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Summary of reviewsZenmaya Oceanfront Phuket, part of the Trademark Collection by Wyndham, presents a remarkable destination set against the stunning backdrop of the Andaman Sea, offering guests a mix of tranquility and accessibility. Its prime location between Patong and Kamala Beach is ideal for those seeking a peaceful retreat with easy access to lively local attractions. While the beach may be rocky, guests enjoy panoramic ocean vistas from rooms and the spectacular infinity pool, praised for its relaxing ambiance and unmatched views. The hotel's setting offers restful solitude yet remains a short drive from Patong's vibrant nightlife, enhanced by shuttle services.
The staff at Zenmaya Oceanfront are widely commended for their warm hospitality and attentive service. Names like Pa, Prim, Mookmik, and Mike often emerge in reviews, highlighting the team's dedication to creating memorable stays. Whether organizing special occasions or resolving issues, their professionalism and friendliness significantly enhance the guest experience.
Guests frequently praise the spacious rooms with elegant designs and breathtaking views of Patong Bay. Facilities such as jacuzzis and pool access contribute to a luxurious atmosphere. Despite occasional maintenance concerns, the rooms are generally appreciated for their comfort and style.
The hotel offers a diverse breakfast selection, well-received for its quality and delicious taste despite some calls for more variety to reflect a five-star standard. Dinner in the oceanview restaurant stands out with excellent seafood and cocktails, though options are limited to the hotel venue.
The infinity pool's allure cannot be overstated, providing a serene escape with striking vistas that resonate with ocean lovers. While cleanliness receives mixed feedback, the overall property is well-maintained, contributing to a pleasant atmosphere. Beds are largely noted for comfort, though inconsistencies in quality are occasionally mentioned.
Zenmaya Oceanfront Phuket holds potential to elevate its boutique charm, with promising prospects of minor enhancements. The serene oceanfront setting and exemplary staff create lasting impressions, making it an appealing getaway for travelers seeking both convenience and peace. Show more
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Categories
Luxury Resort
This 4.5-star luxury boutique hotel overlooks Patong Bay and boasts five infinity pools with Andaman Sea views. It offers a full-service spa, a gym, a stylish restaurant, and some rooms with private pools or whirlpool tubs.
Resort with Infinity Pool
This boutique hotel stands out with five infinity pools, offering diverse perspectives of the Andaman Sea. It includes a main pool and four shared pools accessible from select rooms.
Resort with Rooms With Jacuzzi / Hot-tub
Rooms feature jacuzzi with oceanfront views, providing a luxurious experience. Guests can also enjoy the hotel's other amenities, such as the pool and restaurants.
5-Star Resort
Offers stylish rooms and suites with modern amenities and stunning ocean views. Features an infinity pool, a spa, and multiple dining options, providing a sophisticated and relaxing retreat.
Resort with Panoramic View Pool
Provides oceanfront accommodations with stunning views of the Andaman Sea. The resort features infinity pools that offer a seamless connection with the horizon. Guests can enjoy breathtaking sunsets and a tranquil atmosphere.
Boutique-style Resort
Resort near The Beach
Resort for Honeymoon
Resort with Spa
Family Friendly Resort
Romantic Resort
Resort with Swimming Pool
Infinity Pool Panoramic View Pool Outdoor Pool
Business Resort
Resort with Parking
Resort with Gym
Resort with Outdoor Pool
Room Types
Superior Twin Room - Non-SmokingThe spacious triple room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a shower. This triple room provides a sofa and a TV with satellite channels. The unit has 2 beds.
Superior King Room - Non-SmokingThe spacious triple room features air conditioning, a safe deposit box, as well as a private bathroom boasting a bath and a hairdryer. This triple room offers a sofa and a TV with satellite channels. The unit has 1 bed.
Premium Deluxe King Room with Sea View - Non-SmokingThe spacious triple room offers air conditioning, a safe deposit box, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe King Room with Sea View - Non-SmokingThe spacious triple room provides air conditioning, a safe deposit box, a balcony with sea views as well as a private bathroom featuring a bath. The unit offers 1 bed.
Deluxe Sea View Pool AccessThe spacious double room offers air conditioning, a safe deposit box, a balcony with sea views as well as a private bathroom boasting a bath. The unit has 1 bed.
King Suite with Sea View, Non-SmokingThe spacious suite has 1 bedroom and 1 bathroom with a bath and bathrobes. Boasting a balcony with sea views, this suite also features air conditioning and a TV with satellite channels. The unit has 1 bed.
King Suite with Sea View and Pool Access, Non-SmokingThe spacious suite has 1 bedroom and 1 bathroom with a bath and bathrobes. Boasting a balcony with sea views, this suite also features air conditioning and a TV with satellite channels. The unit has 1 bed.
Guest Reviews
Location
Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham, boasts an exceptional location for those seeking both tranquility and accessibility. Nestled between Patong and Kamala Beach, the hotel's setting offers stunning ocean views and a sense of calm away from the city's bustling nightlife. Guests frequently praise the beautiful and clean surroundings, with an infinity pool that perfectly complements the panoramic sea views.
The hotel's proximity to Patong makes it suitable for guests who want to experience the vibrant atmosphere without being enveloped by its noise and crowds. Despite the distance from the city center, the location is strategically positioned for quick drives to nearby attractions, with shuttle services available to Kamala Beach. It is particularly appreciated for offering peace and relaxation, with easy access to Patong's offerings still within a ten-minute drive.
While transportation is necessary to reach local services and markets, the serene placement directly on the oceanfront allows guests to enjoy spectacular views right from their rooms. The helpful and friendly staff contributes to a delightful stay, enhancing the experience of the superb location. Although slightly removed from central shopping and nightlife areas, Zenmaya Oceanfront provides a perfect retreat from the hustle and bustle, making it an ideal choice for travelers seeking both convenience and a peaceful respite.
Breakfast
Zenmaya Oceanfront Phuket offers a breakfast experience that garners a mixed response from guests. On the positive side, many visitors appreciate the high quality and diverse selection available. With choices that range from savory to sweet, including vegetarian options, the breakfast receives praise for its amazing variety and delicious taste. The scenic views from the breakfast area add an extra layer of enjoyment to the meal, complemented by exemplary service from the staff.
However, some reviews suggest room for improvement. Guests have pointed out a lack of variety and repeated offerings day-to-day, which don't quite match the expectations of a five-star hotel. Moreover, a few reviews highlight that the breakfast is expensive given the location, is deemed average in taste, and sometimes doesn't incorporate elements one might expect at a high-end establishment, such as a wide cheese selection.
While many find the breakfast satisfactory or better with its diverse and delicious options, a few guests believe it doesn't live up to the hype, calling for greater variation and quality to truly match the luxurious promise of the resort.
Dinner
At Zenmaya Oceanfront Phuket, the dinner experience at the hotel restaurant largely garners positive acclaim from guests. Many reviews highlight the quality of the food, describing it as very good to excellent, with phrases such as the food was great and food was amazing standing out. The variety and flavor of the seafood dishes seem to be a particular highlight, with descriptors like superb and phenomenal used to praise the culinary offerings. The cocktails also receive positive mentions, adding to the dining experience's appeal.
While the restaurant service frequently earns commendation, there are occasional references to areas for improvement, particularly with the variety of fruit and broader food selection. The limitation of dining options to the hotel restaurant is noted, with some guests mentioning that orders are not available around the clock for any meal. Despite these minor critiques, the overall impression left by the dinner experience at Zenmaya Oceanfront Phuket is one of satisfaction, characterized by the delicious and well-received dishes.
Rooms
Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham, offers guests a memorable stay, with the majority of reviews highlighting the spacious and elegantly designed rooms. The accommodation features breathtaking views of Patong Bay, and most rooms boast sea-facing vistas that guests find incredibly stunning and relaxing. Many guests appreciated the rooms' large size, describing them as clean, well-appointed, and comfortable, with some offering direct pool access, jacuzzi options, and even semi-private pools. This provides an exclusive feel and enhances the luxurious experience. The views from the rooms, especially those with access to a pool or an infinity pool, are often described as one of the best aspects of the stay, making the property a haven for ocean lovers.
The features in the rooms, such as hot tubs and jacuzzis, receive praise for adding to the overall opulent experience. Guests also note that the room furnishings, though sometimes more worn than depicted online, generally maintain a sense of style and comfort. However, some found the decor outdated or the lighting too stark, and there were occasional mentions of maintenance issues like cleanliness discrepancies or faulty showers.
The proximity to Patong city, approximately a 10-minute distance, is another favorable point for guests seeking a balance of tranquility with convenient access to the city's vibrancy. The overall consensus from reviews paints a picture of a stunning resort that captures the beauty of Phuket while providing comfort and spectacular views to its guests.
Beds
The beds at Zenmaya Oceanfront Phuket, part of the Trademark Collection by Wyndham, have garnered a mix of reactions from guests. Amidst the varied reviews, several guests found the bedding to be comfortable, praising particularly the bed and pillows for their comfort. The sheets and towels were noted to be soft, clean, and pleasant to touch, which added to the bedding experience. While some guests appreciated the beds for being very comfortable and even described them as top-notch, others faced disappointment due to issues like poor mattress quality and hard bedding. A few reviewers mentioned that beds felt damp and came with imperfections like holes in bed covers. Despite differing opinions, many guests complimented the beds for being large and providing good sleep, even if some of their accompanying shortcomings were hard to ignore.
Cleanliness
Zenmaya Oceanfront Phuket, part of the Trademark Collection by Wyndham, has received mixed feedback from guests regarding cleanliness. On the positive side, numerous reviews praise the impeccable cleanliness of both rooms and common areas, highlighting well-maintained environments and consistent daily cleaning services which ensure rooms are spotless. Guests frequently mention a pleasant and relaxing atmosphere complemented by the comfortable beds and beautiful property.
On the downside, some reviews point out issues with maintenance and hygiene, especially in certain rooms and facilities needing better attention. There are instances of insects like ants and mosquitoes, and occasional reports of unpleasant odors, dampness, and outdated furnishings. Some common areas, including the pool and jacuzzi, have been noted to require more consistent cleaning and maintenance.
While some guests appreciate the responsive and helpful staff who address concerns swiftly, others indicate that with improved maintenance and more attention to detail, Zenmaya Oceanfront Phuket could fulfill its potential as a standout destination.
Staff
At Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham, the guest experience is enhanced by an extraordinary team of staff who consistently receive high praise for their warm hospitality. The staff create an inviting atmosphere with their friendly and helpful demeanor, often described as charming, courteous, and dedicated. Many reviewers highlight the staff's remarkable attentiveness and promptness in addressing needs, ensuring that every aspect of a guest's stay is thoughtfully managed. Specific team members, such as Pa, Prim, Mookmik, and Mike, are often mentioned for their outstanding service, contributing to memorable experiences like set-ups for special occasions and resolving unexpected issues like a lost phone.
The friendliness extends across all areas of the hotel, from the welcoming reception to the cheerful restaurant personnel, underscoring a sense of genuine care and commitment to guest satisfaction. The staff's professionalism and ability to offer prompt assistance are often highlighted, enhancing the overall stay. While there are minor notes indicating areas for potential improvement, such as in attentiveness and service expectations, the overwhelming feedback praises the staff's ability to make guests feel cared for and their eagerness to help with a smile. Overall, the dedicated team at Zenmaya Oceanfront Phuket plays a significant role in creating a comfortable and enjoyable environment, ensuring guests leave with fond memories.
Pool
Zenmaya Oceanfront Phuket, part of the Trademark Collection by Wyndham, offers a striking pool experience that stands out as a highlight for many visitors. Nestled on the edge of a cliff, the hotel features a stunning infinity pool that seamlessly blends into the ocean horizon, providing breathtaking views of the Andaman Sea. Guests frequently praise this beautiful pool area for its gorgeous surroundings and relaxing atmosphere. It is described as well-maintained and clean, enhancing the pleasure of those seeking leisurely aquatic enjoyment.
Several reviews highlight the exceptional views from the pool, where the sight of the sea from this vantage point is truly magnificent. The infinity pool's design is often noted as spectacular, with many guests remarking on its aesthetic appeal and how it enriches the overall ambiance of the hotel. Visitors also appreciate the friendly and helpful staff, adding a warm touch to a serene environment.
Some reviews mention shared semi-private pool access from certain rooms, allowing for both communal interaction and more intimate enjoyment of the facilities. On occasion, the pool area can become crowded with non-guests, although the overall allure of the oceanfront pool remains a top attraction.
In addition to the pool, guests enjoy good breakfast options and a well-regarded oceanview restaurant, making the overall experience at Zenmaya Oceanfront Phuket charming and memorable. Despite occasional mentions of maintenance issues, the pool continues to be recognized for its exquisite design and incredible views, leaving a lasting impression on those who visit.
Beach
Zenmaya Oceanfront Phuket, part of the Trademark Collection by Wyndham, boasts an enviable oceanfront location with breathtaking views of the sea. However, guests should manage their expectations regarding beach access. The hotel is often described as having a private beach, but reviewers frequently note that this area is dominated by rocks, making it challenging and sometimes unsafe for swimming. The cove below the hotel is small and mostly rocky, with some guests finding the descent tricky and the beach itself inadvisable for use. While the property does face the ocean, providing striking scenic views, the actual beach experience is not a major highlight. Nonetheless, the hotel is praised for its beautiful setting and proximity to the popular Patong Beach, allowing guests to enjoy the natural allure of the area without relying on the hotel's immediate beach access.
5 Star
Zenmaya Oceanfront Phuket, part of the Trademark Collection by Wyndham, presents itself as a five-star hotel, but reviews suggest there's a discrepancy between its rating and guests' experiences. While some guests noted that the service exceeded their expectations, others felt that the overall experience did not align with the anticipation of a five-star establishment. Key issues raised included the lack of basic five-star services such as in-room breakfast orders and timely room service, with some guests having to visit the restaurant themselves. Maintenance seemed to be another area in need of improvement, with some guests pointing out stained linens and a need for more preventive measures. Additionally, some believed that amenities like breakfast and transportation to the town center should be included in the price. Although currently more akin to a four-star experience, Zenmaya Oceanfront Phuket has the potential to transform into a stunning boutique hotel following renovations.
Rooms with Jacuzzi / Hot-Tub
Zenmaya Oceanfront Phuket provides guests with an unforgettable experience through its jacuzzi feature, offering stunning ocean views directly from the balcony. Many guests rave about the pleasure of enjoying a soak while overlooking the ocean, adding a unique touch to the stay. The hot tubs in the suites have been particularly noted for enhancing the luxury of the accommodation. Rooms featuring these jacuzzis often receive favorable mentions; they serve as a highlight of the stay due to their placement and scenic view.
However, there are occasional reports of maintenance issues such as cleanliness concerns and problems with draining and functionality, which detract from the experience. These reviews suggest that the hotel could benefit from some renovations, especially concerning the in-room jacuzzi facilities. Despite these setbacks, the combination of a relaxing soak alongside panoramic ocean views remains a compelling attraction for visitors seeking a tranquil retreat in Phuket.
Infinity Pool
The infinity pool at Zenmaya Oceanfront Phuket is a remarkable highlight, consistently praised for offering breathtaking views and a stunning experience. Visitors frequently note its exceptional beauty, describing it as one of the most spectacular infinity pools encountered. The pool is impeccably maintained, enhancing the tranquil oceanfront setting of the resort. Overall, the infinity pool at Zenmaya provides a fabulous and memorable experience, adding significant value to the overall appeal of the location.
Luxury
Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham, evokes a unique blend of tranquility and luxury, appealing primarily as a boutique escape for families. The hotel may not boast an ultra-modern style or match the extravagance of five-star hotels found in bustling cities like Dubai, but it offers its own distinct charm. Guests appreciate the stunning ocean views, spacious and immaculately clean rooms, and an exquisite design which sets it apart in the Patong area.
The staff stand out with their warmth and hospitality, notably enhancing the guest experience. The music subtly permeating the atmosphere contributes to the serene ambiance of the property. Visitors are made to feel at home due to the intimate size of the hotel and the particularly welcoming demeanor of team members, like the esteemed Miss Jelly at reception.
Despite its alluring qualities, some aspects fall short of expectations for a five-star establishment, particularly in terms of available activities and room service efficiency. The hotel's pricing might seem disproportionate compared to its offerings. While there are suggestions to improve transportation conveniences to the center, the overall allure lies in its peaceful setting and family-friendly luxury, making Zenmaya Oceanfront Phuket a valuable retreat for those seeking a boutique-style coastal getaway.
Romantic
Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham, offers a truly romantic escape, perfect for honeymooners and couples seeking a quiet, intimate getaway. Guests rave about the breathtaking views, especially from the jacuzzi on their balcony, creating an unforgettable experience. The hotel goes above and beyond to cater to special occasions, such as honeymoons and marriage proposals, with thoughtful decorations and kind welcomes. The private pool offers a serene spot to enjoy the sunset with a drink in hand, adding to the charm of a stay here. For those looking for relaxation and a touch of romance, this hotel presents an idyllic setting for newlyweds and couples alike.
Yes, Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham has pool(s) that belong to one or more of the following categories: Infinity Pool, Panoramic View Pool, Outdoor Pool.
Yes, a spa is available at Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham.
No, Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham doesn't allow dogs.
Yes, parking facilities are available at Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham.
Yes, Zenmaya Oceanfront Phuket, Trademark Collection by Wyndham has a gym.