Maisonnave
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Summary of reviewsMaisonnave Hotel in Pamplona is highly praised by guests for its exceptional central location, offering easy access to key attractions like Plaza del Castillo and the City Hall, while being situated on a tranquil street. Visitors appreciate the hotel's proximity to vibrant areas and notable landmarks without sacrificing peace and quiet, making it an ideal base for exploring the city comfortably on foot. The nearby parking adds to the convenience, along with the exemplary service and friendly staff who enhance the overall experience.
The breakfast at Maisonnave is celebrated for its extensive and delicious buffet that includes fresh fruit, dairy products, cereals and freshly made items like juices, potato omelette and churros. The variety caters to different dietary needs and despite being considered pricey by some, the quality is regarded as justifying the cost. Dining at Maisonnave extends to an excellent bar with delicious, inexpensive tapas and a well-regarded on-site Caravinagre cafe-restaurant, praised for its magnificent cuisine, reasonable prices and friendly staff. The dining options are complemented by comforting and clean dining areas, although there are minor drawbacks like menu repetition and service hours.
The rooms tend to receive mixed reviews. Many guests find them spacious, clean and modern with amenities like air conditioning and Smart TVs, particularly enjoying the junior suites and rooms with views. However, some reviews mention variability in room sizes, outdated decor, firm beds and insufficient soundproofing. The general cleanliness and functional design of the rooms, paired with the peaceful environment despite the central location, result in a largely positive sentiment.
Cleanliness is a hallmark of Maisonnave with guests consistently commending the spotless state of rooms and common areas, meticulous upkeep and the professionalism of the cleaning staff. This attention to detail creates a serene and comfortable environment.
The staff at Maisonnave are frequently highlighted for their friendly, professional and attentive service, contributing significantly to a home-like atmosphere. Guests appreciate the personalized and proactive approach of the staff, who assist with luggage, offer local insights and provide multilingual support, enhancing the overall guest experience.
The WiFi experience is varied with many guests finding it reliable and effective, while others report issues like slow speeds or poor signal strength, especially during peak times. This points to a need for consistent improvement in the hotel's internet services.
The gym facilities receive mixed feedback. Guests appreciate having access to a gym and sauna, but note that the equipment is outdated and the space is small. The restrictive schedule and need for updates are also mentioned, though the presence of these facilities is generally seen as a positive.
Parking at Maisonnave is viewed favorably due to convenient, secure and spacious options close to the hotel. Despite some complaints about cost and the tightness of spaces for larger vehicles, the overall sentiment towards the parking facilities is positive.
For electric vehicle owners, the hotel offers two EV charging posts in the garage, adding convenience for guests traveling with electric cars.
Families find Maisonnave welcoming with its comfortable, spacious rooms and pet-friendly policy. The staff’s friendliness and the hotel’s cleanliness contribute to a peaceful retreat for families, despite the lack of specific family facilities.
Maisonnave also benefits from its position in the lively part of Pamplona, making it perfect for enjoying the city's vibrant nightlife, though light sleepers might encounter some street noise.
The comfort of the beds varies among guests; many describe them as very comfortable with clean, cozy linens, while others find the mattresses too firm.
Overall, Maisonnave excels in providing a clean, comfortable and centrally located stay with exceptional service, excellent dining and family-friendly accommodations, despite areas for improvement in WiFi, gym facilities and bed comfort.
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The breakfast at Maisonnave is celebrated for its extensive and delicious buffet that includes fresh fruit, dairy products, cereals and freshly made items like juices, potato omelette and churros. The variety caters to different dietary needs and despite being considered pricey by some, the quality is regarded as justifying the cost. Dining at Maisonnave extends to an excellent bar with delicious, inexpensive tapas and a well-regarded on-site Caravinagre cafe-restaurant, praised for its magnificent cuisine, reasonable prices and friendly staff. The dining options are complemented by comforting and clean dining areas, although there are minor drawbacks like menu repetition and service hours.
The rooms tend to receive mixed reviews. Many guests find them spacious, clean and modern with amenities like air conditioning and Smart TVs, particularly enjoying the junior suites and rooms with views. However, some reviews mention variability in room sizes, outdated decor, firm beds and insufficient soundproofing. The general cleanliness and functional design of the rooms, paired with the peaceful environment despite the central location, result in a largely positive sentiment.
Cleanliness is a hallmark of Maisonnave with guests consistently commending the spotless state of rooms and common areas, meticulous upkeep and the professionalism of the cleaning staff. This attention to detail creates a serene and comfortable environment.
The staff at Maisonnave are frequently highlighted for their friendly, professional and attentive service, contributing significantly to a home-like atmosphere. Guests appreciate the personalized and proactive approach of the staff, who assist with luggage, offer local insights and provide multilingual support, enhancing the overall guest experience.
The WiFi experience is varied with many guests finding it reliable and effective, while others report issues like slow speeds or poor signal strength, especially during peak times. This points to a need for consistent improvement in the hotel's internet services.
The gym facilities receive mixed feedback. Guests appreciate having access to a gym and sauna, but note that the equipment is outdated and the space is small. The restrictive schedule and need for updates are also mentioned, though the presence of these facilities is generally seen as a positive.
Parking at Maisonnave is viewed favorably due to convenient, secure and spacious options close to the hotel. Despite some complaints about cost and the tightness of spaces for larger vehicles, the overall sentiment towards the parking facilities is positive.
For electric vehicle owners, the hotel offers two EV charging posts in the garage, adding convenience for guests traveling with electric cars.
Families find Maisonnave welcoming with its comfortable, spacious rooms and pet-friendly policy. The staff’s friendliness and the hotel’s cleanliness contribute to a peaceful retreat for families, despite the lack of specific family facilities.
Maisonnave also benefits from its position in the lively part of Pamplona, making it perfect for enjoying the city's vibrant nightlife, though light sleepers might encounter some street noise.
The comfort of the beds varies among guests; many describe them as very comfortable with clean, cozy linens, while others find the mattresses too firm.
Overall, Maisonnave excels in providing a clean, comfortable and centrally located stay with exceptional service, excellent dining and family-friendly accommodations, despite areas for improvement in WiFi, gym facilities and bed comfort.
Dog Friendly Hotel
Located in the heart of Pamplona, this hotel offers convenience for owners and dogs. It is close to parks where you can walk your dog. The hotel may offer designated pet-friendly rooms.
Hotel near Nightlife Spots
Located on Nueva, this hotel is centrally located in Pamplona and offers easy access to the city's nightlife. The surrounding streets are filled with bars and restaurants, making it a convenient choice for those seeking evening entertainment.
Business Hotel
Offering a business center and meeting/banquet facilities, including a conference area with fax, this hotel provides a dedicated meeting room capable of holding up to 100 people. Meeting room internet access is available.
Hotel with Parking
The hotel offers parking options. It is situated in a central location, making it convenient for exploring the city by foot or car.
EV charging stations
Accessible Hotel
Hotel Maisonnave offers five wheelchair-friendly rooms compliant with DIN 18024 and 18025 standards, ensuring easy access for wheelchairs. The entire unit is wheelchair accessible, with access by elevator, and dedicated rooms for guests with disabilities feature walk-in showers, showers for disabled guests, and toilets for disabled guests.
Hotel with EV Charging Stations
Hotel Maisonnave provides private paid parking that includes two spaces equipped with electric chargers. These charging stations are specifically identified as Tesla EV charging stations.
4-Star Hotel
Located in the heart of Pamplona, this hotel offers a combination of traditional elegance and contemporary comforts. Its central location provides easy access to the city's main attractions.
Hotel for Honeymoon
Family Friendly Hotel
Romantic Hotel
Hotel with Gym
About Maisonnave
License: UH000346
Guest Reviews
Location
Breakfast
Guests particularly highlight the quality and variety of the breakfast items, mentioning everything from coffee and pastries to churros with chocolate and eggs. The breakfast service is further noted for its excellent organization and friendly staff, contributing to a pleasant dining experience.
However, some reviews mention the breakfast being on the expensive side, but many guests feel that the quality and variety justify the cost. The cafeteria is also a recommended alternative for a more budget-friendly option that still offers a delightful breakfast experience.
Overall, the breakfast at Maisonnave is described as exceeding expectations with many guests deeming it a noteworthy highlight of their stay.
Dinner
The dinner options at Maisonnave receive high praise. Many guests describe the cuisine as magnificent with delicious and very good food at reasonable prices. The attached bar is noted for its convenience, making it easy to pop in for a drink, coffee or some tapas. The staff at the restaurant are often highlighted for their friendliness and helpfulness, contributing to an overall pleasant dining experience.
In addition to dinner, the breakfast service also earns commendations, featuring a buffet that, while it has room for improvement, provides a solid start to the day. The Caravinagre restaurant, in particular, stands out with its dinner offerings, which many guests found excellent and enjoyable. The cafe downstairs is another favored spot, popular for evening drinks and light meals.
The comfort and cleanliness of the dining areas, coupled with the superb attitude of the staff, make dining at Maisonnave a noteworthy experience. Despite minor issues such as menu repetition and service hours, the quality and taste of the food, combined with the convenient locations of cafes and restaurants nearby, contribute to a delightful culinary experience at the hotel.
Rooms
However, some guests mentioned that the room sizes can vary significantly with several reviews highlighting that certain rooms are quite small and a bit outdated. Instances of firm beds and high room temperatures also surfaced, pointing to a need for better climate control and comfort. Moreover, the soundproofing in several rooms was deemed insufficient, resulting in noise disturbances from other rooms or the street.
In terms of cleanliness, the rooms generally fare well, often described as very clean and tidy upon check-in. The functional and modern design of most rooms was appreciated, though there were mentions of some rooms being a bit old-fashioned and in need of renovation.
The hotel is conveniently located on a quiet street, contributing to a peaceful environment for most guests. Despite the occasional drawbacks like outdated furniture and noise issues, the overall sentiment towards the rooms in 'Maisonnave' remains largely positive with many guests finding their stay comfortable and satisfactory.
Beds
However, a number of guests did encounter less favorable experiences, pointing out that some of the beds and mattresses were too firm or hard, occasionally describing them as rock hard or uncomfortable. Notably, the mattresses in a few instances were described as stiff or having noticeable springs, which reduced the overall comfort for some visitors. Despite these mixed reviews on bed firmness, the overall sentiment tends to lean towards a positive sleeping experience with comfortable bedding and cozy setups being a common theme among satisfied guests.
Cleanliness
Staff
Wi-Fi
Gym
On the downside, many reviews point out that the gym is quite small, limiting usability and equipped with outdated and sometimes broken machinery. The gym's schedule has also been noted as restrictive by some guests. Additionally, the space appears to need updates and repairs, including the gym mattresses and other equipment. Despite this, the presence of the gym and sauna facilities is seen as an advantage, particularly for those planning to use them during their stay.
Parking
However, there are some downsides noted, including the cost of parking, which some guests found to be relatively high. A few reviews also mentioned that parking spaces could be tight and difficult to locate, especially for larger vehicles. Some guests experienced the inconvenience of a full parking lot, requiring them to find alternative parking nearby. Despite these issues, the overall sentiment toward the parking facilities at Maisonnave remains positive, thanks to its central location and ease of access.
EV charging stations
Family
The staff are frequently highlighted for their friendliness and helpfulness, enhancing the overall stay experience. The hotel is praised for its cleanliness and peaceful environment, making it a suitable option for families seeking a quiet retreat. The location is also considered ideal, providing convenience and access to local attractions.
Though the hotel doesn’t boast specific family facilities or play areas, it makes up for it with its cozy, pleasant atmosphere and excellent service. It’s deemed perfect for family trips, offering a harmonious blend of comfort and hospitality.
Nightlife
4 Star
However, some reviews question the hotel's four-star rating, noting issues such as limited toiletries, small room spaces and outdated facilities. There are comments that the hotel feels closer to a three-star establishment and that it does not fully meet four-star standards, particularly in terms of additional services like a restaurant and more comprehensive amenities.
Overall, while Maisonnave meets some of the expectations for a four-star hotel and is seen as good value for money, there are suggestions for updates and improvements to truly align with its four-star claim.
Business
The location is another key highlight—strategically situated in the very center of the city yet on a quiet street, it ensures both convenience and tranquility, crucial for a productive business trip. Additional benefits include efficient check-in procedures tailored for those on business schedules and occasional complimentary upgrades.
While facilities such as small lifts might be a drawback, the overall positive aspects of the hotel's services and infrastructure make it a highly recommended choice for business travel. However, more detailed English explanations about restaurant services and other amenities could further enhance the stay experience. Despite this, guests consistently report a pleasant overall experience, making Maisonnave an ideal hotel for business stays.
Accessible
Professional and helpful staff contribute to a seamless experience, providing accessible services in line with a 4-star hotel standard. There's also an accessible elevator that caters to those with mobility difficulties, further enhancing convenience. Guests appreciate the ease of accessing the hotel both by car with accessible parking available and generally commend the hotel's overall accessibility. While there were minor issues reported, such as difficulty accessing certain areas, the majority of feedback highlights Maisonnave as a reliable choice for travelers in need of enhanced accessibility.
Romantic
Dog Friendly
Accommodations are accessible and pet-friendly, ensuring a comfortable stay for guests traveling with dogs. Although dogs are not allowed in the hotel’s café/bar, they are welcome in a nearby bar, allowing for flexibility during outings. The seamless acceptance of dogs and the ease of bringing pets along make Maisonnave a true haven for pet owners.
No, Maisonnave doesn't have any pool.
No, a spa isn't available at Maisonnave.
Yes, Maisonnave welcomes dogs.
Yes, parking facilities are available at Maisonnave.
Yes, Maisonnave has a gym.
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