GM Grand Moments Bandar Sunway
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Summary of reviewsGM Grand Moments Bandar Sunway is highly esteemed for its prime location, strategically positioned across from Sunway Pyramid Mall and in close proximity to Sunway Lagoon theme park. Guests appreciate the convenience and accessibility to shopping, dining and entertainment options, making it an ideal spot for both short holidays and stopovers. The hotel's central placement ensures that essential amenities and various attractions are within a few minutes' walk, offering a vibrant and hassle-free experience.
The breakfast service offers a mixed experience. While some guests find the meals generous and occasionally delicious, others criticize the limited variety, slow service and low quality. Additionally, the fact that breakfast is provided by a nearby restaurant rather than the hotel has led some to view it as needing improvement in both variety and quality.
Rooms at the hotel receive varied feedback. Positively, many guests find them clean, tidy and spacious, well-maintained and comfortable, especially for families. The hotel is praised for its cleanliness and strategic location with helpful reception staff enhancing the experience. However, there are reports of inconsistencies, such as rooms being smaller or not properly cleaned upon arrival, maintenance issues and occasional room occupancy mishaps. Despite these concerns, most guests feel the room quality is satisfactory given the price.
Cleanliness in the hotel also garners mixed reviews. Many guests commend the immaculate condition, spotless bathrooms and well-maintained accommodations, all of which complement the hotel's excellent location. However, some guests report unpleasant odors, dirty and dusty conditions and poor housekeeping practices, reflecting a need for consistency in cleanliness.
The staff at GM Grand Moments Bandar Sunway stand out for their exceptional friendliness and helpfulness. Described as some of the friendliest hotel personnel encountered, staff members are noted for their kindness, efficiency and knowledge, contributing significantly to guests' enjoyable stays. The positive interactions with the front desk and overall service enhance the hotel's charm.
Bedding experiences are similarly mixed. Numerous guests praise the comfort of the beds and cleanliness of the pillows, recounting some of the most comfortable sleep experiences. Conversely, some guests highlight issues with worn-out or overly firm mattresses, cleanliness issues such as dirty marks and unpleasant smells and inconvenience due to bed placement. These inconsistencies can affect the overall stay experience.
In summary, GM Grand Moments Bandar Sunway is celebrated for its unbeatable location and friendly, helpful staff, offering a generally comfortable and convenient stay despite some areas for improvement in breakfast variety, room maintenance and overall cleanliness.
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The breakfast service offers a mixed experience. While some guests find the meals generous and occasionally delicious, others criticize the limited variety, slow service and low quality. Additionally, the fact that breakfast is provided by a nearby restaurant rather than the hotel has led some to view it as needing improvement in both variety and quality.
Rooms at the hotel receive varied feedback. Positively, many guests find them clean, tidy and spacious, well-maintained and comfortable, especially for families. The hotel is praised for its cleanliness and strategic location with helpful reception staff enhancing the experience. However, there are reports of inconsistencies, such as rooms being smaller or not properly cleaned upon arrival, maintenance issues and occasional room occupancy mishaps. Despite these concerns, most guests feel the room quality is satisfactory given the price.
Cleanliness in the hotel also garners mixed reviews. Many guests commend the immaculate condition, spotless bathrooms and well-maintained accommodations, all of which complement the hotel's excellent location. However, some guests report unpleasant odors, dirty and dusty conditions and poor housekeeping practices, reflecting a need for consistency in cleanliness.
The staff at GM Grand Moments Bandar Sunway stand out for their exceptional friendliness and helpfulness. Described as some of the friendliest hotel personnel encountered, staff members are noted for their kindness, efficiency and knowledge, contributing significantly to guests' enjoyable stays. The positive interactions with the front desk and overall service enhance the hotel's charm.
Bedding experiences are similarly mixed. Numerous guests praise the comfort of the beds and cleanliness of the pillows, recounting some of the most comfortable sleep experiences. Conversely, some guests highlight issues with worn-out or overly firm mattresses, cleanliness issues such as dirty marks and unpleasant smells and inconvenience due to bed placement. These inconsistencies can affect the overall stay experience.
In summary, GM Grand Moments Bandar Sunway is celebrated for its unbeatable location and friendly, helpful staff, offering a generally comfortable and convenient stay despite some areas for improvement in breakfast variety, room maintenance and overall cleanliness.
Business Hotel
Provides functional accommodations in Bandar Sunway, suitable for business travelers. Offers easy access to nearby commercial areas.
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Cheap Hotel
Accessible Hotel
Guest Reviews
GM Grand Moments Bandar Sunway enjoys a prime location, consistently praised for its convenience and accessibility. Positioned directly across from Sunway Pyramid Mall, guests find it extremely convenient to access shopping, dining and entertainment options. The proximity to Sunway Lagoon, a popular theme park, is a notable advantage for families and tourists aiming to maximize their leisure time. The strategic placement means a mere minute's walk brings you to key attractions and an array of eateries, making it a hub for food and convenience. Whether staying for a short holiday or using it as a stopover, travelers appreciate the geographical advantage of being close to Kuala Lumpur and essential amenities. While the hotel's internal facilities and the friendliness of the staff receive commendations, the true highlight remains its exceptional location, which ensures a vibrant and hassle-free stay.
The breakfast experience at GM Grand Moments Bandar Sunway has received mixed feedback. Guests appreciated the inclusion of a breakfast option, describing it as good and generous with some finding the dishes delicious. However, many reviews highlighted several areas for improvement. The selection is often limited with some guests commenting on the lack of variety and low quality. A few noted that the breakfast was poor and not tasty. The service has also been criticized for being slow and it's mentioned that breakfast is provided by a nearby restaurant rather than directly at the hotel. Overall, while the breakfast offers some satisfactory elements, it is generally seen as needing enhancement in both variety and quality.
GM Grand Moments Bandar Sunway offers varying experiences for its guests when it comes to room quality. The positive aspects frequently mentioned include clean, tidy and spacious rooms that are well-maintained and comfortable with some guests highlighting that the accommodations are suitable for families. The hotel is also praised for its strategic location at the heart of Sunway City and the helpful reception staff. However, there are notable inconsistencies with some reviews pointing out smaller rooms that were not cleaned properly upon arrival and maintenance issues like unpleasant smells and inadequate lighting. Some guests found the rooms not as advertised with cramped spaces and occasional mishaps such as rooms being already occupied. Despite these issues, many guests felt that the cleanliness and comfort of the rooms were satisfactory for the price paid.
GM Grand Moments Bandar Sunway offers a mixed experience when it comes to bedding. Several guests have praised the comfort of the beds, highlighting that they found them to be some of the most comfortable they have ever slept in, complete with soft pillows. The beds and pillows have often been noted to be clean, adding to the comfort.
However, some guests had contrasting experiences, pointing out that some mattresses were worn out or uncomfortably firm. Additionally, there have been mentions of issues with cleanliness, such as unpleasant smells, dirty marks on the blankets and mattress sheets and insufficient cleaning on the sofa bed. The location of the beds also requires navigating a staircase, which may be inconvenient for some guests. Furthermore, there have been instances where no extra pillows were available.
Overall, while many guests enjoyed a comfortable sleep, the inconsistency in bed quality and cleanliness may impact the stay experience for some visitors.
GM Grand Moments Bandar Sunway offers a mixed experience when it comes to cleanliness according to guest reviews. On the positive side, several guests have praised the hotel for its immaculate condition, mentioning that the property is spotless with a pristine bathroom and well-maintained accommodations. The cleanliness of the hotel complements its excellent location, making it a generally comfortable place to stay.
However, there are notable drawbacks. Some guests reported unpleasant odors in the rooms, dirty and dusty environments and an overall lack of cleanliness. Complaints include unclean bed sheets, stained towels and even sightings of cockroaches. Issues such as dirty walls and floors, as well as poor housekeeping practices like unemptied rubbish and unchanged towels, have also been highlighted.
Despite the excellent air conditioning and some mentions of the hotel's vintage charm, the inconsistent cleanliness remains a point of concern for many visitors.
The staff at GM Grand Moments Bandar Sunway has received notable praise for their friendliness and helpfulness. Many guests found the hotel personnel to be the friendliest they have ever encountered with multiple mentions of the staff being super nice, incredibly kind and knowledgeable. The front desk employees were highlighted for their efficiency and accommodation, making guests feel welcome from the moment they arrived. The service provided by the staff contributed significantly to an enjoyable stay, described as impeccable and a key factor in a pleasurable retreat. Despite a few isolated criticisms regarding attitude and booking discrepancies, the overall consensus portrays the staff as a major asset to the hotel, ensuring a positive and warm experience for visitors.
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Breakfast
Rooms
Beds
However, some guests had contrasting experiences, pointing out that some mattresses were worn out or uncomfortably firm. Additionally, there have been mentions of issues with cleanliness, such as unpleasant smells, dirty marks on the blankets and mattress sheets and insufficient cleaning on the sofa bed. The location of the beds also requires navigating a staircase, which may be inconvenient for some guests. Furthermore, there have been instances where no extra pillows were available.
Overall, while many guests enjoyed a comfortable sleep, the inconsistency in bed quality and cleanliness may impact the stay experience for some visitors.
Cleanliness
However, there are notable drawbacks. Some guests reported unpleasant odors in the rooms, dirty and dusty environments and an overall lack of cleanliness. Complaints include unclean bed sheets, stained towels and even sightings of cockroaches. Issues such as dirty walls and floors, as well as poor housekeeping practices like unemptied rubbish and unchanged towels, have also been highlighted.
Despite the excellent air conditioning and some mentions of the hotel's vintage charm, the inconsistent cleanliness remains a point of concern for many visitors.
Staff
No, GM Grand Moments Bandar Sunway doesn't have any pool.
No, a spa isn't available at GM Grand Moments Bandar Sunway.
No, GM Grand Moments Bandar Sunway doesn't allow dogs.
No, parking facilities aren't available at GM Grand Moments Bandar Sunway.
No, GM Grand Moments Bandar Sunway doesn't have a gym.
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