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Summary of reviewsThe Masonic Hotel stands out as a prime choice for travelers due to its strategic location in the heart of the city. Guests appreciate its proximity to the town center, shops, restaurants, and attractions, making it an ideal base for exploring the area or attending local events. The hotel's convenient access to the ferry and secured parking add further appeal.
The rooms at the Masonic Hotel receive high praise for their cleanliness, spaciousness, and comfort. Visitors often mention the sizable, well-appointed rooms with comfortable beds and well-equipped amenities, including some rooms with small kitchens. While a few note minor soundproofing issues, the overall sentiment is positive, emphasizing the good value for money and a welcoming atmosphere.
Cleanliness is a strong point, with guests consistently impressed by the tidy rooms and immaculate bedding. Despite the hotel showing signs of age, it maintains a high standard of cleanliness, offering more value than expected.
The staff at the Masonic Hotel are frequently highlighted for their friendly and accommodating nature, with many guests noting how they go above and beyond to ensure a pleasant stay. Colleen and Murray are particularly praised for their exceptional hospitality, contributing significantly to the welcoming atmosphere of the hotel.
The beds are a standout feature, often described as exceptionally comfortable and contributing to restful nights. The quality of the pillows and mattresses enhances the overall sleeping experience, further solidifying the hotel's reputation for providing comfortable accommodations.
Overall, the Masonic Hotel delivers an excellent balance of location, comfort, cleanliness, and attentive service, making it a highly recommended choice for travelers seeking value and convenience. Show more
Read review summaries for all categories
Family Friendly Hotel
Located in Palmerston North, it offers a historic stay with access to city amenities. Its central location provides opportunities for family outings and exploring local attractions.
Small Hotel
The hotel has a historic charm that provides an intimate experience. The traditional decor and personalized service create a cozy and welcoming atmosphere.
Room Types
Standard Double RoomThis double room features a electric kettle, microwave and satellite TV.
Please note all rooms are located above the function rooms.
Family RoomThis family room features a electric kettle, flat-screen TV and kitchenette.
Please note all rooms are located above the function rooms.
Triple RoomThis triple room has a toaster, satellite TV and microwave.
Please note all rooms are located above the function rooms.
Guest Reviews
8.3
Very Good
Location
Nestled in the heart of the city, Masonic Hotel stands out for its unbeatable location, making it an ideal choice for travelers seeking proximity to the town center and essential amenities. Guests appreciate the hotel's closeness to shops, restaurants, and various attractions, including the local arena. Its convenience is further enhanced for those planning to catch the ferry, offering easy access for onward journeys. Clean and tidy rooms come complemented by friendly staff, ensuring a comfortable stay and excellent value for money.
Visitors can enjoy secured parking at the back, providing peace of mind during their stay. The hotel's central position not only makes it accessible to the main CBD but also ensures it's just a short stroll from bustling city life and vital venues. Newly renovated interiors maintain high standards, offering good value and catering to families and individuals alike. Whether attending local functions or exploring the city, Masonic Hotel proves itself to be a strategically placed and well-maintained stay option.
Rooms
The Masonic Hotel offers guests a satisfying stay, with many highlighting the cleanliness and comfort of the rooms. Spaciousness is a noted feature, with several guests appreciating the big rooms that come with very comfortable beds. A number of rooms even have a little kitchen, adding convenience to the comfort. Most rooms are described as being super clean with well-equipped facilities, including nice bathrooms. The staff are friendly, contributing to a welcoming atmosphere in a great location close to town. Some reviews mention that while a few rooms were smaller than expected, they still met immediate needs and remained functional. While soundproofing could be improved, the overall feedback on the rooms is positive, emphasizing value for money and warmth.
Beds
The beds at the Masonic Hotel have received overwhelmingly positive feedback from guests, highlighting their exceptional comfort and cleanliness. Many reviews express satisfaction with the very comfortable and cozy nature of the beds, often noting how well everyone slept. Guests appreciated the quality of the pillows as much as the mattresses, contributing to a restful sleep experience. The consistently clean and comfortable bedding only added to the overall positive impression. While the occasional noise in the hallway was a minor inconvenience for light sleepers, the general consensus remains focused on the comfort and plushness of the sleeping arrangements at the hotel.
Cleanliness
The Masonic Hotel, despite showing its age, impresses guests with a notable standard of cleanliness. Many visitors mention that the rooms are consistently tidy, with immaculate sheets and duvets enhancing the comfort factor. The hotel manages to balance cleanliness with affordability, providing more value than expected, even offering comfortable beds and more than satisfactory amenities. Guests appreciate the friendly staff who contribute to a welcoming atmosphere. While the neighborhood and parking might not be ideal, these aspects don't overshadow the hotel's prime location and reasonable prices. The cleanliness and comfort level make it a solid choice for travelers.
Staff
At the Masonic Hotel, the staff seem to create a standout experience, consistently receiving praise from guests for their remarkable service. The team is notably friendly, with guests frequently highlighting their welcoming and accommodating nature. Many guests were impressed by how the staff surpassed their expectations, often going the extra mile to ensure a comfortable stay. Among the team, Colleen and Murray were particularly mentioned for their exceptional hospitality. Efficiency and helpfulness in addressing needs or resolving issues, even when guests leave items behind, were commonly noted. Throughout the stay, the staff's friendliness is a recurring theme, enhancing the overall atmosphere of the hotel. Visitors also appreciated the clean and comfortable accommodations, further complemented by the attentive service. From providing quiet, cozy rooms to extending fantastic service at the hotel bar, the Masonic Hotel staff leave a positive and lasting impression on their guests.
No, Masonic Hotel doesn't have any pool.
No, a spa isn't available at Masonic Hotel.
No, Masonic Hotel doesn't allow dogs.
No, parking facilities aren't available at Masonic Hotel.