4-Star HotelSummary of reviews related to the '4 Star' categoryPegasa Pils Spa Hotel is advertised as 4 stars but according to some guest reviews, it falls short of this rating and should be considered a 2-star hotel at best. The lack of basic amenities such as a heated towel rail, hairdryer and basic toiletries is a big minus. The hotel's outdated decor is reminiscent of the 80s and needs to be renovated. In addition, the service and training of staff in the restaurant need improvement. However, some guests mentioned the unique design of the rooms, which adds character to the hotel. The rude behavior of some hotel staff, such as the receptionist, left some guests unimpressed. Despite some shortcomings, the hotel offers a pleasant stay in its charming old-fashioned wooden architecture and spa facilities.
Show moreRead review summaries for all categories
