Hotel do Grande Rio

Petrolina, Avenida das Nações, s/n -9.397197,-40.504779(Show on Map)

7.7

Good

+5 Photos

+ 3 Photos3

Checkin - Checkout dates‌

Info

Summary of reviews

Hotel do Grande Rio in Petrolina enjoys a strategic location in the heart of the city, praised for its proximity to major landmarks, dining spots and the airport. This central yet quiet location makes it an excellent base for both tourists and business travelers. The hotel’s breakfast is often highlighted as a standout feature, offering a varied and delicious spread that caters to diverse preferences. Dinner at the hotel's restaurant is also highly regarded for its quality and value, though guests occasionally experience long wait times and early closure. Rooms at the hotel are appreciated for their spaciousness and cleanliness with many noting the attentive daily service. Although comfort levels and maintenance quality vary, the rooms generally meet basic needs and amenities like parking and a large pool enhance the experience. Cleanliness standards are consistently high, contributing to a well-maintained atmosphere despite some older furnishings and occasional lapses. The hotel's staff earn excellent reviews for their professionalism and attentiveness, frequently going above and beyond to ensure a pleasant stay. Free and reliable Wi-Fi is another valued amenity with guests consistently praising the strong internet connection. The secure parking facility, while appreciated for its safety and availability, sometimes presents logistical challenges due to tight spaces and limited spots. Hotel do Grande Rio caters well to families, offering spacious accommodations and a welcoming environment, although some safety concerns and dated furniture need addressing. Bed comfort receives mixed reviews with some finding them adequate while others cite issues with firmness and size. All in all, the hotel provides a solid three-star experience and is a practical choice for both family vacations and business trips, delivering good value for money.

Categories

Family

This hotel is known for being family-friendly, offering amenities suitable for guests of all ages. It has a pool. The hotel provides a comfortable base for families exploring Petrolina.

Pool

This hotel is listed as having great pool facilities for guests to enjoy. It also offers spa services and facilities.

Outdoor Pool

Free Wi-Fi

This hotel offers free Wi-Fi throughout the property and features spacious rooms. It has a central location and includes an on-site restaurant. It also provides leisure facilities such as an outdoor pool.

Business

Located in Petrolina, it serves as a convenient base for business activities in the region.

Parking

Hotel do Grande Rio provides a car park free of charge for all guests traveling with a car. This on-site parking amenity offers convenience and cost savings for visitors.

Accessible

This hotel offers wheelchair access and rooms/facilities for disabled guests. It also features an outdoor pool, a poolside bar, and a restaurant. Free Wi-Fi is available in all rooms, and the hotel provides concierge services and a 24-hour front desk.

3 Star

This hotel offers an outdoor pool, restaurant, and complimentary breakfast. It is conveniently located near Petrolina Cathedral and Rodeador Island. The hotel provides essential amenities for a comfortable stay, including Wi-Fi and concierge services.

Outdoor Pool

Hotel do Grande Rio offers an outdoor pool and a children's pool. It sits at the city's core, blending comfort with convenience. Guests can lounge by the outdoor pools or explore nearby attractions. The pool area is beautifully landscaped.

Honeymoon

Room Types

Standard Double RoomThis air-conditioned room features a cable TV, a minibar, a box spring bed and a private bathroom. Free WiFi is also offered.

Standard Triple RoomThis air-conditioned room features a cable TV, a work desk and a private bathroom. Free WiFi is also offered.

Suite (2 Adults)This air-conditioned room features a cable TV and a private bathroom. Free WiFi is also offered.

Standard Quadruple RoomFeaturing free toiletries, this quadruple room includes a private bathroom with a walk-in shower. This quadruple room has air conditioning, a minibar, TV with cable channels, as well as chocolate for guests.

Deluxe SuiteThe unit has 2 beds.

Guest Reviews

7.7

Good

Review Summaries

Location

Located in the heart of Petrolina, 'Hotel do Grande Rio' boasts a prime location that receives consistent praise from its guests. The hotel is conveniently situated within a short distance of the city's bustling center, waterfront and several renowned dining spots. Guests highlighted its proximity to major landmarks such as the Presidente Dutra Bridge, the cathedral, shopping centers and bus stations, making it easy for visitors to explore both Petrolina and Juazeiro. Many reviewers appreciated the hotel's strategic access to the airport and the highway, further enhancing its appeal for both tourists and business travelers. Guests frequently mentioned the excellent breakfast and the polite and attentive staff, which complemented the favorable location. Additionally, the hotel's central position ensures peace and quiet while still being close to all essential amenities and tourist spots. Despite a few mixed opinions about the immediate neighborhood, the overall sentiment about the hotel's location remains highly positive. Its ease of access and centrality make 'Hotel do Grande Rio' a preferred choice for those looking to navigate the city effortlessly.

Breakfast

At 'Hotel do Grande Rio,' guests consistently praise the breakfast, often referring to it as a highlight of their stay. Many reviews describe the breakfast as varied, abundant and delicious with a good range of typical foods prepared on the spot. The options include local fruits, bread, cold cuts, cereals and made-to-order items like omelets and tapioca, catering to diverse preferences. Service at breakfast is frequently commended, noting that staff are attentive and constantly replenish the food. While some reviews mention the breakfast being basic or not meeting expectations, these comments are less common compared to the positive feedback. A few reviewers found the coffee to be weak or desired more variety and regional options. However, the overall sentiment remains positive, highlighting the meal's good cost-benefit ratio and the friendly, helpful staff serving it. In summary, breakfast at 'Hotel do Grande Rio' is a strong point, offering a diverse and tasty spread that satisfies a majority of guests, making it a great start to the day.

Dinner

Hotel do Grande Rio's restaurant receives high praise for its lunch and dinner offerings, consistently noted for its very good food and excellent prices. Guests specifically appreciated the vegetable soup served in the evening. The service is often described as exceptional, enhancing the dining experience. However, there are drawbacks, such as long wait times for food and dishes being delivered separately during lunch. Additionally, the restaurant’s hours can be misleading with dinner service ending earlier than stated. Notably, the restaurant does not operate on weekends, which may be inconvenient for some guests. Furthermore, there were concerns about the adequacy of COVID-19 prevention protocols. The restaurant across the street can also be a source of disturbance due to noise late into the night.

Rooms

Hotel do Grande Rio's rooms have garnered mixed reviews, but there are several positive highlights. One consistent praise is the spaciousness of the rooms, which often exceeded guests' expectations and provided ample space for relaxation. In addition to their size, many guests appreciated the cleanliness of both the rooms and bathrooms, mentioning that they were well-lit and well-sanitized. Comfort within the rooms is generally rated highly; however, there are frequent comments on the need for updates and maintenance. The air conditioning often works well, although some units are old and slow to cool and the bed quality varies with some guests finding them comfortable while others encounter hard or worn-out mattresses. The hotel's room service is a valued aspect, contributing to the overall comfort. Despite the building's age, which is evident in the old furniture and occasional noise from the hallways, many find the room settings acceptable. Amenities like parking and a large pool are additional plus points that enhance the guest experience. However, the need for renovations is a recurring theme with issues such as old fixtures, thin sheets, non-blocking curtains and minor repairs mentioned. Some guests also noted occasional lapses in room cleanliness, like spider webs and stains. Overall, while the rooms at Hotel do Grande Rio offer spaciousness and basic comfort, there are clear indications that improvements and modernizations are needed.

Beds

The feedback on the beds at 'Hotel do Grande Rio' presents a varied picture. Many guests have mentioned that they found the beds to be comfortable with some calling them fantastic and noting decent sleep quality. However, a significant number have commented on the hardness of the mattresses, describing them as very hard orthopedic type or uncomfortably firm. Some reviews suggest that the beds are old and small, especially the double beds, which were frequently mentioned as hard and not spacious enough. Issues with bed quality also extend to noisy and creaking frames, as well as thin and discolored sheets. While some found the bedding adequate, there is a consistent call for improvement in the comfort and condition of the beds.

Cleanliness

Hotel do Grande Rio has received positive remarks concerning its cleanliness. Reviews frequently highlight the well-maintained, spacious and well-lit rooms and bathrooms, which guests found very clean. The consistent and thorough daily cleaning service has been appreciated and the staff responsible for maintaining cleanliness received commendation for their efforts. The hotel itself is described as clean and organized, providing a comfortable atmosphere for guests. However, there were some areas in need of improvement. Some guests mentioned issues with the cleanliness of specific items, such as the air conditioners and certain bathroom fixtures. There were also comments about dust in cabinets and dated flooring. Although the bedding was occasionally noted as old, the overall cleanliness still garnered satisfaction with the hotel often being described as very clean and quiet. Despite a few complaints about the older furniture and occasional lapses in cleanliness specifics, the general feedback suggests that Hotel do Grande Rio maintains a high standard of hygiene, making it a reliable option for travelers who prioritize cleanliness during their stay.

Staff

At the 'Hotel do Grande Rio', the staff consistently earn high praise for their exceptional service and professionalism. Guests frequently mention the helpfulness and attentiveness of the employees, highlighting courteous and prompt assistance throughout their stay. Many reviews commend the friendliness and politeness of the entire team, especially those at the reception and in the restaurant during breakfast. Specific staff members like Matheus, Felipe, Mrs. Claudia and Mrs. Aparecida are singled out for their exemplary service. The hotel staff's reliability, attentive nature and warm welcomes seem to leave a lasting impression on guests. Whether it's providing detailed customer service, assisting with unlocking suitcases or organizing tours, the team at 'Hotel do Grande Rio' appears dedicated to ensuring a pleasant stay for all visitors. Attentive service at the pool, efficient food handlers and staff that constantly replenish necessities contribute to the overall well-maintained experience. Although a few reviews suggest there’s room for improvement in terms of friendliness, the overwhelming sentiment is one of satisfaction with the staff’s efforts. The combination of prompt service, professionalism and a friendly atmosphere makes the 'Hotel do Grande Rio' a highly recommended destination.

Wi-Fi

The guest reviews for 'Hotel do Grande Rio' highlight the hotel's commendable Wi-Fi services. Visitors frequently noted that the internet works well with a steady connection suitable for multimedia usage. The Wi-Fi signal in the rooms is consistently praised with many highlighting the strong and stable internet quality. Free Wi-Fi is a valued amenity and guests found the internet signal to be very good throughout their stay. Despite a minor note of interrupted service, the overarching sentiment is that the hotel provides a reliable and efficient Wi-Fi experience, which complements its great location.

Parking

Hotel do Grande Rio offers a mixed experience in terms of parking facilities. On the positive side, guests appreciated the secure and closed parking area, which adds an element of safety to their stay. The central location with a garage and 24-hour reception is a notable convenience, making it easy for guests to access their vehicles at any time. Some reviews mention the ample parking space and organized lot, highlighting that free private parking is available and well-maintained. Nevertheless, several guests encountered issues with the parking logistics. The garage and parking spaces were often described as very tight, limiting the ease of parking larger vehicles. On certain days, finding an available parking spot was a challenge, suggesting that the limited number of spaces may not always suffice for all guests. The access to the parking area was also noted as difficult with small spaces and occasional crowding. Additionally, there were concerns about noise from traffic across the street and ongoing construction work for a barrier between the leisure area and parking lot. Despite these challenges, the overall sentiment reveals that while the parking at Hotel do Grande Rio is secure and available, it may not always be the most convenient or spacious option for all guests.

Family

Hotel do Grande Rio in Petrolina offers a welcoming and family-friendly environment, making it a great option for those traveling with children. Many guests have praised the hotel's suitability for family stays, highlighting the spacious accommodations that comfortably house families. The structure and services provided are geared towards families, ensuring a pleasant experience for all members. However, it's noteworthy that some of the furniture may appear old and not well cared for, which might affect the overall comfort. Additionally, there is a critical safety concern regarding the lack of a barrier between the leisure area and the parking lot, posing a potential risk for children. While the family-oriented atmosphere stands out, addressing these issues could enhance the overall experience. Overall, Hotel do Grande Rio remains a solid choice for families looking for accommodation in Petrolina, provided that these considerations are taken into account.

3 Star

Hotel do Grande Rio embodies the qualities of a typical three-star hotel, offering an adequate and decent experience for travelers. Guests appreciate the excellent cost-benefit ratio, making it a fitting choice for those seeking value for their money. While some suggest that the hotel meets the standard of a three-star establishment, a few also note that it requires improvements to fully align with this rating. Overall, it is a practical option for those passing through, fitting the bill in terms of pricing and expectations for a three-star hotel.

Business

Hotel do Grande Rio is recognized for its business-friendly environment, making it particularly suitable for business travelers. It's tailored towards those on work-related trips, providing facilities that cater to their needs. While the daily rate could be more affordable and some found the bed size to be small, the overall consensus is that the hotel effectively serves the needs of professionals on the go.

FAQ

Yes, Hotel do Grande Rio has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Hotel do Grande Rio.

No, Hotel do Grande Rio doesn't allow dogs.

Yes, parking facilities are available at Hotel do Grande Rio.

No, Hotel do Grande Rio doesn't have a gym.

Location

More Options