Hotel da Cachoeira
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Summary of reviewsHotel da Cachoeira offers an enchanting retreat amidst lush greenery, making it a tranquil sanctuary just minutes from downtown Penedo. The serene atmosphere enhanced by the sounds of a nearby river and waterfalls provides a perfect blend of convenience and natural beauty. The hotel's integrated nature experiences, such as river bathing and heated pools, coupled with excellent parking facilities, make it a favored escape for those seeking peace without losing access to urban amenities.
One of the standout features of Hotel da Cachoeira is its renowned breakfast, which guests frequently describe as varied, fresh and delectable. The early start time, combined with occasional live harp music, adds a unique charm, although a few visitors suggested more healthy options could enhance the experience. Despite the mixed feedback about the dinner menu with some finding it overpriced and limited, the trout served at the pool bar was a highlight for many.
The rooms at Hotel da Cachoeira offer a mix of rustic allure and comfort with cozy bedding and amenities like air conditioning and cable TV. However, guest reviews indicate a need for maintenance and modernization, pointing out issues like weak lighting, musty smells and outdated facilities. Cleanliness receives high praise overall with most guests noting spotless conditions, though some mentioned occasional lapses such as mold and pests.
The staff at Hotel da Cachoeira is consistently commended for their exceptional service. Guests appreciate the attentiveness, friendliness and professionalism of the employees with particular kudos given to individuals like Diego from the pool bar and receptionists Bianca and Andressa. This level of service significantly enhances the overall guest experience.
While the Wi-Fi connectivity in public areas is generally satisfactory, it falls short in guest rooms, causing frustration among visitors. The pool area, praised for its cleanliness and scenic beauty, offers both heated and cold-water options, though some noticed temperature issues and occasional maintenance lapses.
Family-friendly in nature, the hotel provides a welcoming environment for guests of all ages. Children enjoy the family-oriented amenities and parents appreciate the tranquil setting. The parking facilities are convenient and ample, despite minor challenges with maneuvering and accessibility.
Overall, Hotel da Cachoeira presents a cozy, rustic retreat ideal for nature enthusiasts and families. With a strong emphasis on cleanliness, attentive staff and serene surroundings, it stands out despite areas needing improvement like room maintenance and Wi-Fi connectivity.
Categories
One of the standout features of Hotel da Cachoeira is its renowned breakfast, which guests frequently describe as varied, fresh and delectable. The early start time, combined with occasional live harp music, adds a unique charm, although a few visitors suggested more healthy options could enhance the experience. Despite the mixed feedback about the dinner menu with some finding it overpriced and limited, the trout served at the pool bar was a highlight for many.
The rooms at Hotel da Cachoeira offer a mix of rustic allure and comfort with cozy bedding and amenities like air conditioning and cable TV. However, guest reviews indicate a need for maintenance and modernization, pointing out issues like weak lighting, musty smells and outdated facilities. Cleanliness receives high praise overall with most guests noting spotless conditions, though some mentioned occasional lapses such as mold and pests.
The staff at Hotel da Cachoeira is consistently commended for their exceptional service. Guests appreciate the attentiveness, friendliness and professionalism of the employees with particular kudos given to individuals like Diego from the pool bar and receptionists Bianca and Andressa. This level of service significantly enhances the overall guest experience.
While the Wi-Fi connectivity in public areas is generally satisfactory, it falls short in guest rooms, causing frustration among visitors. The pool area, praised for its cleanliness and scenic beauty, offers both heated and cold-water options, though some noticed temperature issues and occasional maintenance lapses.
Family-friendly in nature, the hotel provides a welcoming environment for guests of all ages. Children enjoy the family-oriented amenities and parents appreciate the tranquil setting. The parking facilities are convenient and ample, despite minor challenges with maneuvering and accessibility.
Overall, Hotel da Cachoeira presents a cozy, rustic retreat ideal for nature enthusiasts and families. With a strong emphasis on cleanliness, attentive staff and serene surroundings, it stands out despite areas needing improvement like room maintenance and Wi-Fi connectivity.
Family Friendly Hotel
The name translates to 'Hotel of the Waterfall,' suggesting a location near a waterfall, which could be a fun and attractive feature for families who enjoy nature and outdoor activities.
Dog Friendly Hotel
This hotel is pet-friendly and offers a rustic escape in a serene, wooded setting. It provides a comfortable and nature-oriented experience for guests and their pets.
Hotel with Swimming Pool
Located in Penedo, this hotel features a swimming pool. Its proximity to waterfalls enhances its appeal for nature lovers.
Heated Pool Outdoor Pool
Hotel with Parking
The hotel provides free parking on site for guests.
3-Star Hotel
This hotel is noted for its proximity to local attractions and offers a comfortable stay. Its location is convenient for exploring the natural beauty of Itatiaia. Specific amenities contribute to a relaxing visit.
Hotel with Outdoor Pool
This hotel in Penedo features an outdoor swimming pool and is located beside a waterfall, offering a scenic environment. The pool area is noted as a significant attraction.
Business Hotel
Accessible Hotel
Hotel with Heated Pool
Guest Reviews
Nestled amidst lush greenery, Hotel da Cachoeira offers guests a tranquil retreat with an exceptional location. Situated just a few minutes' drive or a short walk from downtown Penedo, the hotel combines convenient access to city attractions with the serenity of nature. The proximity to waterfalls and verdant landscapes provides a peaceful atmosphere perfect for relaxation. Guests frequently praise the hotel's beautiful surroundings, noting the soothing sounds of the nearby river and waterfall. The property itself is described as cozy and well-facilitated, striking a balance between comfort and natural beauty. Convenience, excellent parking and integrated nature experiences like river bathing and a heated pool add to the charm. While some note that the location may be slightly far from the city's hustle, the ease of access with a car makes it a favorite for those seeking a refreshing escape with the benefits of close urban amenities.
Hotel da Cachoeira receives glowing reviews for its breakfast offerings. Guests praise the variety and quality, noting that the food is fresh, plentiful and frequently replenished. Numerous reviews describe the breakfast as delicious, complete and exceptional with some even considering it unforgettable. Visitors enjoy a wide selection of breads, cold cuts, sweets and savory items, as well as fresh fruits and cakes. The breakfast starts early, allowing for a flexible start to the day and live harp music adds a unique touch on some mornings.
Despite the overwhelmingly positive feedback, a few guests suggest that the hotel could include more healthy options and improve the quality of certain items. Still, the majority find the breakfast more than satisfactory and commend the attentive staff, cleanliness and organization. The serene setting with access to nature and peaceful surroundings, enhances the overall experience.
Overall, Hotel da Cachoeira's breakfast is a highlight for many, making it a notable feature of their stay.
Guests' reviews of the dining experience at Hotel da Cachoeira present a mixed picture. On the positive side, the availability of a restaurant within the hotel is mentioned and there is a highlight of a delicious trout served at the pool bar that seems to have been well-received. However, there are several criticisms regarding the restaurant's operations. Many guests found the operating hours inconvenient, especially as service is only available until 3 pm, which does not meet all guests' needs.
The menu is described as simple with limited options and many guests felt that the food was overpriced without justifying the cost. Specific mentions noted that lunch and dinner had few options and the quality did not meet expectations. Additionally, the absence of natural juices, replaced instead by reconstituted ones, was a downside for some. Overall, while having a restaurant on-site adds convenience, the quality and variety of the offerings seem to require significant improvements to satisfy the guests' expectations.
Hotel da Cachoeira offers a blend of rustic charm and modern comfort, but guest reviews indicate a mixed experience regarding the rooms. Generally, the rooms are described as cozy with comfortable beds and clean, light-colored bedding. Many guests appreciated the chalets, finding them both charming and functional with amenities like air conditioning, a minibar, cable TV and even fireplaces in some rooms.
However, the hotel’s maintenance and modernization appear to be lacking. Several reviews highlighted that the rooms are old and in dire need of renovation. Issues such as weak lighting, poor ventilation leading to musty smells, outdated heating systems and bathrooms requiring maintenance were commonly mentioned. Additionally, some guests found the furniture worn out and the overall facilities to be outdated.
The cleanliness of the rooms garnered mixed feedback with many guests noting that their rooms were spotless, while others reported issues such as mold, musty smells and occasional pest problems. The rustic style of the rooms appealed to some, but the lack of upkeep detracted from the experience for others.
Privacy and room size also varied; some rooms were spacious and comfortable, while others were small, dark and poorly lit. The chalets seemed to provide a more charming, albeit compact, experience with dim lighting creating a cozy atmosphere.
Overall, Hotel da Cachoeira offers a comfortable stay with a touch of rustic allure, but improvements in maintenance, renovations and consistent cleanliness are needed to enhance the guest experience.
Hotel da Cachoeira offers a mixed experience when it comes to their beds. While many guests have praised the comfortable beds, soft mattresses and clean beddings as highlights of their stay, there are noticeable inconsistencies. Several reviews noted that the beds were uncomfortable with terms like hard mattresses, spring mattresses and uncomfortable pillows appearing frequently. Some guests even had to change rooms due to dissatisfaction with their beds. Although the hotel boasts good bedding with some describing their sleeps as very comfortable and praising the cleanliness and spaciousness of the rooms, others found the extra beds too small and thin. Overall, while many guests had a pleasant experience with their beds at Hotel da Cachoeira, potential visitors should be aware of the contrasting feedback regarding comfort levels.
Hotel da Cachoeira offers a delightful experience for guests who prioritize cleanliness. Many reviews highlight the hotel's immaculate conditions, describing it as very clean, spotless and well-organized. Guests frequently mention the clean and comfortable accommodations that come with amenities, clean and pleasant facilities and the beautiful, well-maintained surrounding areas abundant with greenery.
The chalets are spotlessly clean and the pool areas, including a marvelous pool, are particularly praised for their cleanliness. The waterfall within the hotel also receives high marks for being private and clean, enhancing the overall experience. Moreover, guests consistently appreciate the new, white bed linen and clean comforters, indicating a strong focus on maintaining guest rooms to a high standard.
Despite the overwhelmingly positive feedback, there are a few areas highlighted for improvement. Some common areas appear neglected and certain guests noticed issues such as spiderwebs, cockroaches and mold in the rooms. Additionally, there were mentions of occasional maintenance lapses in both cleaning standards and facilities, such as the presence of mosquitoes and unpleasant odors in bathrooms.
Overall, while Hotel da Cachoeira is noted for its exceptional cleanliness and well-maintained facilities, attending to these occasional lapses could enhance the guest experience even further.
Hotel da Cachoeira is renowned for its exceptional service provided by a highly efficient and friendly staff. Guests praise the attentiveness, politeness and thorough professionalism evident in all interactions with hotel employees. Multiple reviews highlight the staff's willingness to go above and beyond, ensuring that any requests are promptly addressed, contributing to a positive experience for all visitors.
The staff's consistent friendliness and helpfulness are notably appreciated with particular commendations for employees across varied roles, such as receptionists, waiters and the cleaning crew. Many guests specifically mention individuals like Diego from the pool bar, Bianca, Andressa from reception, Denise and André, emphasizing their dedication to excellent service.
Additionally, the warm and courteous attitude extends from the owners to every team member, creating a welcoming and hospitable atmosphere. This high level of service includes attentiveness during breakfast and other meals, demonstrating a commitment to making guests feel like family.
Overall, the combination of professional, polite and friendly staff significantly enhances the stay at Hotel da Cachoeira, earning high marks from visitors who express a strong intention to return due to the exceptional service they received.
In analyzing guest reviews of Hotel da Cachoeira, it's evident that Wi-Fi connectivity is a topic of considerable mention. The general consensus is that internet access is notably better in common areas with some guests noting that the Wi-Fi works well in these parts of the hotel. However, it appears that the Wi-Fi signal does not extend into the rooms effectively, which has caused dissatisfaction among guests.
Several reviews pointed out that the Wi-Fi is very unstable and doesn't work in many places, especially in guest rooms where the signal is described as weak or entirely absent. A few guests mentioned that the low mobile signal in the area adds to the difficulty of staying connected. Yet, some did find the internet quality acceptable, especially considering the mountainous setting of the hotel, which inherently poses challenges for good connectivity.
Despite the mixed feedback, it seems that the expectation for reliable internet access during a stay is a recurring theme. Guests highlighted that while the hotel's simple amenities can be satisfying, improvements in Wi-Fi connectivity, particularly in rooms, would greatly enhance the overall experience.
Hotel da Cachoeira offers a diverse pool experience with several notable highlights, characterized by the idyllic sound of a nearby waterfall enhancing the serene atmosphere. The pool area is spacious and offers a mix of heated and cold-water pools, making it versatile for different preferences and weather conditions. While some guests reported that the heated pool didn't always maintain an optimal temperature, others found it refreshing and enjoyable.
The cleanliness of the pools generally received positive feedback with many visitors appreciating the well-maintained facilities and clean water. However, there were occasional comments about the pool water being dirty and in need of more frequent maintenance. The outdoor pool area is described as pleasant and beautiful, contributing to the overall appeal of the hotel's leisure areas.
Amenities within the pool area, such as the pool bar and game room with pool tables and ping-pong, provide additional entertainment options, though some guests noted that the pool bar closes relatively early in the afternoon. The infrastructure surrounding the pools, including the natural waterfall, adds to the hotel's charm, making it a delightful spot for nature enthusiasts.
In summary, Hotel da Cachoeira's pool area is a significant attraction with its combination of natural beauty and well-designed leisure spaces, despite occasional maintenance issues and temperature inconsistencies in the heated pool.
Hotel da Cachoeira offers a range of parking options that guests have found both advantageous and challenging. On the positive side, the hotel provides covered and spacious parking, which is included in the daily rate. This convenience adds great value for visitors who drive. However, some guests noted that maneuvering can be difficult due to the arrangement of parked cars and the parking area is a bit dark. Additionally, there is a significant elevation difference between the parking lot and the pools, which might require some effort to navigate. Despite these minor inconveniences, the overall sentiment towards the parking facility is favorable, emphasizing its ample space and inclusion in the hotel stay.
Hotel da Cachoeira consistently receives praise for being an ideal destination for families seeking tranquility and nature. Reviews highlight its suitability for various types of guests, including couples, families with children and teenagers and elderly visitors. Families particularly appreciate the hotel's atmosphere, which is conducive to relaxation and offers a peaceful retreat.
Children seem to thoroughly enjoy their time at the hotel, which often has many young guests enjoying the family-friendly environment. The lounge area, equipped with toys for younger children, provides a welcoming space for family activities, enabling guests to spend quality time together.
Guests commend the attentive and caring staff, noting that the hotel treats everyone like family. While some minor issues, like bathroom sink problems, have been reported, the positive aspects such as coziness and staff attentiveness overwhelmingly define the experience. Overall, Hotel da Cachoeira stands out as a superb choice for family trips, offering a comfortable and serene setting for all ages.
Hotel da Cachoeira offers a charming, rustic escape nestled in the woods, perfect for nature lovers seeking a serene retreat. The hotel features modern accommodations with a good level of comfort, but guests should not expect five-star luxury. The three-star rating is seen as appropriate, aligning well with the cost-benefit ratio. While there are mentions of the need for minor refurbishments in some rooms, it did not significantly detract from the overall experience.
The service at the hotel consistently earns high praise, described as great and even excellent. Guests find the experience to meet their expectations for a three-star establishment. Notably, the pool schedule is shorter than some might prefer and navigating stairs could pose challenges for older guests. Despite these minor drawbacks, many found their stay enjoyable and value-rich.
Hotel da Cachoeira exhibits a picturesque setting and notable qualities that appeal to many guests; however, it faces significant challenges regarding accessibility for individuals with disabilities. Visitors point out that the hotel's numerous stairs can pose a considerable obstacle for elderly guests or those with mobility issues. The uneven surfaces and pebble paths also contribute to the difficulties in navigating the area, making safe walking treacherous at times.
Moreover, the current accessibility measures seem insufficient for proper accommodation of wheelchair users or individuals with reduced mobility. Guests have observed that the lighting throughout the hotel appears to be weak, which may further complicate movement for those with visual impairments.
The general sentiment suggests that while the amenities and environment may be commendable, the hotel's accessibility features require substantial improvement to ensure a comfortable and safe experience for all guests. Concerns about the cost-benefit ratio due to these accessibility issues also highlight the necessity for more comprehensive accessibility solutions at Hotel da Cachoeira.
Visitors of 'Hotel da Cachoeira' frequently highlight the heated pool as a significant attraction, especially on cold days. Guests appreciate the comfort and enjoyment the heated pool offers. Some reviewers also mention the unique combination of the heated pool with direct access to a nearby waterfall, adding to the overall experience. However, there are mentions of maintenance issues with some guests noting the pool being dirty or worn out and occasionally, the presence of insects. Despite these concerns, many guests report having a fun and enjoyable time using the heated pool.
Hotel da Cachoeira offers a remarkable outdoor pool experience that seamlessly blends relaxation with nature. The pool area is aesthetically pleasing and features both open and closed pools, including a smaller, heated pool that proves to be delightful on colder days. The water temperature is consistently appreciated by guests, ensuring a pleasant swimming experience.
A unique highlight of the hotel is its direct access to a beautiful waterfall, enhancing the overall appeal of the outdoor area. This picturesque setting creates an ideal backdrop for relaxation and outdoor activities such as yoga. Guests frequently mention the pool bar as a convenient and enjoyable amenity.
The surrounding greenery adds to the charm, making the entire outdoor space feel cozy and beautiful beyond expectations. Whether taking a dip in the wonderfully maintained pool or enjoying the serene waterfall, Hotel da Cachoeira provides a tranquil escape that deeply resonates with nature enthusiasts.
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Location
Breakfast
Despite the overwhelmingly positive feedback, a few guests suggest that the hotel could include more healthy options and improve the quality of certain items. Still, the majority find the breakfast more than satisfactory and commend the attentive staff, cleanliness and organization. The serene setting with access to nature and peaceful surroundings, enhances the overall experience.
Overall, Hotel da Cachoeira's breakfast is a highlight for many, making it a notable feature of their stay.
Dinner
The menu is described as simple with limited options and many guests felt that the food was overpriced without justifying the cost. Specific mentions noted that lunch and dinner had few options and the quality did not meet expectations. Additionally, the absence of natural juices, replaced instead by reconstituted ones, was a downside for some. Overall, while having a restaurant on-site adds convenience, the quality and variety of the offerings seem to require significant improvements to satisfy the guests' expectations.
Rooms
However, the hotel’s maintenance and modernization appear to be lacking. Several reviews highlighted that the rooms are old and in dire need of renovation. Issues such as weak lighting, poor ventilation leading to musty smells, outdated heating systems and bathrooms requiring maintenance were commonly mentioned. Additionally, some guests found the furniture worn out and the overall facilities to be outdated.
The cleanliness of the rooms garnered mixed feedback with many guests noting that their rooms were spotless, while others reported issues such as mold, musty smells and occasional pest problems. The rustic style of the rooms appealed to some, but the lack of upkeep detracted from the experience for others.
Privacy and room size also varied; some rooms were spacious and comfortable, while others were small, dark and poorly lit. The chalets seemed to provide a more charming, albeit compact, experience with dim lighting creating a cozy atmosphere.
Overall, Hotel da Cachoeira offers a comfortable stay with a touch of rustic allure, but improvements in maintenance, renovations and consistent cleanliness are needed to enhance the guest experience.
Beds
Cleanliness
The chalets are spotlessly clean and the pool areas, including a marvelous pool, are particularly praised for their cleanliness. The waterfall within the hotel also receives high marks for being private and clean, enhancing the overall experience. Moreover, guests consistently appreciate the new, white bed linen and clean comforters, indicating a strong focus on maintaining guest rooms to a high standard.
Despite the overwhelmingly positive feedback, there are a few areas highlighted for improvement. Some common areas appear neglected and certain guests noticed issues such as spiderwebs, cockroaches and mold in the rooms. Additionally, there were mentions of occasional maintenance lapses in both cleaning standards and facilities, such as the presence of mosquitoes and unpleasant odors in bathrooms.
Overall, while Hotel da Cachoeira is noted for its exceptional cleanliness and well-maintained facilities, attending to these occasional lapses could enhance the guest experience even further.
Staff
The staff's consistent friendliness and helpfulness are notably appreciated with particular commendations for employees across varied roles, such as receptionists, waiters and the cleaning crew. Many guests specifically mention individuals like Diego from the pool bar, Bianca, Andressa from reception, Denise and André, emphasizing their dedication to excellent service.
Additionally, the warm and courteous attitude extends from the owners to every team member, creating a welcoming and hospitable atmosphere. This high level of service includes attentiveness during breakfast and other meals, demonstrating a commitment to making guests feel like family.
Overall, the combination of professional, polite and friendly staff significantly enhances the stay at Hotel da Cachoeira, earning high marks from visitors who express a strong intention to return due to the exceptional service they received.
Wi-Fi
Several reviews pointed out that the Wi-Fi is very unstable and doesn't work in many places, especially in guest rooms where the signal is described as weak or entirely absent. A few guests mentioned that the low mobile signal in the area adds to the difficulty of staying connected. Yet, some did find the internet quality acceptable, especially considering the mountainous setting of the hotel, which inherently poses challenges for good connectivity.
Despite the mixed feedback, it seems that the expectation for reliable internet access during a stay is a recurring theme. Guests highlighted that while the hotel's simple amenities can be satisfying, improvements in Wi-Fi connectivity, particularly in rooms, would greatly enhance the overall experience.
Pool
The cleanliness of the pools generally received positive feedback with many visitors appreciating the well-maintained facilities and clean water. However, there were occasional comments about the pool water being dirty and in need of more frequent maintenance. The outdoor pool area is described as pleasant and beautiful, contributing to the overall appeal of the hotel's leisure areas.
Amenities within the pool area, such as the pool bar and game room with pool tables and ping-pong, provide additional entertainment options, though some guests noted that the pool bar closes relatively early in the afternoon. The infrastructure surrounding the pools, including the natural waterfall, adds to the hotel's charm, making it a delightful spot for nature enthusiasts.
In summary, Hotel da Cachoeira's pool area is a significant attraction with its combination of natural beauty and well-designed leisure spaces, despite occasional maintenance issues and temperature inconsistencies in the heated pool.
Parking
Family
Children seem to thoroughly enjoy their time at the hotel, which often has many young guests enjoying the family-friendly environment. The lounge area, equipped with toys for younger children, provides a welcoming space for family activities, enabling guests to spend quality time together.
Guests commend the attentive and caring staff, noting that the hotel treats everyone like family. While some minor issues, like bathroom sink problems, have been reported, the positive aspects such as coziness and staff attentiveness overwhelmingly define the experience. Overall, Hotel da Cachoeira stands out as a superb choice for family trips, offering a comfortable and serene setting for all ages.
3 Star
The service at the hotel consistently earns high praise, described as great and even excellent. Guests find the experience to meet their expectations for a three-star establishment. Notably, the pool schedule is shorter than some might prefer and navigating stairs could pose challenges for older guests. Despite these minor drawbacks, many found their stay enjoyable and value-rich.
Accessible
Moreover, the current accessibility measures seem insufficient for proper accommodation of wheelchair users or individuals with reduced mobility. Guests have observed that the lighting throughout the hotel appears to be weak, which may further complicate movement for those with visual impairments.
The general sentiment suggests that while the amenities and environment may be commendable, the hotel's accessibility features require substantial improvement to ensure a comfortable and safe experience for all guests. Concerns about the cost-benefit ratio due to these accessibility issues also highlight the necessity for more comprehensive accessibility solutions at Hotel da Cachoeira.
Heated Pool
Outdoor Pool
A unique highlight of the hotel is its direct access to a beautiful waterfall, enhancing the overall appeal of the outdoor area. This picturesque setting creates an ideal backdrop for relaxation and outdoor activities such as yoga. Guests frequently mention the pool bar as a convenient and enjoyable amenity.
The surrounding greenery adds to the charm, making the entire outdoor space feel cozy and beautiful beyond expectations. Whether taking a dip in the wonderfully maintained pool or enjoying the serene waterfall, Hotel da Cachoeira provides a tranquil escape that deeply resonates with nature enthusiasts.
Yes, Hotel da Cachoeira has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.
No, a spa isn't available at Hotel da Cachoeira.
Yes, Hotel da Cachoeira welcomes dogs.
Yes, parking facilities are available at Hotel da Cachoeira.
No, Hotel da Cachoeira doesn't have a gym.
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