Four Points by Sheraton Phuket Patong Beach Resort
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Summary of reviewsThe Four Points by Sheraton Phuket Patong Beach Resort stands out as an exceptional destination, combining an ideal location, impressive amenities and stellar service. Located directly across from the clean and beautiful Patong Beach, the resort offers easy beach access and stunning ocean views while maintaining close proximity to Patong’s lively center, including Bangla Road and numerous shops, restaurants and nightlife options. This prime yet serene location makes it suitable for both family getaways and romantic escapes.
The resort's breakfast offerings receive high praise for their exceptional variety and quality, often described as the best hotel breakfast experience by many guests. The extensive buffet includes a mix of international and local cuisines, fresh fruits, delectable pastries and varied Asian influences. Despite the occasional crowd during peak times, the overall dining experience is enhanced by the inviting setup and attentive service.
Dinner at the resort equally impresses with standout mentions of the 'Sears & Co' restaurant and rooftop dining experiences that offer delicious, top-quality meals and excellent cocktails. Although there are a few critiques about the limited menu options for some meal plans, the food's quality and the pleasant dining ambiance greatly contribute to a delightful culinary experience.
The resort's rooms are noted for their modern, clean and stylish design. Though some standard rooms are found to be small, the overall conditions are praised with poolside rooms and those with balconies offering a superior experience. The impeccable daily housekeeping and functional air conditioning further enhance the comfort and satisfaction of the guests.
Cleanliness is a hallmark of the resort with spotless rooms, well-maintained facilities and pristine grounds. This high level of hygiene, combined with the beautiful design of the hotel, leaves a strong impression on visitors.
The exceptional staff is one of the resort’s greatest assets, consistently commended for their friendliness, professionalism and eagerness to assist. From the front desk to housekeeping, the entire team contributes to a welcoming and memorable stay, despite occasional delays during peak check-in/check-out times.
The resort provides reliably fast and consistent free WiFi, although some areas could see improvements in connectivity. The modern gym, although smaller in size, is well-equipped and appreciated for its 24/7 accessibility.
Guests are particularly delighted by the resort’s multiple pools, including a heated infinity pool and a quieter back pool, both praised for their cleanliness and design. Excellent poolside amenities and service enhance the enjoyment, making the pool area a beloved feature for families and individual travelers alike.
The beachfront location remains a major highlight, offering direct and quick access to Patong Beach, which guests frequently describe as stunning and versatile. The resort’s beachside pool and bar area complement the beach experience, offering a relaxed environment to enjoy the sun and sea.
Overall, the Four Points by Sheraton Phuket Patong Beach Resort excels in providing a comprehensive, luxurious and comfortable experience with its prime location, excellent dining options, modern facilities and outstanding staff making it a top choice for visitors to Phuket.
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The resort's breakfast offerings receive high praise for their exceptional variety and quality, often described as the best hotel breakfast experience by many guests. The extensive buffet includes a mix of international and local cuisines, fresh fruits, delectable pastries and varied Asian influences. Despite the occasional crowd during peak times, the overall dining experience is enhanced by the inviting setup and attentive service.
Dinner at the resort equally impresses with standout mentions of the 'Sears & Co' restaurant and rooftop dining experiences that offer delicious, top-quality meals and excellent cocktails. Although there are a few critiques about the limited menu options for some meal plans, the food's quality and the pleasant dining ambiance greatly contribute to a delightful culinary experience.
The resort's rooms are noted for their modern, clean and stylish design. Though some standard rooms are found to be small, the overall conditions are praised with poolside rooms and those with balconies offering a superior experience. The impeccable daily housekeeping and functional air conditioning further enhance the comfort and satisfaction of the guests.
Cleanliness is a hallmark of the resort with spotless rooms, well-maintained facilities and pristine grounds. This high level of hygiene, combined with the beautiful design of the hotel, leaves a strong impression on visitors.
The exceptional staff is one of the resort’s greatest assets, consistently commended for their friendliness, professionalism and eagerness to assist. From the front desk to housekeeping, the entire team contributes to a welcoming and memorable stay, despite occasional delays during peak check-in/check-out times.
The resort provides reliably fast and consistent free WiFi, although some areas could see improvements in connectivity. The modern gym, although smaller in size, is well-equipped and appreciated for its 24/7 accessibility.
Guests are particularly delighted by the resort’s multiple pools, including a heated infinity pool and a quieter back pool, both praised for their cleanliness and design. Excellent poolside amenities and service enhance the enjoyment, making the pool area a beloved feature for families and individual travelers alike.
The beachfront location remains a major highlight, offering direct and quick access to Patong Beach, which guests frequently describe as stunning and versatile. The resort’s beachside pool and bar area complement the beach experience, offering a relaxed environment to enjoy the sun and sea.
Overall, the Four Points by Sheraton Phuket Patong Beach Resort excels in providing a comprehensive, luxurious and comfortable experience with its prime location, excellent dining options, modern facilities and outstanding staff making it a top choice for visitors to Phuket.
Beachfront Hotel
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Hotel near The Beach
Hotel Taking Steps Towards Sustainability
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Hotel with Swimming Pool
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4-Star Hotel
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Guest Reviews
The Four Points by Sheraton Phuket Patong Beach Resort boasts an enviable location directly across from Patong Beach, ensuring guests enjoy easy beach access and stunning ocean views. The hotel is perfectly situated, offering a peaceful retreat while still being within walking distance to Patong’s lively center, including Bangla Road and various shops, restaurants and nightlife spots. Its prime position on the quieter end of Patong Beach allows for a serene atmosphere, making it ideal for those looking to relax away from the hustle and bustle. The resort is well-maintained, featuring clean and modern facilities, including beautiful pools, spacious and comfortable rooms and a high standard of service. Whether for a family getaway or a romantic escape, its combination of great location and excellent amenities makes it a top choice for visitors to Phuket.
Breakfast at Four Points by Sheraton Phuket Patong Beach Resort has garnered overwhelming praise from guests, described as exceptional and unparalleled. Visitors commend the extensive variety of offerings, which include a diverse mix of international and local cuisines. The breakfast buffet stands out for its richness and well-prepared dishes, featuring fresh fruits, delectable pastries and varied Asian influences, all served in an inviting and well-organized dining environment.
Guests highlight the amazing and delicious food, often labeling it the best hotel breakfast they've ever experienced. Many appreciate the large selection that caters to different dietary preferences, though some mention a limited variety for vegetarians and kosher-observant individuals. The breakfast value is also noted, praised for the wide range of choices available at a reasonable price, making it a highlight of the stay.
The ambiance of the breakfast area adds to the experience with luxurious and clean setups, though the space can get crowded during peak times. Despite occasional service delays, the majority of reviews reflect satisfaction with customer service and the quality of food. Overall, the breakfast at this resort is viewed as a significant aspect of the guest experience, often exceeding expectations and setting a high standard for hotel dining.
The Four Points by Sheraton Phuket Patong Beach Resort receives generally positive feedback regarding its dinner offerings with guests frequently praising the quality and taste of the food. The hotel's grill restaurant and rooftop dining are noted for their superb quality and good value for money. Guests often highlight the delicious, top-quality food and commend the excellent cocktails available.
Several specific mentions are made of the 'Sears & Co' restaurant with many guests describing their dining experiences there as exceptional. The evening meals, whether à la carte or buffet, are often perceived as delightful and satisfying with frequent accolades about the seafood selection and other gourmet options.
The diversity and freshness of dinner choices have been met with enthusiasm. However, some critiques include the limited menu options for those on half-board or prepaid meal plans. A minority of guests were disappointed with some aspects of the dinner service, such as occasional moldy ingredients or discrepancies in advertised specials. Despite these issues, overall, the dining experience at the hotel is highly regarded, contributing significantly to the guests' enjoyment of their stay.
Special events such as birthday dinners on the hotel rooftop or magical dinners with personalized service add to the overall charm. The inclusion of in-room dining options and the availability of halal and kosher food further enhance the flexibility and appeal of dining at this resort.
Four Points by Sheraton Phuket Patong Beach Resort provides a comfortable stay with its modern, clean and beautifully decorated rooms. Guests consistently praise the immaculate cleanliness and stylish design of the rooms, which feature comfortable and spacious layouts, large and cozy beds and contemporary furnishings.
Although some reviews highlight issues with room size, particularly for the standard rooms which some found to be small and cramped, most guests still found the overall room conditions satisfactory. Poolside rooms and those with balconies offer a more pleasant experience, though it is noted that not all rooms come with these features.
The soundproofing quality varies with some guests experiencing noise issues, while others appreciated the peaceful environment. The rooms are generally well-maintained with daily housekeeping ensuring they remain tidy and fresh. Guests also commend the air conditioning, which keeps the rooms cool and comfortable, though there are mentions of occasional moldy smells and instances of dampness.
Location-wise, the hotel has an excellent position with easy access to the beach and a nice pool area. Despite a few logistical issues with signage and room accessibility, the guest experience is largely positive with many appreciating the beautifully appointed and luxurious suites available. The modern, clean aesthetics, coupled with the attentive and cooperative staff, make this hotel a commendable choice for visitors to Phuket.
The beds at Four Points by Sheraton Phuket Patong Beach Resort have garnered extensive praise for their comfort and cleanliness. Guests have consistently described the beds as large, soft and extremely comfortable, often mentioning the quality of the mattresses and luxurious linens. The majority of reviews emphasized the superb comfort with some guests going as far as to say they were the best they've experienced in weeks. The pillows and blankets also received high marks, contributing to a restful sleep experience that many appreciated.
The housekeeping service maintains the bedding in pristine condition, ensuring cleanliness and freshness. The bed sizes have been noted as generous, adding to the overall comfort of the rooms. Guests highlighted the combination of firm pillows and comfy mattresses, which many found to be a perfect balance for a good night's sleep. Families traveling with children specifically mentioned the comfort of the beds as a positive aspect of their stay, although some noted that additional beds for family rooms come with extra charges and occasional delays.
Overall, the resort's beds have left a strong impression for their comfort, leaving many guests reluctant to leave these cozy accommodations. Whether for a short nap or a full night's rest, the beds at Four Points by Sheraton Phuket Patong Beach Resort seem to promise a delightful and restorative experience.
The Four Points by Sheraton Phuket Patong Beach Resort has steadily garnered a stellar reputation for its immaculate cleanliness. Feedback from guests indicates that the entire hotel, from the lobby and hallways to the rooms and facilities, is spotless and well-maintained. Reviewers frequently highlighted the very clean rooms, which are described as both spacious and comfortable. The swimming pools are also often mentioned for their cleanliness and stunning appearance.
Additionally, the hotel grounds and gardens are kept in pristine condition, reflecting a high level of maintenance. Modern design elements are ubiquitous, contributing to a fresh and organized atmosphere that consistently meets the high cleanliness standards expected by its guests. The hotel's cleaning service is not just thorough but also very attentive, ensuring that rooms and public areas are meticulously maintained.
Overall, this hotel excels in delivering a clean and well-kept environment, further enhanced by friendly and efficient staff members who uphold these standards. Guests often left with a strong impression of the resort’s beautiful design and exceptional hygiene, making it a highly recommended destination for those prioritizing cleanliness in their stay.
The 'Four Points by Sheraton Phuket Patong Beach Resort' is consistently praised for its exceptional staff, considered by many guests to be one of the hotel's greatest assets. Reviewers frequently highlight the team's friendliness, professionalism and willingness to assist, noting that the staff often go above and beyond to ensure a pleasant stay. Guests have described the staff as unfailingly kind, polite and attentive with numerous mentions of their smiling and welcoming demeanor. The service throughout the hotel, from the front desk to housekeeping, is commended for being prompt, efficient and courteous. Several specific staff members, including those at reception and the pool bar, received individual accolades for their outstanding service.
The staff's ability to resolve issues quickly and professionally enhances the overall guest experience. Despite occasional criticisms of understaffing leading to delays, particularly during check-in/check-out periods, the general consensus remains overwhelmingly positive. The warm hospitality, knowledge and attentiveness of the staff contribute significantly to the resort’s high ratings. Many guests appreciated the personal touches and genuine care shown by the staff, making their stays memorable and enjoyable. This level of service, combined with the hotel's excellent amenities and prime location, garners strong recommendations from past guests.
Four Points by Sheraton Phuket Patong Beach Resort generally receives positive feedback for its WiFi services. Many guests rated the WiFi as good with terms like fast, reliable and consistent frequently mentioned. The internet speed is often described as decent or quick and users typically found it easy to connect with no need for repeated logins. Coverage extends throughout the hotel, including the rooms and public areas and no dropouts were reported by some reviewers.
However, there were occasional criticisms, particularly about weak or spotty connections in certain rooms and a lack of WiFi signal in the hotel lobby. Some guests experienced intermittent connectivity and issues with signal quality that occasionally interrupted their activities. A few reviews noted WiFi as not being exceptional and mentioned its inability to handle calls or critical work tasks effectively.
On the positive side, the hotel's reception area reportedly offered better connectivity and technical support for hooking up devices was available. Guests praised the structural setup for seamless connections and highlighted that free WiFi was accessible throughout the property. Ultimately, while the resort’s WiFi service was generally good and met the needs of most guests, there were certain areas and specific conditions that could see improvements to ensure a uniformly excellent experience.
The gym at Four Points by Sheraton Phuket Patong Beach Resort generally receives positive feedback from guests. Frequent phrases highlight it as well-equipped, clean and modern, emphasizing the availability of new and state-of-the-art equipment. Many guests appreciate its maintenance, finding it well-organized and functional, making it perfect for a vacation workout. The fitness center operates 24/7, which adds to the convenience and guests often note that it is not crowded.
Although some guests mention that the gym is on the smaller side, they still find the equipment sufficient and varied, suitable for both cardio and weight training. The presence of enthusiastic instructors offering enjoyable classes is also much appreciated. Overall, the gym is considered excellent and impressive with good facilities and a high standard that successfully meets the guests' fitness needs during their stay.
The Four Points by Sheraton Phuket Patong Beach Resort boasts an array of impressive pool facilities that have delighted many guests. The resort features multiple pools, including a standout heated infinity pool with mesmerizing sea views and a quieter back pool for those seeking tranquility. The pools are consistently praised for their cleanliness with beautifully designed layouts that blend seamlessly with the surrounding nature, creating a luxurious atmosphere.
Guests appreciate the ample poolside amenities, such as clean towels and a well-stocked poolside bar offering quick drinks, cocktails and tasty food options. There's a relaxed and inviting vibe around the pools, adding to the enjoyment whether guests are lounging or taking a swim. Families have mentioned that the pools are great for all ages, including a dedicated children's pool that the little ones love.
Despite a few mentions of the pool area being crowded occasionally, the overall sentiment points to a well-maintained and spacious pool environment. The addition of swim-up bars and rooms with direct pool access enhances the convenience and allure of the pool areas. The poolside service is frequently highlighted as excellent, contributing to an overall wonderful pool experience at the resort.
The Four Points by Sheraton Phuket Patong Beach Resort boasts an exceptional location, being right across the road from the beautiful and clean Patong Beach. Guests frequently highlight the convenience of having direct and quick access to the beach, often describing it as just steps away from their rooms. The proximity of the beach allows visitors to enjoy beautiful sea views and a clean, lovely and expansive stretch of sand.
The beach area is versatile, catering to those looking for a calm and uncrowded spot as well as those interested in water sports like JetSkiing. Additionally, the beachfront ambiance is complemented by the hotel's beachside pool and bar area, offering a relaxed environment to soak up the sun.
Guests appreciate the hotel's clean and safe surroundings and its closeness to nearby restaurants and markets, enhancing the overall experience. Despite a few who may not prefer the general atmosphere of Patong Beach, the majority find the beach fantastic, stunning and amazing, often commending the excellent staff and services provided in this picturesque setting.
Overall, the resort's beachfront location stands out as a major highlight, making it a desirable choice for beach lovers seeking a blend of convenience and scenic beauty.
The parking situation at Four Points by Sheraton Phuket Patong Beach Resort is generally positive with ample and well-maintained spaces. Guests frequently highlight the large, clean and well-lit parking areas, which offer both free and paid options. Secure and easy access parking is a notable advantage with valet services available for added convenience. The presence of bike parking and under-roof parking for rented cars further enhances the experience. Despite minor issues such as a small parking area and the area between the hotel and parking lot not being safe for kids, the availability and accessibility of parking remain strong features of the hotel. Overall, the parking facilities meet standard expectations and contribute to a smooth and hassle-free stay.
Four Points by Sheraton Phuket Patong Beach Resort is an excellent choice for families seeking a fun, accommodating and clean environment for their vacation. The hotel is highly praised for its family-friendly atmosphere, making it ideal for families of all sizes. It features numerous amenities tailored for children, including a kids club, playground and multiple kids' pools, which are well-received and enjoyed by young guests.
The family suites are spacious and beautifully designed, providing a comfortable and connected environment for family members. Parents can relax knowing their children are entertained and welcomed in a secure play area. Additionally, the hotel's proximity to a 24-hour market adds convenience for families who may need essential items at any time.
With a variety of pools that are perfect for kids, a range of kid-friendly breakfast options and a general youthful and fun atmosphere, the resort meets the needs of both children and adults. Guests consistently highlight the hotel's cleanliness and the wonderful landscaping that makes it a visual delight for the entire family.
The hotel's location, right across from the beach, offers a serene and peaceful setting that stands out compared to other family-friendly destinations. It’s a highly recommended spot for family vacations, providing value for money and a plethora of activities that cater to children, ensuring a memorable stay for all.
Four Points by Sheraton Phuket Patong Beach Resort consistently delivers a high-quality experience deserving its four-star accreditation. Guests repeatedly highlight that the hotel often feels more like a five-star establishment due to its exceptional service and amenities. This hotel meets and often exceeds the expectations of a four-star property, offering fantastic value for the price.
The hotel's facilities are modern and well-maintained, contributing to its consistent four-star experience. Guests appreciate the range of amenities provided, such as comfortable accommodations and top-level services, which are indicative of a high-quality four-star hotel.
While some reviewers mention minor areas for improvement, such as the quality of towels or the size of the pools, the overall impression is overwhelmingly positive. The resort's excellent service, combined with its well-rated amenities, ensures a memorable stay that aligns with four-star standards.
In conclusion, Four Points by Sheraton Phuket Patong Beach Resort upholds its four-star rating with commendable service and facilities, often earning accolades that could place it in a higher category. Travelers seeking a perfect four-star vacation at affordable prices will find this hotel to be an excellent choice in the vibrant area of Patong Beach.
The Four Points by Sheraton Phuket Patong Beach Resort proves to be an excellent choice for business travelers, offering a wide range of amenities designed to cater to their needs. The hotel features good business facilities and a dedicated business center, making it ideal for business trips and remote work. Conveniently located, the hotel ensures easy accessibility and positions itself as a business-friendly environment. The reliable and strong Wi-Fi is a significant advantage for those requiring seamless connectivity.
For professional gatherings, the hotel provides well-arranged conference rooms and quiet workspaces, ideal for meetings and focused tasks. Services such as quick check-ins for those with business status and solid business packages enhance the overall experience for business travelers.
While the front desk can be busy due to the high guest load, the hotel offers good management and clean, well-maintained amenities that accommodate both business and personal stays. The hotel's facilities are also suitable for executive gatherings and offer excellent value for money.
However, it is noted that there is no specific business center or booths available for quick, quiet business calls outside of guestrooms. Despite this, the hotel remains an appropriate choice for business stays, balancing comfort with efficiency and providing a supportive environment for business activities.
Four Points by Sheraton Phuket Patong Beach Resort receives commendable reviews for its accessibility features, making it a practical choice for travelers with disabilities. The hotel provides accessible rooms that are clean and equipped with the necessary facilities. The resort itself is designed to be easily navigable with features such as wide paths, elevators to all floors and ramps for rooms, ensuring that getting around is hassle-free even with a stroller or wheelchair.
Guests appreciate the hotel's convenient location, offering easy access to the beach, nearby stores and restaurants, all of which are reachable by foot. The accessible parking and dedicated entrances further contribute to a smooth experience for visitors. Many remark on the accommodating nature of the helpful and friendly staff, enhancing the overall ease of stay.
Although there are some mentions of the hotel being somewhat accessible and not very disabled-friendly in certain areas, the general consensus is positive. Many find the accessibility features to be good with accessible gym facilities, rooms and public areas, making it an excellent option for older guests and those with physical challenges. The resort's overall accessibility is considered good with key areas like the lobby and beach also being accessible, leading to recommendations and willingness to return for future visits.
At the Four Points by Sheraton Phuket Patong Beach Resort, the children's pool stands out as a well-maintained and fun area for young guests. Families appreciate the great children's pool options, including a decent sliding pool and various kiddies' pools. The pool areas are clean and equipped with features ideal for kids, who thoroughly enjoy their time swimming and playing.
The resort offers a dedicated children's area and a kids' club that keeps little ones entertained with enjoyable activities. For parents, the emphasis on safety is reassuring with visible guards around the pools and secure play areas for children.
The family-friendly amenities extend to a vibrant and cozy children's zone, making it an excellent choice for families traveling with children. Despite some noise in the pool area, the overall experience is overwhelmingly positive with the children's pool considered a lovely and added bonus for families. The resort's combination of a kid-friendly environment and comfortable accommodation makes it an ideal destination for families.
The outdoor pool setup at Four Points by Sheraton Phuket Patong Beach Resort consistently impresses guests. With multiple well-maintained pools to choose from, including a large central pool and an infinity pool boasting stunning beach views, the variety ensures something for every preference. Guests particularly appreciate the clean, tidy and beautifully maintained pool areas with many enjoying the convenience of poolside rooms and the delightful pool bar. The well-kept surroundings and courteous staff add to the overall relaxing and vibrant atmosphere, making it a perfect spot for unwinding and enjoying the scenic beachfront. With several pools, floaties and fresh water, the pools are a major highlight of the stay, providing both a pleasing aesthetic and a great place to relax.
Four Points by Sheraton Phuket Patong Beach Resort has received commendable feedback from guests, particularly honeymooners who found it to be an ideal romantic getaway. The hotel caters exceptionally well to couples with several reviews highlighting its quiet and romantic ambiance, which is perfect for creating lasting honeymoon memories.
Guests frequently mentioned the accommodating and attentive staff who went above and beyond to make their special getaway even more memorable. The hotel offers special honeymoon packages with many couples praising the wonderful arrangements and small special touches that made their stay extra special. The honeymoon suites were noted for their comfort and beauty, providing an inviting space for couples to relax.
Furthermore, the overall ambiance of the resort contributes significantly to creating a romantic atmosphere, making it a highly recommended venue for honeymooners. Guests appreciated the thoughtful honeymoon treatment and the great honeymoon arrangements, cementing Four Points by Sheraton Phuket Patong Beach Resort as a perfect spot for newlyweds.
Whether for a tranquil honeymoon or creating fond honeymoon memories, the consensus is clear: this hotel is an ideal choice for celebrating the beginning of a new life together.
Four Points by Sheraton Phuket Patong Beach Resort offers a highly regarded yoga experience, making it a prime destination for yoga enthusiasts. Guests appreciated the nice yoga classes and the great yoga space available at the hotel. The yoga facilities are well-maintained, featuring both indoor and outdoor yoga areas with the outdoor spaces especially praised for their lovely scenery and calm atmosphere.
Free yoga sessions are consistently organized and the presence of good yoga instructors enhances the overall experience. Complimentary yoga mats are provided to participants, adding to the convenience. The yoga sessions held at the gym also received positive feedback, emphasizing the hotel’s commitment to providing rejuvenating and refreshing yoga activities.
Although there were some minor disappointments, such as the occasional need to move beach yoga sessions indoors due to low attendance and the lack of other outdoor activities, the overall sentiment remained highly favorable. Guests highlighted the consistent availability of yoga classes and the outstanding quality of the sessions, making it an excellent choice for a yoga retreat.
Four Points by Sheraton Phuket Patong Beach Resort offers an incredibly romantic atmosphere, making it an ideal destination for couples seeking an intimate escape. The hotel excels in creating a romantic vibe with a blend of lovely décor, elegant ambiance and quiet corners perfect for couples. Guests have praised the hotel for being a beautiful place for a romantic vacation, enhanced by romantic sunset views and serene surroundings away from the hustle and bustle.
The environment is specifically designed to cater to couples with personalized decorations and settings that add a unique romantic touch. Dining options are exceptional for a romantic dinner on the beach with good food and a varied selection of quality drinks. The romantic swimming pool and romantic night market add to the overall experience, making it a perfect spot for couples looking to unwind and relax together.
The hotel is not just a great romantic getaway but also an ideal place for proposals and celebrating special moments. The peaceful and cozy atmosphere coupled with amazing scenery and ambiance ensures that young couples and honeymooners find it a memorable retreat. Overall, the super romantic ambiance and excellent accommodations make Four Points by Sheraton Phuket Patong Beach Resort a top recommendation for couples aiming for a dream romantic getaway.
The Four Points by Sheraton Phuket Patong Beach Resort boasts an enviable beachfront location, placing visitors directly across from Patong Beach. Guests frequently laud the hotel's prime spot as providing both convenience and exceptional views, making it a fantastic beachfront destination. The beautiful and clean stretch of sand is mere steps away, separated only by a main road that some reviews note can be noisy, but this aspect does not seem to significantly detract from the overall experience.
The resort features multiple pools, including a beachfront poolside and a seafront infinity pool, which provides guests with stunning vistas of the ocean. Dining options abound right by the beach, offering a variety of local and international cuisines that cater to different palates. Families will find plenty of activities for children, along with beachfront cafes for a relaxing meal with a sea view.
The property’s proximity to the lively center of Patong means that restaurants, local food stands and shops are conveniently close, adding to the appeal of its location. Additionally, guests appreciate the hotel's cleanliness and excellent service, contributing to a satisfying stay. Despite the presence of a bustling road between the hotel and the beach, the easy access and beautiful scenery make this a desirable spot for beach lovers seeking both tranquility and nearby attractions in Patong.
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Location
Breakfast
Guests highlight the amazing and delicious food, often labeling it the best hotel breakfast they've ever experienced. Many appreciate the large selection that caters to different dietary preferences, though some mention a limited variety for vegetarians and kosher-observant individuals. The breakfast value is also noted, praised for the wide range of choices available at a reasonable price, making it a highlight of the stay.
The ambiance of the breakfast area adds to the experience with luxurious and clean setups, though the space can get crowded during peak times. Despite occasional service delays, the majority of reviews reflect satisfaction with customer service and the quality of food. Overall, the breakfast at this resort is viewed as a significant aspect of the guest experience, often exceeding expectations and setting a high standard for hotel dining.
Dinner
Several specific mentions are made of the 'Sears & Co' restaurant with many guests describing their dining experiences there as exceptional. The evening meals, whether à la carte or buffet, are often perceived as delightful and satisfying with frequent accolades about the seafood selection and other gourmet options.
The diversity and freshness of dinner choices have been met with enthusiasm. However, some critiques include the limited menu options for those on half-board or prepaid meal plans. A minority of guests were disappointed with some aspects of the dinner service, such as occasional moldy ingredients or discrepancies in advertised specials. Despite these issues, overall, the dining experience at the hotel is highly regarded, contributing significantly to the guests' enjoyment of their stay.
Special events such as birthday dinners on the hotel rooftop or magical dinners with personalized service add to the overall charm. The inclusion of in-room dining options and the availability of halal and kosher food further enhance the flexibility and appeal of dining at this resort.
Rooms
Although some reviews highlight issues with room size, particularly for the standard rooms which some found to be small and cramped, most guests still found the overall room conditions satisfactory. Poolside rooms and those with balconies offer a more pleasant experience, though it is noted that not all rooms come with these features.
The soundproofing quality varies with some guests experiencing noise issues, while others appreciated the peaceful environment. The rooms are generally well-maintained with daily housekeeping ensuring they remain tidy and fresh. Guests also commend the air conditioning, which keeps the rooms cool and comfortable, though there are mentions of occasional moldy smells and instances of dampness.
Location-wise, the hotel has an excellent position with easy access to the beach and a nice pool area. Despite a few logistical issues with signage and room accessibility, the guest experience is largely positive with many appreciating the beautifully appointed and luxurious suites available. The modern, clean aesthetics, coupled with the attentive and cooperative staff, make this hotel a commendable choice for visitors to Phuket.
Beds
The housekeeping service maintains the bedding in pristine condition, ensuring cleanliness and freshness. The bed sizes have been noted as generous, adding to the overall comfort of the rooms. Guests highlighted the combination of firm pillows and comfy mattresses, which many found to be a perfect balance for a good night's sleep. Families traveling with children specifically mentioned the comfort of the beds as a positive aspect of their stay, although some noted that additional beds for family rooms come with extra charges and occasional delays.
Overall, the resort's beds have left a strong impression for their comfort, leaving many guests reluctant to leave these cozy accommodations. Whether for a short nap or a full night's rest, the beds at Four Points by Sheraton Phuket Patong Beach Resort seem to promise a delightful and restorative experience.
Cleanliness
Additionally, the hotel grounds and gardens are kept in pristine condition, reflecting a high level of maintenance. Modern design elements are ubiquitous, contributing to a fresh and organized atmosphere that consistently meets the high cleanliness standards expected by its guests. The hotel's cleaning service is not just thorough but also very attentive, ensuring that rooms and public areas are meticulously maintained.
Overall, this hotel excels in delivering a clean and well-kept environment, further enhanced by friendly and efficient staff members who uphold these standards. Guests often left with a strong impression of the resort’s beautiful design and exceptional hygiene, making it a highly recommended destination for those prioritizing cleanliness in their stay.
Staff
The staff's ability to resolve issues quickly and professionally enhances the overall guest experience. Despite occasional criticisms of understaffing leading to delays, particularly during check-in/check-out periods, the general consensus remains overwhelmingly positive. The warm hospitality, knowledge and attentiveness of the staff contribute significantly to the resort’s high ratings. Many guests appreciated the personal touches and genuine care shown by the staff, making their stays memorable and enjoyable. This level of service, combined with the hotel's excellent amenities and prime location, garners strong recommendations from past guests.
Wi-Fi
However, there were occasional criticisms, particularly about weak or spotty connections in certain rooms and a lack of WiFi signal in the hotel lobby. Some guests experienced intermittent connectivity and issues with signal quality that occasionally interrupted their activities. A few reviews noted WiFi as not being exceptional and mentioned its inability to handle calls or critical work tasks effectively.
On the positive side, the hotel's reception area reportedly offered better connectivity and technical support for hooking up devices was available. Guests praised the structural setup for seamless connections and highlighted that free WiFi was accessible throughout the property. Ultimately, while the resort’s WiFi service was generally good and met the needs of most guests, there were certain areas and specific conditions that could see improvements to ensure a uniformly excellent experience.
Gym
Although some guests mention that the gym is on the smaller side, they still find the equipment sufficient and varied, suitable for both cardio and weight training. The presence of enthusiastic instructors offering enjoyable classes is also much appreciated. Overall, the gym is considered excellent and impressive with good facilities and a high standard that successfully meets the guests' fitness needs during their stay.
Pool
Guests appreciate the ample poolside amenities, such as clean towels and a well-stocked poolside bar offering quick drinks, cocktails and tasty food options. There's a relaxed and inviting vibe around the pools, adding to the enjoyment whether guests are lounging or taking a swim. Families have mentioned that the pools are great for all ages, including a dedicated children's pool that the little ones love.
Despite a few mentions of the pool area being crowded occasionally, the overall sentiment points to a well-maintained and spacious pool environment. The addition of swim-up bars and rooms with direct pool access enhances the convenience and allure of the pool areas. The poolside service is frequently highlighted as excellent, contributing to an overall wonderful pool experience at the resort.
Beach
The beach area is versatile, catering to those looking for a calm and uncrowded spot as well as those interested in water sports like JetSkiing. Additionally, the beachfront ambiance is complemented by the hotel's beachside pool and bar area, offering a relaxed environment to soak up the sun.
Guests appreciate the hotel's clean and safe surroundings and its closeness to nearby restaurants and markets, enhancing the overall experience. Despite a few who may not prefer the general atmosphere of Patong Beach, the majority find the beach fantastic, stunning and amazing, often commending the excellent staff and services provided in this picturesque setting.
Overall, the resort's beachfront location stands out as a major highlight, making it a desirable choice for beach lovers seeking a blend of convenience and scenic beauty.
Parking
Family
The family suites are spacious and beautifully designed, providing a comfortable and connected environment for family members. Parents can relax knowing their children are entertained and welcomed in a secure play area. Additionally, the hotel's proximity to a 24-hour market adds convenience for families who may need essential items at any time.
With a variety of pools that are perfect for kids, a range of kid-friendly breakfast options and a general youthful and fun atmosphere, the resort meets the needs of both children and adults. Guests consistently highlight the hotel's cleanliness and the wonderful landscaping that makes it a visual delight for the entire family.
The hotel's location, right across from the beach, offers a serene and peaceful setting that stands out compared to other family-friendly destinations. It’s a highly recommended spot for family vacations, providing value for money and a plethora of activities that cater to children, ensuring a memorable stay for all.
4 Star
The hotel's facilities are modern and well-maintained, contributing to its consistent four-star experience. Guests appreciate the range of amenities provided, such as comfortable accommodations and top-level services, which are indicative of a high-quality four-star hotel.
While some reviewers mention minor areas for improvement, such as the quality of towels or the size of the pools, the overall impression is overwhelmingly positive. The resort's excellent service, combined with its well-rated amenities, ensures a memorable stay that aligns with four-star standards.
In conclusion, Four Points by Sheraton Phuket Patong Beach Resort upholds its four-star rating with commendable service and facilities, often earning accolades that could place it in a higher category. Travelers seeking a perfect four-star vacation at affordable prices will find this hotel to be an excellent choice in the vibrant area of Patong Beach.
Business
For professional gatherings, the hotel provides well-arranged conference rooms and quiet workspaces, ideal for meetings and focused tasks. Services such as quick check-ins for those with business status and solid business packages enhance the overall experience for business travelers.
While the front desk can be busy due to the high guest load, the hotel offers good management and clean, well-maintained amenities that accommodate both business and personal stays. The hotel's facilities are also suitable for executive gatherings and offer excellent value for money.
However, it is noted that there is no specific business center or booths available for quick, quiet business calls outside of guestrooms. Despite this, the hotel remains an appropriate choice for business stays, balancing comfort with efficiency and providing a supportive environment for business activities.
Accessible
Guests appreciate the hotel's convenient location, offering easy access to the beach, nearby stores and restaurants, all of which are reachable by foot. The accessible parking and dedicated entrances further contribute to a smooth experience for visitors. Many remark on the accommodating nature of the helpful and friendly staff, enhancing the overall ease of stay.
Although there are some mentions of the hotel being somewhat accessible and not very disabled-friendly in certain areas, the general consensus is positive. Many find the accessibility features to be good with accessible gym facilities, rooms and public areas, making it an excellent option for older guests and those with physical challenges. The resort's overall accessibility is considered good with key areas like the lobby and beach also being accessible, leading to recommendations and willingness to return for future visits.
Children's Pool
The resort offers a dedicated children's area and a kids' club that keeps little ones entertained with enjoyable activities. For parents, the emphasis on safety is reassuring with visible guards around the pools and secure play areas for children.
The family-friendly amenities extend to a vibrant and cozy children's zone, making it an excellent choice for families traveling with children. Despite some noise in the pool area, the overall experience is overwhelmingly positive with the children's pool considered a lovely and added bonus for families. The resort's combination of a kid-friendly environment and comfortable accommodation makes it an ideal destination for families.
Outdoor Pool
Honeymoon
Guests frequently mentioned the accommodating and attentive staff who went above and beyond to make their special getaway even more memorable. The hotel offers special honeymoon packages with many couples praising the wonderful arrangements and small special touches that made their stay extra special. The honeymoon suites were noted for their comfort and beauty, providing an inviting space for couples to relax.
Furthermore, the overall ambiance of the resort contributes significantly to creating a romantic atmosphere, making it a highly recommended venue for honeymooners. Guests appreciated the thoughtful honeymoon treatment and the great honeymoon arrangements, cementing Four Points by Sheraton Phuket Patong Beach Resort as a perfect spot for newlyweds.
Whether for a tranquil honeymoon or creating fond honeymoon memories, the consensus is clear: this hotel is an ideal choice for celebrating the beginning of a new life together.
Yoga
Free yoga sessions are consistently organized and the presence of good yoga instructors enhances the overall experience. Complimentary yoga mats are provided to participants, adding to the convenience. The yoga sessions held at the gym also received positive feedback, emphasizing the hotel’s commitment to providing rejuvenating and refreshing yoga activities.
Although there were some minor disappointments, such as the occasional need to move beach yoga sessions indoors due to low attendance and the lack of other outdoor activities, the overall sentiment remained highly favorable. Guests highlighted the consistent availability of yoga classes and the outstanding quality of the sessions, making it an excellent choice for a yoga retreat.
Romantic
The environment is specifically designed to cater to couples with personalized decorations and settings that add a unique romantic touch. Dining options are exceptional for a romantic dinner on the beach with good food and a varied selection of quality drinks. The romantic swimming pool and romantic night market add to the overall experience, making it a perfect spot for couples looking to unwind and relax together.
The hotel is not just a great romantic getaway but also an ideal place for proposals and celebrating special moments. The peaceful and cozy atmosphere coupled with amazing scenery and ambiance ensures that young couples and honeymooners find it a memorable retreat. Overall, the super romantic ambiance and excellent accommodations make Four Points by Sheraton Phuket Patong Beach Resort a top recommendation for couples aiming for a dream romantic getaway.
Beachfront
The resort features multiple pools, including a beachfront poolside and a seafront infinity pool, which provides guests with stunning vistas of the ocean. Dining options abound right by the beach, offering a variety of local and international cuisines that cater to different palates. Families will find plenty of activities for children, along with beachfront cafes for a relaxing meal with a sea view.
The property’s proximity to the lively center of Patong means that restaurants, local food stands and shops are conveniently close, adding to the appeal of its location. Additionally, guests appreciate the hotel's cleanliness and excellent service, contributing to a satisfying stay. Despite the presence of a bustling road between the hotel and the beach, the easy access and beautiful scenery make this a desirable spot for beach lovers seeking both tranquility and nearby attractions in Patong.
Yes, Four Points by Sheraton Phuket Patong Beach Resort has pool(s) that belong to one or more of the following categories: Children's Pool, Outdoor Pool.
No, a spa isn't available at Four Points by Sheraton Phuket Patong Beach Resort.
No, Four Points by Sheraton Phuket Patong Beach Resort doesn't allow dogs.
Yes, parking facilities are available at Four Points by Sheraton Phuket Patong Beach Resort.
Yes, Four Points by Sheraton Phuket Patong Beach Resort has a gym.
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Hotel in Patong Beach
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From $82
