JW Marriott Desert Springs Resort & Spa
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Summary of reviewsThe JW Marriott Desert Springs Resort & Spa offers a premier getaway experience, impressing guests with its idyllic location and a wide range of amenities. Nestled in beautiful Palm Desert, the resort provides easy access to local attractions, resulting in a perfect blend of convenience and natural beauty. Guests admire the scenic views and meticulously maintained grounds, which contribute to a family-friendly and serene atmosphere.
Dining at the resort is a highlight, with options catering to diverse tastes, from Starbucks coffee to indulgent buffet breakfasts. Notably, Mikado Japanese restaurant offers a delightful teppanyaki experience, while Rockwood Grille receives praise for its culinary excellence. Complementing the dining experience, the resort offers a luxurious spa that guests find rejuvenating, with top-notch treatments in a stunning setting.
Rooms at the resort are typically spacious, clean, and comfortable, providing guests with breathtaking views and modern amenities, although some minor maintenance issues have been noted. The overall cleanliness of the property exceeds expectations, with public areas like the pool and gym being described as pristine.
A standout feature is the exceptional service provided by the staff, who are often described as friendly, efficient, and attentive. Notable staff members including Nehemiah, Josie, and Nina enhance the guest experience with their welcoming demeanor.
The pool area is a favorite among visitors, boasting multiple heated pools with expansive lounge spaces and picturesque surroundings, perfect for relaxation. Families enjoy ample activities and amenities such as arcade games and a vibrant pool area, creating an engaging environment for children and adults alike.
Golf enthusiasts find the resort a haven with its well-maintained courses, and the luxurious atmosphere, characterized by exquisite architecture and landscaped grounds, delivers an opulent retreat. The resort is also a romantic destination, heightened by personalized services for special celebrations, making it ideal for couples seeking a memorable getaway.
Overall, the JW Marriott Desert Springs Resort & Spa is seen as a luxurious, family-friendly destination that offers a variety of excellent facilities and experiences, ensuring a memorable and enjoyable stay for all visitors.
Categories
Dining at the resort is a highlight, with options catering to diverse tastes, from Starbucks coffee to indulgent buffet breakfasts. Notably, Mikado Japanese restaurant offers a delightful teppanyaki experience, while Rockwood Grille receives praise for its culinary excellence. Complementing the dining experience, the resort offers a luxurious spa that guests find rejuvenating, with top-notch treatments in a stunning setting.
Rooms at the resort are typically spacious, clean, and comfortable, providing guests with breathtaking views and modern amenities, although some minor maintenance issues have been noted. The overall cleanliness of the property exceeds expectations, with public areas like the pool and gym being described as pristine.
A standout feature is the exceptional service provided by the staff, who are often described as friendly, efficient, and attentive. Notable staff members including Nehemiah, Josie, and Nina enhance the guest experience with their welcoming demeanor.
The pool area is a favorite among visitors, boasting multiple heated pools with expansive lounge spaces and picturesque surroundings, perfect for relaxation. Families enjoy ample activities and amenities such as arcade games and a vibrant pool area, creating an engaging environment for children and adults alike.
Golf enthusiasts find the resort a haven with its well-maintained courses, and the luxurious atmosphere, characterized by exquisite architecture and landscaped grounds, delivers an opulent retreat. The resort is also a romantic destination, heightened by personalized services for special celebrations, making it ideal for couples seeking a memorable getaway.
Overall, the JW Marriott Desert Springs Resort & Spa is seen as a luxurious, family-friendly destination that offers a variety of excellent facilities and experiences, ensuring a memorable and enjoyable stay for all visitors.
Luxury Hotel
This refreshed luxury resort spans 450 acres with manicured grounds and a resort waterway traversed by gondola. It features two Ted Robinson–designed golf courses and a luxurious full-service spa. Rooms and suites offer contemporary furnishings, indulgent bathrooms, and balconies with pool or lake views.
Hotel near Golf Courses
This expansive resort boasts two championship golf courses, the Palm Course and the Valley Course, offering challenging play with scenic desert views. It provides a full-service golf experience with pro shops and practice facilities.
Hotel for Honeymoon
This expansive resort features stunning views, multiple pools, and a world-class spa, providing couples with ample opportunities for relaxation and rejuvenation. The diverse amenities and luxurious accommodations make it a top choice for a memorable honeymoon.
Hotel with Spa
This resort features a luxury spa with a Wellness Lounge, multiple pools, and diverse dining options. It also offers championship golf courses and world-renowned tennis and pickleball courts, providing a comprehensive wellness and leisure experience.
Family Friendly Hotel
This resort offers personalized service and family-friendly amenities. It features five outdoor pools, boat tours, lawn games including mini-golf, and an arcade. There's also family programming, golf, tennis, and spa facilities.
Romantic Hotel
This resort features a luxurious spa and multiple pools, offering a romantic and rejuvenating experience for couples. The beautiful grounds and dining options enhance the stay.
Hotel with Swimming Pool
This resort offers an exceptional pool experience with multiple pools, including a large freeform pool and a dedicated kids' pool area with a waterslide. The resort also features a spa, providing a relaxing poolside experience.
Heated Pool Pool Lap Lanes Outdoor Pool
Business Hotel
This resort features 28 meeting rooms with a total meeting capacity of 13,045 people and 137,933 sq ft of meeting space. It provides comprehensive business services including A/V equipment, a business center, and high-speed internet.
Hotel with Parking
This hotel offers ample parking space and is a full-service resort. It provides convenient access and is well-maintained.
Accessible Hotel
This resort is a Certified Autism Center™, with staff trained to understand and assist autistic visitors. It offers accessible hotel rooms, a pool lift, accessible public washrooms, and available wheelchairs. Specific room features include roll-in showers and adjustable showers.
Hotel with Gym
This resort features a state-of-the-art fitness center, multiple outdoor pools, and offers daily fitness classes. Spa Desert Springs includes a saltwater lap pool and a Co-Ed Wellness Lounge.
Hotel with Tennis Courts
This resort provides comprehensive tennis amenities, featuring multiple courts, tennis instruction, and pro shop services. The facilities cater to both recreational players and those seeking to improve their game.
5-Star Hotel
This resort features multiple pools, a spa, and a variety of dining options, providing a comprehensive luxury experience. The gondola rides and extensive recreational facilities add to its appeal.
Hotel with Outdoor Pool
This resort features five outdoor pools, providing ample space for relaxation and recreation. It also includes two Ted Robinson-designed championship golf courses and the luxurious Spa at Desert Springs.
Hotel with Heated Pool
This resort features seven expansive pools, some of which are heated, including an adult-exclusive pool. Guests can also enjoy a 60-foot spiral waterslide.
Hotel Taking Steps Towards Sustainability
Hotel with Pool Lap Lanes
Guest Reviews
The JW Marriott Desert Springs Resort & Spa is situated in an idyllic location that has consistently wowed its guests. Visitors are drawn to the beautiful grounds and magnificent setting, which provide a serene backdrop for relaxation. The stunning scenery, including spectacular views from the rooms, contributes to an unforgettable experience. The resort's convenient location offers easy access to Palm Desert, local attractions, shopping, and restaurants, making it an ideal choice for those wanting to explore the surrounding area. Guests appreciate the family-friendly atmosphere and the combination of excellent facilities, such as the pool, gym, and restaurants. The property's proximity to certain venues and attractions adds to its appeal, offering both convenience and comfort. The well-maintained streets around the hotel enhance the sense of safety, allowing guests to fully enjoy their stay without concerns. Overall, this beautifully kept resort in Palm Springs earns high praise for its strategic location and outstanding facilities.
At the JW Marriott Desert Springs Resort & Spa, breakfast options range from casual to indulgent, with something to suit every preference. Guests can enjoy a variety of dining options starting with the Starbucks on the first floor, which is frequently praised as a convenient and satisfying alternative for breakfast, especially for a good coffee fix. For those looking for more substantial morning fare, breakfast is included in some packages, making it an attractive option for guests seeking value. On weekends, the buffet breakfast becomes a popular choice, offering a yummy start to the day with its decent and ample selection of items. However, it should be noted that on weekdays the breakfast menu is selected from the restaurant, providing a different yet enjoyable experience. The hotel also hosts a special buffet that requires reservations and, while it may be on the pricier side with unlimited Champagne, guests find it well worth the splurge. Overall, the resort is well-regarded for its excellent dining from breakfast to dinner, ensuring guests are well-catered for throughout their stay.
JW Marriott Desert Springs Resort & Spa offers a plethora of dining options that have left guests impressed. The Mikado Japanese restaurant stands out, frequently praised for its perfection, amazing food, and engaging dining experience, although noted as being a bit pricey. Its teppanyaki offerings with entertaining performances are particularly highlighted as exciting for both adults and children. Rockwood Grille also shines, receiving accolades for excellent food and service, making it a notable choice among the multiple dining options available at the resort. Guests appreciate the delicious cuisine and welcoming staff across the various on-site venues. The resort's central location further enhances its appeal by providing easy access to numerous fine dining areas nearby, ensuring that guests have diverse and satisfying culinary experiences throughout their stay.
Guests at the JW Marriott Desert Springs Resort & Spa generally found the rooms to be clean, comfortable, and spacious, often praising the aesthetics of the interiors. Many enjoyed the breathtaking views, especially poolside rooms that offer picturesque sights of the mountains and golf courses. The rooms are often described as cozy and equipped with luxurious amenities and thoughtful touches, with modern updates appreciated by those who experienced them. The beds received accolades for their comfort, along with positive notes on great water pressure in the showers and pleasant renovations in the bathrooms. Despite some dated facilities and occasional maintenance issues, the resort's rooms, combined with excellent service and impressive dining options, provided a satisfying experience for many visitors, leaving them pleased with the relaxed and serene atmosphere of the place.
The beds at JW Marriott Desert Springs Resort & Spa generally receive positive feedback from guests, with many noting their comfort. Guests frequently describe the beds as comfortable, and several reviews specifically highlight them as very comfortable or extremely comfortable. However, not all experiences are universally positive. Some guests have reported issues, such as overly soft pillows and old mattresses with dents, which detracted from their sleep quality. Despite these occasional drawbacks, the overall impression is that the beds contribute positively to the comfort of the rooms.
JW Marriott Desert Springs Resort & Spa boasts a largely positive reputation for cleanliness, with many guests praising the resort as very clean and pristine. From rooms to public areas like the gym and pool, the maintenance seems to strike a high note with visitors. Descriptions such as impeccably clean and super clean are often highlighted, and the property itself is described as well-maintained and beautiful. However, not all experiences are flawless. Some guests have noted lapses in cleanliness with specific issues such as dust, hair, and remnants from previous guests still present in rooms upon arrival. Despite these occasional setbacks, the consensus remains strongly favorable, with most guests finding the facilities and environment to be clean and enjoyable, contributing to an overall delightful stay.
Visitors to the JW Marriott Desert Springs Resort & Spa frequently commend the remarkable level of service provided by the staff. Guests consistently highlight the pleasant, accommodating, and efficient demeanor of the personnel throughout the resort. The reception team is particularly noted for their friendliness and quick, efficient service. Nehemiah, a standout figure at the check-in, leaves a positive first impression by making guests feel important, setting a welcoming tone for their stay. Additionally, team members like Josie and Nina are singled out for their helpfulness and kindness.
The overall consensus is that staff interactions enhance the guests' experiences, with many describing the service as impeccable. This level of attentiveness extends throughout the property, with all staff being described as friendly, helpful, and thoughtful. Despite a few instances of rudeness, particularly in the restaurants, the majority of reviews paint a picture of a hotel staffed with individuals who are accommodating and committed to delivering top-notch customer service. The combination of friendly service and extensive amenities creates a satisfying and memorable visit for guests.
The spa at JW Marriott Desert Springs Resort & Spa consistently impresses guests with its exceptional services and facilities. Visitors frequently describe their experiences as rejuvenating and spectacular, highlighting the spa treatments as both terrific and offering great value. The skillful technicians at the spa are described as top-notch, providing a level of service that stands out to many guests. The beautiful setting of the spa adds to the overall experience, ensuring a visit that many find to be both amazing and memorable.
The JW Marriott Desert Springs Resort & Spa offers a pool experience that leaves guests raving about their stay. With multiple pools that are spacious and heated, guests find the setting clean and inviting, providing a serene backdrop perfect for relaxation. The pool area is expansive, offering plenty of lounge space and a vibrant atmosphere that families and couples alike can enjoy. The ambiance features impressive views, including mountains and a well-landscaped environment with flamingos and other birds adding a unique charm. Poolside service is highlighted as exceptional, enhancing the overall poolside experience. Visitors appreciate the pool area’s facilities, including the availability of chairs, lounges, and convenient bar service. Despite occasional reports of crowding, the variety and size of the pools generally allow for a comfortable experience. Overall, the pool area at this resort serves as a perfect retreat for guests looking to unwind and enjoy all the amenities offered.
JW Marriott Desert Springs Resort & Spa is a treasure trove for families, offering a wealth of activities and amenities that cater to visitors of all ages. This resort stands out for its family-friendly atmosphere, ensuring that both kids and adults have an enjoyable stay. Families can indulge in a variety of fun-filled experiences, with plenty of kid-focused amenities like arcade games and an inviting pool area. The thoughtful touches throughout the property make it an ideal destination for celebrating special occasions or simply enjoying quality family time. While reaching staff members via phone proved challenging at times, the overall cleanliness and beauty of the facilities provided a welcoming environment. Guests appreciated the convenience of having everything needed for a pleasurable stay right at their fingertips—from diverse activities to delectable dining options. Whether planning a relaxing getaway or an action-packed vacation, this resort promises an unforgettable experience for families looking to create lasting memories.
Nestled amidst the scenic beauty of Palm Desert, the JW Marriott Desert Springs Resort & Spa offers golf enthusiasts a remarkable experience. The resort boasts a fantastic golf course, celebrated for its magnificent conditions and versatile design that caters to both seasoned players and those seeking a casual game. Guests consistently praise the spacious and well-maintained golf area, complete with an excellent driving range, providing ample opportunity for practice and play. With convenient course access, the resort becomes a haven for golfers looking to enjoy a leisurely game or hone their skills amidst stunning surroundings. This premier destination seamlessly combines golf, pool, and dining facilities, making it a comprehensive retreat where the need to leave the property is minimal, ensuring a thoroughly enjoyable stay.
The JW Marriott Desert Springs Resort & Spa offers an exquisite and luxurious experience that leaves a lasting impression on its guests. Nestled amidst stunning architecture and beautifully landscaped grounds, the property itself is a visual delight. The resort boasts spacious rooms and a thoughtfully designed lobby, enhancing the overall aesthetic appeal. Guests can enjoy a variety of activities and luxurious amenities that embody the essence of a first-class, five-star resort. The service is consistently described as exceptional, with guests feeling genuinely catered to, confirming the resort's reputation for first-class service. With breathtaking views and diverse dining options, it stands as a true luxury destination and a must-visit for those seeking an opulent getaway.
JW Marriott Desert Springs Resort & Spa offers a romantic setting ideal for special celebrations, showcasing thoughtful service and attention to detail. Guests have shared their experiences celebrating birthdays and anniversaries, noting the exceptional efforts made by the staff to enhance their stays. The hotel went over the top in making occasions memorable, with personalized touches such as treating guests like royalty. Relaxation is complemented by couples massages and leisure activities that create a fun and rejuvenating experience. As part of their anniversary celebrations, some guests enjoyed room upgrades and thoughtful touches like champagne and strawberries. Consistently high standards of cleanliness further contribute to the inviting atmosphere. Overall, this resort serves as a romantic destination where guests can unwind and create lasting memories.
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Location
Breakfast
Dinner
Rooms
Beds
Cleanliness
Staff
The overall consensus is that staff interactions enhance the guests' experiences, with many describing the service as impeccable. This level of attentiveness extends throughout the property, with all staff being described as friendly, helpful, and thoughtful. Despite a few instances of rudeness, particularly in the restaurants, the majority of reviews paint a picture of a hotel staffed with individuals who are accommodating and committed to delivering top-notch customer service. The combination of friendly service and extensive amenities creates a satisfying and memorable visit for guests.
Spa
Pool
Family
Golf
Luxury
Romantic
Yes, JW Marriott Desert Springs Resort & Spa has pool(s) that belong to one or more of the following categories: Heated Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at JW Marriott Desert Springs Resort & Spa.
No, JW Marriott Desert Springs Resort & Spa doesn't allow dogs.
Yes, parking facilities are available at JW Marriott Desert Springs Resort & Spa.
Yes, JW Marriott Desert Springs Resort & Spa has a gym.
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