Naina Resort & Spa - SHA Extra Plus
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Summary of reviewsNaina Resort & Spa - SHA Extra Plus is lauded for its prime location in Patong, offering convenient access to popular spots like Bangla Road, Patong Beach and Jungceylon Shopping Center within a short walk. Guests enjoy the resort's tranquil setting, lush gardens and peaceful environment, making it an ideal retreat that balances relaxation with proximity to shops, local eateries and nightlife.
The breakfast experience at the resort garners mixed feedback. While some guests appreciate the hearty and plentiful options, fresh fruit and pleasant dining setting, others find the offerings to be basic and repetitive, lacking in variety and failing to meet international standards.
Dining at the resort's restaurant receives positive remarks for its ambiance and the quality of food, especially the pizza and burgers. However, some visitors find the pricing high for the portion sizes and quality, indicating room for improvement in both pricing and menu consistency.
Room experiences vary with guests appreciating the spaciousness, cleanliness and comfortable amenities of upgraded rooms. Nonetheless, issues such as dated decor, poor lighting and inconsistent cleanliness are noted, suggesting the need for renovations and better maintenance.
The resort's cleanliness generally impresses many visitors with praise for the clean rooms, fresh linens and well-maintained pool. However, some guests encounter problems with inconsistent cleaning standards, broken amenities and occasional hygiene lapses.
Staff at the resort are frequently commended for their friendliness, helpfulness and attentiveness, particularly reception and housekeeping personnel. Yet, there are reports of occasional unhelpful or slow service, pointing to the potential for enhanced service consistency.
Wi-Fi connectivity is a significant concern with many guests experiencing weak and unreliable signals, particularly in rooms, indicating a need for improvement in this area.
The spa stands out as a highlight with guests praising the excellent massages, professional environment and reasonable pricing. The serene and clean atmosphere of the spa contributes to a highly positive experience for many visitors.
The gym receives mixed reviews with some appreciation for the boxing ring and Muay Thai sessions. However, the equipment is often described as old and non-functional, suggesting the facility could benefit from updates and better maintenance.
The pool is a notable feature, frequently described as large, clean and inviting. While some guests appreciate the pool area and amenities, others mention issues such as high chlorine levels, inadequate sun loungers and the need for renovation.
For families, the resort offers spacious rooms and a large, well-marked pool that children enjoy. Its proximity to family-friendly activities enhances its appeal. However, noise from nearby activities and the lack of dedicated children's facilities might be less suitable for families with young children. The allowance of dogs is also noted, which may influence family stay satisfaction.
Overall, Naina Resort & Spa - SHA Extra Plus delights guests with its strategic location, serene environment and excellent spa services, though improvements in areas such as room updates, breakfast variety, Wi-Fi connectivity and gym facilities would elevate the overall guest experience.
Categories
The breakfast experience at the resort garners mixed feedback. While some guests appreciate the hearty and plentiful options, fresh fruit and pleasant dining setting, others find the offerings to be basic and repetitive, lacking in variety and failing to meet international standards.
Dining at the resort's restaurant receives positive remarks for its ambiance and the quality of food, especially the pizza and burgers. However, some visitors find the pricing high for the portion sizes and quality, indicating room for improvement in both pricing and menu consistency.
Room experiences vary with guests appreciating the spaciousness, cleanliness and comfortable amenities of upgraded rooms. Nonetheless, issues such as dated decor, poor lighting and inconsistent cleanliness are noted, suggesting the need for renovations and better maintenance.
The resort's cleanliness generally impresses many visitors with praise for the clean rooms, fresh linens and well-maintained pool. However, some guests encounter problems with inconsistent cleaning standards, broken amenities and occasional hygiene lapses.
Staff at the resort are frequently commended for their friendliness, helpfulness and attentiveness, particularly reception and housekeeping personnel. Yet, there are reports of occasional unhelpful or slow service, pointing to the potential for enhanced service consistency.
Wi-Fi connectivity is a significant concern with many guests experiencing weak and unreliable signals, particularly in rooms, indicating a need for improvement in this area.
The spa stands out as a highlight with guests praising the excellent massages, professional environment and reasonable pricing. The serene and clean atmosphere of the spa contributes to a highly positive experience for many visitors.
The gym receives mixed reviews with some appreciation for the boxing ring and Muay Thai sessions. However, the equipment is often described as old and non-functional, suggesting the facility could benefit from updates and better maintenance.
The pool is a notable feature, frequently described as large, clean and inviting. While some guests appreciate the pool area and amenities, others mention issues such as high chlorine levels, inadequate sun loungers and the need for renovation.
For families, the resort offers spacious rooms and a large, well-marked pool that children enjoy. Its proximity to family-friendly activities enhances its appeal. However, noise from nearby activities and the lack of dedicated children's facilities might be less suitable for families with young children. The allowance of dogs is also noted, which may influence family stay satisfaction.
Overall, Naina Resort & Spa - SHA Extra Plus delights guests with its strategic location, serene environment and excellent spa services, though improvements in areas such as room updates, breakfast variety, Wi-Fi connectivity and gym facilities would elevate the overall guest experience.
Hotel Taking Steps Towards Sustainability
Hotel with Spa
Family Friendly Hotel
Dog Friendly Hotel
Romantic Hotel
Hotel near Nightlife Spots
Hotel with Swimming Pool
Outdoor Pool
Business Hotel
Hotel with Gym
4-Star Hotel
Hotel with Outdoor Pool
Guest Reviews
Naina Resort & Spa - SHA Extra Plus offers an excellent location amidst the dynamic atmosphere of Patong. Guests find it perfect for leisurely walks to key destinations like Bangla Road, Patong Beach and Jungceylon Shopping Center, typically within a 15-minute walk. The resort is nestled in a quieter area, providing a tranquil escape from the bustling city while still being close to shops, street food vendors, restaurants and nightlife.
Visitors appreciate easy access to both the city center and local attractions, including the Muay Thai training stadium and a variety of nearby local eateries. Despite some remarks about the beach being slightly farther than expected, the location is often highlighted as superb and strategically positioned for exploring Patong's vibrant offerings.
The hotel's serene setting, lush gardens and peaceful environment contribute to a pleasant stay, making it ideal for relaxation. Its proximity to major activities and essential amenities ensures that everything you need is within reach. Whether you're looking for a lively night out or a quiet retreat, Naina Resort & Spa's location provides a balanced mix of both.
The breakfast experience at Naina Resort & Spa - SHA Extra Plus received mixed reviews from guests. On the positive side, many appreciated the hearty breakfasts, fresh fruit and the beautiful setting with views from the patio and the calming music during breakfast time. Some guests found the breakfast to be good, yummy or even excellent. Others mentioned that the breakfast was plentiful with some highlighting specific items like omelettes or the typical Thai offerings.
However, a significant number of reviews pointed out drawbacks. Many guests found the breakfast to be very basic, lacking in variety and described it as monotonous with the same offerings daily. There were also comments regarding the breakfast being not up to international standards with some guests noting the absence of key items such as cheese, bacon, cold cuts and yogurt. Others felt the breakfast was a disappointment due to the limited choices, poor coffee and generally unappetizing or cold food.
Overall, while some guests found the breakfast satisfying or better than expected, others felt it needed significant improvement in terms of variety and quality. The setting and presentation were often praised, but the actual food offerings did not always meet the expectations of many travelers.
Naina Resort & Spa - SHA Extra Plus offers a dining experience with a mix of positive and critical feedback from guests. The restaurant at the resort is described as very nice and beautiful with many guests praising the food, calling it very good or delicious, particularly enjoying the pizza and burgers. There is a good selection of foods available for both lunch and dinner and the meals are considered generally very good and reasonably priced by some visitors.
However, there are comments about the restaurant being quite expensive and some found the prices to be quite high for the quality and portion sizes provided. A few guests felt let down by the dining experience with some describing the food as merely okay or average. There were remarks on the limited menu availability at certain times and instances of the quality not meeting expectations. Overall, while the restaurant has potential, it appears there is room for improvement in both pricing strategy and consistency of food quality.
Naina Resort & Spa offers a mixed experience when it comes to its rooms. On the positive side, many guests appreciated the room size, describing them as large and spacious. The rooms were often noted for being clean with daily housekeeping that ensured fresh linens and well-maintained amenities. Guests staying in upgraded or deluxe rooms enjoyed features like big bathrooms, comfy beds and tasteful decoration. The pool views and the availability of modern amenities enhanced the stay for several visitors.
However, there are notable drawbacks. Many reviews pointed out that the rooms are outdated and could benefit from significant renovation. Issues such as poor lighting, broken fixtures and old furniture were commonly mentioned. The state of cleanliness was inconsistent with some guests encountering dust, cockroaches and even items left from previous occupants. Air conditioning issues, such as leaks and non-functioning units, led to frequent room changes for some guests. Additionally, bathrooms often had problems like limescale, poor water pressure and unpleasant smells.
The overall impression is that while the room size and some aspects of comfort are commendable, the general maintenance and updating of the rooms leave much to be desired. For travelers prioritizing space and basic comfort with a willingness to overlook dated facilities, Naina Resort & Spa might still be a suitable choice.
Guests of Naina Resort & Spa - SHA Extra Plus have shared varied opinions about the beds at the hotel. Several guests appreciated the large and spacious beds, describing them as comfortable and well-suited for a good night's sleep. Some highlighted the beds as very comfortable and super comfortable, praising the size and comfort.
However, other guests had less favorable experiences, pointing out that many of the beds were uncomfortably hard and firm with some noting the presence of old, worn-out spring mattresses. Some mentioned that the double beds were merely two single beds pushed together, which detracted from their comfort.
Cleanliness issues were also a point of concern for some with reports of dirty or stained bedding and sheets not being changed upon request. While some visitors found the bedding comfortable, others found it dirty and stained, which affected their overall impression.
In summary, the bed quality at Naina Resort & Spa - SHA Extra Plus appears to be inconsistent with some guests enjoying large, comfortable beds, while others faced issues with hard, uncomfortable mattresses and cleanliness concerns.
Naina Resort & Spa - SHA Extra Plus has garnered varied guest reviews regarding its cleanliness. Many guests appreciated the clean rooms, fresh-smelling towels and bed sheets and the generally well-maintained atmosphere of the hotel. The swimming pool is often praised for being clean and inviting and housekeeping ensures rooms are cleaned regularly, which provides a pleasant experience for many visitors.
However, some guests have noted significant inconsistencies in room cleanliness. Reports of dusty and moldy corners, dirty bedding and inadequate room cleaning efforts, even after complaints, have been mentioned. Issues such as broken sunbeds, bathroom floods and noise from air conditioners further dampened the experience for some travelers.
Moreover, conditions like stained and smelly linens, cat fur on bedding and occasional absence of toilet paper indicate lapses in maintaining hygiene standards. Some facilities appear aged and in need of refurbishment and minor maintenance issues like cracked floor tiles and malfunctioning showers were also problematic.
Despite these points, certain guests recognized the daily housekeeping efforts, clean surroundings and the well-kept communal areas. The resort’s large, clean pool and scenic territory add to the overall appeal. While the cleanliness experience at Naina Resort & Spa - SHA Extra Plus varies, the general feedback leans towards needing more consistent and thorough cleaning practices.
The staff at Naina Resort & Spa - SHA Extra Plus receive diverse feedback from guests with many praising their friendliness, helpfulness and attentiveness. Reception staff and housekeeping, notably Gigi, are often highlighted for their positive attitudes and willingness to assist.
Guests frequently describe the staff as kind, charming and welcoming with particular commendation for their efforts to make visitors comfortable. The friendliness and accommodating nature of the staff contribute greatly to the overall guest experience with many staff members going out of their way to be supportive and professional.
However, there are also noted inconsistencies. Some guests reported encounters with unhelpful or unfriendly staff, particularly at night. Instances of staff being slow to respond, unsupportive or even cold were mentioned, indicating room for improvement in service consistency. Issues with check-in and check-out services were also highlighted, suggesting that these areas might benefit from more efficient procedures.
In summary, while Naina Resort & Spa boasts many attentive and friendly staff members who enhance the guest experience, attention to improving service consistency and addressing specific staff interactions could elevate the resort's overall service quality.
While staying at 'Naina Resort & Spa - SHA Extra Plus', guests often highlighted the hotel's Wi-Fi as a major concern. Many noted that the connection was weak and unreliable with frequent interruptions and slow speeds. Some reported that Wi-Fi was difficult to catch in their rooms and, at times, was as good as useless. It seems that the most stable connections were available in the lobby and restaurant areas. Despite a few mentions of great or very good Wi-Fi, the overarching sentiment reflected significant room for improvement in this area.
Naina Resort & Spa - SHA Extra Plus boasts a wonderful spa experience according to guest reviews. The massages are consistently praised for their excellence with many describing them as amazing, fantastic and very good. The spa itself is often highlighted as beautiful, clean and friendly, creating a welcoming atmosphere for relaxation.
Guests frequently mention the professional and clean environment, contributing to the overall high quality of their spa visits. Many have enjoyed using the spa daily, finding the treatments both authentic and deeply relaxing. The spa amenities are generally considered excellent with a specific nod to the Thai massages priced at a reasonable 350 baht per hour.
While few complaints about the spa facilities exist, these are overshadowed by numerous positive remarks about the service and overall experience. For those planning a stay at Naina Resort & Spa, the spa’s services appear to be a standout feature, promising a serene and rejuvenating escape.
The gym at Naina Resort & Spa - SHA Extra Plus has received mixed feedback from guests. Some praise the presence of a boxing ring, finding it a good feature that allows for boxing training, including Muay Thai sessions with trainers like Mai Thi, which seems to be a highlight for fitness enthusiasts. However, the gym equipment generally receives poor reviews, being described as old-fashioned, rusty and often non-functional. Guests have noted that half of the gym is situated outdoors and while it appears modern and new to some, others feel it is neglected and in need of massive improvements. The overall sentiment suggests that the gym is basic with only minimal weights and cardio equipment available, leading to an unsatisfactory experience for those looking for a comprehensive workout facility. Additionally, the gym's noise level is moderate and there is a nearby gym that can be noisy and crowded during fights, which may detract from the resort's tranquility.
The pool at Naina Resort & Spa - SHA Extra Plus receives numerous commendations for its size, cleanliness and overall appeal. Guests frequently highlight the pool as large, beautiful and well-maintained with clean and warm water, making it a delightful feature of the resort. The pool area is described as enjoyable and relaxing with many appreciating the beautiful surrounding grounds.
However, some reviews point out room for improvement. There are mentions of the chlorine content being high and some tiles missing. The condition of sun loungers and pool benches is another recurring issue with several comments noting that they are few in number and often in poor condition. Additionally, some guests feel that the pool area can get quite crowded and lacks sufficient lounge chairs. There are also calls for renovation and better general pool maintenance from some visitors.
Despite these critiques, the pool remains a highlight for many, praised as magnificent, inviting and a real plus for the resort. Sun loungers, towels, slippers and umbrellas are provided, adding to the convenience. The provision of underwater scooters for hire is another noteworthy feature. Overall, guests find the pool a great spot for relaxation, although some suggest extending the pool hours into the evening for added enjoyment.
Naina Resort & Spa - SHA Extra Plus appears to be a suitable choice for families looking for a relaxed and restful stay. Many families appreciate the spacious rooms available, some of which include a baby cot. The large pool, equipped with safety markers for different depths, proves to be a hit among the kids, who thoroughly enjoy spending time there.
Guests highlight the family-friendly service and amenities offered by the hotel, making it an ideal destination for family vacations. Additionally, the resort is noted for its convenient location near family-friendly activities such as a zoo and adventure park, providing plenty of entertainment options for children.
However, there are mixed opinions regarding the family-friendliness of the resort. Some guests mention that the hotel may not be suitable for families with young children due to the noise from nearby kickboxing spots and the lack of dedicated facilities for children's play. The resort also allows dogs, which could be a positive or negative aspect depending on the family's preference.
Despite some drawbacks, the general consensus is that Naina Resort & Spa is a great place for families to relax with a number of guests recommending it for family stays.
Naina Resort & Spa - SHA Extra Plus offers a strategic location for those looking to explore the vibrant nightlife of Patong. Situated within a convenient walking distance of the renowned Bangla Road, renowned for its lively bars and nightclubs, the hotel is ideally positioned for guests wishing to experience the bustling nightlife and entertainment options. It's also close to important attractions such as the Jungceylon Shopping Center, Patong Beach and various local bars and restaurants, making it an excellent spot for quick and easy access to a variety of activities.
Additionally, the proximity to the Muay Thai training stadium offers another unique entertainment option for guests. For those who prefer not to walk, the availability of tuk-tuks on the doorstep provides a convenient alternative for getting around. Despite its closeness to the nightlife, the hotel's position ensures that it remains a peaceful retreat, ideal for staying in Patong without the downsides often associated with nightlife noise. However, it's worth noting that Patong is generally not considered family-friendly and is more suited for single travelers seeking excitement. The hotel itself is modern and clean, enhancing the overall guest experience.
Situated in a prime location, Naina Resort & Spa - SHA Extra Plus has garnered mixed reviews concerning its four-star rating. While some guests appreciated the value for money and found the hotel exceeding their expectations, others claimed the establishment did not live up to its advertised standards. Modern rooms and excellent price/value were highlighted by several reviewers, making it an attractive choice for budget-conscious travelers.
However, many reviews were critical, noting that the hotel did not meet the typical four-star expectations and felt more like a two or three-star property. Concerns were raised about the cleanliness with complaints about smudges on windows and mirrors and broken furnishings like lamps and sinks contributing to a generally run-down appearance. Despite being listed as a four-star property on popular booking platforms, some guests found this rating to be misleading and suggested the quality was closer to 2.5 stars.
Overall, while the hotel offers good value for money and modern amenities, it is seen by many as falling short of its four-star claim.
Naina Resort & Spa - SHA Extra Plus offers a mixed bag of amenities for business travelers. While some reviewers found the resort to be good for business and appreciated the accessibility of the business center, there was a notable lack of specific business facilities highlighted in the reviews. Meeting room facilities are available and deemed convenient by several guests. However, others noted an absence of dedicated workspaces and suggested that the business setup could be improved. Despite these shortcomings, those visiting for business purposes might still feel reasonably accommodated, but the overall recommendation for business use remains varied.
Naina Resort & Spa's outdoor pool consistently impresses guests with its size and cleanliness. The pool is described as huge, well-maintained and very spacious, contributing to a picturesque pool spot that exudes both coziness and luxury. Many guests highlight the inviting pool area, noting the added charm of a jacuzzi, making it a relaxing retreat for visitors.
The pool's upkeep is frequently mentioned with several reviews praising how well it is maintained and the refreshing feel of the water. Positive remarks emphasize the nice pool area, which is complemented by good access and the convenience of pool access rooms.
Although there are minor concerns about missing tiles and some sun loungers needing refurbishment, the overall sentiment remains highly favorable. The pool is characterized as clean, refreshing and perfect for a relaxing swim, underscoring its role as a standout feature of the resort.
Naina Resort & Spa - SHA Extra Plus offers a serene and romantic setting, perfect for couples seeking a peaceful escape. The hotel is nestled in a lovely, quiet location that provides a romantic vibe with atmospheric lighting inside that enhances the overall ambience. The rooms are designed to evoke a sense of romance, featuring cozy private terraces with direct access to the pool, though some guests noted a lack of privacy. Its unique setting in a padi field further adds to the romantic feels. At night, the resort is blissfully quiet, allowing for incredibly sound sleep, making it an ideal romantic getaway.
Location Show Map
Location
Visitors appreciate easy access to both the city center and local attractions, including the Muay Thai training stadium and a variety of nearby local eateries. Despite some remarks about the beach being slightly farther than expected, the location is often highlighted as superb and strategically positioned for exploring Patong's vibrant offerings.
The hotel's serene setting, lush gardens and peaceful environment contribute to a pleasant stay, making it ideal for relaxation. Its proximity to major activities and essential amenities ensures that everything you need is within reach. Whether you're looking for a lively night out or a quiet retreat, Naina Resort & Spa's location provides a balanced mix of both.
Breakfast
However, a significant number of reviews pointed out drawbacks. Many guests found the breakfast to be very basic, lacking in variety and described it as monotonous with the same offerings daily. There were also comments regarding the breakfast being not up to international standards with some guests noting the absence of key items such as cheese, bacon, cold cuts and yogurt. Others felt the breakfast was a disappointment due to the limited choices, poor coffee and generally unappetizing or cold food.
Overall, while some guests found the breakfast satisfying or better than expected, others felt it needed significant improvement in terms of variety and quality. The setting and presentation were often praised, but the actual food offerings did not always meet the expectations of many travelers.
Dinner
However, there are comments about the restaurant being quite expensive and some found the prices to be quite high for the quality and portion sizes provided. A few guests felt let down by the dining experience with some describing the food as merely okay or average. There were remarks on the limited menu availability at certain times and instances of the quality not meeting expectations. Overall, while the restaurant has potential, it appears there is room for improvement in both pricing strategy and consistency of food quality.
Rooms
However, there are notable drawbacks. Many reviews pointed out that the rooms are outdated and could benefit from significant renovation. Issues such as poor lighting, broken fixtures and old furniture were commonly mentioned. The state of cleanliness was inconsistent with some guests encountering dust, cockroaches and even items left from previous occupants. Air conditioning issues, such as leaks and non-functioning units, led to frequent room changes for some guests. Additionally, bathrooms often had problems like limescale, poor water pressure and unpleasant smells.
The overall impression is that while the room size and some aspects of comfort are commendable, the general maintenance and updating of the rooms leave much to be desired. For travelers prioritizing space and basic comfort with a willingness to overlook dated facilities, Naina Resort & Spa might still be a suitable choice.
Beds
However, other guests had less favorable experiences, pointing out that many of the beds were uncomfortably hard and firm with some noting the presence of old, worn-out spring mattresses. Some mentioned that the double beds were merely two single beds pushed together, which detracted from their comfort.
Cleanliness issues were also a point of concern for some with reports of dirty or stained bedding and sheets not being changed upon request. While some visitors found the bedding comfortable, others found it dirty and stained, which affected their overall impression.
In summary, the bed quality at Naina Resort & Spa - SHA Extra Plus appears to be inconsistent with some guests enjoying large, comfortable beds, while others faced issues with hard, uncomfortable mattresses and cleanliness concerns.
Cleanliness
However, some guests have noted significant inconsistencies in room cleanliness. Reports of dusty and moldy corners, dirty bedding and inadequate room cleaning efforts, even after complaints, have been mentioned. Issues such as broken sunbeds, bathroom floods and noise from air conditioners further dampened the experience for some travelers.
Moreover, conditions like stained and smelly linens, cat fur on bedding and occasional absence of toilet paper indicate lapses in maintaining hygiene standards. Some facilities appear aged and in need of refurbishment and minor maintenance issues like cracked floor tiles and malfunctioning showers were also problematic.
Despite these points, certain guests recognized the daily housekeeping efforts, clean surroundings and the well-kept communal areas. The resort’s large, clean pool and scenic territory add to the overall appeal. While the cleanliness experience at Naina Resort & Spa - SHA Extra Plus varies, the general feedback leans towards needing more consistent and thorough cleaning practices.
Staff
Guests frequently describe the staff as kind, charming and welcoming with particular commendation for their efforts to make visitors comfortable. The friendliness and accommodating nature of the staff contribute greatly to the overall guest experience with many staff members going out of their way to be supportive and professional.
However, there are also noted inconsistencies. Some guests reported encounters with unhelpful or unfriendly staff, particularly at night. Instances of staff being slow to respond, unsupportive or even cold were mentioned, indicating room for improvement in service consistency. Issues with check-in and check-out services were also highlighted, suggesting that these areas might benefit from more efficient procedures.
In summary, while Naina Resort & Spa boasts many attentive and friendly staff members who enhance the guest experience, attention to improving service consistency and addressing specific staff interactions could elevate the resort's overall service quality.
Wi-Fi
Spa
Guests frequently mention the professional and clean environment, contributing to the overall high quality of their spa visits. Many have enjoyed using the spa daily, finding the treatments both authentic and deeply relaxing. The spa amenities are generally considered excellent with a specific nod to the Thai massages priced at a reasonable 350 baht per hour.
While few complaints about the spa facilities exist, these are overshadowed by numerous positive remarks about the service and overall experience. For those planning a stay at Naina Resort & Spa, the spa’s services appear to be a standout feature, promising a serene and rejuvenating escape.
Gym
Pool
However, some reviews point out room for improvement. There are mentions of the chlorine content being high and some tiles missing. The condition of sun loungers and pool benches is another recurring issue with several comments noting that they are few in number and often in poor condition. Additionally, some guests feel that the pool area can get quite crowded and lacks sufficient lounge chairs. There are also calls for renovation and better general pool maintenance from some visitors.
Despite these critiques, the pool remains a highlight for many, praised as magnificent, inviting and a real plus for the resort. Sun loungers, towels, slippers and umbrellas are provided, adding to the convenience. The provision of underwater scooters for hire is another noteworthy feature. Overall, guests find the pool a great spot for relaxation, although some suggest extending the pool hours into the evening for added enjoyment.
Family
Guests highlight the family-friendly service and amenities offered by the hotel, making it an ideal destination for family vacations. Additionally, the resort is noted for its convenient location near family-friendly activities such as a zoo and adventure park, providing plenty of entertainment options for children.
However, there are mixed opinions regarding the family-friendliness of the resort. Some guests mention that the hotel may not be suitable for families with young children due to the noise from nearby kickboxing spots and the lack of dedicated facilities for children's play. The resort also allows dogs, which could be a positive or negative aspect depending on the family's preference.
Despite some drawbacks, the general consensus is that Naina Resort & Spa is a great place for families to relax with a number of guests recommending it for family stays.
Nightlife
Additionally, the proximity to the Muay Thai training stadium offers another unique entertainment option for guests. For those who prefer not to walk, the availability of tuk-tuks on the doorstep provides a convenient alternative for getting around. Despite its closeness to the nightlife, the hotel's position ensures that it remains a peaceful retreat, ideal for staying in Patong without the downsides often associated with nightlife noise. However, it's worth noting that Patong is generally not considered family-friendly and is more suited for single travelers seeking excitement. The hotel itself is modern and clean, enhancing the overall guest experience.
4 Star
However, many reviews were critical, noting that the hotel did not meet the typical four-star expectations and felt more like a two or three-star property. Concerns were raised about the cleanliness with complaints about smudges on windows and mirrors and broken furnishings like lamps and sinks contributing to a generally run-down appearance. Despite being listed as a four-star property on popular booking platforms, some guests found this rating to be misleading and suggested the quality was closer to 2.5 stars.
Overall, while the hotel offers good value for money and modern amenities, it is seen by many as falling short of its four-star claim.
Business
Outdoor Pool
The pool's upkeep is frequently mentioned with several reviews praising how well it is maintained and the refreshing feel of the water. Positive remarks emphasize the nice pool area, which is complemented by good access and the convenience of pool access rooms.
Although there are minor concerns about missing tiles and some sun loungers needing refurbishment, the overall sentiment remains highly favorable. The pool is characterized as clean, refreshing and perfect for a relaxing swim, underscoring its role as a standout feature of the resort.
Romantic
Yes, Naina Resort & Spa - SHA Extra Plus has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Naina Resort & Spa - SHA Extra Plus.
Yes, Naina Resort & Spa - SHA Extra Plus welcomes dogs.
No, parking facilities aren't available at Naina Resort & Spa - SHA Extra Plus.
Yes, Naina Resort & Spa - SHA Extra Plus has a gym.
Location Show Map
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Hotel in Patong Beach
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From $82
