Holiday Inn Express & Suites Pasadena - Los Angeles by IHG

Pasadena 34.14609000, -118.07811000 , 3500 East Colorado Boulevard (Show on Map)
8.1
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsThe Holiday Inn Express & Suites Pasadena - Los Angeles by IHG, is situated in a serene area of Pasadena, offering an ideal base for exploring both Los Angeles and surrounding attractions. Guests appreciate the hotel's strategic location, providing easy access to major sites like the Rose Bowl and Griffith Park, as well as its proximity to historical Route 66. The convenient and comfortable setting, coupled with a secure environment, makes it attractive for city explorers and those traveling between the coast and Las Vegas.

Breakfast at the hotel receives high praise for its variety and abundance, often described as one of the best complimentary breakfasts guests have encountered. Despite occasional issues with crowding and limited seating, the overall quality and selection contribute positively to guests' experiences.

Rooms are well-maintained and clean, earning positive feedback for their modern equipment and comfortable beds. While some guests find the rooms spacious, others feel they can be a bit cramped, especially for families. However, the cleanliness and comfort of the rooms generally lead to a satisfactory stay.

Cleanliness throughout the hotel is a standout feature with guests noting the spotless condition of both rooms and common areas. The peaceful environment, coupled with friendly and pleasant staff, enhances the overall experience. Efficient check-in and check-out processes, along with a safe, locked location, add to the comfort of the stay.

The hotel staff consistently make a positive impression, described as friendly, welcoming and efficient. Exceptional service from individuals, such as front desk and housekeeping staff, is frequently highlighted, contributing significantly to the hotel's positive atmosphere.

Parking at the hotel offers a mixed experience. While many guests appreciate the ample and complimentary parking spaces, some feel that the spaces are tight and the parking lot can be disorganized. The $10 per night parking fee is often deemed excessive and transporting luggage from the parking area to the hotel can be challenging for some.

The hotel's beds receive generally positive feedback for their comfort, described by many as very comfortable and conducive to a restful night’s sleep. However, there are a few exceptions with some guests finding the beds too hard or small.

In summary, the Holiday Inn Express & Suites Pasadena - Los Angeles provides a convenient and comfortable stay with exceptional cleanliness, friendly staff and a highly praised breakfast, making it an excellent choice for travelers exploring the LA area.
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Room Types
Standard Room Bed type preference cannot be guaranteed as it will be allocated upon arrival based on availability.

Standard Double Room with Two Double Beds This air-conditioned room includes a cable TV, a work desk and ironing facilities.

King Suite - Non-Smoking Suite includes a microwave and a refrigerator.

King Suite with Jetted Tub This air-conditioned suite includes a cable TV, a work desk, a microwave, a minibar and a refrigerator.

King Room - Mobility Access Tub - Non-Smoking The spacious double room offers air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath or a shower and a hairdryer. The unit has 1 bed.

Double Room - Mobility Access with Roll-in Shower The spacious double room features air conditioning, a tea and coffee maker, as well as a private bathroom boasting a bath and a shower. The double room offers a wardrobe, a carpeted floor, heating and a flat-screen TV with cable channels. The unit has 1 bed.

Standard King Room The spacious double room offers air conditioning, a tea and coffee maker, heating, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Standard Queen Room with Two Queen Beds The spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 2 beds.

Standard King Room with Roll-in Shower - Mobility Accessible The spacious double room offers air conditioning, a tea and coffee maker, heating and a flat-screen TV with cable channels. The unit offers 1 bed.

Guest Reviews
8.1
Very Good
Location
Nestled in a quiet area of Pasadena, the Holiday Inn Express & Suites Pasadena - Los Angeles offers a prime location for guests looking to explore both Los Angeles and its surrounding attractions. The hotel is conveniently situated close to the highway, providing easy access to major sites such as the Rose Bowl, Glendale Galleria, Griffith Park and the Observatory. Visitors find it especially beneficial for its proximity to historical Route 66. Several guests highlighted the strategic position of the hotel, noting it as a great value for its location.

Security is upheld with a key-operated elevator, ensuring only guests have access. The location is praised for being both convenient and comfortable with easy access for those traveling between the coast and Las Vegas. It’s also a mere 20-minute drive from downtown Los Angeles, making it a practical choice for city explorers. Guests enjoyed the pleasant overlook from the roof with its great views, adding an extra layer of appeal to this well-placed hotel. The combination of location and amenities makes the Holiday Inn Express & Suites Pasadena an excellent choice for travelers with varied plans in the LA area.

Breakfast
The breakfast at Holiday Inn Express & Suites Pasadena - Los Angeles by IHG generally receives high praise from guests with many describing it as very good, excellent and even incredible. The variety and abundance of options are frequently mentioned, making it one of the best complimentary breakfasts encountered by some travelers, especially within the free-breakfast buffet category. Several guests highlighted the plentiful and varied nature of the breakfast spread with others noting its freshness and high quality.

However, some reviews pointed out that the breakfast area can get crowded, leading to occasional shortages of items and limited seating. A few guests also mentioned that the breakfast offerings could feel basic or not start early enough for their schedule. Despite these minor drawbacks, most guests were impressed with the selection and taste, enjoying the delicious breakfast that contributed positively to their stay.

Rooms
The Holiday Inn Express & Suites Pasadena - Los Angeles by IHG, generally receives positive feedback regarding its rooms. Many guests appreciate the cleanliness and modern equipment of the rooms, noting that they are very clean and the facilities are good. Beds are comfortable, contributing to a pleasant stay, while some rooms offer enough space to accommodate multiple people comfortably.

However, there are mixed comments about room sizes. Some guests find the rooms spacious and large with good accommodation for three people, while others feel the rooms are small, especially for families. Issues with room-specific features, such as large furniture making the room feel cramped or high bathroom mirrors, have also been mentioned. Despite these minor drawbacks, the rooms are noted to be well-maintained and clean, contributing to an overall satisfactory experience for guests.

Beds
The beds at Holiday Inn Express & Suites Pasadena - Los Angeles by IHG, have generally received positive feedback from guests, highlighting their comfortable nature. Descriptors like extremely comfortable, very comfortable large bed and firm and very comfortable paint a picture of restful nights for many visitors. Several reviews simply state comfortable beds or good beds, reinforcing the positive sentiment. However, it is worth noting that some guests found the beds too hard or even tiny, indicating a variance in comfort levels depending on personal preference. Overall, the consensus leans towards a favorable sleeping experience, though there are a few exceptions.

Cleanliness
The cleanliness of Holiday Inn Express & Suites Pasadena - Los Angeles by IHG, receives consistent praise from guests. Visitors appreciate the clean, comfortable rooms and the overall spotless state of the hotel. The environment is described as peaceful and quiet, contributing to a pleasant stay experience. Guests frequently highlight the cleanliness of the hotel, including the rooms and common areas, making it a standout feature. The staff's friendliness and pleasant demeanor further enhance the positive atmosphere of the hotel. The safe, locked location adds an extra layer of comfort for guests. Additionally, the hotel offers convenient and efficient check-in and check-out processes. The breakfast served is also noted as being incredible, adding to the overall high level of satisfaction with the cleanliness and service provided.

Staff
At the Holiday Inn Express & Suites Pasadena - Los Angeles, the hotel staff consistently make a strong impression on guests. The general sentiment is highly positive with numerous mentions of friendly and helpful interactions. Guests often describe the employees as very nice, welcoming and efficient with particular praise for the front desk and housekeeping staff. Several reviews highlight individual staff members, like Michelle the host, for their exceptional service. Despite an occasional comment about some staff being grumpy or unhelpful, the overwhelming majority of feedback emphasizes the warm and professional demeanor of the team. The dedication to providing great service and attention is evident, contributing significantly to the overall positive experience at the hotel.

Parking
Holiday Inn Express & Suites Pasadena - Los Angeles provides a mixed experience when it comes to parking. On the positive side, many reviewers appreciate the ample availability of parking spaces, noting that the location offers a lot of parking. Furthermore, complimentary parking is seen as a significant advantage by guests.

However, some negative aspects are frequently mentioned. Several reviews highlight that parking spaces are quite tight and the overall situation in the parking lot can be disorganized, making it somewhat inconvenient. An additional concern pointed out is related to the costs; guests frequently express dissatisfaction with the $10 per night parking fee, deeming it excessive, especially when considering the parking lot's lack of security. Another issue noted is the inconvenience of transporting luggage from the car park to the hotel, which can be challenging for some guests.

Despite these criticisms, the presence of spacious and free parking is a notable benefit, even though some feel the extra charges are unwarranted.


Yes, Holiday Inn Express & Suites Pasadena - Los Angeles by IHG has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Holiday Inn Express & Suites Pasadena - Los Angeles by IHG.

No, Holiday Inn Express & Suites Pasadena - Los Angeles by IHG doesn't allow dogs.

Yes, parking facilities are available at Holiday Inn Express & Suites Pasadena - Los Angeles by IHG.

Yes, Holiday Inn Express & Suites Pasadena - Los Angeles by IHG has a gym.

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