Best Western Patong Beach
Patong Beach
7.89283100,
98.30165700
,
190 Pangmuengsai Gor Road, Patong, Kathu, Phuket
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Summary of reviewsBest Western Patong Beach enjoys a prime location that balances convenience and tranquility. Centrally situated, it provides quick access to Patong Beach, Bangla Road and major shopping hubs like the Jungceylon Centre and Banzaan Fresh Market. Guests appreciate the abundance of nearby restaurants, bars and massage parlors. Despite its proximity to Patong’s nightlife, the hotel offers a peaceful retreat, complemented by 24-hour shops and convenience stores. The rooftop pool and bar are noted highlights, enhancing the overall experience with a blend of relaxation and accessibility.
Breakfast at the hotel has mixed reviews. Some guests find it delicious and extensive with made-to-order Thai dishes and fresh omelettes, while others feel it lacks variety and can be repetitive. Positive feedback often mentions the inclusion of both Western and local dishes and appreciates the provision of breakfast until 11:00 a.m.
Dining at the hotel's restaurant receives favorable feedback, especially for its Thai dishes and street-view ambiance. The Pad Thai is particularly praised. Despite the good variety, some guests feel room service and the pool bar's food could be improved. The nearby night market offers affordable, tasty options.
Rooms are generally well-received for being clean, modern and comfortable. They are spacious, well-maintained and equipped with amenities like large beds and mini-fridges. However, noise issues and some maintenance problems, like faulty air conditioning, are noted. Cleanliness is a consistent positive, although there are occasional remarks about dust and bugs. The overall aesthetic varies with some rooms appearing modern while others show signs of wear and tear.
Cleanliness throughout the hotel is commendable with efficient housekeeping and well-maintained common areas. Some inconsistencies are reported, primarily in balconies and hallways and there are occasional noise complaints about cleaning staff.
The staff at Best Western Patong Beach receive high praise for their friendliness, attentiveness and helpfulness. From reception to housekeeping, team members are noted for their efficiency and welcoming demeanor, significantly contributing to a positive guest experience.
WiFi quality is inconsistent with some guests reporting good connectivity while others face frequent issues. The signal's reliability varies, suggesting room for improvement.
The gym is small but generally clean and equipped with basic necessities. Though some guests suggest longer operating hours and better maintenance, it is adequate for basic fitness routines.
The rooftop pool is a standout feature, receiving acclaim for its cleanliness, maintenance and scenic views. The poolside atmosphere, enhanced by a friendly staff and a well-regarded rooftop bar, is a major highlight.
Parking options are available but somewhat limited. Motorcycle parking is free and convenient, though car parking space could be improved.
Families have mixed experiences with some finding the hotel clean and family-friendly, while others cite logistical shortcomings, particularly regarding transportation and airport transfers.
The hotel's location is ideal for nightlife enthusiasts, offering easy access to Bangla Road's vibrant scene without needing taxis, ensuring guests can enjoy Patong's lively atmosphere effortlessly.
Overall, Best Western Patong Beach stands out for its strategic location, friendly staff and inviting amenities like the pool, making it highly recommended for anyone looking to enjoy the heart of Patong in a serene setting. Improvements could be made to breakfast variety, WiFi reliability and some room maintenance to meet all guests' expectations fully.
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Breakfast at the hotel has mixed reviews. Some guests find it delicious and extensive with made-to-order Thai dishes and fresh omelettes, while others feel it lacks variety and can be repetitive. Positive feedback often mentions the inclusion of both Western and local dishes and appreciates the provision of breakfast until 11:00 a.m.
Dining at the hotel's restaurant receives favorable feedback, especially for its Thai dishes and street-view ambiance. The Pad Thai is particularly praised. Despite the good variety, some guests feel room service and the pool bar's food could be improved. The nearby night market offers affordable, tasty options.
Rooms are generally well-received for being clean, modern and comfortable. They are spacious, well-maintained and equipped with amenities like large beds and mini-fridges. However, noise issues and some maintenance problems, like faulty air conditioning, are noted. Cleanliness is a consistent positive, although there are occasional remarks about dust and bugs. The overall aesthetic varies with some rooms appearing modern while others show signs of wear and tear.
Cleanliness throughout the hotel is commendable with efficient housekeeping and well-maintained common areas. Some inconsistencies are reported, primarily in balconies and hallways and there are occasional noise complaints about cleaning staff.
The staff at Best Western Patong Beach receive high praise for their friendliness, attentiveness and helpfulness. From reception to housekeeping, team members are noted for their efficiency and welcoming demeanor, significantly contributing to a positive guest experience.
WiFi quality is inconsistent with some guests reporting good connectivity while others face frequent issues. The signal's reliability varies, suggesting room for improvement.
The gym is small but generally clean and equipped with basic necessities. Though some guests suggest longer operating hours and better maintenance, it is adequate for basic fitness routines.
The rooftop pool is a standout feature, receiving acclaim for its cleanliness, maintenance and scenic views. The poolside atmosphere, enhanced by a friendly staff and a well-regarded rooftop bar, is a major highlight.
Parking options are available but somewhat limited. Motorcycle parking is free and convenient, though car parking space could be improved.
Families have mixed experiences with some finding the hotel clean and family-friendly, while others cite logistical shortcomings, particularly regarding transportation and airport transfers.
The hotel's location is ideal for nightlife enthusiasts, offering easy access to Bangla Road's vibrant scene without needing taxis, ensuring guests can enjoy Patong's lively atmosphere effortlessly.
Overall, Best Western Patong Beach stands out for its strategic location, friendly staff and inviting amenities like the pool, making it highly recommended for anyone looking to enjoy the heart of Patong in a serene setting. Improvements could be made to breakfast variety, WiFi reliability and some room maintenance to meet all guests' expectations fully.
Hotel with Infinity Pool
At Best Western Patong Beach, leisure is an art form. The rooftop is home to a luxurious pool that extends into infinity, its clear waters effortlessly merging with the sky. Surrounded by stylish cabanas and complemented by the services of a pool bar, it invites guests to experience relaxation at its finest. The adjacent Mana Restaurant serves delectable local and international dishes, elevating the dining experience. As one unwinds in the pool, the panoramic views of the vibrant surroundings offer a sensory immersion into the pulsating rhythm of Patong Beach.
The Best Western Patong Beach believes in fostering an environment that encourages relaxation and leisure. Its rooftop area, a haven for recreation, boasts a pool bar and a large swimming pool, featuring a Jacuzzi and a special splash area for children. Chic sun beds invite guests to perfect their tan, while cool cabanas offer a shaded sanctuary for those lazy, languid days. Operating through the day and into the night, the pool bar emerges as the preferred spot for guests to enjoy sundowner cocktails while taking in the breathtaking city views.
The Best Western Patong Beach believes in fostering an environment that encourages relaxation and leisure. Its rooftop area, a haven for recreation, boasts a pool bar and a large swimming pool, featuring a Jacuzzi and a special splash area for children. Chic sun beds invite guests to perfect their tan, while cool cabanas offer a shaded sanctuary for those lazy, languid days. Operating through the day and into the night, the pool bar emerges as the preferred spot for guests to enjoy sundowner cocktails while taking in the breathtaking city views.
Hotel Taking Steps Towards Sustainability
Family Friendly Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Infinity Pool Rooftop Pool Panoramic View Pool Outdoor Pool
Name of the pool: Main Pool
Location of the pool: Outdoor pool
Is it a pool of special type?
Show more... Infinity pool
Business Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Hotel with Rooftop Pool
Guest Reviews
'Best Western Patong Beach' boasts an enviable location that strikes a perfect balance between convenience and tranquility. Positioned centrally, the hotel offers quick access to Patong Beach, Bangla Road and major shopping destinations like the Jungceylon Centre and Banzaan Fresh Market. It's ideally situated within walking distance of a plethora of restaurants, bars and massage parlors, ensuring guests never run out of options to explore.
Despite its proximity to Patong’s vibrant nightlife, the hotel's quiet ambiance provides a peaceful retreat. The area surrounding the hotel is bustling with 24-hour restaurants, shops and multiple convenience stores like 7-Eleven, catering to all needs. The rooftop pool and bar further enhance the experience, offering a relaxing space to wind down while still being close to the action.
Guests frequently commend the hotel for its strategic location near essential services and attractions, such as the lively Soi Sansabai and varied dining options, including halal and Arabic restaurants. The friendly staff and clean, comfortable rooms add to the overall positive experience, making it a highly recommended stay for those wanting to be in the heart of Patong while enjoying a serene environment.
The breakfast experience at Best Western Patong Beach has received a mixed reception from guests. While some guests consider the breakfast delicious, filling and extensive with plenty of options, including made-to-order Thai dishes and freshly made omelettes, others find it lacking in variety and repetitive. Positive feedback highlights that the breakfast spreads cater to a wide range of tastes, offering a mix of Western and local dishes with fresh fruits and omelettes as standout features.
However, several guests noted the need for improvement in the offerings, particularly in terms of variety and the inclusion of more diverse options such as European-style dishes, pastries and tropical fruits. Some reviewers mentioned that the breakfast was sometimes oily, monotonous and at times, not warm enough. The quality of breakfast seems to have declined compared to previous years with some guests pointing out specific shortcomings like the absence of sausages, cheese and better vegetarian options.
Though the inclusion of breakfast until 11:00 a.m. was appreciated, the overall sentiment suggests that while the breakfast is sufficient and can be quite good, there is significant room for enhancement to meet everyone's expectations.
Best Western Patong Beach offers a range of dining experiences with predominantly favorable feedback. The restaurant facing the street has been praised for its delicious cooking, particularly its typical Thai dishes with Pad Thai frequently noted for its taste. The street-view restaurant also provides a good variety of food, which guests generally find very good and the service at the bar is commended as great.
Additionally, the hotel features a cool restaurant downstairs and a night market nearby where guests can enjoy tasty and affordable food and fruits. For those who prefer in-room dining, the room service menu is considered good, though the quality of the food from room service has received mixed reviews, being described as average.
However, there are some areas that guests feel could be improved. The pool bar's limited food choices and the less extensive lunch and dinner options offered at breakfast time have been pointed out. The buffet dinner, particularly the Indian curries, was found disappointing by some and there have been instances of Indian roti not being cooked properly. Moreover, while the outdoor restaurant is nice, the zinc roof can create an unpleasantly loud noise during rain.
For a more interactive dining experience, guests can buy seafood from the nearby market and have it cooked at the hotel for an additional fee. Despite a few critiques, the overall dining experience at Best Western Patong Beach remains a positive aspect of many guests' stays.
The rooms at Best Western Patong Beach have received mixed feedback from guests, though for the most part, they appreciate the clean, modern and comfortable accommodations. Many guests specifically mentioned that the rooms are spacious, well-maintained and come with amenities like fluffy brand new towels, a decent-sized mini fridge and comfortable large beds. The hotel staff have been lauded for their welcoming demeanor, contributing to an overall positive service experience.
Guests found the location convenient with multiple services and facilities, including a rooftop pool and gym, enhancing the value for money. However, there are some notable drawbacks. Several guests reported issues with noise, both from inside and outside the hotel, indicating poor sound insulation. Others pointed out that the rooms can be quite small and lacking in natural light, making them feel a bit dark and cramped. Maintenance issues, like faulty air conditioning and problematic room keys, were also highlighted.
Cleanliness generally received high marks, though there were some exceptions with a few guests encountering dust and bugs in their rooms. The hotel’s aesthetics also seem to be a mix; while some rooms appeared modern and well-kept, others showed signs of wear and tear with dated TVs and damaged furniture. Despite these issues, the overall impression is that Best Western Patong Beach offers a comfortable and clean stay, especially appreciated for its central location and friendly staff.
At Best Western Patong Beach, the reviews about the beds present a mixed picture, but there are certainly positives to highlight. Many guests appreciated the comfort, stating the beds and pillows were comfy with some describing the bedding as super comfortable and cosy. The hotel offers mainly queen-size and large beds and some guests found these to be very spacious and accommodating.
However, the comfort level seemed to vary significantly. Numerous guests mentioned the beds being firm with descriptors ranging from extra firm to rock-hard. Some guests even reported the beds as too hard or uncomfortable. The firmness of both beds and pillows was a recurring critique with some finding the pillows high and hard.
A few reviews also pointed out issues with bed cleanliness and maintenance, including old, worn-out mattresses, beds full of hair and smelly sheets. Some guests felt the linen quality was cheap and noted an overall need for better upkeep.
Though the comfort experiences varied, the consensus suggests that while the beds at Best Western Patong Beach can be very comfortable for some, there is a distinct inconsistency in the quality and firmness of the bedding.
Best Western Patong Beach is generally praised for its cleanliness with many guests finding the hotel, rooms and amenities to be well-maintained and tidy. Visitors often note that the rooms are spacious, bright and ventilated, contributing to a comfortable stay. The pool and pool bar are consistently highlighted as clean and convenient. Housekeeping is frequently described as efficient and professional with daily and thorough cleaning routines.
However, there are occasional reports of inconsistent cleaning standards. Some guests mentioned that certain areas, like balconies and hallways, could be cleaner and that the level of thoroughness varied. There were also complaints about noisy cleaning staff and some persistent odors in rooms and corridors. Despite these issues, the hotel's overall cleanliness is commended with several positive remarks on the neatness and comfort of the rooms and common areas. The hotel's friendly staff and good location further enhance the visitor experience, despite some isolated complaints regarding less attentive service and occasional cleaning lapses.
At Best Western Patong Beach, the staff's positive attributes stand out prominently in guest reviews. From the reception desk to housekeeping and maintenance, team members are frequently described as polite, attentive and extremely helpful. Many visitors highlight the warm, welcoming nature of the staff, noting their friendly smiles and courteous demeanor throughout the hotel.
Employees are regarded as efficient and prompt, ensuring a pleasant check-in and overall stay. Whether it's the receptionists, cleaning staff or bar personnel, the consensus is consistent: staff members are committed to offering excellent service and making guests feel comfortable. Some guests mentioned specific praise for the hotel staff’s kindness and helpfulness, often going out of their way to accommodate needs and requests.
While there are occasional remarks about language barriers and moments of slow responses, these are the exceptions rather than the norm. The team’s overall performance remains commendable, contributing significantly to the hotel's welcoming atmosphere. Many guests expressed heartfelt gratitude for the excellent service provided with some already planning future stays, eager to experience the friendliness and professionalism of the Best Western Patong Beach staff once again.
Visitors to Best Western Patong Beach have had varied experiences with the hotel's WiFi service. While some guests enjoyed beautiful internet connectivity and found the WiFi of decent quality, others faced frequent issues. The WiFi signal was reported as excellent by some, making it sufficient for common uses like social networking and even work for some. However, numerous guests also cited problems such as weak signals, regular disconnecting and instability. Many reviews highlighted the need for better quality internet, particularly for those needing reliable connectivity for work. Despite its free availability, the WiFi often dropped out or was practically non-existent for certain users. Overall, while the WiFi meets basic needs for some, there is significant feedback indicating room for improvement to ensure a more consistent and reliable service for all guests.
Best Western Patong Beach offers a gym that garners a variety of opinions from its guests. While some find the gym amazing and excellent for a hotel, others believe it could use some improvements. The gym is described as small but generally clean, equipped with basic workout necessities and better than some might expect. However, it lacks a few amenities and options that some guests desire.
Several reviews mention that the gym could benefit from more attentive maintenance and longer operating hours. The gym often closes early and at odd times, particularly when it rains. Despite these shortcomings, the establishment has managed to offer a small, air-conditioned fitness room that some find quite nice.
Overall, while the gym may not impress everyone, it provides an adequate option for guests looking to maintain their fitness routines during their stay.
Best Western Patong Beach features a notable rooftop pool that garners significant praise from guests. This pool is consistently described as immaculate, well-maintained and a great spot to relax. It offers stunning scenic views, making it better than expected and perfect for an evening unwind after a long day. The pool area is complemented by a rooftop bar, which many found to be an excellent place to enjoy the surroundings.
The poolside atmosphere is enhanced by friendly and accommodating staff with special mentions ensuring guests feel welcomed and well taken care of. Despite some comments about the pool closing early and the need for more sun loungers during peak times, the general consensus is that the rooftop pool is a major highlight of the hotel.
Located centrally, the hotel allows easy access to various amenities while providing clean, comfortable rooms. This combination ensures guests are overall happy to recommend the hotel with its beautiful and clean pool being a standout feature. The Best Western Patong Beach successfully offers a delightful rooftop experience that adds substantial value to a stay in Patong.
At the Best Western Patong Beach, guests can find both car and motorcycle parking options. While a private parking facility is available and onsite parking is free, the overall parking space is somewhat limited. There are opportunities for parking improvements, but for the most part, guests have managed to secure spots either onsite or nearby. Notably, motorcycle parking is free, which is a convenient feature for some visitors. Despite the constraints, the current parking setup includes enough space for those who require it.
Best Western Patong Beach seems to offer a mixed experience for families. On the positive side, many guests found the hotel clean and emphasized its family-friendly environment. It has been described as a great and enjoyable place for a family stay with guests indicating they would return. There is mention of the hotel being generally suitable for families, including those traveling with young children under three years old. Additionally, the convenience of a family mart located just 70 meters away can be a helpful amenity.
However, there are also some concerns. Some reviews suggest that the hotel is not suitable for family vacations with issues such as the lack of transportation options specifically for families and better arrangements for airport transfers and general logistics.
Overall, while the hotel may meet the needs of some families looking for a clean and quiet place, it might fall short for others due to certain logistical shortcomings.
Best Western Patong Beach enjoys an enviable location that's perfect for those eager to explore the vibrant nightlife of Patong. Situated close to the bustling Bangla Road, it offers quick access to an exciting array of bars, restaurants and the beach, eliminating the need for taxis. The hotel boasts spacious routes for easy navigation, even during the late hours when the area is most lively. While the proximate position to the nightlife hub can result in some noise, it provides a significant advantage for night owls and party-goers. For those who love to be in the heart of the action, this hotel’s location near the main bar streets and cinema is undeniably ideal.
Best Western Patong Beach offers a commendable array of facilities and services that generally align with a four-star rating, making it a superb choice for travelers seeking value for money. Many guests appreciate the good pricing and the range of amenities available, often commenting that the hotel provides all necessary facilities at a reasonable cost. Although there are some opinions suggesting it might fall short of typical Best Western standards or just miss the mark of a four-star experience, the overall feedback leans positively towards the hotel being an ideal stay, reflecting a generally favorable four-star approach.
The Best Western Patong Beach boasts well-planned accessibility options, ensuring easy access for all visitors. Its central location near the beach is convenient for business travelers looking to balance work with leisure. The hotel is also noted for its professional and friendly team with guests frequently praising the helpful and excellent staff. Despite these positives, some reviews mention that the noise level and reception services may detract from its suitability for business stays. The lobby toilets add to the convenience for visitors, even though, overall, the environment may not be ideal for those on business trips.
Best Western Patong Beach offers a highly accessible experience for guests with disabilities. Situated in a central location that is close to everything, guests find it easy to navigate the area. The hotel is within easy walking distance to important places, including shopping malls, the beach and other amenities. This convenient and accessible setting makes it an ideal choice for those looking for a quiet but well-connected spot. Additionally, it is an SHA Plus-certified hotel, indicating adherence to high health and safety standards. Overall, the hotel takes proper care in ensuring accessibility for all its guests.
The rooftop pool at Best Western Patong Beach has garnered significant positive feedback from guests. Described as wonderful, stunning and beautiful, the pool is a prime feature of the hotel. Guests consistently highlight the rooftop location, mentioning it as a striking infinity pool with nice views. The pool area, appreciated for its pleasant ambiance, offers a tranquil setting atop the hotel. Additionally, the rooftop gym provides an added bonus, complementing the rooftop pool experience. Overall, the rooftop pool at Best Western Patong Beach stands out as a top attraction, delivering a great swimming experience with scenic views.
The rooftop pool at Best Western Patong Beach consistently garners praise in guest reviews. The pool, located on the rooftop, offers an inviting and pleasant atmosphere that many guests appreciate. Several reviews highlight the wonderful views from this rooftop vantage point. The pool area is well-maintained and clean, ensuring a comfortable swimming experience. Despite its smaller size, the outdoor pool remains a beloved feature of the hotel, providing a perfect setting for relaxation. The friendly staff and great location further enhance the appeal of the rooftop pool, making it a standout amenity for visitors.
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Location
Despite its proximity to Patong’s vibrant nightlife, the hotel's quiet ambiance provides a peaceful retreat. The area surrounding the hotel is bustling with 24-hour restaurants, shops and multiple convenience stores like 7-Eleven, catering to all needs. The rooftop pool and bar further enhance the experience, offering a relaxing space to wind down while still being close to the action.
Guests frequently commend the hotel for its strategic location near essential services and attractions, such as the lively Soi Sansabai and varied dining options, including halal and Arabic restaurants. The friendly staff and clean, comfortable rooms add to the overall positive experience, making it a highly recommended stay for those wanting to be in the heart of Patong while enjoying a serene environment.
Breakfast
However, several guests noted the need for improvement in the offerings, particularly in terms of variety and the inclusion of more diverse options such as European-style dishes, pastries and tropical fruits. Some reviewers mentioned that the breakfast was sometimes oily, monotonous and at times, not warm enough. The quality of breakfast seems to have declined compared to previous years with some guests pointing out specific shortcomings like the absence of sausages, cheese and better vegetarian options.
Though the inclusion of breakfast until 11:00 a.m. was appreciated, the overall sentiment suggests that while the breakfast is sufficient and can be quite good, there is significant room for enhancement to meet everyone's expectations.
Dinner
Additionally, the hotel features a cool restaurant downstairs and a night market nearby where guests can enjoy tasty and affordable food and fruits. For those who prefer in-room dining, the room service menu is considered good, though the quality of the food from room service has received mixed reviews, being described as average.
However, there are some areas that guests feel could be improved. The pool bar's limited food choices and the less extensive lunch and dinner options offered at breakfast time have been pointed out. The buffet dinner, particularly the Indian curries, was found disappointing by some and there have been instances of Indian roti not being cooked properly. Moreover, while the outdoor restaurant is nice, the zinc roof can create an unpleasantly loud noise during rain.
For a more interactive dining experience, guests can buy seafood from the nearby market and have it cooked at the hotel for an additional fee. Despite a few critiques, the overall dining experience at Best Western Patong Beach remains a positive aspect of many guests' stays.
Rooms
Guests found the location convenient with multiple services and facilities, including a rooftop pool and gym, enhancing the value for money. However, there are some notable drawbacks. Several guests reported issues with noise, both from inside and outside the hotel, indicating poor sound insulation. Others pointed out that the rooms can be quite small and lacking in natural light, making them feel a bit dark and cramped. Maintenance issues, like faulty air conditioning and problematic room keys, were also highlighted.
Cleanliness generally received high marks, though there were some exceptions with a few guests encountering dust and bugs in their rooms. The hotel’s aesthetics also seem to be a mix; while some rooms appeared modern and well-kept, others showed signs of wear and tear with dated TVs and damaged furniture. Despite these issues, the overall impression is that Best Western Patong Beach offers a comfortable and clean stay, especially appreciated for its central location and friendly staff.
Beds
However, the comfort level seemed to vary significantly. Numerous guests mentioned the beds being firm with descriptors ranging from extra firm to rock-hard. Some guests even reported the beds as too hard or uncomfortable. The firmness of both beds and pillows was a recurring critique with some finding the pillows high and hard.
A few reviews also pointed out issues with bed cleanliness and maintenance, including old, worn-out mattresses, beds full of hair and smelly sheets. Some guests felt the linen quality was cheap and noted an overall need for better upkeep.
Though the comfort experiences varied, the consensus suggests that while the beds at Best Western Patong Beach can be very comfortable for some, there is a distinct inconsistency in the quality and firmness of the bedding.
Cleanliness
However, there are occasional reports of inconsistent cleaning standards. Some guests mentioned that certain areas, like balconies and hallways, could be cleaner and that the level of thoroughness varied. There were also complaints about noisy cleaning staff and some persistent odors in rooms and corridors. Despite these issues, the hotel's overall cleanliness is commended with several positive remarks on the neatness and comfort of the rooms and common areas. The hotel's friendly staff and good location further enhance the visitor experience, despite some isolated complaints regarding less attentive service and occasional cleaning lapses.
Staff
Employees are regarded as efficient and prompt, ensuring a pleasant check-in and overall stay. Whether it's the receptionists, cleaning staff or bar personnel, the consensus is consistent: staff members are committed to offering excellent service and making guests feel comfortable. Some guests mentioned specific praise for the hotel staff’s kindness and helpfulness, often going out of their way to accommodate needs and requests.
While there are occasional remarks about language barriers and moments of slow responses, these are the exceptions rather than the norm. The team’s overall performance remains commendable, contributing significantly to the hotel's welcoming atmosphere. Many guests expressed heartfelt gratitude for the excellent service provided with some already planning future stays, eager to experience the friendliness and professionalism of the Best Western Patong Beach staff once again.
Wi-Fi
Gym
Several reviews mention that the gym could benefit from more attentive maintenance and longer operating hours. The gym often closes early and at odd times, particularly when it rains. Despite these shortcomings, the establishment has managed to offer a small, air-conditioned fitness room that some find quite nice.
Overall, while the gym may not impress everyone, it provides an adequate option for guests looking to maintain their fitness routines during their stay.
Pool
The poolside atmosphere is enhanced by friendly and accommodating staff with special mentions ensuring guests feel welcomed and well taken care of. Despite some comments about the pool closing early and the need for more sun loungers during peak times, the general consensus is that the rooftop pool is a major highlight of the hotel.
Located centrally, the hotel allows easy access to various amenities while providing clean, comfortable rooms. This combination ensures guests are overall happy to recommend the hotel with its beautiful and clean pool being a standout feature. The Best Western Patong Beach successfully offers a delightful rooftop experience that adds substantial value to a stay in Patong.
Parking
Family
However, there are also some concerns. Some reviews suggest that the hotel is not suitable for family vacations with issues such as the lack of transportation options specifically for families and better arrangements for airport transfers and general logistics.
Overall, while the hotel may meet the needs of some families looking for a clean and quiet place, it might fall short for others due to certain logistical shortcomings.
Nightlife
4 Star
Business
Accessible
Rooftop Pool
Outdoor Pool
Yes, Best Western Patong Beach has pool(s) that belong to one or more of the following categories: Infinity Pool, Rooftop Pool, Panoramic View Pool, Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Best Western Patong Beach.
No, Best Western Patong Beach doesn't allow dogs.
Yes, parking facilities are available at Best Western Patong Beach.
Yes, Best Western Patong Beach has a gym.
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