ASHLEE Heights Hotel Patong

Patong Beach 7.88447500, 98.29578000 , 160/36 Soi Nanai Ruamjai (nanai Soi 8),phangmuang Sai Kor Road, Phuket (Show on Map)
7.2
Good


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Summary of reviewsASHLEE Heights Hotel Patong provides a well-rounded and generally positive experience for its guests, drawing praise for its strategic location, accommodating amenities, and friendly service. Ideally situated in a peaceful area of Patong, the hotel offers proximity to key attractions like Patong Beach and Bangla Road, making it a convenient base for exploration without sacrificing tranquility. Guests appreciate its spacious and clean rooms, often lauding the modern design and the addition of useful amenities like microwaves and fridges, which enhance the comfort of their stay.

The breakfast experience at the hotel is satisfactory, offering a balance of variety and taste with an emphasis on fresh produce and the option of made-to-order selections, all at an affordable rate. Though the offering might not be extravagant, it caters well to diverse preferences. The highlight for many is the friendly and accommodating staff, who consistently ensure guests feel welcome and supported, contributing significantly to a positive hotel experience.

While the hotel's free Wi-Fi draws mixed reviews, service in public areas is generally appreciated, and the rooftop pool stands out as a peaceful retreat with scenic views, despite minor maintenance needs. Perfect for families, the hotel offers large rooms, family-friendly amenities, and a convenient location that appeals to both parents and kids.

Concerning bedding, while opinions vary on comfort levels, the overall tranquillity of the hotel promotes restful sleep. Although some guests feel the four-star rating might overstate the hotel slightly, the combination of location, cleanliness, and value for money ensures a commendable experience for travelers seeking a pleasant stay in the vibrant area of Patong.
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Hotel near The Beach

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Romantic Hotel

Hotel near Nightlife Spots

Hotel with Swimming Pool

  Panoramic View Pool    Outdoor Pool  


Business Hotel

Hotel with Parking

4-Star Hotel

Hotel with Outdoor Pool

Hotel with Panoramic View Pool

Room Types
Superior King Room Modern air-conditioned rooms are well-designed with a private balcony and flat-screen TV. They come with a minibar and an en suite bathroom with hot shower.

Deluxe King Room Large and modern rooms feature upgraded furnishings and a private balcony.

Premier Triple Room Enjoying mountain views, large and modern rooms feature upgraded furnishings and a private balcony.

Two-Bedroom Family Enjoying mountain views, spacious 2-bedroom suite features a seating area and private balcony.

Superior Twin Room This twin room offers a hot tub. The spacious twin room provides air conditioning, a minibar, a balcony with city views as well as a private bathroom featuring a bath. The unit offers 2 beds.

Guest Reviews
7.2
Good
Location
The ASHLEE Heights Hotel Patong strikes a perfect balance between convenience and tranquility, offering guests an ideal base for exploring the vibrant surroundings of Patong. Situated in a quiet area, guests can enjoy a peaceful retreat while still being within walking distance to the bustling center. The location is lauded for its proximity to Patong Beach, Bangla Road, and numerous dining and shopping options, making it easy to indulge in everything the area has to offer without the overwhelming noise of nightlife. The hotel is described as being clean and comfortable, with spacious rooms that add to the overall positive experience. Despite being a bit away from the beach, the hotel remains accessible on foot or with a short ride, allowing easy exploration of the surrounding attractions. Overall, the hotel's location provides convenient access to both relaxation and the lively atmosphere of Patong, catering to a variety of guest preferences.

Breakfast
ASHLEE Heights Hotel Patong offers a breakfast experience that presents a balance between reasonable variety and satisfying taste, which aligns well with its affordable rates. There are consistently positive remarks about the availability of fresh fruits, vegetables, pastries, and the possibility of eggs and pancakes made to order. While the selection might not be extensive, it does manage to cover a range of preferences, with daily changes to the buffet menu and offerings described as both delicious and sufficient. Some guests found the breakfast to be quite enjoyable, noting a good spread that includes herbal tea, coffee, Indian vegetarian options, and classic breakfast items like toast and jam.

Though some variability exists in the feedback, with reports of limited choices and occasionally uninspired options, some guests appreciated that the selection improves over time. The breakfast is generally found to be a satisfying start to the day, with its friendly service often highlighted. While it might not be the most elaborate breakfast buffet, it provides enough variety to cater to different tastes and dietary needs, making it a valuable component of the hotel's offerings, especially considering its cost-effectiveness.

Rooms
When it comes to room accommodations, ASHLEE Heights Hotel Patong delivers an experience that frequently surpasses expectations. The predominant sentiment among guests is the impressive spaciousness of the rooms, making them ideal for families and providing a comfortable stay. Most visitors highlight the cleanliness of the rooms and appreciate the array of amenities such as microwaves, fridges, and washing machines, which add convenience to their stay.

The hotel rooms are described as modern, well-maintained, and offering great value for money. Many guests were pleased with upgrades to larger or premium accommodations, adding to the sense of luxury and comfort. In particular, the two-bedroom suites are noted for their vastness, making them excellent for family vacations.

The decor and furniture receive favorable mentions, contributing to a welcoming and stylish environment. While a few reviews point out discrepancies between advertised images and actual appearances, the overall guest feedback emphasizes satisfaction with the spacious and well-equipped rooms.

However, there are a few areas noted for potential improvement, such as some facilities showing signs of wear and the occasional smell of sewage in certain rooms. Additionally, while the hotel location is generally viewed as advantageous, nestled within reach of key attractions, some guests note the lack of advertised views on lower floors.

Overall, ASHLEE Heights Hotel Patong provides a generous and comfortable setting with ample room amenities, making it a popular choice among travelers seeking a spacious and clean retreat in the bustling area of Patong.

Beds
Nestled in the bustling heart of Patong, ASHLEE Heights Hotel offers an intriguing mix of opinions when it comes to their beds. The accommodations boast notably big beds, with some guests praising them as very comfortable and even describing them as the softest they've experienced in Thailand. This perfect balance of support and comfort has ensured nights of blissful sleep, aided by the tranquil surroundings that help drown out the vibrant energy of the city outside.

However, comfort is subjective, and while many highlight the beds as a key feature, others note that the mattresses lean towards the harder side, comparing them to firm surfaces like rocks or kitchen benches. There have been comments about the age and condition of the mattresses, with certain guests expressing urgency for replacements due to feeling springs and general wear.

In summary, for those who appreciate a firmer mattress, ASHLEE Heights Hotel could offer the restful night they seek, whereas others might find the experience varies based on personal preference. Despite some variances in comfort levels, guests generally feel the hotel provides a good night's sleep after a day of exploring the vibrant streets of Phuket.

Cleanliness
ASHLEE Heights Hotel Patong has garnered mixed reviews regarding its cleanliness, with several guests highlighting positive aspects while acknowledging areas for improvement. The hotel's rooms are often praised for being large, clean, and well-maintained, contributing to a comfortable stay. The property itself is described as new and modern, with quiet settings and friendly, helpful staff adding to its appeal. Guests frequently mention the cleanliness of the rooms, noting that housekeeping services are generally reliable, with rooms tidied and cleaned daily.

However, some reviews point to specific issues that detract from the overall experience. Concerns have been raised about the state of the bathrooms, with hair and grime occasionally left unaddressed, and separate reports of cockroach infestations leading to dissatisfaction. A few guests also noted instances of unclean sheets and questioned the overall hygiene standards.

Despite these challenges, the hotel is perceived as offering good value for the price, with an indulgent pool and a convenient location. The staff's politeness and willingness to assist enhance the guest experience, contributing to a generally positive impression of the accommodation for those prioritizing space and convenience in their travel plans.

Staff
Visitors to ASHLEE Heights Hotel Patong generally find the staff to be one of the standout features of their stay. The team is frequently described as friendly, helpful, and accommodating, ensuring that guests feel welcome and well-attended throughout their visit. Many note the dedication of the staff in assisting with arrangements, such as booking activities and providing recommendations, which adds significant value to the guest experience. The hotel's personnel, from reception to security, are repeatedly commended for their professional and courteous demeanor, often going out of their way to address the needs of families and travelers. While there are occasional mentions of challenges, such as language barriers and varying attitudes at reception, the overall consensus remains positive. Guests leave with a lasting impression of the staff's hospitality and their efforts to make the stay enjoyable, marking the hotel as a recommended choice for those visiting Phuket.

Wi-Fi
ASHLEE Heights Hotel Patong offers guests complimentary Wi-Fi throughout its premises, which is appreciated by travelers looking to stay connected without incurring extra costs. At the reception area and in certain public spaces such as the lobby and rooftop pool, Wi-Fi service is notably effective, allowing seamless browsing and communication. Some guests even found the Wi-Fi in these common areas to be stable and fast, which adds to the convenience for those who need reliable internet access during their stay.

In-room Wi-Fi is a mixed bag. While some found it adequate, others experienced inconsistent connectivity, with signals working best in specific corners. This can be inconvenient for guests who prefer a reliable connection in their private quarters, yet the welcoming offer of technical assistance ensures that guests can request support when needed, showing a commitment to service improvement.

Guests appreciate the budget-friendly nature of the hotel and the inclusion of free Wi-Fi, which adds value to their stay, even if some areas need improvement. Overall, for those looking for a simple stay in Patong without unnecessary complications, the Wi-Fi service, when working well, enhances the convenience of this no-frills hotel.

Pool
ASHLEE Heights Hotel Patong boasts a rooftop pool that consistently wins praise for its stunning views and tranquil atmosphere. Despite its compact size, the rooftop pool is described as a pleasant and clean retreat, providing a refreshing change from the bustling beaches below. Guests frequently commend the impeccable condition and cleanliness of the pool, often calling it a highlight of their stay. The poolside experience is enhanced by plenty of sun loungers and a nearby bar, although service at the bar can be inconsistent. While the pool area could benefit from some updates, such as repairing loose tiles and broken decking, its overall appeal remains strong, especially given its strategic location offering picturesque mountain views. Ideal for both relaxation and casual swimming, ASHLEE Heights' rooftop pool serves as an attractive feature for travelers seeking a peaceful escape in Patong.

Family
ASHLEE Heights Hotel Patong is an ideal option for families seeking ample space and convenience during their stay. With family rooms that are notably spacious, guests have ample room to relax and enjoy their vacation. The hotel's cleanliness enhances its family-friendly appeal, with many reviews highlighting its suitability for families with children. The location is particularly favorable, offering easy access to Patong's main shopping areas and the beach, either by foot or with convenient shuttle service. Guests appreciate the accommodating staff, who go the extra mile to cater to families, including those with young children. The breakfast and overall amenities contribute to a comfortable stay, meeting the needs of both parents and kids. Despite some minor maintenance comments, families consistently find great value in the spacious accommodations and enjoy making the most of their time together at this conveniently located and well-appointed hotel.

4 Star
The ASHLEE Heights Hotel Patong presents a mixed perspective in relation to its four-star rating, with some guests feeling that the classification might be slightly overstated. Nonetheless, the boutique hotel impresses with modernity and cleanliness and boasts a convenient location, positively contributing to the overall experience. Many visitors appreciate the range of facilities on offer, noting that it compares favorably to other establishments with similar ratings and provides excellent value for money. Despite some expectations around additional amenities like bathrobes and toothbrushes not being met, the hotel manages to deliver a commendable experience overall.


Yes, ASHLEE Heights Hotel Patong has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.

No, a spa isn't available at ASHLEE Heights Hotel Patong.

No, ASHLEE Heights Hotel Patong doesn't allow dogs.

Yes, parking facilities are available at ASHLEE Heights Hotel Patong.

No, ASHLEE Heights Hotel Patong doesn't have a gym.

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