4-Star HotelSummary of reviews related to the '4 Star' categoryFrensham Pond Country House Hotel & Spa may boast of a four-star rating, but some guests were disappointed with their experiences there. Complaints ranged from poor service to the hotel falling short of advertised standards. However, most guests had a generally positive impression of the hotel with many describing it as a well-maintained luxury establishment that's situated in a beautiful lakeside location. Despite some criticisms, the majority of the reviews had a positive tone with many guests rating their experience as "very good."
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