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Summary of reviewsThe Inn at Rockaway San Francisco Pacifica receives consistent praise for its outstanding beachfront location, offering guests easy access to the ocean, scenic hiking trails and nearby dining establishments and shops. The convenience of free street parking adds to the hotel's appeal as a base for exploring the nearby city of San Francisco while enjoying a tranquil coastal setting.
While the continental breakfast is simple, featuring items like juice, coffee, tea and packaged mini-muffins, it is commended for its convenience and availability of fresh coffee both in-room and around the clock. For more substantial meals, a variety of dining options are within walking distance.
Guest rooms are generally appreciated for their modern updates, spaciousness and cleanliness with several boasting beautiful ocean views. However, there are occasional remarks about small and cramped spaces, noise issues and some maintenance concerns, such as thin walls and slow-draining sinks. Despite these drawbacks, the functional amenities like microwaves and mini-fridges, along with the overall cozy ambiance, make the accommodations appealing.
The hotel's cleanliness garners mixed reviews. Many guests find the rooms and bathrooms clean and well-maintained, but some have pointed out issues like stained linens, dirty floors and irregular room service. Nonetheless, the inn's well-kept condition and comfortable bedding often leave a positive impression.
The staff at the Inn at Rockaway is highly praised for their friendliness and professionalism with several individuals receiving specific commendations for their exceptional service. The attentive and welcoming nature of the team enhances the overall guest experience, making check-ins pleasant even late at night and providing a hospitable environment for all guests, including those with pets.
Although the Wi-Fi service has been inconsistent with some guests reporting weak or unstable connections, the provision of free Wi-Fi is seen as a positive aspect, particularly when it works effectively.
Families find the hotel to be a comfortable and welcoming environment, although there are some notes about compact room sizes. The beds receive mixed feedback; while many guests find them comfortable, others experience issues like firm mattresses, lumpy pillows and occasional maintenance problems.
Overall, the Inn at Rockaway is considered a good value for its location, cleanliness and friendly staff, particularly suitable for budget-conscious travelers and pet owners. The inn provides a comfortable stay with room for improvement in some areas, aiming to be a practical and affordable option rather than a luxurious retreat. Show more
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Categories
Dog Friendly Hotel
The Inn at Rockaway is steps from Rockaway Beach, making it ideal for dog walks. It also has a 'Pawsome Package' specifically designed for dogs and offers renovated rooms.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
3-Star Hotel
Room Types
Queen RoomThis room features a TV with cable channels, a refrigerator, and a microwave.
Queen Room with Ocean ViewFeaturing an ocean view, this room is equipped with a TV with cable channels, a refrigerator, and a microwave.
Queen Room with Two Queen BedsThis room features a TV with cable channels, a refrigerator, and a microwave.
Queen Room with Two Queen Beds with Ocean ViewFeaturing an ocean view, this room is equipped with a TV with cable channels, a refrigerator, and a microwave.
Queen Room - Disability AccessThis air-conditioned double room includes a flat-screen TV with cable channels and a private bathroom. The unit offers 1 bed.
Queen Queen with sofa bedThe spacious double room offers air conditioning, a coffee machine, as well as a private bathroom boasting a shower and a hairdryer. This double room provides heating and a flat-screen TV with cable channels. The unit has 3 beds.
Family RoomThis air-conditioned family room is comprised of a flat-screen TV with cable channels and a private bathroom. The unit has 2 beds.
1 Queen Bed with Sofa Bed Oceanview AccessibleProviding free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious double room provides air conditioning, a coffee machine, heating, a flat-screen TV with cable channels, as well as sea views. The unit offers 2 beds.
2 Queen Beds with Sofabed SuiteThis suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The suite offers air conditioning, a coffee machine, heating and a flat-screen TV with cable channels. The unit offers 3 beds.
Guest Reviews
7.9
Good
Location
The Inn at Rockaway in San Francisco Pacifica is highly praised for its outstanding location. Guests consistently highlight its close proximity to the beach, being just steps away from the ocean and offering stunning views of the Pacific. The hotel's setting is convenient not only for beach access but also for dining with numerous restaurants and shops within walking distance. Many travelers find it to be an ideal base for exploring San Francisco, just a short drive away, while still enjoying a peaceful coastal retreat. The added benefit of easy parking, including free street parking, enhances the convenience of this location. The scenic surroundings, including hiking trails and the coastal ambiance, contribute to the hotel's charm, making it a perfect spot for both relaxation and sightseeing.
Breakfast
The 'Inn at Rockaway San Francisco Pacifica' provides a modest start to the day with a small continental breakfast. Guests can expect offerings such as orange juice, apple juice, coffee, tea, small cakes and packaged mini-muffins. While the selection may not be extensive, it is appreciated for its simplicity and convenience. Fresh coffee is a highlight, available both in-room and 24 hours at reception, making it easy for early risers and late-night visitors alike. Despite the limited breakfast, the availability of hot beverages throughout the day adds to the overall guest experience. For those desiring a more substantial meal, nearby dining options are within walking distance.
Rooms
At Inn at Rockaway San Francisco Pacifica, guests often commend the rooms for their cleanliness and modern updates. Many highlight the beautiful ocean views available from several rooms, which adds to the appeal of this coastal retreat. Spaciousness is another plus with several visitors noting that the rooms are larger than expected, providing a comfortable stay. Newly renovated interiors and comfortable beds contribute to a pleasant experience for many.
However, not all reviews are glowing. Some have found the rooms to be small and occasionally cramped with a few remarks about thin walls and noise issues. There were also instances of inadequate lighting and slow drainage in the bathrooms. Additionally, a number of reviews point out that the amenities and bedding could be improved, as some guests experienced missing toiletries and worn-out towels.
Despite these criticisms, many guests appreciated the overall ambiance and aesthetic appeal of the rooms, describing them as visually pleasing and cozy. Functional amenities such as microwaves, mini fridges and clean bathrooms add to the convenience, making it a practical choice for travelers. The accommodations, coupled with the proximity to the ocean, make Inn at Rockaway a favorable option for those visiting the Pacifica area.
Beds
The Inn at Rockaway in Pacifica has received mixed feedback regarding its beds. A number of guests found the beds to be fairly comfortable with some specifically praising the mattress comfort and cozy bedding. Positive phrases such as "great beds," "comfy beds," and "very comfortable bed" appear frequently in the reviews. However, a significant portion of guests experienced discomfort, citing issues like lumpy pillows, overly firm or hard mattresses and even a broken bed on one side. Some noted that the beds seemed smaller than a standard Queen size and that the sheets were thin and sometimes stained. While many found the beds to be adequately comfortable, there is a clear inconsistency in guest experiences regarding bedding comfort at this hotel.
Cleanliness
The Inn at Rockaway in San Francisco Pacifica has received mixed reviews in terms of cleanliness. Many guests noted that the rooms were generally clean, tidy and even described as exceptionally clean. The bathrooms and bathtubs also frequently received positive remarks for being clean and updated. The property as a whole was often mentioned as clean and well-maintained with some rooms having fresh and modern decor.
However, it's not all positive. Several guests complained about dirty floors, sticky surfaces and stained linens, including dog hair on fold-out couches. There were also mentions of dirty and worn-out towels, musty smells and uncleaned windows. Some experienced irregular room service and found rooms that had not been cleaned properly before their arrival. Specific issues such as hairs in the shower and beds, bird droppings in stairwells, slow-draining sinks and the presence of ants and silverfish further detract from the experience for some guests.
Despite these negatives, the inn's proximity to the ocean and the clean, comfortable bedding often left a positive impression. The overall condition of the property, the friendly and helpful staff and the positive aspects of room cleanliness contribute to a generally comfortable stay, but attention to detailed cleaning could significantly improve guest satisfaction.
Staff
The Inn at Rockaway in San Francisco Pacifica consistently receives high praise for its exceptional staff. Many guests commend the reception team for being especially friendly, kind and accommodating, making check-in a pleasant experience even late in the evening. Specific mentions highlight individuals like Arielle, Toni, Ashley and Nick, who were noted for their warmth, helpfulness and going above and beyond to ensure guest satisfaction. The front desk staff were not only courteous and upbeat but also proactive in resolving any issues and providing additional amenities such as extra coffee and blankets.
Overall, the staff is described as wonderful, very attentive and professional, contributing significantly to the hotel's welcoming atmosphere. They were attentive to all guests’ needs, including offering a warm welcome to pets. While there were a few minor complaints about inconsistencies, the overall impression is one of a well-managed team that enhances the value of staying at the Inn at Rockaway. The combination of great location, cleanliness and an excellent, friendly staff make this hotel a favored choice among travelers.
Wi-Fi
The Inn at Rockaway in San Francisco Pacifica has mixed reviews regarding its Wi-Fi service. While some guests described the Wi-Fi as good, effective and included within the amenities alongside HBO and Cinemax, many others found it lacking. Several reviewers pointed out that the Wi-Fi signal was weak, especially in rooms located at the edges of the property. Some guests experienced connectivity issues with the internet being unstable or even non-existent at times. Despite being advertised as offering free Wi-Fi, the connection's reliability appears inconsistent with reports of it being almost unusable or hard to access. Overall, while the inn does provide free Wi-Fi, its strength and stability seem to be areas needing improvement.
Family
The Inn at Rockaway San Francisco Pacifica offers a family-friendly atmosphere that caters well to guests with children. Families have found the space sufficient and comfortable for their needs, appreciating the clean and inviting environment. Despite some remarks about the rooms being on the smaller, more compact side, the overall ambiance and beautiful settings have garnered positive feedback. The hotel is ideal for those traveling with kids, providing a welcoming and enjoyable experience for families.
3 Star
The Inn at Rockaway San Francisco Pacifica offers a middling experience characterized by both commendable and lackluster elements. Situated in a lovely and quiet beachfront location just outside San Francisco, the hotel provides a serene environment, making it a good choice for families and travelers looking for an affordable stay. The value and pricing are mentioned positively in multiple reviews, highlighting its budget-friendly nature and convenience.
However, the property appears to be in need of significant improvements and deep cleaning. Several guests noted the dated and run-down condition of the facilities, including carpeted hallways, stairs and elevator which require attention. Rooms were described as small and not cozy with various maintenance issues such as thin floors, squeaky bathroom doors and showers with poor pressure. There was also feedback about housekeeping being subpar with reports of hair in beds and toys left from previous guests.
On the positive side, the hotel is noted for being clean and comfortable for a three-star property, although it's clear it doesn’t aim to be a luxurious five-star resort. The ongoing remodeling and maintenance work were highlighted, suggesting attempts to improve the overall quality of the stay. Despite these efforts, issues like noisy heaters, spotty Wi-Fi and problems with TV reception persist.
In summary, the Inn at Rockaway is a basic yet comfortable stay that could be perfect for budget-conscious travelers who prioritize location and affordability over luxury and high-end amenities. While it garners a decent 3.5-star rating from some guests, there is a consensus that it would benefit from more comprehensive updates and improved cleanliness standards.
Dog Friendly
The Inn at Rockaway San Francisco Pacifica is highly praised for its dog-friendly environment, making it an ideal choice for pet owners. Guests have commended the hotel for allowing dogs and for the welcoming attitude of the staff towards their furry companions. The staff's friendliness extends to providing treats and ensuring that guests with dogs feel comfortable and accommodated. Rooms, including those with ocean views, are described as clean and odor-free despite being pet-friendly.
The hotel's excellent location, close to water, adds to its appeal for dog owners who enjoy walks with their pets. Although some reviews mention the pet charge might be on the higher side and a lack of specific dog potty areas, the convenience and ease of having pets on-site are frequently highlighted. Overall, the Inn at Rockaway offers a pleasant stay for both human and canine guests, making it a top choice for those traveling with their pets.
No, Inn at Rockaway San Francisco Pacifica doesn't have any pool.
No, a spa isn't available at Inn at Rockaway San Francisco Pacifica.
Yes, Inn at Rockaway San Francisco Pacifica welcomes dogs.
Yes, parking facilities are available at Inn at Rockaway San Francisco Pacifica.
No, Inn at Rockaway San Francisco Pacifica doesn't have a gym.