Hotel Bertell
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Summary of reviewsHotel Bertell enjoys widespread acclaim for its prime location near Penedo's central hub, offering convenient access to downtown amenities while maintaining a serene and tranquil environment. The hotel is surrounded by natural beauty, including a farm and waterfall, providing guests with picturesque settings and an overall retreat-like experience.
The breakfast at Hotel Bertell receives high praise with guests appreciating the delicious, varied options and the special care taken to cater to dietary needs. Fresh cakes, French toast and excellent coffee are standout features and the breakfast experience is further enhanced by the attentive service of employees like Silvana and Fabiana, contributing to a delightful start to guests' days.
Accommodations at the hotel are highlighted for their comfort and cleanliness with spacious rooms and chalets featuring ample amenities such as air conditioning and minibars. The attentively maintained properties provide a high standard of hygiene, ensuring a cozy and inviting stay.
The hotel staff is frequently commended for their friendliness, professionalism and exceptional service. The reception team, notably individuals like Michele and Marcia Darbilly, receives special mentions for their warm and helpful demeanor. The policy of accepting pets without additional charges is also greatly appreciated, further adding to the hotel's welcoming atmosphere.
Recreational facilities, including a well-maintained gym and clean, inviting pool areas, contribute to the enjoyable experience at Hotel Bertell. The separate pools for children and adults make the hotel particularly family-friendly, coupled with amenities like cribs, mini kitchens, playgrounds and a farm with animals, making it an ideal choice for travelers with young children.
The comfortable beds and overall room amenities generally meet guest expectations, although there are occasional remarks about the need for improvements in mattress firmness and bed size. Nevertheless, the majority of guests report a satisfactory sleeping experience.
Hotel Bertell stands out as a highly recommended choice for a peaceful, family-friendly and pet-friendly stay in Penedo. With its combination of excellent location, varied breakfast, comfortable accommodations, impeccable cleanliness and outstanding staff service, it provides a well-rounded and satisfying experience for all its visitors.
Categories
The breakfast at Hotel Bertell receives high praise with guests appreciating the delicious, varied options and the special care taken to cater to dietary needs. Fresh cakes, French toast and excellent coffee are standout features and the breakfast experience is further enhanced by the attentive service of employees like Silvana and Fabiana, contributing to a delightful start to guests' days.
Accommodations at the hotel are highlighted for their comfort and cleanliness with spacious rooms and chalets featuring ample amenities such as air conditioning and minibars. The attentively maintained properties provide a high standard of hygiene, ensuring a cozy and inviting stay.
The hotel staff is frequently commended for their friendliness, professionalism and exceptional service. The reception team, notably individuals like Michele and Marcia Darbilly, receives special mentions for their warm and helpful demeanor. The policy of accepting pets without additional charges is also greatly appreciated, further adding to the hotel's welcoming atmosphere.
Recreational facilities, including a well-maintained gym and clean, inviting pool areas, contribute to the enjoyable experience at Hotel Bertell. The separate pools for children and adults make the hotel particularly family-friendly, coupled with amenities like cribs, mini kitchens, playgrounds and a farm with animals, making it an ideal choice for travelers with young children.
The comfortable beds and overall room amenities generally meet guest expectations, although there are occasional remarks about the need for improvements in mattress firmness and bed size. Nevertheless, the majority of guests report a satisfactory sleeping experience.
Hotel Bertell stands out as a highly recommended choice for a peaceful, family-friendly and pet-friendly stay in Penedo. With its combination of excellent location, varied breakfast, comfortable accommodations, impeccable cleanliness and outstanding staff service, it provides a well-rounded and satisfying experience for all its visitors.
Dog Friendly Hotel
This hotel is pet-friendly and provides a quiet, tranquil atmosphere. It offers a comfortable and peaceful stay for guests traveling with dogs.
Dogs Stay Free
Hotel with Parking
O hotel possui estacionamento gratuito disponível para todos os hóspedes.
3-Star Hotel
This hotel provides a quiet and tranquil atmosphere, ideal for a peaceful stay. The structure meets three-star expectations, with comfortable beds and a convenient, serene location. The staff is friendly and helpful.
Hotel with Outdoor Pool
Located in Penedo, this hotel provides an outdoor pool area, along with a spa & wellness center, sauna, steam room, jacuzzi, and fitness center. Guests can enjoy views of the garden from their rooms.
Hotel with Spa
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Hotel with Gym
Small Hotel
Hotel where Dogs Stay Free
Guest Reviews
Nestled in a prime spot near Penedo's central hub, Hotel Bertell enjoys accolades for its exceptional location. The hotel is notably close to the city center and nearby attractions such as the popular Chocolate House. Guests appreciate the easy access to downtown with many noting that the walk is manageable and convenient for those wanting to explore the vibrant area. Additionally, the location is not just central but also quiet and serene, offering a balance of accessibility and tranquility.
Surrounded by natural beauty, the hotel includes an ample green area with a farm and waterfall on-site, enhancing its charm. The setting is complemented by private chalets, providing a retreat-like atmosphere in the midst of nature. Visitors continuously note the pleasant environment and helpful, polite staff that add to the hotel's appeal. Even though some mention the necessity of a car when traveling with elderly guests or children, the proximity to downtown remains a highlight for its overall convenience and charm.
Hotel Bertell's location stands out as excellent, blending the ease of access to central amenities with the peace and privacy of a natural setting, making it a favored choice for travelers visiting Penedo.
Hotel Bertell's breakfast offerings receive widespread acclaim from guests who appreciate the delicious and varied options. Many reviews highlight the wonderful coffee and the excellent breakfast dishes, prepared lovingly by attentive employees Silvana and Fabiana. The breakfast is described as great, varied and very good with numerous options, including fresh cakes and French toast. Some guests note that the variety and freshness are especially notable when the hotel is fully occupied.
The breakfast spread is also praised for catering to specific dietary needs with options available for those who are gluten and lactose intolerant. Guest comments underscore the breakfast's abundance, tastiness and excellent quality, often referring to it as perfect, amazing and absolutely excellent.
While the majority of feedback is positive, a few reviews mention issues such as breakfast not being ready on time and the lack of freshness when the hotel is less busy. There are also comments about a desire for more variety on some days.
Overall, the breakfast at Hotel Bertell is a significant highlight for guests, contributing to a delightful start to their day with a diverse and flavorful meal.
Hotel Bertell excels in providing comfortable and immaculate accommodations. Guests frequently highlight the super comfortable chalets and rooms, many emphasizing their spaciousness and cleanliness. The amenities are plentiful with features such as air conditioning, minibars and well-ventilated spaces adding to the overall comfort. The facilities are notably new and the bathrooms receive praise for their size and excellent condition.
Cozy and airy accommodations coupled with an impressive standard of cleanliness make stays pleasant and relaxing. Despite minor issues, such as limited outlets and inadequate workspace, the overall value and comfort of the rooms meet and even exceed expectations. The chalets are favorably spaced out, offering privacy and quiet. The rooms' organization and cleanliness stand out and the spaciousness extends to the suites and bathrooms, further enhancing guest satisfaction.
Hotel Bertell with its ample amenities and wonderful location, provides an inviting and comfortable retreat for all its guests.
Hotel Bertell offers a generally positive sleeping experience with many guests highlighting the comfortable beds and mattresses as notable features. The beds are often described as good, comfortable and even perfect by some visitors. Guests appreciate the comforters and the ability to sleep comfortably together. The room itself is also noted for being comfortable with excellent facilities.
However, there are some areas for improvement. A few reviews mention that the mattresses and pillows could be better, citing them as too hard or thin. Some guests felt the beds were too soft or too old and there are comments about the beds being a bit small. Despite the occasional dissatisfaction with bed size and firmness, the overall consensus is that the beds at Hotel Bertell contribute positively to a comfortable stay.
Hotel Bertell stands out as a beacon of cleanliness and organization based on guest feedback. The rooms are consistently described as super clean and cozy with an impeccable level of hygiene maintained throughout the property. Visitors have praised the hotel for its well-maintained accommodations and external areas, emphasizing that everything is clean and smells pleasant. The thorough attention to cleanliness extends to the bedding and specific room areas, ensuring a pristine environment for guests. Additionally, reviewers noted the excellent service paired with a very complete and wonderful breakfast, contributing to a well-rounded and satisfying stay. The attentive staff and the overall sense of organization further enhance the experience, making Hotel Bertell a highly recommended choice for travelers valuing cleanliness and orderliness.
Hotel Bertell stands out with its impeccable service, primarily attributed to its stellar team. The staff is consistently described as friendly, attentive and highly professional. Guests frequently highlight the exceptional service from the reception desk, often mentioning individuals like Michele and Marcia Darbilly for their exemplary assistance and warm reception.
Moreover, the dedication and helpfulness of all employees, from the front desk to the breakfast service, contribute significantly to an enjoyable stay. The hotel's policy of accepting pets without additional charges further showcases their accommodating nature. Positive remarks also extend to the carefully prepared breakfast options, enhancing the overall guest experience. With its top-notch staff and excellent customer service, Hotel Bertell ensures a welcoming and pleasant atmosphere for all its visitors.
Guests of 'Hotel Bertell' have commented positively on the gym and recreational facilities provided. The gym is described as being well looked after and providing a good space for activities with facilities that are in good order and physically well-maintained. Additionally, the wellness suite is noted for being comfortable and spacious, enhancing the overall experience for guests seeking fitness and relaxation. The good WiFi connection in the rooms complements these amenities, allowing for a seamless experience. The court and gym area are also highlighted as well-protected, ensuring a safe and enjoyable environment for all guests.
Hotel Bertell boasts an inviting outdoor area that captivates children, making it a family-friendly destination. The outdoor pool is particularly well-received, noted for its cleanliness and well-maintained state. With separate pools catering to both children and adults, the facilities are commendably spotless, ensuring a pleasant experience for all visitors. Although there is mention of a cold pool, the overall impression of the pool area remains positive.
Hotel Bertell stands out as an exceptional choice for families looking to travel with children, earning repeated praise for its kid-friendly amenities and atmosphere. The hotel is highly recommended for those with babies, small children and even toddlers, boasting a variety of family-oriented facilities and conveniences. Parents can appreciate the availability of cribs and a mini kitchen, making stayovers with little ones considerably easier.
Children have plenty of opportunities to enjoy their time at the hotel with both an outdoor playground and an indoor playroom. The presence of charming animals and a farm add an extra layer of fun and learning for the young guests. Families have commended the hotel's great activities specifically designed for kids, highlighting its suitability for everyone from infants to older children.
Guests have consistently noted their overall satisfaction with many recommending Hotel Bertell as a great place for the whole family. It's clear that families leave impressed and content, thanks to the well-thought-out amenities and a welcoming environment that ensures young ones are entertained and comfortable.
Hotel Bertell is noted for its quiet and tranquil atmosphere, making it a fitting choice for those seeking a peaceful stay. The hotel's structure meets the expectations of a three-star rating, comparable to other hotels within the same category. Guests have complimented the comfortable beds and the convenient, serene location. The staff receives praise for their friendliness and helpfulness, leading to guests expressing a willingness to return for future visits. However, some visitors pointed out the absence of certain amenities, such as an electrical outlet on the bathroom counter and a water filter, indicating areas for potential improvement.
Hotel Bertell is an excellent place for pets, making it a pet-friendly destination that caters superbly to guests traveling with their furry companions. Pets of any size are allowed without any extra fees and guests report that their pets were extremely well welcomed upon arrival. The hotel stands out for treating pets with love and affection, ensuring a comfortable stay not only for pet owners but also for their pets. For those who have dogs, the facilities and services provided are top-notch with many guests noting that their pets enjoyed their time at the hotel. This accommodation is great for those looking to bring their pets without any hassle with a dedicated reception for pets that further enhances the experience. The great rooms complement the pet-friendly atmosphere, making Hotel Bertell a fantastic option for pet owners.
Location Show Map
Location
Surrounded by natural beauty, the hotel includes an ample green area with a farm and waterfall on-site, enhancing its charm. The setting is complemented by private chalets, providing a retreat-like atmosphere in the midst of nature. Visitors continuously note the pleasant environment and helpful, polite staff that add to the hotel's appeal. Even though some mention the necessity of a car when traveling with elderly guests or children, the proximity to downtown remains a highlight for its overall convenience and charm.
Hotel Bertell's location stands out as excellent, blending the ease of access to central amenities with the peace and privacy of a natural setting, making it a favored choice for travelers visiting Penedo.
Breakfast
The breakfast spread is also praised for catering to specific dietary needs with options available for those who are gluten and lactose intolerant. Guest comments underscore the breakfast's abundance, tastiness and excellent quality, often referring to it as perfect, amazing and absolutely excellent.
While the majority of feedback is positive, a few reviews mention issues such as breakfast not being ready on time and the lack of freshness when the hotel is less busy. There are also comments about a desire for more variety on some days.
Overall, the breakfast at Hotel Bertell is a significant highlight for guests, contributing to a delightful start to their day with a diverse and flavorful meal.
Rooms
Cozy and airy accommodations coupled with an impressive standard of cleanliness make stays pleasant and relaxing. Despite minor issues, such as limited outlets and inadequate workspace, the overall value and comfort of the rooms meet and even exceed expectations. The chalets are favorably spaced out, offering privacy and quiet. The rooms' organization and cleanliness stand out and the spaciousness extends to the suites and bathrooms, further enhancing guest satisfaction.
Hotel Bertell with its ample amenities and wonderful location, provides an inviting and comfortable retreat for all its guests.
Beds
However, there are some areas for improvement. A few reviews mention that the mattresses and pillows could be better, citing them as too hard or thin. Some guests felt the beds were too soft or too old and there are comments about the beds being a bit small. Despite the occasional dissatisfaction with bed size and firmness, the overall consensus is that the beds at Hotel Bertell contribute positively to a comfortable stay.
Cleanliness
Staff
Moreover, the dedication and helpfulness of all employees, from the front desk to the breakfast service, contribute significantly to an enjoyable stay. The hotel's policy of accepting pets without additional charges further showcases their accommodating nature. Positive remarks also extend to the carefully prepared breakfast options, enhancing the overall guest experience. With its top-notch staff and excellent customer service, Hotel Bertell ensures a welcoming and pleasant atmosphere for all its visitors.
Gym
Pool
Family
Children have plenty of opportunities to enjoy their time at the hotel with both an outdoor playground and an indoor playroom. The presence of charming animals and a farm add an extra layer of fun and learning for the young guests. Families have commended the hotel's great activities specifically designed for kids, highlighting its suitability for everyone from infants to older children.
Guests have consistently noted their overall satisfaction with many recommending Hotel Bertell as a great place for the whole family. It's clear that families leave impressed and content, thanks to the well-thought-out amenities and a welcoming environment that ensures young ones are entertained and comfortable.
3 Star
Dog Friendly
Yes, Hotel Bertell has pool(s) that belong to one or more of the following categories: Outdoor Pool.
Yes, a spa is available at Hotel Bertell.
Yes, Hotel Bertell welcomes dogs.
Yes, parking facilities are available at Hotel Bertell.
Yes, Hotel Bertell has a gym.
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