Marco Polo Ortigas Manila is a luxurious 5-star hotel that offers exceptional service and amenities. The hotel's prime location in the Ortigas area is a major selling point with guests praising its proximity to restaurants and malls. The breakfast and dinner selections are varied and delicious, although some guests noted limited options and high prices. The rooms are spacious, clean and comfortable with amazing views of the city or mountains. The hotel is also known for its impeccable cleanliness and friendly staff. While some guests had mixed experiences with the wifi and pool, the hotel is generally family-friendly and offers a great nightlife experience. For business travelers, the hotel is convenient and offers modern facilities. Overall, Marco Polo Ortigas Manila is an exceptional choice for luxury travelers looking for a comfortable and memorable stay in Manila.
Joy Nostalg Hotel and Suites Manila is highly regarded for its prime location in the heart of Ortigas, offering guests unmatched convenience and tranquility amidst the bustling cityscape. Guests appreciate the easy accessibility to major shopping centers like Robinson's Galleria, making it an ideal choice for shoppers and tourists. The strategic location, coupled with a peaceful atmosphere, provides a quiet retreat in the vibrant city center.
The breakfast service at the hotel receives commendable feedback, with guests enjoying good quality and a variety of choices. The cozy ambiance of the cafe enhances the dining experience, despite some comments regarding the desire for a wider selection. Overall, the morning offerings stand out for their quality and satisfying options.
The hotel rooms are frequently praised for their exceptional size, cleanliness, and comfort. Guests appreciate the well-designed spaces that include complete amenities such as a kitchen and laundry-dryer, catering to longer stays. Luxurious touches like a bathroom TV and sauna add to the guest experience, and the friendly, attentive staff contribute to a welcoming environment.
Cleanliness is a notable strength, with rooms being consistently spotless and well-maintained. The suite rooms and pool area are recognized for their inviting and clean atmosphere. The staff plays a crucial role in enhancing the guest experience with their warm, accommodating service and professional demeanor, ensuring a pleasant and memorable stay.
Despite these positive aspects, parking at the hotel can be challenging due to limited availability, especially during weekdays. This area could benefit from improvement, as it sometimes causes inconvenience for guests.
Overall, Joy Nostalg Hotel and Suites Manila excels in providing an elegant, comfortable, and well-located home-away-from-home experience, making it a top choice for travelers.
Grand Hyatt Manila consistently receives high praise from its guests across various aspects of their stay. Located in the heart of Bonifacio Global City (BGC), the hotel offers a prime and convenient location with easy access to key attractions, shops, restaurants and amenities. The beautiful architecture and spectacular views from its upper floors add to the visually pleasing experience. The superb and clean facilities, along with spacious and comfortable rooms, make it an ideal choice for both leisure and business travelers.
The breakfast experience is highly rated for its extensive variety and quality of options, catering to different tastes with freshly prepared dishes and exceptional service from friendly staff. A few guests note areas for improvement such as limited choices later in the morning and some inefficiencies, but overall, the breakfast buffet is considered amazing and worth the price.
Guests rave about the modern, clean and spacious rooms featuring stunning city views, particularly at night. Thoughtful amenities like two washbasins, in-room dining options, an Ily Coffee Machine and generous water bottles enhance comfort. The king-sized beds and high housekeeping standards are frequently mentioned, contributing to the luxurious feel. The hotel’s kid-friendly pool area and well-managed facilities further elevate the stay.
Cleanliness and guest care are standout features at Grand Hyatt Manila. The staff receives high praise for their attentive and personalized service, maintaining a welcoming atmosphere throughout the hotel. The rooms and facilities are well-maintained with a systematic approach to hygiene and safety, ensuring a spotless environment for guests.
The staff's attention to detail and warmth leave a lasting impression. From the front desk to concierge and housekeeping teams, the staff is consistently described as courteous, professional and helpful. Standout service from individuals like Debbie from the concierge contributes significantly to the positive atmosphere, showcasing the warm Filipino hospitality that defines many guests’ experiences.
The pool area is another highlight, noted for its exceptional quality and relaxing environment. The rooftop setting adds a unique charm and the kid-friendly amenities make it enjoyable for all ages. The exemplary staff, including names like Mrs. Bev, Mr. Orlando and Mr. Francis, offer outstanding hospitality around the pool area. 'The Peak' is highly recommended for its elevated experience, though reservations are advised due to its popularity.
Overall, Grand Hyatt Manila stands out for its superb location, exceptional amenities and quality service, ensuring a top-class stay for its visitors.
Shangri-La The Fort, Manila is a luxurious 5-star hotel located in the heart of Manila's best area, offering guests a prime location with plenty of food choices, shopping stores and malls nearby. Guests have raved about the fantastic buffet breakfast, spacious and clean rooms with modern amenities and exceptional customer service provided by the well-trained staff. The hotel's gym and pool facilities have also received positive feedback with the Kerry Sports gym being described as 'huge' and 'great' and the kiddie pool being a hit with both kids and adults alike. Families seeking a memorable staycation will find the hotel perfect with facilities for the whole family, including a play area for kids. The hotel's comfortable and very, very comfy beds have also been highly praised by guests. Despite a handful of negative reviews, the hotel's facilities, design and helpfulness of the staff make for a truly pleasant overall experience, making it one of the best hotels in Manila.
Oakwood Makati Avenue shines as a premier hotel in the bustling heart of Makati, offering guests a perfect base to explore the vibrant city. The hotel is positioned in a highly convenient location, providing easy access to nearby attractions, eateries, bars, and malls, making it ideal for travelers. Guests benefit from clean, spacious rooms that serve as a comfortable retreat after a day of activities. The rooms are elegantly designed, featuring modern amenities like smart TVs, kitchenettes, and washing machines, providing a genuine home-away-from-home experience. The stunning views from the balcony rooms and rooftop bar enrich the guest experience, set against the lively backdrop of Makati.
The breakfast buffet receives high praise for its quality and variety, seamlessly blending Western and local cuisines, though there is room for improvement in catering to diverse dietary preferences. Friendly and helpful staff further enhance the dining experience, reflecting their overall dedication to providing exceptional service throughout the hotel.
Guests consistently commend the cleanliness and hygiene maintained at Oakwood Makati Avenue, which, combined with modern fittings, contributes to a classy ambiance. The hotel's meticulous upkeep extends beyond the rooms, encompassing the entire property. This commitment is complemented by impressive facilities, including a rooftop pool with a mesmerizing acrylic bottom, providing a relaxing escape enriched by amenities like a Japanese onsen, sauna, and Turkish steam bath.
The service at Oakwood Makati Avenue is exemplary, with staff noted for their friendly, attentive, and accommodating nature, substantially contributing to a positive guest experience. Despite minor inconveniences, the staff's warmth and dedication mark the hotel as a favored choice for travelers seeking comfort and hospitality.
Overall, Oakwood Makati Avenue excels in offering a distinguished stay characterized by modern comforts, exceptional service, and a strategic location, making it a top choice for travelers visiting Manila.
I'M Hotel in Makati is a highly regarded five-star hotel with exceptional service and luxurious rooms. The hotel's location is excellent, providing easy access to restaurants, shopping malls and bars. The rooftop bar is a popular feature, offering stunning views of the city. The hotel's cleanliness is impressive with housekeeping offering a reliable service. The staff is friendly, professional and always willing to go above and beyond to ensure a wonderful stay. The spa is a must-try for a luxurious spacation with world-class facilities including a beautiful onsen and fancy pool. The beds are exceptionally comfortable, providing guests with a peaceful night's sleep. While the breakfast received mixed reviews, those who enjoyed it rated it positively. Overall, I'M Hotel is a top choice for those seeking a comfortable and luxurious stay in the heart of Manila.
The Peninsula Manila is a luxurious 5-star hotel located in the heart of Makati, offering easy access to shopping centers, restaurants and entertainment hotspots. Guests appreciate the hotel's convenient location, friendly and welcoming staff and old world charm. The hotel offers a wide range of delicious and healthy breakfast options with impeccable service, although some guests have mentioned the lack of Filipino options and slow service. The dining experience at the hotel is mixed with some guests recommending dinner at Blackbird for better food options. The rooms are comfortable and spacious, although some guests have commented on some rooms being outdated and small and few isolated incidents of uncleanliness. The staff is exceptional, knowledgeable, accommodating and professional, ensuring guests have an enjoyable stay. The hotel features a fantastic swimming pool and comfortable beds that provide a firm and softer mattress. Overall, The Peninsula Manila is a luxurious and elegant hotel offering lavished comfort, personal attention and excellent service to its guests.
Makati Shangri-La Hotel and Resort Incorporated stands out as a prime destination for both leisure and business travelers, offering a luxurious experience in the heart of one of Manila's most vibrant districts. Its enviable location provides easy access to the city's upscale shopping malls, dining options, and cultural landmarks, making it a convenient choice for those wanting to explore the bustling Makati area. Guests consistently praise the hotel's proximity to the airport, enhancing travel convenience.
The hotel receives high marks for its hospitality, with staff renowned for their friendliness, professionalism, and care, contributing significantly to a welcoming and relaxing atmosphere. The rooms are often highlighted for their spaciousness, cleanliness, and stunning city views, despite some comments about dated decor. The comfortable beds, with high-quality linens and pillows, further elevate the sleep experience, ensuring restful nights for visitors.
Dining at Makati Shangri-La Hotel and Resort Incorporated is a celebrated aspect of the stay, with both breakfast and dinner offerings winning praise for their expansive and varied selections. Guests note the exceptional quality of food and the enjoyable ambiance, particularly at the Circles restaurant. Although some find pricing on the higher side, the attentive service and delightful cuisine contribute to memorable dining experiences.
The hotel's amenities distinguish it as a top-tier choice for travelers. The fitness center, spa, and pool receive frequent accolades for their facilities, cleanliness, and 24-hour access. The gym, with its comprehensive offerings and professional staff, is repeatedly cited as one of the best hotel gyms, while the spa provides a rejuvenating haven with highly praised massage services.
Makati Shangri-La Hotel and Resort Incorporated's commitment to cleanliness and maintenance is evident, with guests consistently noting the spotlessness of rooms and public areas, aided by diligent housekeeping. The hotel's internet service also receives positive feedback for its speed and reliability, crucial for business travelers who appreciate the easy connectivity.
Overall, Makati Shangri-La Hotel and Resort Incorporated delivers a five-star experience that leaves a lasting impression, with exceptional service and premium facilities ensuring high satisfaction among guests. Whether for leisure or business, this hotel remains a favored choice for those seeking luxury in Manila's lively cityscape.
Dusit Thani Manila receives high praise for its exceptional location in the heart of Makati, Manila’s bustling commercial and business hub. Guests appreciate the close proximity to major shopping malls, restaurants, bars and important amenities. The hotel's advantageous position near the airport also makes it a preferred choice for travelers seeking convenient transportation links, enhancing its appeal for both business and leisure stays.
Breakfast at Dusit Thani Manila is highly regarded by many guests with the buffet offering a wide variety of Asian and European options, which is a key reason for repeat stays. The staff at breakfast service are noted for their friendliness and attentiveness, particularly at The Pantry restaurant, which receives accolades for its diverse, high-quality offerings. Some guests, however, have noted occasional lapses in quality and logistical issues.
Dining experiences at the hotel's restaurants are generally positive with the Thai and Japanese restaurants, Benjarong and Umu, particularly standing out for their authenticity and quality. The Pantry also consistently satisfies guests with its excellent buffet selections. While room service is extensive and generally praised, there have been a few instances of variability in food quality and service speed.
The rooms at Dusit Thani Manila are appreciated for their cleanliness, comfort and spaciousness. Guests also value the amenities and room upgrades provided. However, many rooms are reported to be outdated with signs of wear and tear, indicating a need for renovations. Issues such as old furniture, stained carpets and non-functional appliances are noted by some guests, along with occasional noise disturbances and unpleasant odors.
Cleanliness consistently receives mixed reviews. While many guests find the rooms and public areas well-maintained, others point out the need for modernization and more thorough cleaning in some parts. Reports of specific issues like stained carpets, dirty windows and mold in bathrooms suggest a necessity for improved maintenance practices.
The staff at Dusit Thani Manila are frequently lauded for their friendliness, politeness and exceptional service. Guests emphasize the warm welcome and efficient assistance provided by the front desk, bell boys and concierge staff. Despite occasional lapses in room service and check-in procedures, the overall sentiment remains highly positive with the staff often cited as a highlight of the stay.
Guests have mixed experiences with the free WiFi service. While some appreciate its availability and good performance in certain areas, others report issues with reliability, speed and connectivity, particularly in the rooms. The internet service's limitation to four devices per room is noted as a drawback for some travelers.
The spa and fitness facilities at Dusit Thani Manila are highly praised. Guests appreciate the relaxing atmosphere, excellent staff and superb treatments offered at the spa. The gym receives positive remarks for its spaciousness and comprehensive range of equipment, although some guests note that the equipment could use updating. The outdoor pool is clean and well-maintained but is often described as too small for the hotel's capacity with some guests finding the water cold.
Overall, despite some areas needing improvement, Dusit Thani Manila offers a commendable stay with its prime location, excellent service, diverse dining options and well-maintained amenities, making it a favored choice for many travelers.
A five-star luxury hotel famous for its prestigious address in Manila's central business district.
Summary of reviews
Fairmont Makati is a luxurious 5-star hotel located in the heart of Manila's business district, surrounded by shopping amenities and dining options. The hotel offers exceptional services and facilities with friendly and attentive staff who make guests feel like family. The buffet-style breakfast impresses with its wide range of options, including Filipino dishes and the gym is well-equipped and always well-maintained. The hotel boasts a beautiful pool that guests love and the beds are incredibly comfortable. While some guests find the rooms to be a little outdated and in need of refurbishment, most guests seem satisfied with their rooms and appreciate the complimentary upgrades. The hotel's location and cleanliness stand out among the various positive reviews. Overall, Fairmont Makati is an exceptional 5-star hotel that provides a memorable and luxurious experience to its guests. Highly recommended!
New World Makati Hotel in Manila is highly lauded for its prime location, providing easy access to the city's top shopping centers, restaurants and entertainment hubs. Situated directly across from Greenbelt 3 and within walking distance of several major malls, its central position makes it ideal for both business and leisure travelers. The proximity to the international airport adds to the convenience, while the surrounding area is noted for its safety and cleanliness.
Guests frequently praise the breakfast buffet, highlighting its wide variety of delicious local and international dishes. Freshly squeezed juices and high-quality items often make breakfast a standout part of the stay. Although some areas could improve, such as crowding and replenishing delays, the overall feedback is that the breakfast is a worthwhile addition.
The hotel's dining options are generally well-received with high marks for the Chinese restaurant and evening bar experiences. Live music in the evenings enhances the atmosphere. However, some guests feel that the buffet dinners are pricey and inconsistent in quality. Despite mixed reviews, the dining experience still holds numerous positive aspects.
Rooms at New World Makati Hotel are described as spacious, clean and comfortable with good soundproofing and excellent city views. Although some guests note that the rooms show signs of aging and could benefit from updates and better maintenance, the cleanliness and organization are consistently praised. Minor issues like outdated furnishings and maintenance lapses do surface occasionally.
Cleanliness is a recurring highlight with many guests appreciating the spotless environment, both in rooms and common areas such as the pool and dining spaces. Occasional maintenance issues are noted, but the overwhelming sentiment is one of satisfaction with the hotel's hygienic standards.
The hotel's staff receives exceptional acclaim, often described as friendly, polite and highly accommodating. Standout service from individuals in various roles significantly enhances the guest experience, contributing to a welcoming and hospitable atmosphere despite rare instances of slow service.
The free WiFi service is generally good with many guests satisfied with the speed and reliability. Some report mixed experiences, indicating occasional instability, especially during the evening hours.
The spa services are highly rated for their exceptional body scrubs and massages, receiving positive feedback for quality and professionalism. Though there is a minor suggestion for improvement, guests typically find the spa experience excellent.
The gym is well-equipped and generally appreciated despite some guests mentioning its limited size and hours. The pool is frequently praised for its cleanliness, size and ample facilities including a designated lap lane and children’s pool. The pool area provides a relaxing atmosphere, which is especially popular with families.
Convenient valet parking and the availability of free parking add to guests' convenience, though there are minor concerns about access between the parking area and the hotel lobby.
Family-friendly amenities such as a children’s pool and additional bedding, along with a safe walking environment and helpful staff, make the hotel a great choice for families. Guests appreciate the comfort and hospitality extended to young travelers.
The hotel's nightlife offerings with live music and a lively bar scene, provide enjoyable evening entertainment. Despite a noted decline in nearby Greenbelt's entertainment, the hotel's own vibrant ambiance and events offer plenty of opportunities for fun nights.
In summary, New World Makati Hotel in Manila provides a well-rounded, comfortable stay with excellent location advantages, impressive dining and breakfast options and commendable service. The hotel caters effectively to families, business travelers and leisure guests, ensuring an enjoyable experience through its various amenities and attentive staff.
Makati Diamond Residences offers an exemplary stay, standing out for its prime location, luxurious accommodations and exceptional guest services. Situated in the heart of Makati's bustling business district, the hotel is a top choice for both business and leisure travelers, providing easy access to Greenbelt Mall and other key shopping centers, dining venues and tourist attractions. Guests consistently praise the convenience and safety of the location, enhancing their overall experience.
The hotel's breakfast receives significant accolades for its diverse, high-quality offerings. Guests appreciate the extensive selection that caters to both continental and Filipino tastes with traditional dishes earning special praise despite occasional remarks on limited variety for European and Muslim visitors. Dinner options, particularly room service pizza and offerings at Alfred's, are also favorably reviewed, adding flexibility and enjoyment to the dining experience.
Rooms at Makati Diamond Residences are spacious, clean and well-appointed, featuring amenities like kitchenettes, washing machines and comfortable beds. Immaculate housekeeping and thoughtful service further enhance the stay with minor issues being rare exceptions. The hotel's commitment to cleanliness is evident across all areas, from public facilities to individual rooms.
Staff at the hotel are consistently cited for their friendliness, professionalism and attentiveness, contributing significantly to the positive guest experience. The overall service quality underscores the hotel's dedication to creating a welcoming and luxurious atmosphere.
WiFi service is generally robust and reliable, catering well to business travelers, although minor inconsistencies in speed are occasionally noted. The fitness center and lap pool are additional highlights, widely praised for their extensive facilities, cleanliness and maintenance, providing both relaxation and fitness opportunities for guests.
The parking facilities, including attentive valet service, offer convenient and secure options, though some procedural improvements could be made. The hotel's proximity to nightlife and dining options enhances its appeal for those seeking evening entertainment.
Comfortable beds, often described as exceptionally plush, contribute to a restful experience, reaffirming the hotel's five-star status. Overall, Makati Diamond Residences excels in delivering luxurious accommodations, outstanding service and excellent amenities, making it a standout choice for visitors to Manila.
Hilton Manila Newport World Resorts is a luxurious five-star hotel located conveniently near the airport and local amenities. Guests highly recommend the hotel and describe their experience as living in luxury. The hotel features standout amenities such as a fantastic breakfast buffet with diverse cuisine, a huge outdoor pool and well-appointed rooms with spacious layouts and modern design. The hotel is clean, well-maintained and staffed with courteous and helpful employees who offer exceptional customer service. Families with children will also appreciate the hotel's kid-friendly atmosphere and accommodating staff. Though some guests have noted minor issues such as underwhelming lounge breakfasts or crowded pool areas, these are exceptions to an otherwise excellent stay. Overall, Hilton Manila Newport World Resorts is a top-notch, luxurious hotel that provides superb facilities and services for an unforgettable experience.
Hotel Okura Manila at Newport World Resorts consistently receives high praise for its excellent location, elegant accommodations, and outstanding service. Strategically positioned within walking distance of NAIA Terminal 3, the hotel offers unparalleled convenience for travelers, especially those with tight schedules. Despite its proximity to the bustling airport, the hotel maintains a peaceful environment free from noise disturbances. Its seamless integration with Newport Mall allows guests to enjoy diverse dining and shopping options without leaving the premises, and its proximity to Newport World Resorts adds to its appeal for those interested in gaming and entertainment.
The breakfast experience at Hotel Okura Manila is widely endorsed for its quality and variety, particularly the Japanese and Western-style offerings. The breakfast buffet, available on weekends, stands out, though some guests express a desire for more consistent daily offerings and broader selection during lunch and dinner.
The hotel excels in providing beautiful, well-designed rooms that are both spacious and functional. Each room is meticulously detailed with modern aesthetics, ensuring a posh yet tranquil atmosphere. Guests appreciate the high-tech amenities, cleanliness, and overall comfort, although a few minor issues, such as a damp smell or complex TV controls, have been noted.
Cleanliness and modernity are hallmarks of Hotel Okura Manila. The immaculate rooms and facilities meet the latest standards, amplified by large dehumidifiers that combat humidity. Bathrooms are particularly praised for their luxury and modern design, and the hotel's attentive staff contribute significantly to an overall positive guest experience.
The hotel's staff earn accolades for their remarkable hospitality. Friendly, professional, and attentive, the team, including concierge and reception staff, foster an inviting and seamless experience. Their dedication ensures guests feel valued and well-cared-for.
The rooftop pool, though smaller than expected, offers a pleasant atmosphere with its heated feature and charming views, especially captivating at night. Some minor environmental disturbances do occur, but the pool remains a highlight for relaxation.
Overall, Hotel Okura Manila at Newport World Resorts is celebrated for its exceptional service, convenience, and comfort, fostering an experience that guests are eager to recommend.
Sheraton Manila Hotel at Newport World Resorts is highly acclaimed for delivering a premium experience, particularly praised for its strategic location, exceptional amenities, and outstanding service. Situated directly opposite Manila Airport Terminal 3, the hotel is ideal for travelers seeking convenience, with minimal travel time required for those on early or late flights. Its seamless connection to Newport Mall enhances the stay, offering guests an array of shopping and dining options without the need to travel far.
Guests are particularly impressed by the breakfast offerings, which feature an extensive buffet praised for its diverse selection and quality, described as an exceptional start to the day. Similarly, dining experiences at the hotel continue to delight, with a variety of culinary choices available, from a celebrated Korean barbeque restaurant to a vibrant bar area, although some patrons find the meals slightly costly.
The hotel's rooms consistently receive high marks for their spaciousness, elegance, and comfort. The beds, frequently described as heavenly, contribute significantly to the restful experience that many travelers seek. Guests admire the clean, modern rooms equipped with luxurious amenities, reaffirming the hotel’s commitment to comfort and quality. This theme of cleanliness extends throughout the property, with impeccable maintenance and a fresh, inviting atmosphere.
The staff at Sheraton Manila Hotel is often singled out for their professionalism and friendly demeanor, providing top-notch service that enhances the guests’ experience. Their attentive and accommodating nature ensures that guests feel valued and well-cared-for.
Additional highlights of the hotel include its incredible pool area, complete with a swim-up bar, and the overall luxurious atmosphere, firmly placing the property in the 5-star category. Families and solo travelers alike appreciate the relaxing ambiance, making it a top choice for a high-quality stay in Manila. Overall, Sheraton Manila Hotel at Newport World Resorts is highly recommended for its blend of convenience, luxury, and excellent service.
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