The Grand Star Hotel in Accra stands out for its serene location, excellent staff, and commitment to cleanliness, offering a peaceful retreat from the city's hustle. Nestled in a tranquil neighborhood, the hotel provides a safe and quiet atmosphere, although access can be challenging due to poor road conditions. Despite this, guests appreciate the hotel's proximity to key attractions and the convenience of transportation options like Uber.
Breakfast at the hotel is complimentary, offering a simple yet satisfactory start to the day, with the option of cooked-to-order meals. However, some guests find it repetitive and note occasional logistical issues. In contrast, the dining experience for dinner is highly regarded, with guests praising the variety and quality of dishes, particularly the Ghanaian options, and noting the affordability of meals in the attached restaurant.
Accommodation at Grand Star Hotel is commended for being spacious, comfortable, and impeccably clean. Guests frequently highlight the size of the rooms, comfortable beds, and well-equipped bathrooms. The hotel provides good value for money, enhanced by the attentive and courteous customer service that consistently exceeds expectations. Minor issues, such as discrepancies in pricing and occasional shortages of towels, are overshadowed by the positive aspects of the stay.
Cleanliness is a hallmark of the hotel, with guests consistently describing it as spotless. The dedicated staff maintain high standards, contributing to a peaceful and well-maintained environment that offers a rejuvenating escape from urban life.
The staff are celebrated for their professionalism, friendliness, and attentiveness. Guests particularly praise the receptionists and the entire team for going above and beyond to enhance their stay, creating a welcoming and accommodating atmosphere. Despite occasional suggestions for specialized training, the overarching sentiment is one of satisfaction, with the staff's dedication ensuring a memorable experience. Overall, Grand Star Hotel is a commendable choice for travelers seeking comfort, cleanliness, and excellent service in Accra.
Oak Plaza Hotels East Airport is a great choice for travelers looking for a convenient location close to the airport and nearby shopping and dining options. The hotel's friendly staff will arrange for airport pick up and drop off, making it easy for guests to get to and from the airport. Guests rave about the delicious and varied breakfast options served poolside and the hotel's amenities are considered top-notch. While some guests found the rooms to be too small and outdated, the cleanliness of the hotel is excellent and the staff is exceptional, going above and beyond to ensure guests have a comfortable stay. The pool facility is well-kept and beautiful, although some guests suggest it could have been cleaner. Despite sporadic Wi-Fi issues, guests appreciate the staff's helpfulness in supporting with the Wi-Fi. Overall, Oak Plaza Hotels East Airport is recommended for its hospitality, warmth and convenient location.