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Summary of reviewsThe 'PLAZA Premium Schwerin Sure Hotel Collection by Best Western' is ideally located for visitors wanting to explore the charming city of Schwerin. Situated just a short stroll from the old town and a 10-minute walk to the city center, the hotel provides easy access to key attractions like the stunning castle and historical architecture. This convenient positioning is especially attractive for those exploring the city by foot or bicycle.
Guests frequently praise the hotel’s spacious and modern rooms, which come complete with cozy furnishings, luxurious bathrooms and amenities such as refrigerators and air conditioning. Many rooms also offer picturesque views of the lake, enhancing the overall stay experience. Despite the restaurant needing some improvements, the proximity to city attractions and the serene atmosphere make it an appealing choice for leisure trips or city escapes.
The breakfast service at the hotel receives mixed reviews. While many guests commend the extensive selection and quality of the offerings, including delightful rolls and beverage options, there are concerns about organization and value. Some guests found the €17 price per person too high, especially considering issues like insufficient replenishment and variety.
The hotel excels in room quality and comfort. Modern, stylish furnishings and pillow-top beds contribute to a restful sleep. Guests appreciate the cleanliness and recently renovated appearance of the rooms, complete with large bathrooms and convenient amenities like well-equipped kitchens. However, there have been occasional remarks about lapses in cleanliness in some areas of the hotel.
The staff at the hotel are widely praised for their friendliness, helpfulness and attentiveness. Guests consistently highlight positive interactions with the reception and restaurant staff, noting their readiness to assist and accommodate various needs. Despite isolated mentions of the staff appearing overwhelmed at times, the overall sentiment is one of satisfaction with the courteous service provided.
Parking at the hotel is convenient with an underground garage available for €11.50 per day. The spacious and accessible garage is particularly appreciated by guests with larger cars, even though it can be a bit narrow.
Overall, the PLAZA Premium Schwerin Sure Hotel Collection by Best Western is recognized for its ideal location, comfortable rooms and friendly staff. While there are areas for improvement, particularly in breakfast service and overall service standards, it remains a strong choice for visitors exploring Schwerin.
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