Hôtel Au Relais des Lilas
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Summary of reviewsHôtel Au Relais des Lilas garners positive reviews for its strategic location, making it an ideal choice for travelers visiting Parthenay or using the town as a base for regional day trips. Guests appreciate the hotel's easy accessibility, especially for those traveling by car or motorcycle, thanks to its proximity to main roads and ample parking facilities. The location's convenience extends to nearby shopping and dining options, despite some noting limited choices within walking distance.
The hotel is well-regarded for its satisfying breakfast offerings, characterized by a generous selection of sweet and savory options. The spacious breakfast room enhances the dining experience, and the quality and freshness of the food are frequently commented on positively. Guests find the breakfast to be good value for money, creating a reliable and pleasant way to start the day.
Dining at the hotel presents a mixed experience. While some guests voice concerns over the cost and quality of the dinner menu, others commend the tasty and professionally served meals. The presence of an excellent nearby restaurant offers an appealing alternative for those exploring dining options outside the hotel.
Guest accommodations are consistently praised for cleanliness and comfort. Rooms are spacious and well-maintained, although some reflect an outdated decor. The soundproofing and comfortable bedding contribute to restful nights, with many guests highlighting the quiet and peaceful environment the hotel provides. The hotel's emphasis on cleanliness extends to both rooms and common areas, receiving frequent commendations.
The staff at Hôtel Au Relais des Lilas are a standout feature, with guests often highlighting their friendliness, helpfulness, and professionalism. The team's willingness to address issues, even under challenging circumstances such as the COVID-19 pandemic, leaves a lasting positive impression.
While Wi-Fi connectivity is noted as an area needing improvement, the responsive management's efforts to address these concerns illustrate their commitment to enhancing guest experiences.
Overall, Hôtel Au Relais des Lilas offers a clean, comfortable, and conveniently located stay, complemented by outstanding staff service and good value for money, making it an appealing choice for travelers. However, the hotel might benefit from updates to align its facilities more closely with the advertised three-star rating.
Categories
The hotel is well-regarded for its satisfying breakfast offerings, characterized by a generous selection of sweet and savory options. The spacious breakfast room enhances the dining experience, and the quality and freshness of the food are frequently commented on positively. Guests find the breakfast to be good value for money, creating a reliable and pleasant way to start the day.
Dining at the hotel presents a mixed experience. While some guests voice concerns over the cost and quality of the dinner menu, others commend the tasty and professionally served meals. The presence of an excellent nearby restaurant offers an appealing alternative for those exploring dining options outside the hotel.
Guest accommodations are consistently praised for cleanliness and comfort. Rooms are spacious and well-maintained, although some reflect an outdated decor. The soundproofing and comfortable bedding contribute to restful nights, with many guests highlighting the quiet and peaceful environment the hotel provides. The hotel's emphasis on cleanliness extends to both rooms and common areas, receiving frequent commendations.
The staff at Hôtel Au Relais des Lilas are a standout feature, with guests often highlighting their friendliness, helpfulness, and professionalism. The team's willingness to address issues, even under challenging circumstances such as the COVID-19 pandemic, leaves a lasting positive impression.
While Wi-Fi connectivity is noted as an area needing improvement, the responsive management's efforts to address these concerns illustrate their commitment to enhancing guest experiences.
Overall, Hôtel Au Relais des Lilas offers a clean, comfortable, and conveniently located stay, complemented by outstanding staff service and good value for money, making it an appealing choice for travelers. However, the hotel might benefit from updates to align its facilities more closely with the advertised three-star rating.
Family Friendly Hotel
This hotel is known for offering amenities suitable for families. It is a good choice for those traveling with children.
Dog Friendly Hotel
This hotel welcomes both dogs and cats, with pets of any size allowed for a small additional fee per pet per night. This makes it a convenient option for travelers with pets.
Hotel with Parking
Guests at Hôtel Au Relais des Lilas benefit from free private parking on site. The hotel also offers coach parking, making it suitable for various types of travelers.
Cheap Hotel
Provides simple and affordable accommodation. Offers a comfortable stay in Parthenay.
Accessible Hotel
This hotel is designed to accommodate all guests, offering facilities adapted for people with reduced mobility. Specific features include an elevator, WC with support bars, raised WC, and wheelchair access. Additionally, the hotel provides easy access and free private parking with spaces adapted for people with reduced mobility.
3-Star Hotel
This hotel offers a welcoming experience with friendly staff and a restaurant serving regional cuisine. It features practical amenities such as free WiFi and family accommodations, suitable for a cozy stay.
Guest Reviews
Hôtel Au Relais des Lilas receives praise for its strategic and convenient location, making it an attractive choice for guests visiting Parthenay or using the town as a hub for day trips in the region. Its proximity to main roads ensures easy accessibility, making it simple to find and a practical option for those traveling by car, including motorbikes. Guests appreciate the nearby parking facilities and the short distance to shops and restaurants, which adds to the hotel's appeal for short stays. Despite being situated on a busy ring road, the hotel remains a calm and comfortable retreat, with rooms that offer a quiet atmosphere. While some reviews note the lack of nearby dining options within walking distance, the location's overall direct accessibility to nearby amenities compensates for this. For guests visiting Parthenay for family events or work, the hotel's location provides a good balance of convenience and comfort, despite some observations about the need for updates and improvements in amenities.
At Hôtel Au Relais des Lilas, guests generally find the breakfast to be satisfying, with many praising its good selection and variety. The breakfast is described as being generous and hearty, offering both sweet and savory options. The spacious breakfast room adds to the overall pleasant experience, ensuring that diners can enjoy their meals in comfort. Guests appreciate the quality and freshness of the bread and other offerings, contributing to a well-regarded dining start to the day. Many consider it good value for money, considering the hearty portions provided. While some reviews mention simplicity, the breakfast consistently receives positive comments for its taste and adequacy. The hotel's emphasis on providing a varied and complete breakfast is evident across the board, making for a good, reliable morning meal in a calm and welcoming environment.
Hôtel Au Relais des Lilas presents a mixed dining experience for its guests. While some visitors express concerns about the cost of the dinner menu feeling akin to canteen offerings, others highlight the quality and enjoyment of the meals served. Guests appreciate the possibility of on-site dining, although there are occasional discrepancies regarding restaurant availability. Despite these hurdles, numerous reviews commend the hotel for delivering professionally served, tasty, and very good evening meals. Additionally, the breakfast receives positive mentions, noted for being generous and varied. An excellent nearby restaurant is also highlighted, providing an alternative dining option for guests seeking something different. Overall, while some aspects may need addressing, the dining experience at Hôtel Au Relais des Lilas is generally well-received for its good quality offerings.
Hôtel Au Relais des Lilas offers a range of rooms that consistently prioritize cleanliness and comfort. Several guests have praised the spaciousness of the rooms, highlighting features such as large bay windows and ample storage space. The bedding is generally considered comfortable, contributing to restful nights. Although some rooms reflect an outdated decor, detracting slightly from the overall experience, they remain well-maintained and functional. The bathrooms, while dated, are kept clean and serve their purpose effectively. The hotel provides a quiet and peaceful environment, combined with friendly and helpful staff, ensuring a pleasant stay. Guests can also enjoy a hearty breakfast and appreciate practical amenities like well-equipped kitchens and easy access. Despite a few areas where the hotel could benefit from a refresh, visitors have found the environment to be welcoming, making it a suitable choice for travelers seeking comfort and cleanliness.
The bedding at Hôtel Au Relais des Lilas receives generally positive feedback from guests, who frequently highlight the comfort and quality. Many reviews commend the beds as comfortable, with the phrase "very good bedding" appearing multiple times. Guests appreciate the large, comfortable beds, complemented by inviting quilts and comfortable pillows. The rooms are described as sufficiently soundproof, contributing to a restful sleep environment, ideal for a prolonged stay or business-related visit.
While the majority of guests find the bedding comfortable, there are a few mentions of less favorable experiences, such as oversized pillows and some reports of mattresses not meeting comfort expectations for everyone. The hotel's cleanliness standards during longer stays did not fully satisfy all visitors, with some noting a lack of cleaning over consecutive days.
Overall, the bedding at Hôtel Au Relais des Lilas is praised for its comfort and quality, serving as a reliable choice for travelers seeking restful accommodations in a well-located setting.
Hôtel Au Relais des Lilas receives overall positive feedback concerning its cleanliness, leaving guests generally impressed with the pristine condition of the hotel. The establishment is consistently described as very clean, with cleanliness frequently highlighted as a strong point. Guests commend the impeccable cleanliness of both the rooms and common areas, often noting the cleanliness of the linens and the comfortable, well-equipped accommodations. The bathrooms and rooms are described as clean and comfortable by many visitors, adding to the overall positive experience. Despite some sporadic mentions of areas requiring improvement, such as an unemptied trash or dusty surfaces, the hotel maintains a reputation for remarkable cleanliness. Additionally, the kindness and professionalism of the staff complement the cleanliness, contributing to a welcoming atmosphere. It remains a reliable choice for those valuing comfort, cleanliness, and good value for money.
Visitors to Hôtel Au Relais des Lilas often highlight the outstanding hospitality provided by the hotel staff. Guests describe the team as friendly, helpful, and consistently welcoming throughout their stay. The reception operates around the clock, adding an element of convenience for travelers arriving at various times. Visitors appreciate the staff's attentiveness and describe interactions with them as warm and pleasant. Even when small mishaps occur, such as leaving personal belongings behind, the staff has been prompt and efficient in resolving issues—a testament to their commitment to excellent service. Despite occasional language barriers, the effort and receptiveness of the team leave a positive impression, with many guests noting the manager's remarkable presence. Moreover, the staff's hard work during challenging times, such as the COVID-19 pandemic, has not gone unnoticed, earning them further commendation. Overall, the kindness, availability, and courteousness of the team contribute significantly to the hotel's appeal, offering a commendable experience that guests seem to genuinely appreciate.
The Wi-Fi at Hôtel Au Relais des Lilas appears to be an area with room for improvement. Guests have frequently mentioned experiencing connectivity issues, ranging from weak signals to no connection at all. However, it's notable that the hotel management is actively responsive, as evidenced by their provision of internet boxes to help guests remain connected and work efficiently. While the overall experience with Wi-Fi might not meet every guest's expectations, the staff's willingness to address these concerns suggests a commitment to enhancing the situation.
The Hôtel Au Relais des Lilas offers a convenient parking experience for guests, ensuring a comfortable stay with easy access upon arrival. Visitors can enjoy ample free parking, with plenty of spaces available, making it hassle-free to find a spot for their vehicle, whether it's a car or motorcycle. For those arriving late, the process is streamlined with a code, providing peace of mind and security.
Many guests appreciate the covered parking options, especially favorable for motorcycles, adding to the sense of safety for their vehicles. While some reviews mention the parking lot could use better maintenance, the overall sentiment is positive regarding the availability and convenience of parking.
The hotel itself is praised for being clean and quiet, and combined with its good value for money, it creates a welcoming atmosphere. The friendly and helpful staff further enhance the experience, making it a reliable choice for travelers seeking a stress-free parking situation.
Hôtel Au Relais des Lilas presents itself to potential guests with a discrepancy in its star rating. While advertised as a three-star hotel on booking platforms, guests are noting that the reality is quite different, as the signage at the establishment indicates a two-star rating. Visitors frequently mention this mismatch, suggesting that the prestige associated with three stars is not justified by their experiences. Many describe the facilities as outdated for what one would expect from a hotel boasting three stars, with some feedback indicating issues with cleanliness, likening the accommodation more to a one or two-star level. Overall, while the hotel may have once held a three-star status, current guest experiences suggest that it aligns more closely with a two-star standard.
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Location
Breakfast
Dinner
Rooms
Beds
While the majority of guests find the bedding comfortable, there are a few mentions of less favorable experiences, such as oversized pillows and some reports of mattresses not meeting comfort expectations for everyone. The hotel's cleanliness standards during longer stays did not fully satisfy all visitors, with some noting a lack of cleaning over consecutive days.
Overall, the bedding at Hôtel Au Relais des Lilas is praised for its comfort and quality, serving as a reliable choice for travelers seeking restful accommodations in a well-located setting.
Cleanliness
Staff
Wi-Fi
Parking
Many guests appreciate the covered parking options, especially favorable for motorcycles, adding to the sense of safety for their vehicles. While some reviews mention the parking lot could use better maintenance, the overall sentiment is positive regarding the availability and convenience of parking.
The hotel itself is praised for being clean and quiet, and combined with its good value for money, it creates a welcoming atmosphere. The friendly and helpful staff further enhance the experience, making it a reliable choice for travelers seeking a stress-free parking situation.
3 Star
No, Hôtel Au Relais des Lilas doesn't have any pool.
No, a spa isn't available at Hôtel Au Relais des Lilas.
Yes, Hôtel Au Relais des Lilas welcomes dogs.
Yes, parking facilities are available at Hôtel Au Relais des Lilas.
No, Hôtel Au Relais des Lilas doesn't have a gym.
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