V3 Hotel & Residence Seri Alam
Pasir Gudang
1.49671500,
103.87310100
,
No. 27 & 29, Jalan Suria 1/1, Bandar Seri Alam, Masai
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Summary of reviewsV3 Hotel & Residence Seri Alam enjoys a prime location that enhances its appeal, being strategically situated near the town center and along a main road with an abundance of dining options, including restaurants and a night market. Guests appreciate the proximity to convenience stores such as 7-Eleven and Family Mart, as well as the ample, free parking. Accessibility is further boosted by its closeness to the Pasir Gudang highway.
While the breakfast is generally considered tasty, it receives mixed feedback due to small portions and limited variety. Guests appreciate the free breakfast, particularly items like the nasi lemak, but improvements in food range and portion sizes are suggested.
The rooms are often praised for their spaciousness and comfort with family rooms receiving specific accolades for their size and cleanliness. Essential amenities like a kettle, coffee and tea, a safe box and a fridge contribute positively to the guest experience. However, there are significant concerns about cleanliness and maintenance with reports of smelly rooms, moldy odors and cigarette smoke in non-smoking areas. Instances of dirty towels, unclean bathrooms and noise disruptions also detract from the overall experience, highlighting a need for better housekeeping and sound insulation.
Cleanliness reviews present a mixed picture. Some guests find the rooms and toilets generally clean, but many point out issues such as dirty towels, hair in bathrooms, dust on bed sheets and the presence of ants. Guests have also mentioned lapses in replenishing amenities and malfunctioning equipment, as well as instances of rooms not being properly maintained during their stay.
Staff at V3 Hotel & Residence Seri Alam receive high praise for their friendliness, responsiveness and helpfulness. The reception team, in particular, is noted for making a welcoming and efficient impression, although there were minor issues with some staff members. Overall, positive interactions with the staff contribute significantly to the guests' overall satisfaction.
In summary, V3 Hotel & Residence Seri Alam is favored for its convenient location, spacious and well-furnished rooms and excellent staff service. However, to ensure a consistently positive experience, improvements in breakfast offerings and more rigorous cleanliness and maintenance protocols are necessary.
While the breakfast is generally considered tasty, it receives mixed feedback due to small portions and limited variety. Guests appreciate the free breakfast, particularly items like the nasi lemak, but improvements in food range and portion sizes are suggested.
The rooms are often praised for their spaciousness and comfort with family rooms receiving specific accolades for their size and cleanliness. Essential amenities like a kettle, coffee and tea, a safe box and a fridge contribute positively to the guest experience. However, there are significant concerns about cleanliness and maintenance with reports of smelly rooms, moldy odors and cigarette smoke in non-smoking areas. Instances of dirty towels, unclean bathrooms and noise disruptions also detract from the overall experience, highlighting a need for better housekeeping and sound insulation.
Cleanliness reviews present a mixed picture. Some guests find the rooms and toilets generally clean, but many point out issues such as dirty towels, hair in bathrooms, dust on bed sheets and the presence of ants. Guests have also mentioned lapses in replenishing amenities and malfunctioning equipment, as well as instances of rooms not being properly maintained during their stay.
Staff at V3 Hotel & Residence Seri Alam receive high praise for their friendliness, responsiveness and helpfulness. The reception team, in particular, is noted for making a welcoming and efficient impression, although there were minor issues with some staff members. Overall, positive interactions with the staff contribute significantly to the guests' overall satisfaction.
In summary, V3 Hotel & Residence Seri Alam is favored for its convenient location, spacious and well-furnished rooms and excellent staff service. However, to ensure a consistently positive experience, improvements in breakfast offerings and more rigorous cleanliness and maintenance protocols are necessary.
Family Friendly Hotel
Accessible Hotel
Guest Reviews
Located in a prime and easily accessible area, V3 Hotel & Residence Seri Alam boasts a strategic location that guests frequently praise. Conveniently situated near the town center and along the main road, the hotel is surrounded by numerous dining options, including restaurants, food stalls and a night market. Several convenience stores such as 7-Eleven and Family Mart are within walking distance, making it easy to fulfill any last-minute needs.
The hotel also offers ample, free parking space and is in close proximity to the Pasir Gudang highway, enhancing its accessibility. In addition to the favorable location, guests highlight the comfort, cleanliness and the friendly staff, making it a well-rounded choice for visitors looking for convenience and good service.
Guests have generally found the breakfast at V3 Hotel & Residence Seri Alam to be tasty and simple, but there is a consensus that the portions are small and the variety limited. While some guests appreciate the nasi lemak and the fact that there are a few menu options to choose from, others feel that the offerings fall short with certain items like the egg mayo sandwich being poorly executed. It’s mentioned that breakfast is provided for free, which is a plus, but several guests have pointed out that the quantity and the choices available are not sufficient, often running out early in the morning. For a better experience, improvements in both the range of food options and portion sizes are suggested. Additionally, elements such as comfy beds and nice showers are standout positives that naturally complement the breakfast service.
V3 Hotel & Residence Seri Alam offers a mix of experiences when it comes to their rooms. Many guests have praised the spaciousness of the rooms, describing them as clean, beautiful and comfortable, especially highlighting the comfy and warm blankets. The family rooms are particularly appreciated for their size and cleanliness, featuring large sofas that enhance comfort.
The location of the hotel is convenient with many dining options nearby and guests have found the overall atmosphere to be satisfying. The presence of essential amenities like a kettle, coffee and tea, a safe box and a fridge has also been positively noted.
However, some rooms have faced criticisms regarding cleanliness and maintenance. Instances of smelly rooms, moldy odors and cigarette smoke in non-smoking rooms have been reported. There were also complaints about dirty towels, unclean bathrooms with hair left behind, slippery floors and dusty bed sheets. Sound insulation is another area where improvement is needed, as noise from the main road and neighboring rooms was disruptive for some visitors.
Overall, while the hotel offers good value for money and a generally pleasant stay, attention to housekeeping and room maintenance is essential to enhance the guest experience further.
V3 Hotel & Residence Seri Alam presents a mixed experience in terms of cleanliness and comfort. While some guests have mentioned that the rooms and toilets are generally clean with a comfortable atmosphere, there are recurring issues that suggest management needs to pay more attention to cleanliness and maintenance.
Several reviews highlight that rooms were not adequately prepared at check-in with guests encountering dirty towels, hair in the bathroom and even dust on bed sheets and throughout the room. The presence of ants and persistent smoke smell from previous occupants were also noted, indicating lapses in thorough cleaning practices. Some guests found that certain amenities, such as shower bottles and toilet rolls, were not replenished and encountered issues with malfunctioning parts like the shower heads and non-functional bell buttons.
Additionally, there have been comments about damp towels and wet tissues on the floor, further emphasizing the need for more diligent housekeeping. Instances of rooms remaining unchanged even after a day underscore the inconsistency in housekeeping services.
On a positive note, some guests appreciated the overall cleanliness and comfort of the hotel, describing it as clean and comfortable with superb staff and service at the reception. However, it is clear that for a consistently positive guest experience, the hotel must address these cleaning and maintenance issues more rigorously.
The V3 Hotel & Residence Seri Alam is often praised for its staff, who are frequently described as friendly, accommodating and helpful. Guests have particularly noted the responsiveness and promptness of the staff in addressing their needs. The housekeeping team has received thanks for their helpfulness and the reception staff are commended for their friendliness and efficiency in handling requests, including refunds and explanations. While some inconsistencies were noted with a few staff members, the overall impression is positive with receptionists making a welcoming and warm impression. There was a minor issue mentioned about staff attire in the lobby, but it did not significantly detract from the overall positive experience.
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Location
The hotel also offers ample, free parking space and is in close proximity to the Pasir Gudang highway, enhancing its accessibility. In addition to the favorable location, guests highlight the comfort, cleanliness and the friendly staff, making it a well-rounded choice for visitors looking for convenience and good service.
Breakfast
Rooms
The location of the hotel is convenient with many dining options nearby and guests have found the overall atmosphere to be satisfying. The presence of essential amenities like a kettle, coffee and tea, a safe box and a fridge has also been positively noted.
However, some rooms have faced criticisms regarding cleanliness and maintenance. Instances of smelly rooms, moldy odors and cigarette smoke in non-smoking rooms have been reported. There were also complaints about dirty towels, unclean bathrooms with hair left behind, slippery floors and dusty bed sheets. Sound insulation is another area where improvement is needed, as noise from the main road and neighboring rooms was disruptive for some visitors.
Overall, while the hotel offers good value for money and a generally pleasant stay, attention to housekeeping and room maintenance is essential to enhance the guest experience further.
Cleanliness
Several reviews highlight that rooms were not adequately prepared at check-in with guests encountering dirty towels, hair in the bathroom and even dust on bed sheets and throughout the room. The presence of ants and persistent smoke smell from previous occupants were also noted, indicating lapses in thorough cleaning practices. Some guests found that certain amenities, such as shower bottles and toilet rolls, were not replenished and encountered issues with malfunctioning parts like the shower heads and non-functional bell buttons.
Additionally, there have been comments about damp towels and wet tissues on the floor, further emphasizing the need for more diligent housekeeping. Instances of rooms remaining unchanged even after a day underscore the inconsistency in housekeeping services.
On a positive note, some guests appreciated the overall cleanliness and comfort of the hotel, describing it as clean and comfortable with superb staff and service at the reception. However, it is clear that for a consistently positive guest experience, the hotel must address these cleaning and maintenance issues more rigorously.
Staff
No, V3 Hotel & Residence Seri Alam doesn't have any pool.
No, a spa isn't available at V3 Hotel & Residence Seri Alam.
No, V3 Hotel & Residence Seri Alam doesn't allow dogs.
No, parking facilities aren't available at V3 Hotel & Residence Seri Alam.
No, V3 Hotel & Residence Seri Alam doesn't have a gym.
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