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Summary of reviewsHostal Acella in Pamplona is highly regarded for its prime location, offering convenience to a range of tourists including medical visitors, university attendees and pilgrims on the Camino de Santiago. The proximity to hospitals, serene parks like Yamaguchi Park and numerous local amenities such as restaurants, bars and shops enhances the accessibility and comfort for guests. While it is slightly removed from the city center, the easy access by foot or public transport, coupled with ample parking options, makes it an attractive choice for budget-conscious travelers.
Though breakfast is not provided, guests can enjoy nearby alternatives, including a highly praised café downstairs, a bakery and the Bistro De Capellanes. The convenience of these well-reviewed breakfast spots ensures guests start their day on a satisfying note without inconvenience.
The rooms at Hostal Acella receive mixed reviews, mainly around their size. Nonetheless, cleanliness and comfort are consistent positives. Some rooms are spacious and modern, especially those with balconies, while others are more compact with limited views. Bathrooms are generally clean and well-maintained, although some are noted as small or poorly ventilated. The beds provide good comfort overall, although there are occasional mentions of subpar mattresses and pillows.
The hostel excels in cleanliness with the rooms and bathrooms frequently cited as very clean and well-maintained. Daily cleaning routines and a possibly recent renovation contribute to this excellent standard, although a few minor issues related to dust and hygiene supplies were noted.
Staff at Hostal Acella are notably friendly, helpful and multilingual, offering superb customer service. The reception team is commended for their attentiveness and readiness to assist with local information, despite minor inconveniences like occasional reception closures or the need for improved English communication.
Guests generally have positive experiences with the free Wi-Fi, though some report issues with connectivity and the complexity of obtaining login details. Despite occasional inconsistencies, many find the internet service satisfactory and robust.
Parking is another strong point for Hostal Acella, offering a mix of free and paid options near the hostel. The convenience of parking directly in front during weekends and the availability of affordable rates during weekdays are notable advantages. The hostel's ability to accommodate motorcycles and bicycles further adds to its accessibility.
While experiences with the beds are varied, many guests find them comfortable, contributing to a restful stay. However, some feedback suggests the need for improvements in mattress and pillow quality.
Finally, Hostal Acella is dog-friendly, welcoming pets with a supplementary charge and offering convenient amenities such as nearby parks for pet exercise. This inclusive policy is appreciated by pet owners, although noise from other pets can occasionally be a concern for some guests.
Overall, Hostal Acella provides a clean, comfortable and conveniently located accommodation option in Pamplona with its friendly staff and practical amenities making it a reliable choice for various types of travelers. Show more
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Categories
Dog Friendly Guest House
This guesthouse is dog-friendly. It provides a welcoming atmosphere for pet owners.
Cheap Guest House
Offers simple and affordable accommodation in Pamplona. Its location near the university clinic is convenient for visitors to the area. A straightforward option for budget-conscious travelers.
Guest House with Free Wi-Fi
Guest House with Parking
3-Star Guest House
Room Types
Single RoomThis air-conditioned room features warm, Mediterranean décor and comes with a TV and private bathroom.
Triple RoomThis air-conditioned room features warm, Mediterranean décor and comes with a TV and private bathroom.
Quadruple RoomThis room features warm, Mediterranean décor and comes with a TV and private bathroom.
Quintuple RoomThis air-conditioned room features warm, Mediterranean décor and comes with a TV and private bathroom.
Double RoomThe double room provides air conditioning and soundproof walls, as well as a private bathroom featuring a shower. The double room features a flat-screen TV, a wardrobe, parquet floors and heating.
Superior Double RoomThe double room features air conditioning and soundproof walls, as well as a private bathroom boasting a shower. The double room provides a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 2 beds.
Double RoomThe double room features air conditioning, soundproof walls, as well as a private bathroom boasting a shower. The double room has a flat-screen TV, a wardrobe, parquet floors, as well as heating. The unit has 1 bed.
Superior Double RoomThe double room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower. The double room is fitted with a flat-screen TV, a wardrobe, parquet floors, as well as heating. The unit offers 1 bed.
Small Double RoomThe double room provides air conditioning, soundproof walls, as well as a private bathroom featuring a shower. The double room offers a flat-screen TV, a wardrobe, parquet floors and heating. The unit offers 1 bed.
Small Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom boasting a shower. The twin room features a wardrobe, parquet floors, heating, as well as a flat-screen TV. The unit has 2 beds.
Twin RoomThe twin room offers air conditioning, soundproof walls, as well as a private bathroom featuring a shower. The twin room provides a wardrobe, parquet floors, heating and a flat-screen TV. The unit offers 2 beds.
Double Room with Extra BedThe double room offers air conditioning and soundproof walls, as well as a private bathroom featuring a shower. The double room provides a flat-screen TV, a wardrobe, parquet floors and heating. The unit offers 2 beds.
Guest Reviews
7.7
Good
Location
Hostal Acella stands out for its prime location in Pamplona. It is particularly convenient for visitors with medical needs since it is close to multiple hospitals, including the University Clinic of Navarra and the Hospital de Navarra. This proximity also makes it an ideal choice for those attending or visiting the nearby university.
Guests appreciate the hostel's positioning near beautiful parks, especially Yamaguchi Park, which offers a serene environment perfect for winding down. This peaceful residential neighborhood is also well-equipped with various restaurants, bars, supermarkets and shops, enhancing the convenience for visitors.
For those planning to explore the city, Hostal Acella offers excellent accessibility. It's a 15 to 30-minute walk to Pamplona's historic city center and easily reachable by public transport with bus stops just minutes away. This makes it a suitable base for tourists and pilgrims on the Camino de Santiago.
The hostel is noted for being economical while maintaining cleanliness and comfort. The surrounding area provides ample parking, making it suitable for those traveling by car. While it isn't located right in the city center, the peaceful environment, easy access to the main city attractions and excellent local amenities make it a well-regarded choice for many travelers.
Breakfast
Hostal Acella does not provide breakfast for its guests. However, visitors noted various nearby alternatives for morning meals. The bar next door offers a variety of breakfast options, while a bakery right next to the hostel is also mentioned positively. For a more comprehensive dining experience, the Bistro De Capellanes comes recommended. Guests also praised a café downstairs, rating it a perfect 10 out of 10. Despite the lack of in-house breakfast, the proximity to these well-reviewed eateries helps ensure guests can easily find a satisfying start to their day.
Rooms
Hostal Acella offers a variety of room types with mixed reviews largely tainted by their small size but praised for cleanliness and comfort. Guests consistently highlight the spaciousness and modernity of some rooms, especially those with balconies, while others comment on the compact dimensions and limited views. The bathrooms receive generally favorable remarks for being clean, well-maintained and modern, though some are considered too small and sometimes poorly ventilated.
The comfort level of beds is mentioned with mixed feedback; many guests find them comfortable while others note issues with the mattress quality. Amenities such as minibars and air conditioning add to the value, yet a few guests encounter problems like limited plug points and old furnishings. The noise level within and around the property varies with some experiencing peace and quiet and others dealing with disturbance from neighboring rooms or external traffic.
Overall, the accommodation's proximity to local dining options and its well-communicated check-in process are highlighted as benefits. The cleanliness of rooms is a consistent positive, enhancing the overall appeal despite the experience being hampered occasionally by issues such as tobacco smell or limited room ventilation. Hostal Acella appears to be a practical choice for short stays, offering fair value for money.
Beds
At Hostal Acella, the feedback on the beds varies but leans heavily towards the positive side. Many guests found the beds to be very comfortable, frequently praising the comfort of both the beds and pillows. Terms like "super comfortable" and "big, very comfortable bed" were common in the reviews. Some visitors also highlighted the bed's cleanliness and the overall quality of the bedding which contributed to a pleasant stay.
However, not all reviews were glowing. Some guests experienced discomfort due to mattresses that were described as too thin, too soft or simply not comfortable. There were mentions of old and worn bedding and a few comments indicated that certain beds were small and squeaky. Pillows were often criticized for being too soft or too small, which negatively affected the overall sleeping experience.
In summary, while the majority of guests reported a good night's sleep at Hostal Acella, there is room for improvement, particularly concerning the consistency of bed quality and comfort of the pillows and mattresses.
Cleanliness
Hostal Acella stands out predominantly for its exceptional level of cleanliness. Guests frequently emphasize the impeccable state of the rooms and bathrooms, which are often described as very clean, comfortable and well-maintained. Many reviewers appreciated that everything felt clean and in perfect condition, contributing to a comfortable stay. The general cleaning standards were highly praised with guests highlighting daily cleaning routines and well-kept facilities. Some mentioned that the hostel appeared recently renovated, enhancing the overall impression of tidiness.
Despite the overwhelmingly positive feedback, a few reviews pointed out areas for improvement. Issues such as occasional dust, dirty bathroom tiles and unreplenished hygiene supplies were mentioned. A handful of guests felt the cleanliness did not meet expectations, particularly in older or less ventilated rooms. Additionally, some pointed out noise issues due to thin walls and the absence of a consistent onsite staff presence as drawbacks.
Overall, Hostal Acella is recognized for offering a clean, comfortable and well-maintained environment, making it a reliable option for travelers. However, potential guests might want to inquire about specific room conditions to ensure their expectations are met.
Staff
Hostal Acella stands out for its exceptional staff, who are repeatedly described as very friendly, kind and helpful. The reception team receives particular praise for being attentive, welcoming and accommodating. Many guests note the superb customer service and the staff's readiness to assist with anything, including providing maps and information about the local area. The staff’s ability to communicate in multiple languages, including French, is also appreciated by international visitors.
Despite some minor communication barriers in English and occasional issues such as reception being in a different building or closed for a few hours in the afternoon, the general consensus is that the staff's warm and courteous demeanor more than makes up for these shortcomings. Guests consistently highlight the efficient and pleasant manner of both the reception and cleaning staff, ensuring a smooth and enjoyable stay.
Overall, the staff at Hostal Acella create a welcoming atmosphere with their outstanding hospitality and professionalism, adding significant value to the guest experience.
Wi-Fi
The Wifi experience at Hostal Acella is generally positive with many guests highlighting the "free wifi," "very good wifi," "strong wifi," and "perfect wifi." However, there are several mixed reviews suggesting that the quality and availability of the wifi can vary significantly. Some guests faced issues with the wifi being "non-existent" or had no "internet service" at all. Complications such as incorrect information about wifi, needing to provide their own pen to write the wifi password and the wifi login being complicated with multiple keys required were also mentioned. Issues like poor wifi connection, wifi in the room not working and the internet not functioning in certain rooms indicate inconsistency in service. Despite these hiccups, many enjoyed stable and robust internet access during their stay.
Parking
'Hostal Acella' offers a variety of convenient parking options that guests continually praise. Many highlight the availability of parking directly in front of the accommodation, which greatly adds to the ease of access. There's a mix of free and paid parking areas nearby with numerous guests finding it easy to secure a spot without any hassle.
For those visiting over the weekend, the orange line parking area in front of the hostel is particularly advantageous as it is free of charge. During the weekdays, there are affordable parking options available, both on the street and in nearby garages with some mentioning a 24-hour rate of as low as €4.35.
The availability of covered and underground parking provides an added layer of convenience and security, especially for those with motorcycles or bicycles, which can even be stored at the hostel's reception. Several reviews also commend the hostel for having plenty of good parking spaces within close proximity, ensuring a stress-free experience for guests arriving by car.
Overall, despite a few noting occasional challenges with parking in peak times or the need to pay in certain areas, the general consensus is that 'Hostal Acella' makes parking straightforward, affordable and accessible, contributing to a comfortable stay.
Dog Friendly
Hostal Acella provides a welcoming environment for guests traveling with their furry friends. Pets are accepted and considered a real luxury, allowing guests to enjoy their stay without leaving their pets behind. The establishment ensures convenience for those traveling by car, making it easy to bring pets along.
Although dogs are not allowed to stay alone in the room, the nearby fabulous park offers a fantastic spot for walks and exercise. The hotel does charge a pet supplement of €10 per night, which is an important detail for budget planning.
Guests should be aware that due to the pet-friendly policy, one might encounter noise from other dogs in the hallways, which could be a concern for those seeking a quieter environment. Overall, the facility’s ability to accommodate pets allows for a more inclusive travel experience for pet owners.
No, Hostal Acella doesn't have any pool.
No, a spa isn't available at Hostal Acella.
Yes, Hostal Acella welcomes dogs.
Yes, parking facilities are available at Hostal Acella.