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Summary of reviewsHotel Tres Reyes Pamplona enjoys an exceptional and unbeatable location, situated at the entrance to the old town and next to the beautiful Taconera Gardens. This prime positioning allows guests to easily explore Pamplona’s historic center, vibrant bars, restaurants and key attractions, all within walking distance. The proximity to the bus station and convenient parking options further enhance its appeal as a base for sightseeing and enjoying the rich culture of Pamplona.
The breakfast at Hotel Tres Reyes Pamplona garners high praise, described as wonderful and delicious with an extensive variety catering to different preferences including fresh fruits and gluten-free options. The breakfast buffet is particularly noted for its abundance and completeness, offering both sweet and savory choices. The staff are commended for their friendliness and quality of service, although some guests suggest minor improvements.
The dining experience presents a mixed picture with some guests praising the quality of food and memorable dinners, while others found the main restaurant’s inconsistent hours and early closures frustrating. The bar, however, received favorable remarks for its cocktails and reasonably priced menu. Themed dining events like the Italian aperitivo were well-received, highlighting the staff’s dedication to providing enjoyable experiences.
The rooms are spacious, beautifully designed and well-lit, frequently noted for their large size and modern amenities. Many rooms offer stunning views of the city and surrounding parks. Recent renovations have refreshed the décor with guests appreciating the comfort of the beds and efficient air conditioning. Despite occasional minor issues, the overall feedback on the rooms is overwhelmingly positive.
Exceptional cleanliness is a hallmark of the hotel with consistently high marks for spotless rooms and well-maintained facilities, including the bathrooms and linens. The cleanliness extends to the pool area and common spaces, ensuring a welcoming and hygienic environment.
The staff at Hotel Tres Reyes Pamplona are celebrated for their exceptional friendliness, professionalism and attentiveness. Guests appreciate the multilingual reception staff and their helpfulness, enhancing the overall guest experience with thoughtful gestures and a courteous demeanor.
Wi-Fi at the hotel receives mixed reviews with some guests finding it satisfactory while others experienced weak signals and connectivity issues. The gym provides a spacious and convenient facility, though some feel it could benefit from additional equipment. The adjacent steam bath and sauna are appreciated by guests.
The outdoor pool is a lovely and well-maintained feature, particularly enjoyed during the summer months. However, its limited availability and operational hours, along with the cold water temperature and lack of nearby amenities, were noted as drawbacks.
Parking at the hotel is generally seen as secure and convenient with options like a garage and underground parking. However, the limited capacity and high cost, along with the small parking spaces, can be challenging. The requirement for prior reservation and the lack of direct elevator access from the parking area are additional concerns.
Family accommodations at the hotel are spacious and well-suited for family travel with amenities like children's sofa beds and cribs. The hotel’s family-friendly environment and welcoming staff, along with features like the breakfast buffet and the small pool, contribute to an enjoyable stay for families.
Overall, Hotel Tres Reyes Pamplona excels in offering a prime location, exceptional cleanliness and a dedicated staff, making it an ideal choice for visitors seeking a comfortable and convenient stay in Pamplona. Show more
Read review summaries for all categories
Categories
Family Friendly Hotel
Located near Parque de la Taconera, this hotel offers recreational opportunities such as a seasonal outdoor pool and bicycle rentals, catering to families who enjoy outdoor activities. The hotel also provides a kid-friendly buffet and laundry services for added convenience.
Dog Friendly Hotel
The hotel is dog-friendly and situated near Taconera Park, offering convenient access to green spaces for dog walks. It is located in the city center.
Romantic Hotel
With its elegant design and central location, this hotel provides a luxurious base for couples to explore Pamplona. The comfortable rooms and upscale amenities ensure a romantic and memorable stay.
Hotel near Nightlife Spots
Located adjacent to the Old Town and Parque de la Taconera, offering a brief walk to the central nightlife districts while providing a slightly quieter location.
Hotel with Swimming Pool
This hotel features a summer swimming pool and garden for relaxation. It is conveniently located and offers access to the Ulzama Golf Club.
Outdoor Pool
Business Hotel
Featuring a 24-hour business center and dedicated meeting rooms, this hotel offers audiovisual equipment and can provide support staff. It caters to business travelers with facilities suitable for various corporate activities and events.
Hotel with Parking
This hotel offers parking for guests. Its central location and established reputation suggest well-maintained facilities and convenient access.
EV charging stations
Accessible Hotel
The entire hotel unit is wheelchair accessible and accessible by elevator. It features wheelchair-friendly rooms designed to DIN 18024 and 18025 standards, with marked disabled parking spaces and easy wheelchair access throughout. Adapted bathrooms are equipped with roll-in showers and folding grab bars.
Hotel with Gym
This hotel features a well-equipped 150 m2 gym for a complete workout. It also offers a pool with gardens.
Hotel with EV Charging Stations
This hotel features a charging station for electric cars within its car park, which has a total of 62 parking spaces. Use of the electric vehicle charging stations is for a fee and requires a reservation.
4-Star Hotel
This hotel is conveniently located near Castle Square and features a seasonal outdoor swimming pool and a gym. The hotel is set in parks and gardens, offering a serene environment.
Hotel with Outdoor Pool
This hotel features a summer swimming pool and garden for relaxation. It is conveniently located near the city center and Taconera Park. Guest reviews highlight the cleanliness and beauty of the outdoor pool.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Room Types
SuiteThe Suite rooms offer the best views of the surrounding parks and the city.
Extra beds are not permitted in this room type.
Double or Twin Room with Extra Bed (2 Adults + 1 Child)This room is spacious and well-equipped with all the facilities you will need for your business needs.
Junior SuiteThis spacious, air-conditioned suite comes with a desk, laptop safe box, flat-screen satellite TV and minibar. The private bathroom includes a hairdryer and free toiletries.
Family Room (2 Adults + 2 Children)This family room features air conditioning, satellite TV and minibar.
This room can admit 1 extra bed on request for a surcharge.
Executive RoomOffering free toiletries, this twin/double room includes a private bathroom with a bath, a shower and a hairdryer. The spacious air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a coffee machine as well as city views.
Standard Double or Twin RoomOffering free toiletries, this twin/double room includes a private bathroom with a shower and a hairdryer. The air-conditioned twin/double room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as garden views.
Triple RoomOffering free toiletries, this triple room includes a private bathroom with a shower and a hairdryer. The air-conditioned triple room offers a flat-screen TV with satellite channels, soundproof walls, a minibar, a wardrobe as well as garden views.
Guest Reviews
8.8
Excellent
Location
Hotel Tres Reyes Pamplona boasts an exceptional and unbeatable location, making it an ideal choice for visitors eager to explore the city. Nestled right at the entrance to the old town and adjacent to the beautiful Taconera Gardens, the hotel's central placement allows guests easy access to Pamplona's historic center, vibrant bars, restaurants and key sights—all within walking distance. The convenience of being steps away from the bustling city heart yet in a serene area adds to its charm. Guests can effortlessly immerse themselves in the city's rich culture and amenities, thanks to the hotel's strategic location. The proximity to the bus station and accessible parking options further enhance its appeal. With such a prime setting, Hotel Tres Reyes Pamplona stands out as the perfect base for sightseeing, dining and enjoying all the attractions Pamplona has to offer.
Breakfast
Guests consistently praise the breakfast at Hotel Tres Reyes Pamplona, describing it as spectacular, wonderful and delicious. Many highlight its excellent quality and extensive variety, catering to different preferences with a diverse selection of fresh fruits, freshly squeezed orange juice and gluten-free options. The breakfast buffet is particularly noted for its abundance and completeness, offering both sweet and savory choices.
The staff also receive commendations for their friendliness and service quality, contributing to a pleasant breakfast experience. Despite some guests finding the breakfast a bit pricey, most agree that it is well worth it for the quality and range of options provided.
However, a few reviews mention areas for improvement, such as better organization, additional hot options and a simpler breakfast choice. Overall, the breakfast at Hotel Tres Reyes Pamplona garners high marks for its variety, quality and service, making it a standout feature of the stay.
Dinner
At Hotel Tres Reyes Pamplona, the dining experience presents a mixed picture. While some guests enjoyed memorable dinners and praised the quality of the food, others found it disappointing and not up to the hotel's standards. The hotel's main restaurant seems to have inconsistent operating hours, often leading guests to dine in the bar or rely on room service. The bar itself has received favorable remarks for its cocktails and a reasonably priced menu, though the food quality there did not always meet expectations. Additionally, the dining room closes early and the restaurant is not open throughout the day, which has left some guests searching for alternative dining options outside the hotel. On the plus side, the hotel occasionally hosts themed nights such as an Italian aperitivo, which were well-received. The staff has also been noted for their friendliness and helpful restaurant recommendations around town. Overall, while there are some highlights to the dining experience at Hotel Tres Reyes Pamplona, there is a clear need for improvement and more consistent availability.
Rooms
Hotel Tres Reyes Pamplona offers spacious and beautifully designed rooms that effortlessly blend modern aesthetics with comfort. Guests consistently rave about the large, clean and well-lit spaces, often highlighting the room size as a significant advantage. The rooms are elegantly decorated, featuring top-notch furniture and modern amenities. Many rooms provide stunning views of the city and surrounding parks, adding an extra touch of luxury.
The hotel's recent renovations have not gone unnoticed with travelers appreciating the fresh, contemporary feel of both the rooms and the bathrooms. The comfort of the beds and the efficiency of air conditioning are also frequently mentioned as positives, ensuring a restful stay. Despite occasional minor issues such as the absence of water and tissues in the rooms and some isolated noise complaints, the overall feedback is overwhelmingly positive.
Additionally, the suites, including junior and executive options, impress with their size and thoughtful details, such as separate living areas and luxurious bathrooms. All these features make Hotel Tres Reyes Pamplona a stellar choice for those seeking both comfort and style in their accommodation.
Beds
Hotel Tres Reyes Pamplona consistently receives praise for the comfort and quality of its beds. Guests frequently describe the beds as very comfortable, luxurious and equipped with good-quality bedding and pillows. Many reviews emphasize that the beds provide a restful night's sleep with several mentions of the beds being particularly comfortable or described as extremely comfortable. Some guests highlight the spaciousness of the beds, including mentions of king-size and large beds.
However, not all feedback is uniformly positive. There are occasional remarks about beds being too small or mattresses being too hard for some guests' liking. Despite these occasional critiques, the overall sentiment leans heavily toward positive experiences with many guests appreciating the comfort and cleanliness the bedding offers. The staff's friendliness, combined with the cozy and comfortable beds, contributes to a generally satisfying stay for visitors.
Cleanliness
Hotel Tres Reyes Pamplona consistently impresses guests with its exceptional level of cleanliness. Reviews frequently highlight the spotless and immaculate state of the rooms, often described as beautifully and brightly decorated. Both modern and comfortable, the hotel maintains a high standard of cleanliness throughout all areas, including the environment, bathrooms and linens.
Guests appreciate the clean, spacious accommodations that are perfectly maintained, noting the impeccable and consistent cleaning services provided by the staff. The hotel itself is described as clean and well-located, offering a welcoming atmosphere with modern facilities. Many travelers commend the fresh and clean décor, contributing to the overall excellent cleanliness of the establishment.
The well-maintained pool area and the consistent upkeep of the entire property further underscore the hotel's commitment to hygiene. Whether enjoying a meticulously cleaned suite or the common areas, visitors can expect a consistently high level of cleanliness, making Hotel Tres Reyes Pamplona a reliable choice for a clean and comfortable stay.
Staff
Hotel Tres Reyes Pamplona has received an overwhelming amount of positive feedback regarding its staff, noted for their exceptional friendliness and professional conduct. Guests repeatedly highlight the warm and obliging nature of the team, describing them as super friendly, charming and always ready to help. The staff’s attentiveness stands out significantly with numerous mentions of their outstanding customer service and ability to go above and beyond to assist guests.
The reception staff, in particular, has earned accolades for being multilingual, efficient and very welcoming. This team is praised for their excellent command of English and other languages, ensuring smooth communication and enhancing the overall guest experience. Visitors appreciate the thoughtful gestures, such as the staff offering breakfast and making special arrangements that reflect genuine care.
Attention to detail and a courteous attitude permeate all levels of service, from the front desk to the breakfast area and housekeeping. The staff's professional demeanor is coupled with a friendly approach, making guests feel comfortable and valued throughout their stay. A few reviews mentioned areas for improvement, particularly in terms of some receptionists needing to be more welcoming and a little abruptness regarding parking instructions. Nonetheless, these concerns seem to be outliers amidst the broadly positive feedback.
In summary, the team at Hotel Tres Reyes Pamplona is celebrated for their consistent excellence in hospitality, marked by kindness, efficiency and an unwavering commitment to exceeding guest expectations. Whether you need local advice, assistance with your stay or just a friendly smile, the staff here is dedicated to making your visit as enjoyable and seamless as possible.
Wi-Fi
The Wi-Fi at Hotel Tres Reyes Pamplona has received mixed reviews from guests. While some guests found the Wi-Fi connection to be good throughout their stay, a significant number of reviews indicate that the internet quality often falls short of expectations. Issues frequently mentioned include weak signal strength, poor coverage and unstable connections, especially in rooms. Many guests experienced difficulties with streaming services and video conferencing due to the weak signal. The open, password-free connection may also contribute to sporadic connectivity issues. Overall, while there are some positive remarks, the general consensus suggests that the hotel's Wi-Fi could benefit from substantial improvements to meet the standards expected of a four-star establishment.
Gym
The gym at Hotel Tres Reyes Pamplona offers mixed experiences for guests. It is notable for being spacious and conveniently located within the hotel. Guests can expect amenities like towels and water available on-site, which adds to the convenience. While some visitors found that it had everything they needed for their workouts, particularly in terms of cardio and weights equipment, others felt that it could benefit from more equipment. Despite these critiques, the inclusion of facilities like a steam bath and sauna adjacent to the gym enhances its appeal. Overall, for those looking for a place to keep up with their fitness routines, the Hotel Tres Reyes Pamplona provides a serviceable option with room for improvement.
Pool
The outdoor swimming pool at Hotel Tres Reyes Pamplona receives varied but predominantly positive feedback from guests. Many visitors highlight its cleanliness and consider it a lovely, beautiful and great feature of the hotel. It's described as fairly large and spectacular, providing a refreshing area for a quick swim with guests appreciating the added luxury of having a pool during the summer. The surrounding area of the pool is noted as nice, welcoming and lovely, although some reviews point out that it could use more amenities like trash cans, ashtrays and sunbeds.
However, there are some drawbacks mentioned. The pool is only available during the summer months, primarily July and August with limited operational hours from 11:00 am to 8:00 pm. This restricted availability can be a disappointment for guests visiting outside these times. The water temperature is often noted to be cold, which can make swimming less enjoyable. Additionally, there is no heating for the pool and limited bar or drink facilities nearby, which some guests found inconvenient. Despite these issues, the service at the pool is commended and overall, it remains a valued feature of the hotel, especially during the warm summer months.
Parking
Guests at Hotel Tres Reyes Pamplona generally found the parking situation to be a mixed experience with several praising its convenience and security. The hotel offers on-site parking options, including a garage and underground parking, which many guests found to be secure and very practical, especially when reserved in advance. Valet parking and allocated parking places are also available, adding to the positive aspects. Some guests noted the availability of free parking nearby and even public parking directly in front of the hotel.
However, the parking is limited in capacity and often requires prior reservation with some guests finding it a bit expensive compared to nearby public options. The parking spaces are reportedly small and tight, posing difficulties for larger vehicles. A common concern was the lack of direct elevator access from the parking areas, necessitating the use of stairs, which some found inconvenient. While some guests were pleased with the availability of various parking options, others mentioned the inconvenience of having to park in public lots a short distance away from the hotel. Despite the secure and safe parking options provided, the overall sentiment about the cost was that it was rather on the higher side.
Overall, while the parking services offered are convenient and generally secure, prospective guests should be prepared to book in advance and expect additional charges for these facilities.
EV charging stations
Hotel Tres Reyes Pamplona offers several amenities for electric vehicle owners, including EV charging stations in their underground car park. While some reviews highlight the convenience and availability of these charging points, others note that the cost can be quite high with one guest mentioning a fee of €13. Additionally, the hotel offers a Tesla charger. Despite the high cost, the presence of EV charging facilities is seen as a positive feature by many guests.
Family
Nestled in the heart of the city, Hotel Tres Reyes Pamplona offers a welcoming atmosphere that is ideal for family vacations, gatherings and travel. The rooms are particularly spacious, providing ample space for families, including setups that can comfortably accommodate up to five people. Families with young children will appreciate amenities like a children's sofa bed and the availability of cribs.
The warm, family-friendly environment is consistently praised with staff going out of their way to make every guest feel at home. Small touches such as candy and dried fruits in the room add to the overall welcoming experience.
While some guests noted that the decor in family rooms was lacking and views from the first floor were less desirable, the hotel's hearty breakfast buffet and small pool make up for these shortcomings by keeping kids entertained. Guests also find the hotel to be budget-friendly—an important factor for families traveling together.
Overall, Hotel Tres Reyes Pamplona stands out as a great place for families, offering a perfect blend of comfort, convenience and a family-centric experience right in the city center.
Nightlife
Hotel Tres Reyes Pamplona is situated in an excellent location for those seeking to explore the city's vibrant side. The hotel is conveniently close to the charming city center and lush parks, offering an ideal balance between tranquility and excitement. Guests have praised the hotel's prime location, which is surrounded by a multitude of bars, restaurants and cafes that serve good food and drink.
Visitors are also treated to spectacular views of Pamplona's Old Town and nearby parks, adding to the appeal for tourists wanting to take in the local scenery. Positioned just a short five-minute walk to Plaza del Castillo's pub mile and the bustling bars on San Nicolas street, the hotel offers easy access to some of Pamplona's liveliest nightlife spots.
While some guests have mentioned that the lively atmosphere can be somewhat noisy, the proximity to excellent nightlife options and the lively city ambiance adds a layer of excitement for those looking to experience the city's nocturnal activities. For those keen on nightlife, Hotel Tres Reyes Pamplona places them right at the heartbeat of the action, ensuring an engaging and dynamic stay.
4 Star
Hotel Tres Reyes Pamplona offers a mixture of commendable and subpar experiences according to guest reviews. The hotel boasts beautiful facilities and elegantly decorated rooms, making it an ideal spot for a restful 2-3 day retreat. Guests frequently highlight the excellent value for money, quality bedding and the fact that the property is a safe bet for family travels. The plaza with valet parking adds a touch of convenience and luxury, enhancing its four-star promise.
However, there are several aspects where the hotel doesn't quite meet four-star expectations. The gym area and some facilities are considered below par for its rating. Some guests feel that the room service and cleanliness do not consistently align with a four-star standard. Amenities such as coffee-making facilities and pool area maintenance also fall short for some, contributing to an impression that the hotel sometimes feels more like a three-star property.
Despite these shortcomings, the overall sentiment remains positive with many appreciating the reasonable pricing for the level of service and facilities provided. With a few improvements, especially in room amenities and upkeep, Hotel Tres Reyes Pamplona could fully embrace its four-star potential.
Business
Hotel Tres Reyes Pamplona is highly praised by business travelers for its excellent location and array of amenities tailored to their needs. The hotel is conveniently situated within walking distance of the congress center, making it a strategic base for attending business seminars and conferences. Guests appreciate the spacious, commercial-quality rooms, especially those who receive upgrades to the business rooms on the 5th floor.
The hotel's business facilities, including a well-equipped business center and multiple meeting spaces, make it an excellent choice for professionals. The friendly and helpful staff further contribute to the overall positive experience by providing top-notch hospitality and support, ensuring that workdays run smoothly.
Additionally, amenities like EV charging add a layer of convenience for environmentally conscious travelers. Overall, Hotel Tres Reyes Pamplona is superbly suited for business visits, offering a perfect blend of comfort, convenience and professional services in the heart of the city.
Accessible
Hotel Tres Reyes Pamplona stands out for its commendable accessibility features, making it a suitable choice for guests with disabilities. The hotel is recognized for its good accessibility to all parts of the property, including an accessible gym and pool. Facilities are wheelchair accessible and the availability of an elevator ensures easy movement between floors.
Private parking access is conveniently close by and the hotel provides easy accessibility to parking at night. Guests highlighted the hotel's well-accessible facilities and an accessible room option is available. Access to the cafeteria from the lobby is facilitated by a ramp, enhancing convenience for all guests.
Despite some issues with the check-in process and a few minor accessibility problems, Hotel Tres Reyes Pamplona remains a practical and accessible choice for travelers with mobility needs.
Outdoor Pool
Hotel Tres Reyes Pamplona features a well-regarded outdoor pool that attracts positive comments for its size and cleanliness. Guests appreciate the large, beautiful pool, which is described as perfect for a quick swim or relaxing. Many highlight the pool as a nice, welcoming area that enhances the hotel's facilities.
However, there are several points for potential improvement. The pool is only open during a few summer months and some guests were disappointed with the restricted hours and instances of the pool area being locked. The pool is not heated, which detracts slightly from the comfort experience and its facilities are seen as lacking with few amenities and occasional maintenance issues noted.
Despite these drawbacks, the overall atmosphere of the pool area with its appealing aesthetics, makes it a favored spot for many staying at the hotel. With a bit more attention to amenities and access, the pool experience could be significantly enhanced.
Honeymoon
Hotel Tres Reyes Pamplona appears to be a suitable destination for honeymooners with some guests receiving upgrades to the honeymoon suite and honeymoon special packages being offered. Though specific reviews about honeymoon experiences are sparse, the general sentiment indicates that the hotel successfully evokes a honeymoon feeling, making it a good choice for couples celebrating their special occasion.
Romantic
Hotel Tres Reyes Pamplona offers a truly memorable and romantic experience for couples looking for a special getaway. The hotel is lauded for its breathtaking views of both the city and the countryside, providing a picturesque backdrop for any romantic occasion. Guests frequently highlight the romantic atmosphere with rooms and suites specifically designed to enhance the intimate setting through a modern and minimalist decoration.
The location of the hotel adds to its romantic charm, featuring glorious views over Pamplona and a scenic park, perfect for a leisurely stroll. Many couples appreciate the serene, quiet setting, making it ideal for a weekend escape.
A stay at this hotel often includes thoughtful touches such as romantic room set-ups and candlelight dinners, adding to the overall special feel. Whether celebrating a birthday or simply enjoying a couple's retreat, Hotel Tres Reyes Pamplona consistently delivers on its promise of a romantic and unforgettable stay.
Dog Friendly
Hotel Tres Reyes Pamplona offers a welcoming and pet-friendly environment for those traveling with dogs. Guests appreciated the thoughtful details provided for their pets, such as a food and water bowl, treats and a blanket. Staff were noted for being especially kind and accommodating to dogs. The hotel does charge an additional 25 euros per night for pets, which some consider expensive, but the ability to bring a dog along was seen as a significant positive. However, it's important to note that dogs are not allowed in public areas, including the restaurant and bar or to be left alone in the rooms. There is also a weight limit of 15kg for pets. While guests value the dog-friendly amenities, the areas where dogs are permitted are quite restricted within the hotel.
Yes, Hotel Tres Reyes Pamplona has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Tres Reyes Pamplona.
Yes, Hotel Tres Reyes Pamplona welcomes dogs.
Yes, parking facilities are available at Hotel Tres Reyes Pamplona.