Hotel Serrador

Passo Fundo -28.26113100, -52.41284600 , 962 Rua Teixeira Soares (Show on Map)
8.0
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHotel Serrador enjoys a stellar reputation, largely due to its central and convenient location. Positioned close to Passo Fundo’s main square, shopping centers, hospitals, restaurants and tourist attractions, it offers easy access to essential services and activities. Guests frequently highlight the hotel's safe surroundings and overall cleanliness, which are complemented by attentive and friendly service, adding to its high cost-benefit ratio.

Breakfast at Hotel Serrador receives generally positive feedback with guests praising the variety and quality of food, including excellent coffee and notable bread. The breakfast area is clean and well-organized, enhancing the dining experience. However, some guests suggest improvements like adding gluten-free and vegan options, as well as starting breakfast earlier for early risers.

The rooms at Hotel Serrador are commonly described as spacious, clean and comfortable, featuring amenities such as air conditioning and hot water. Many rooms offer picturesque views of the square or have a balcony, further enhancing the pleasant stay. While occasional maintenance issues like dim lighting and tight bathrooms are noted, the overall sentiment is positive, especially considering the price and location.

Impeccable cleanliness is a standout feature with guests frequently noting the spotless and organized environment, clean towels and fragrant bedding. Small areas for improvement include parking cleaning and attention to blankets, but these are minor compared to the overwhelming praise for the hotel's hygiene standards.

The hotel's staff receives high marks for their politeness, attentiveness and friendliness. The reception team is particularly commended for their excellent service and willingness to assist with any requests, enhancing the welcoming atmosphere of the hotel.

Despite some mixed reviews about the free wifi's reliability with some guests experiencing slow or unstable connections, there are positive mentions of strong and good signals in certain areas of the property. Parking is available through nearby third-party providers at a reasonable cost, although the spaces can be tight and the parking fee is not included in the room rate.

Finally, the hotel’s beds are consistently praised for their comfort and cleanliness. Guests appreciate the ample and cozy bedding, including the provision of multiple pillows and blankets, ensuring a restful sleep.

In summary, Hotel Serrador stands out for its central location, cleanliness, comfortable accommodations and excellent service, offering a reliable and enjoyable stay for both leisure and business travelers.
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Hotel with Parking
Hotel Serrador provides parking facilities for guests. This offers a convenient solution for parking vehicles at the hotel.

Family Friendly Hotel

Small Hotel

Room Types
Standard Double Room The double room offers a tiled floor, heating, as well as a private bathroom featuring a shower and a bidet. The air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe.

Single Room The single room provides a tiled floor, heating, as well as a private bathroom boasting a shower and a bidet. The single room offers air conditioning, a private entrance, a minibar, a wardrobe, as well as a flat-screen TV with cable channels. The unit has 1 bed.

Triple Room The triple room offers a tiled floor, heating, as well as a private bathroom featuring a shower and a bidet. This triple room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit offers 2 beds.

Double Room The double room provides a tiled floor, heating, as well as a private bathroom featuring a shower and a bidet. The air-conditioned double room offers a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit offers 1 bed.

Quadruple Room The quadruple room provides a tiled floor, heating, as well as a private bathroom featuring a shower and a bidet. This quadruple room is air-conditioned and features a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit offers 3 beds.

Standard Triple Room The triple room offers a tiled floor, heating, as well as a private bathroom boasting a shower and a bidet. This triple room is air-conditioned and has a flat-screen TV with cable channels, a private entrance, a minibar and a wardrobe. The unit has 3 beds.

Guest Reviews
8.0
Very Good
Location
Hotel Serrador boasts an excellent location, impressing guests with its centrality and convenience. It's situated close to everything, including the city's main square, shopping centers, hospitals, restaurants and the downtown area. This prime position facilitates easy access to tourist attractions and essential services, making it ideal for both leisure and business travelers. The hotel is praised for its safe surroundings and cleanliness, which are enhanced by the attentive service from the staff.

Guests appreciate the hotel's proximity to various amenities, such as markets, pharmacies and dining options, adding to the overall convenience of their stay. The stunning view of the square is a highlight, offering a picturesque setting for visitors. Additionally, the hotel's easy accessibility by car and availability of nearby parking make it practical for those traveling by vehicle.

The combination of great location, comfortable accommodations and excellent service ensures a high cost-benefit ratio, meeting the expectations of most visitors. Whether it's for a quick overnight stay or a longer visit, Hotel Serrador’s superb location and service provide a reliable option in the heart of Passo Fundo.

Breakfast
Hotel Serrador's breakfast receives a generally positive reception from guests, who appreciate the good coffee and commend the breakfast's variety and quality. Words like "very good," "excellent," and "great" are frequently used to describe their experience with many highlighting the assortment of food options available and the cleanliness of the breakfast area. The bread is particularly noted as being delicious and the overall service is praised for being well-organized and satisfying. Some guests mention specific items, such as the best corn cake they've ever eaten, enhancing their enjoyment of the meal.

However, not all feedback is positive. Some guests point out the lack of gluten-free and vegan options, as well as artificial juices and a weak coffee experience that differ from promotional photographs. A few reviews suggest that breakfast starts too late for early risers and could use more variety and improvement. Despite these criticisms, the prevailing sentiment is that Hotel Serrador offers a satisfactory breakfast experience that complements the stay.

Rooms
Hotel Serrador offers rooms that meet the essential needs of travelers with several notable highlights. Guests frequently praise the rooms for being spacious and well-situated with many enjoying views of a beautiful square or having access to a balcony. Cleanliness and comfort feature prominently with numerous mentions of rooms being cozy, well-maintained and equipped with air conditioning and hot water. The beds are often described as comfortable, ensuring a restful stay.

The hotel's location is another significant advantage, being close to markets, shopping areas and tourist attractions. This convenience adds to the overall positive experience, making it easy for guests to explore the city.

However, some reviews mention occasional maintenance issues, such as dim lighting and tight bathroom spaces. Despite these minor concerns, the general consensus is that the accommodations are satisfactory, especially considering the price point and central location. The staff's kindness and dedication further enhance the pleasant atmosphere, making guests feel at home.

Overall, Hotel Serrador's clean, comfortable and spacious rooms, along with its prime location and friendly service, make it a solid choice for travelers seeking simplicity and convenience.

Beds
Hotel Serrador consistently receives praise from guests for its comfortable beds. Many reviews highlight the warmth and coziness of the beds with several mentioning the ample and clean bed linens and bath towels. Guests frequently emphasize the comfort of the mattresses and the excellent quality of the bedding with multiple mentions of the beds being very clean and fresh.

The rooms are often described as comfortable with good quality and firm mattresses, ensuring a restful stay. Guests appreciate the attention to detail, such as providing two pillows per person and plenty of warm blankets. Despite a few mentions of the bed size being smaller than preferred, the overall consensus is highly positive regarding the bed comfort.

In summary, Hotel Serrador is notable for its clean, comfortable and well-furnished beds, making it a reliable choice for travelers prioritizing a good night's sleep.

Cleanliness
Hotel Serrador stands out prominently for its immaculate cleanliness and impeccable hygiene standards, frequently receiving top marks and praise from guests. The rooms and bedding are consistently noted to be very clean with white and fragrant sheets. Guests appreciated that clean towels were always available and the facilities remained clean and organized. The hotel's cleanliness extends to the overall environment, which is often described as spotless and orderly.

Despite a few mentions of areas that could be improved, such as parking cleaning and occasional comments about blankets or certain cleaning aspects, the majority of feedback highlights excellent cleaning services. The hotel's attention to cleanliness, combined with well-maintained and organized spaces, provides a comfortable and pleasant stay for visitors.

Staff
The reviews of Hotel Serrador paint a picture of a truly commendable staff experience. The employees are consistently described as polite, attentive and friendly, contributing to the hotel's warm and welcoming atmosphere. The reception team stands out, frequently mentioned for their excellent service and amiable demeanor. Guests repeatedly highlight the helpful nature of the staff, noting their readiness to assist and efficient handling of requests, such as helping with luggage. Kindness and professionalism seem to be the hallmarks of the service with many guests reflecting positively on their interactions. Overall, the staff at Hotel Serrador are praised for their impeccable service quality, creating a favorable impression for visitors.

Wi-Fi
Hotel Serrador offers a mixed experience when it comes to its internet connectivity. While some guests have appreciated the strong, good wifi signal and described the wifi as very good or great, others have faced challenges. Issues such as slow and unstable internet have been mentioned with several guests pointing out that the wifi did not work in their rooms or that the reception was weak and difficult. Additionally, some reviews indicated that both the wifi and TV services were unsatisfactory. Despite these criticisms, the hotel still offers access to wifi and cable TV, suggesting that connectivity might be better in certain areas of the property.

Parking
Hotel Serrador offers several parking options, predominantly from third-party providers. Guests can find paid parking conveniently located next door, making it easily accessible. While the hotel itself does not provide private parking, there are available garages nearby that can accommodate vehicles. Some parking spaces are noted to be tight and various reviews mention additional costs associated with parking, ranging from 14 to 15 reais. Although parking is not included in the room rate, the price is generally considered reasonable. Overall, while the parking situation may require some extra planning and expense, there are viable options for those traveling by car.


No, Hotel Serrador doesn't have any pool.

No, a spa isn't available at Hotel Serrador.

No, Hotel Serrador doesn't allow dogs.

Yes, parking facilities are available at Hotel Serrador.

No, Hotel Serrador doesn't have a gym.

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