Città Bianca Country Resort
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Summary of reviewsCittà Bianca Country Resort offers a well-rounded and enjoyable experience, highlighting several key features that make it a popular choice among travelers.
The resort is lauded for its prime location, nestled in the serene countryside yet conveniently close to Ostuni and other notable destinations in Puglia. The peaceful and picturesque setting with lush greenery and a well-maintained park, provides a perfect backdrop for relaxation. Guests appreciate the resort's balance of seclusion and accessibility, making it an ideal base for both leisure and exploration around the Itria Valley and beyond.
Breakfast at the resort receives generally positive feedback with guests praising the variety and quality of the offerings, particularly the freshly baked pastries and homemade sweets. The option to dine on the terrace is a delightful touch, enhancing the morning experience with garden and pool views. However, some areas for improvement include better accommodation for dietary restrictions and timely replenishment of buffet items.
The rooms are frequently described as clean, comfortable and well-maintained with certain rooms featuring modern furnishings and spacious layouts. While some rooms are noted for being small and basic, overall, guests find the accommodations cozy and conducive to a restful stay. The tranquil environment of the resort, combined with friendly and helpful staff, further enhances the comfort of the rooms.
The staff at the resort earn high marks for their kindness, professionalism and attentiveness. Guests frequently mention the exceptional service provided by the reception and cleaning staff with several individuals receiving special recognition for their hospitality. The team's willingness to assist and their courteous demeanor significantly contribute to the positive guest experience.
The swimming pool is a major highlight for many visitors with its inviting size and beautiful garden setting. Despite some maintenance inconsistencies, guests overall appreciate the pool for its relaxing ambiance. The availability of amenities like a poolside bar and whirlpool area adds to the enjoyment.
Parking amenities are well-received with ample and secure parking spaces enhancing the convenience for guests traveling by car. The large, fenced parking area provides ease of access and a sense of security, although some minor concerns about maintenance and lighting were noted.
The resort is particularly appealing to families, offering a tranquil environment with plenty of activities for children. The child-friendly facilities, including a pool and play area, along with family-focused rooms, make it a favorable choice for family vacations.
While there are areas needing improvement, such as the dining service limitations and intermittent Wi-Fi issues, the overall positive feedback underscores the resort's strength in providing a serene and scenic getaway with excellent staff service, comfortable accommodations and a family-friendly atmosphere.
Categories
The resort is lauded for its prime location, nestled in the serene countryside yet conveniently close to Ostuni and other notable destinations in Puglia. The peaceful and picturesque setting with lush greenery and a well-maintained park, provides a perfect backdrop for relaxation. Guests appreciate the resort's balance of seclusion and accessibility, making it an ideal base for both leisure and exploration around the Itria Valley and beyond.
Breakfast at the resort receives generally positive feedback with guests praising the variety and quality of the offerings, particularly the freshly baked pastries and homemade sweets. The option to dine on the terrace is a delightful touch, enhancing the morning experience with garden and pool views. However, some areas for improvement include better accommodation for dietary restrictions and timely replenishment of buffet items.
The rooms are frequently described as clean, comfortable and well-maintained with certain rooms featuring modern furnishings and spacious layouts. While some rooms are noted for being small and basic, overall, guests find the accommodations cozy and conducive to a restful stay. The tranquil environment of the resort, combined with friendly and helpful staff, further enhances the comfort of the rooms.
The staff at the resort earn high marks for their kindness, professionalism and attentiveness. Guests frequently mention the exceptional service provided by the reception and cleaning staff with several individuals receiving special recognition for their hospitality. The team's willingness to assist and their courteous demeanor significantly contribute to the positive guest experience.
The swimming pool is a major highlight for many visitors with its inviting size and beautiful garden setting. Despite some maintenance inconsistencies, guests overall appreciate the pool for its relaxing ambiance. The availability of amenities like a poolside bar and whirlpool area adds to the enjoyment.
Parking amenities are well-received with ample and secure parking spaces enhancing the convenience for guests traveling by car. The large, fenced parking area provides ease of access and a sense of security, although some minor concerns about maintenance and lighting were noted.
The resort is particularly appealing to families, offering a tranquil environment with plenty of activities for children. The child-friendly facilities, including a pool and play area, along with family-focused rooms, make it a favorable choice for family vacations.
While there are areas needing improvement, such as the dining service limitations and intermittent Wi-Fi issues, the overall positive feedback underscores the resort's strength in providing a serene and scenic getaway with excellent staff service, comfortable accommodations and a family-friendly atmosphere.
Family Friendly Hotel
This resort provides a serene, family-friendly destination with activities tailored for kids. It is surrounded by greenery and offers chalets and family rooms. It features a child-friendly pool and a well-maintained children's play area.
Dog Friendly Hotel
As a country resort, this property may offer ample space for dogs to exercise and play. Country resorts often cater to families and pet owners.
Hotel with Swimming Pool
This country resort has a swimming pool and is located in a peaceful area. It provides a comfortable and relaxing environment, ideal for families and couples.
Pool Lap Lanes Outdoor Pool
Business Hotel
This resort has 3 meeting rooms, including the Sala Etoile (up to 200 people) and Garden Room (over 150 people). It provides natural lighting, Wi-Fi, microphones, video projector, and organizational support, making it suitable for business events.
Hotel with Parking
Città Bianca Country Resort offers parking facilities for its guests. It is located in the countryside outside of Ostuni.
Accessible Hotel
Listed as an accessible country resort in Ostuni, indicating that it has taken measures to be accessible to guests with disabilities.
4-Star Hotel
This resort provides a tranquil escape with well-appointed rooms and a range of amenities. Its location offers easy access to both the countryside and nearby attractions, making it a great choice for a relaxing yet convenient stay.
Hotel with Outdoor Pool
This resort features a large outdoor double swimming pool with hydromassage options. Guests can unwind by the pool or relax on sun loungers amidst the lush surroundings.
Hotel with Pool Lap Lanes
About Città Bianca Country Resort
License: 074012A100023554, IT074012A100023554
Guest Reviews
Location
The location is ideal for those looking to explore the wider region of Puglia. The resort is well-placed for travelers aiming to visit notable destinations such as Cisternino, Alberobello and the scenic beaches of Torre Pozzella, among others. Guests repeatedly mention the resort's convenience for excursions across the Itria Valley and beyond, making it a perfect base for sightseeing.
Moreover, the setting's quiet charm, complemented by the presence of a beautiful swimming pool and abundant nature, offers relaxation and the opportunity to disconnect from the everyday hustle. The calm atmosphere, combined with the proximity to numerous attractions, creates a balanced appeal for both leisure and exploration. Overall, Città Bianca Country Resort's location strikes an excellent mix of seclusion and accessibility, making it an appealing choice for a restorative and well-connected stay in Puglia.
Breakfast
A standout feature noted by several guests is the option to enjoy breakfast on the terrace, offering a pleasant start to the day with views of the garden and pool. The presence of friendly staff and the quality of some local specialties add to the positive dining experience. For those with specific dietary needs or preferences, however, the breakfast can be a bit disappointing. There are criticisms about the limited options for gluten-free and lactose-intolerant individuals and some mentioned the lack of savory items.
Despite the high marks from many, there are recurring concerns about the breakfast not being replenished promptly, especially closer to the end of service time. Some reviewers also mentioned that coffee quality and the use of industrial products could be improved. Issues with cleanliness, such as dirty tablecloths and problems with the breakfast area being understaffed during peak times were also noted.
Ultimately, the breakfast at Città Bianca Country Resort seems capable of meeting, but not exceeding, the expectations for a 4-star establishment with particular highlights on quantity, variety and the pleasant setting of the terrace.
Dinner
For lunch, the options are limited and expensive with light meals such as salads being priced excessively high for their portions. The quality of food is often described as mediocre or poor with some guests recounting cold and uninspiring meals that don't justify their cost. The set and daily menus don't impress and the pricing isn't clearly displayed, adding to the dissatisfaction.
Though a few guests enjoyed a simple and hearty meal by the pool, the majority found the dining options to be sparse and overpriced. Overall, while the resort provides a beautiful environment, the dining experience falls short with limited and costly food choices that fail to meet guests' expectations.
Rooms
However, room sizes tend to vary with numerous guests noting that some are quite small and basic. While these smaller rooms are considered functional and equipped with essentials like air conditioning and refrigerators, they may lack the luxury or spaciousness expected, particularly in higher-priced categories.
Soundproofing appears to be a common issue with some rooms poorly insulated, leading to disturbances from neighboring rooms or external noises. The bathrooms, although clean, are frequently described as being particularly small and could benefit from updates. Maintenance and upkeep of room amenities also occasionally fall short with reports of outdated furniture, malfunctioning showers and issues with air conditioning.
Despite some drawbacks, many rooms are praised for their comfort, cleanliness and the tranquil environment of the resort. The friendly and helpful staff further enhance the accommodation experience. Overall, the resort's rooms offer a decent and comfortable stay, although potential guests should be mindful of the varying room sizes and the occasional need for improved maintenance and soundproofing.
Beds
However, there are numerous mentions of uncomfortable bedding conditions. Issues raised include hard, old and sunken mattresses with several guests recommending that the mattresses urgently need replacement. Some reviewers noted broken bed slats and beds that creaked or dipped in the middle. The beds in some rooms reportedly resembled prison facilities or military-style iron beds, which detracted from the overall experience. Several reviews also mentioned that the beds were small, not cleaned properly or not changed during their stay.
In summary, while some guests had a restful experience with comfortable and spacious beds, many others faced discomfort due to outdated, broken or poorly maintained bedding. The bed quality at the resort appears inconsistent with some rooms needing significant upgrades to ensure a uniformly comfortable stay for all guests.
Cleanliness
However, some reviews indicate significant room for improvement. Complaints about cleanliness include reports of rooms not being properly cleaned, dirty bathrooms and issues with pool cleanliness, which detracts from the overall experience. Instances of neglected areas, outdated furnishings and cleaning inconsistencies suggest that the resort's housekeeping efforts may be lacking at times. The presence of insects, dirty dishes and maintenance issues further contribute to a perception that cleanliness is not always up to standard.
In summary, while many guests find 'Città Bianca Country Resort' to be a clean and well-kept establishment, there are notable concerns about inconsistent and sometimes poor cleaning practices that need addressing to enhance the overall guest experience.
Staff
Guests appreciate the staff's availability and readiness to assist with any requests, often describing them as courteous, charming and responsive. Despite a few mentions of unprofessional or unfriendly staff interactions, the overall sentiment leans heavily towards the positive with the team's professional demeanor and friendly attitude standing out. Guests also note the decent English-speaking abilities and the team's effectiveness in resolving issues promptly.
In summary, the staff at Città Bianca Country Resort are predominantly lauded for their kindness, professionalism and dedication to ensuring a pleasant stay, which significantly contributes to the resort’s charm and appeal.
Wi-Fi
Overall, the Wi-Fi connectivity at Città Bianca Country Resort appears to be a common point of dissatisfaction among guests, severely impacting their ability to stay connected during their stay. There is a clear indication that the Wi-Fi needs considerable improvement to meet guests' expectations for reliable internet access.
Pool
However, the pool's condition and availability seem inconsistent. Some guests reported encountering issues like broken loungers, algae and dirty water. Maintenance concerns are noted with mentions of the pool needing more frequent and thorough cleaning. The requirement to wear a swim cap and early closure times are minor drawbacks for some visitors. Despite these issues, many guests still appreciate the pool's overall appeal and the relaxing atmosphere it provides within the lush greenery of the resort’s grounds.
Parking
While there's a consensus on the abundance of parking spaces, some concerns were raised about the parking lot's maintenance. A few visitors noted that the lot is dimly lit at night and the entrance gate remains open, which might reduce the perception of security. Additionally, the ground is reportedly dusty and some guests found maneuvering their cars somewhat challenging.
Despite these minor drawbacks, the overall sentiment is positive. The complimentary, adjacent and secure parking makes it an attractive feature for those traveling by car, enhancing the convenience of staying at the resort.
Family
Guests appreciate the family-focused amenities and the overall family atmosphere. The resort's emphasis on cleanliness and noise control contributes to a pleasant experience for families. Although breakfast offerings have room for improvement and some facilities could benefit from enhancements, the positive aspects such as warm reception, beautiful surroundings and a variety of family gathering places significantly enhance the overall experience.
Despite some critiques about amenities and occasional service gaps, Città Bianca Country Resort stands out as a delightful option for family vacations with its lovely environment and ample activities for children ensuring an enjoyable stay for all ages.
4 Star
Furthermore, several reviews highlight that both the rooms and the overall experience did not meet the anticipated luxurious standards. The breakfast, which was described as merely okay, also contributed to the sense that the resort's four-star classification is overrated. For the price paid, guests expected a higher level of service and quality, which were not delivered. Despite the resort's potential and promising photographs, it seems that the actual experience leaves much to be desired.
Business
However, the resort does face criticism regarding its internet connectivity, which is reported to be almost nonexistent, especially during the low season. This poses a significant challenge since internet access is crucial for business activities. Additionally, high consumption prices and occasional lapses in staff availability have been noted.
Despite these drawbacks, the resort provides a perfect setting for work with the added benefit of relaxation at the end of the day. Enhancements in the Wi-Fi service and more consistent staff support could further improve the experience for business travelers.
Outdoor Pool
The pool area is consistently praised for its cleanliness with guests frequently citing the well-kept condition of both the water and the surrounding areas. The harmonious environment of the double swimming pool, set in an elegant garden, contributes to the overall serene ambiance of the resort.
While the pool typically closes at 7 PM, it offers a delightful experience for those looking to bask in the sun or take a refreshing dip. However, it's advisable to check if the pool is open as some guests reported it not being operational early in the season. Despite this, the swimming pool is highlighted as a significant feature of the resort, appreciated for its strategic location near Ostuni town and the sea.
Some minor issues were noted, such as the occasional cold pool water and guests leaving towels to reserve loungers. Despite this, the combination of lush greenery, attentive guest care and the pool’s appealing setting makes it a standout feature for a memorable stay at the resort.
Dog Friendly
A standout feature is the courteousness of the host, repeatedly mentioned as being welcoming and attentive. This adds to the overall pleasant experience for those bringing their furry companions. Additionally, there were no unexpected extra charges for some guests, although others noted a €15 daily fee for their dogs without any additional services, which was considered expensive by comparison to other hotels.
While enjoying a stay at the resort, guests with pets can expect a generally friendly atmosphere, though some may find the room allocation and additional costs to be less favorable. Overall, it is a commendable choice for those looking to bring their pets along on vacation.
Yes, Città Bianca Country Resort has pool(s) that belong to one or more of the following categories: Pool Lap Lanes, Outdoor Pool.
No, a spa isn't available at Città Bianca Country Resort.
Yes, Città Bianca Country Resort welcomes dogs.
Yes, parking facilities are available at Città Bianca Country Resort.
No, Città Bianca Country Resort doesn't have a gym.
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