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Summary of reviewsComfort Suites in Palestine is widely praised by guests for delivering a consistently favorable experience, largely due to its convenient and serene location, outstanding service, and quality amenities. Positioned within easy reach of highways, restaurants, and shopping areas, the hotel offers a peaceful retreat slightly removed from the main road, creating a quiet and scenic environment perfect for relaxation.
The breakfast offerings are appreciated for their quality and variety, with a selection that satisfies a wide range of tastes. Families find the breakfast a valuable start to their day, enhancing their overall stay. The rooms are often described as spacious, spotless, and well-furnished, featuring king-sized beds that ensure comfort and restful sleep. Guests remark on the exceptional cleanliness of the hotel, from the lobby to individual rooms, underscoring its inviting atmosphere.
Staff members consistently receive high marks for their friendliness and attentiveness, contributing to a welcoming environment where guests feel prioritized. The indoor pool is a notable feature that families particularly enjoy, highlighting its clean facilities and enjoyable ambiance despite minor maintenance issues. Comfort Suites stands out as a family-friendly destination, supported by numerous activities designed for children and thoughtful touches that cater to families.
The hotel is recognized for providing excellent value, making it an attractive option for travelers seeking comfort and convenience. Guests often leave with the impression that their expectations were exceeded, recommending Comfort Suites for its attentive service, relaxing atmosphere, and dependable amenities. The combination of comfortable beds, a friendly staff, and a refreshing indoor pool further solidifies its reputation as a preferred choice for visitors to Palestine. Show more
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Categories
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Heated Pool Indoor Pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
3-Star Hotel
Hotel with Indoor Pool
Hotel with Heated Pool
Room Types
King Suite - Disability Access/Non-SmokingWider doorways, a raised toilet seat, and a bathroom with grab bars are featured in this wheelchair accessible suite.
King Suite - Non-SmokingA flat-screen TV with cable channels is offered in this room. A microwave and a refrigerator are provided.
Queen Suite with Two Queen Beds - Non-SmokingA flat-screen TV with cable channels is offered in this room. A microwave and a refrigerator are provided.
King Suite - Accessible/Non-SmokingThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a sofa, as well as heating.
Suite with Two Queen Beds - Accessible/Non-SmokingThe suite features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer. The suite has carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a sofa, as well as heating.
Suite with Two Queen Beds - Accessible/Non-SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a hairdryer.
One Room Suite with Two Queen Beds and Sofa bed - Disability Access/Non SmokingThe suite offers air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The suite features carpeted floors, a seating area with a flat-screen TV with satellite channels, a wardrobe, a sofa, as well as heating.
Standard Room JThe suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer.
Guest Reviews
8.7
Very Good
Location
Nestled conveniently in Palestine, Comfort Suites offers an ideal location that guests repeatedly highlight as a primary advantage. The hotel is centrally positioned with easy access to the highway, making it a breeze to reach various points of interest, including the downtown historical district and the Texas State Railway. Its proximity to a plethora of restaurants and shopping areas ensures that dining and leisure activities are just a short drive away. Guests appreciate the hotel's quiet and scenic setting, situated in a safe, wooded business park. The location is described as peaceful, set slightly back from the main road and traffic, creating a serene atmosphere perfect for relaxation. Moreover, the ample and free parking adds to the convenience, making it a favored choice for travelers to the area. Overall, Comfort Suites' location is lauded for its accessibility, safety, and tranquil environment, offering a perfect balance between seclusion and connectivity to the vibrant life of Palestine.
Breakfast
The breakfast experience at Comfort Suites leaves a favorable impression among guests, showcasing an appealing blend of quality and variety. Many guests appreciate the freshness and warmth of the offerings, with comments frequently highlighting the delicious and satisfying nature of the food. The breakfast buffet is noted for its selection, including numerous hot and cold choices such as eggs, sausage, waffles, bagels, and cereals. Special mentions of banana and strawberry waffles with whipped cream appeal to those with a sweet tooth.
Despite some mentions of limited choices or the absence of certain items like bacon or potatoes, the breakfast is generally regarded as stellar compared to similarly priced hotel chains. The well-stocked breakfast bar and clean presentation further enhance the dining experience, making it a valued component of the hotel stay. Families, in particular, find the breakfast a convenient and enjoyable start to their day. Overall, Comfort Suites receives positive feedback for its breakfast offerings, contributing to a pleasant and satisfying hotel experience.
Rooms
Comfort Suites consistently receives praise for its spacious and impeccably clean rooms. Many guests appreciate the size of the suites, which often come with comfortable, king-sized beds, ensuring a restful stay. The rooms are well-stocked and furnished, offering a cozy retreat with a variety of lighting options to suit any preference. Additionally, several reviews highlight the hotel’s large bathrooms and independent meeting spaces, enhancing the convenience and versatility of the accommodations.
The beds are notably comfortable, often described as ideal for a good night's sleep, while the rooms are maintained in excellent condition, embodying a spotless and inviting environment. Guests frequently mention the hotel’s clean and welcoming atmosphere, complemented by friendly staff who contribute to an overall pleasant experience.
Whether traveling alone, with family, or a group, Comfort Suites offers a spacious layout perfect for relaxation and comfort. The property itself is noted for its cleanliness and modern appearance, providing an ideal place for a quiet and enjoyable stay, with many guests leaving with the impression that their expectations were exceeded.
Beds
The beds at Comfort Suites have garnered enthusiastic praise from guests, consistently described as exceptionally and extremely comfortable. Many reviewers highlight the beds as some of the most comfortable they've experienced, with a perfect mix of soft and firm support. High-quality bedding and pillows further enhance the restful experience, often referred to as fluffy, relaxing, and providing a high standard of comfort. While a few mentions of occasional wear exist, the majority of guests enjoy a soothing sleep environment. Spacious rooms add an extra layer of comfort, making it an inviting choice for those seeking restful nights during their travels.
Cleanliness
Comfort Suites consistently impresses guests with its exceptional cleanliness and welcoming atmosphere. Visitors highlight the hotel as being exceedingly clean and well-maintained from the lobby to the individual rooms. Spacious and comfortable accommodations are frequently mentioned, with cleanliness and tidiness being standout features. The staff also receive praise for their friendliness and courteous demeanor, contributing to a pleasant and inviting environment. The hotel’s strategic location, ample amenities such as complimentary water bottles, and cozy, well-kept rooms all add to its appeal. Guests appreciate the affordability and value, coupled with a tranquil ambiance that makes Comfort Suites a reliable choice for travelers seeking a clean and comfortable stay.
Staff
The staff at Comfort Suites receives high praise from guests, who frequently highlight their friendly and welcoming demeanor. Guests consistently describe the team as kind, attentive, and accommodating, ensuring every visitor feels valued and well-cared for during their stay. Check-in experiences are notably smooth, with front desk personnel who are both efficient and informative, often going out of their way to help guests discover local attractions.
Reviewers frequently mention the excellent customer service, emphasizing the staff's politeness and readiness to assist with any request or need. The management is also lauded for maintaining such a personable and professional team. Overall, the staff’s consistent effort to make guests feel like they are the top priority stands out as a key factor in their positive experience at the hotel. Whether it's providing helpful local tips or ensuring a comfortable stay, the staff at Comfort Suites makes a lasting impression with their genuine hospitality.
Pool
Comfort Suites offers an indoor pool that draws attention for its convenience and appeal, especially for families traveling with children. Guests often highlight the enjoyment their kids find in the pool area. Despite some challenges, such as occasional maintenance issues with the hot tub and concerns over the temperature of the pool water, the facility is a significant attraction. The pool and jacuzzi are appreciated for their cleanliness, while additional activities for children add to the family-friendly environment. Outdoor amenities, such as a nice hot tub, contribute positively to the overall experience. Though a few guests mention issues like odd smells and safety concerns, many note the pleasant aspects of the pool area, emphasizing its role as a central feature of their stay.
Family
Comfort Suites stands out as an ideal destination for families, offering an environment that feels welcoming and accommodating for guests of all ages. The hotel's commitment to delivering family-friendly experiences is evident through the numerous activities designed especially for kids. Guests praise the spacious suite rooms, which provide ample space for families to enjoy a comfortable stay, including thoughtful touches like a sofabed perfect for the little ones.
The hotel's ability to cater to young families is further enhanced by events and amenities that are sure to delight children, such as goody bags filled with treats and engaging kid-friendly activities that keep them entertained. It's a place where children can easily make new friends and enjoy adventures, much to the delight of the parents. Families who visit during special events, like those for Polar Express guests, enjoy tailored experiences that ensure their stay is memorable.
Moreover, guests appreciate the evening offerings that add a touch of relaxation for the adults, such as a glass of wine and cookies, making the stay enjoyable for everyone. Whether it's for family reunions or just a getaway with kids, Comfort Suites delivers an excellent value and creates a welcoming atmosphere that makes families feel at home.
3 Star
Comfort Suites offers an impressive experience that leaves guests highly satisfied. Many commend the hotel for being comfortable and well-appointed, ensuring a pleasurable stay from start to finish. Visitors repeatedly describe their time spent there as a great hotel experience. The praise extends to the staff, who are noted for being super nice and attentive, contributing significantly to the overall enjoyment of the stay. With consistent ratings reflecting positive experiences, Comfort Suites comes highly recommended as a place to stay for those seeking a pleasant and attentive service during their travels.
Indoor Pool
The indoor pool at Comfort Suites receives positive feedback from guests, often highlighted as a significant feature contributing to a safe and enjoyable environment. While some noted that the pool appeared smaller than expected from photos, it is generally considered adequately sized for a relaxing swim. Additionally, the pool area includes a hot tub, enhancing the overall experience for visitors seeking relaxation. The presence of this well-regarded amenity complements the hotel's comfortable atmosphere, making it an appealing choice for travelers.
Yes, Comfort Suites has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool.
No, a spa isn't available at Comfort Suites.
No, Comfort Suites doesn't allow dogs.
Yes, parking facilities are available at Comfort Suites.