ibis Petrolina
➔
➔
Please select your travel dates to see rates and availability
Info
Summary of reviewsIbis Petrolina is consistently praised by guests for its exceptional location, comfort and affordability. Situated next to the River Shopping mall and close to various amenities, the hotel provides guests with easy access to shopping centers, restaurants, governmental agencies and the airport, making it a convenient choice for travelers.
The overall value of the hotel is frequently highlighted with guests appreciating the clean, cozy and well-maintained rooms. Despite some remarks about the rooms being small and having older furniture, the cleanliness, comfortable beds and practical amenities contribute to an enjoyable stay. The hotel staff is often commended for their friendliness and attentiveness, enhancing the welcoming atmosphere. Specific staff members, such as Pedro, Robélia and Mary, are noted for their exceptional service, particularly in the breakfast area and at check-in.
The breakfast at ibis Petrolina receives high praise for its variety and quality with an emphasis on excellent regional food offerings and a pleasant dining experience. Although breakfast is not included in the room rate and some guests find the additional cost high, the early breakfast option is particularly appreciated by those with early schedules. Dinner options at the hotel are also well-received for their quality, despite some logistical challenges like early restaurant closures and the absence of room service.
Guests generally find the Wi-Fi service satisfactory for their needs, although there are occasional reports of weak or unstable signals. The hotel's cleanliness is a standout feature with guests commending the diligent cleaning efforts and the hygienic condition of both rooms and common areas. Despite rare mentions of minor cleanliness issues, the overall impression remains positive.
For business travelers, Ibis Petrolina is viewed as a practical and convenient option due to its strategic location, reliable Wi-Fi and efficient reception services. The hotel's pet-friendly policy is also a plus for guests traveling with small animals, although additional amenities for pets could enhance this aspect.
In summary, ibis Petrolina is considered a well-located, comfortable and affordable choice, ideal for both leisure and business travelers looking to explore Petrolina while staying close to key attractions and amenities.
Categories
The overall value of the hotel is frequently highlighted with guests appreciating the clean, cozy and well-maintained rooms. Despite some remarks about the rooms being small and having older furniture, the cleanliness, comfortable beds and practical amenities contribute to an enjoyable stay. The hotel staff is often commended for their friendliness and attentiveness, enhancing the welcoming atmosphere. Specific staff members, such as Pedro, Robélia and Mary, are noted for their exceptional service, particularly in the breakfast area and at check-in.
The breakfast at ibis Petrolina receives high praise for its variety and quality with an emphasis on excellent regional food offerings and a pleasant dining experience. Although breakfast is not included in the room rate and some guests find the additional cost high, the early breakfast option is particularly appreciated by those with early schedules. Dinner options at the hotel are also well-received for their quality, despite some logistical challenges like early restaurant closures and the absence of room service.
Guests generally find the Wi-Fi service satisfactory for their needs, although there are occasional reports of weak or unstable signals. The hotel's cleanliness is a standout feature with guests commending the diligent cleaning efforts and the hygienic condition of both rooms and common areas. Despite rare mentions of minor cleanliness issues, the overall impression remains positive.
For business travelers, Ibis Petrolina is viewed as a practical and convenient option due to its strategic location, reliable Wi-Fi and efficient reception services. The hotel's pet-friendly policy is also a plus for guests traveling with small animals, although additional amenities for pets could enhance this aspect.
In summary, ibis Petrolina is considered a well-located, comfortable and affordable choice, ideal for both leisure and business travelers looking to explore Petrolina while staying close to key attractions and amenities.
Business Hotel
As an Ibis hotel, it offers practical amenities for business travelers, including comfortable rooms, air conditioning, and Wi-Fi.
Accessible Hotel
This hotel offers comprehensive accessibility features including wheelchair accessible units, accessible shower areas, adapted bathtubs, lowered sinks, toilets with grab bars, assisted listening devices, and a wheelchair accessible reception desk. It also provides accessible corridors, accessible parking, and an elevator for access to upper floors.
3-Star Hotel
This hotel is known for its comfortable, air-conditioned rooms and free Wi-Fi, suitable for both business and leisure travelers. It features a restaurant serving typical northeastern food and a 24-hour bar. A business center is also available.
Hotel Taking Steps Towards Sustainability
Guest Reviews
The ibis Petrolina stands out due to its exceptional location, a factor consistently highlighted by guests. Situated next to the River Shopping mall, the hotel offers convenient accessibility to various amenities, including shopping centers, restaurants and governmental agencies. The proximity to these attractions ensures that guests can find everything they need with ease, including diverse dining options and easy access to the airport.
Visitors frequently emphasize the hotel's excellent cost-benefit ratio, noting that it combines affordability with comfort and cleanliness. The accommodations are described as spacious and comfortable, ideal for a short stay focused on sleep and refreshing showers.
The hotel staff receives high praise for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests appreciate the well-maintained facilities, the cleanliness of the rooms and the quality of services provided, including a diverse and satisfying breakfast.
Overall, the ibis Petrolina is presented as a well-located, comfortable and affordable option that serves as a practical choice for travelers looking to explore Petrolina while staying close to key attractions and amenities.
The breakfast experience at ibis Petrolina hotel receives high praise from guests for its variety and quality. Many visitors describe the breakfast as excellent, great and delicious. Highlights include the regional food offerings, which are said to surpass the quality of many other hotels. The service and facilities also receive commendations, contributing to an overall pleasant dining experience.
While the breakfast offerings are widely appreciated for being abundant and constantly replenished, there are a few critical points to note. Breakfast is not included in the room rate and many guests find the additional cost—41 reais—to be quite expensive. Some reviews mention that the variety could be improved with calls for more options and quicker replenishment of items during peak times.
Despite these concerns, the breakfast is generally seen as a standout feature of the hotel with many guests enjoying the early breakfast option, especially those needing to start their day before dawn. The combination of regional food, excellent service and a well-presented buffet makes the breakfast at ibis Petrolina a memorable start to the day for most guests.
The dinner experience at the ibis Petrolina hotel offers a mix of excellent culinary options and some logistical challenges. Guests praised the restaurant for its very good food and excellent dinner options, noting the quality of the cuisine over multiple dining occasions. An exceptional midnight breakfast is also available, offering guests a variety of meal options. However, some found the prices of the menus a bit high for what they considered simple fare. Additionally, the restaurant closes early, which might inconvenience some guests and there's no room service available. While the food itself receives high marks, the service, such as long wait times and the necessity to receive deliveries directly, are aspects that could use improvement.
Many guests have reflected on their stay at Ibis Petrolina, highlighting both positive and room for improvement aspects about the accommodations. The rooms are generally praised for being clean, cozy and comfortable with many mentioning the comfortable beds and well-organized spaces. The cleanliness is a standout point with various comments about the rooms and bathrooms being impeccably maintained and well-lit, meeting the standard expectations for an Ibis hotel.
However, several reviews indicate the rooms are quite small, which can be uncomfortable for some guests. Space seems to be a recurring concern with mentions of tight rooms and tiny bathrooms frequent throughout the feedback. Some guests pointed out that the rooms have old furniture and could benefit from renovations and maintenance, citing issues such as old air conditioning units, clogged drains and the need for updates in general.
The amenities provided seem to meet basic expectations, though there were remarks about the minibar being empty and a lack of blankets and towels in some rooms. Despite these drawbacks, the accommodations are appreciated for their practicality and the overall pleasant stay they offer to travelers.
The noise from air conditioners and the structure of the rooms, such as a lack of proper soundproofing, also attracted some criticism. Despite these issues, the rooms' overall comfort, cleanliness and organization tend to leave a positive impression on guests.
Guests of ibis Petrolina consistently praised the hotel's beds for their comfort and cleanliness. Many highlighted the comfortable bed and the overall coziness of the rooms, which contributed to a pleasant stay. Guests found the sheets soft and the blankets adequate with linens and towels in excellent condition. The rooms were clean and the staff provided friendly and accommodating service, enhancing the overall comfort. However, there were a few mentions of less favourable aspects, such as small or even very old beds in some instances and a few guests found the mattresses either very uncomfortable or embarrassing. Despite these occasional drawbacks, the majority of guests had positive experiences, especially appreciating the super comfortable beds and the good condition of the bedding.
Ibis Petrolina has garnered positive feedback from guests particularly for its cleanliness and organization. The hotel consistently receives praise for its clean bathrooms and rooms with guests finding both areas well-maintained and hygienic. The staff's diligent cleaning efforts are repeatedly highlighted with mentions of their promptness and efficiency in ensuring that rooms are always in pristine condition.
Guests describe the rooms as clean, comfortable and cozy, contributing to a pleasant stay. Many appreciate the hotel's perfect cleanliness and the attention to detail in maintaining a tidy environment. The regular cleaning of both rooms and common areas, including the coffee machine, is noted as excellent. Overall, the hotel's cleanliness meets the expected standards of the Ibis network, providing guests with a comfortable and pleasant experience.
However, there are occasional mentions of issues that could be improved, such as moldy rooms, dirty bathrooms and worn-out linens. Some guests have suggested that there is room for improvement in maintaining cleanliness consistently across all rooms.
Despite these few negative remarks, the general consensus remains positive with many guests commending the hotel's commitment to cleanliness and organization.
The staff at ibis Petrolina receives frequent praise for their politeness and attentiveness. Guests consistently commend the receptionists for being helpful and articulate. While most experiences with the team are positive, there are occasional mentions of rudeness, but these seem to be exceptions rather than the rule. Pedro and Robélia stand out for their exceptional service with Robélia noted for making the best toast a guest had ever had. Mary also receives compliments for her efforts. The breakfast and customer service teams are highlighted for their excellent service, ensuring an efficient check-in and an enjoyable start to the day. Special attention is given to the staff's friendliness and prompt service, making guests feel welcomed and well taken care of. While a minority of reviews mention unfriendly interactions, the overall impression is that of a dedicated and courteous team focused on providing top-tier service.
The wifi at Ibis Petrolina has received mixed feedback from guests. Many have praised its effectiveness, highlighting experiences where the internet was described as very fast and capable of supporting work-related tasks. Guests noted that the wifi worked perfectly in their rooms, providing a good internet signal and access for their needs. Complimentary wifi is also a convenience that guests can enjoy.
However, there are several mentions of wifi-related challenges. Instances of weak or unstable signals, internet not working and occasional failures were noted. Some guests experienced slow internet speeds and described the wi-fi as terrible at times. Overall, while many found the wifi service satisfactory, there were intermittent issues reported by some guests.
Ibis Petrolina is praised for offering good value, aligning well with the standard expectations of the Ibis network. Reviews highlight the hotel's adequate and well-organized facilities, alongside friendly and efficient service. Guests find the daily rate to be affordable, reinforcing the notion that the hotel represents a solid option for those seeking a no-frills, budget-friendly stay. While the tiny parking area and a lengthy wait for breakfast service were noted, these issues did not overshadow the overall satisfaction with the hotel’s offerings. It's a reliable choice for travelers familiar with the Ibis brand, delivering consistent quality and comfort.
Ibis Petrolina offers practical conveniences for business travelers. It stands out for its proximity to the mall, making it a strategic location for those on business trips. Despite some concerns about pricing, many guests find it to have a good cost-benefit balance for their executive stays. The reception services are quick and efficient, which adds to the overall practical experience. Additionally, the Wi-Fi quality is noted to be reliable for work purposes, further enhancing its appeal for business purposes. Overall, Ibis Petrolina is seen as very convenient for those traveling for business.
Ibis Petrolina offers pet-friendly accommodations with a fair daily rate for pets, appealing to guests who appreciate the chain’s acceptance of small animals and various partnerships with mileage programs. Despite the positive aspects of accepting pets, the hotel seems to lack additional amenities or benefits for pet owners, as some reviews mention pet fees without corresponding services, such as providing towels for pets. Nonetheless, the hotel's pet-friendly policy makes it a viable option for travelers with pets, even though some might seek alternative pet-friendly accommodations if available in the area.
Location Show Map
Location
Visitors frequently emphasize the hotel's excellent cost-benefit ratio, noting that it combines affordability with comfort and cleanliness. The accommodations are described as spacious and comfortable, ideal for a short stay focused on sleep and refreshing showers.
The hotel staff receives high praise for their friendliness and attentiveness, contributing to a welcoming atmosphere. Guests appreciate the well-maintained facilities, the cleanliness of the rooms and the quality of services provided, including a diverse and satisfying breakfast.
Overall, the ibis Petrolina is presented as a well-located, comfortable and affordable option that serves as a practical choice for travelers looking to explore Petrolina while staying close to key attractions and amenities.
Breakfast
While the breakfast offerings are widely appreciated for being abundant and constantly replenished, there are a few critical points to note. Breakfast is not included in the room rate and many guests find the additional cost—41 reais—to be quite expensive. Some reviews mention that the variety could be improved with calls for more options and quicker replenishment of items during peak times.
Despite these concerns, the breakfast is generally seen as a standout feature of the hotel with many guests enjoying the early breakfast option, especially those needing to start their day before dawn. The combination of regional food, excellent service and a well-presented buffet makes the breakfast at ibis Petrolina a memorable start to the day for most guests.
Dinner
Rooms
However, several reviews indicate the rooms are quite small, which can be uncomfortable for some guests. Space seems to be a recurring concern with mentions of tight rooms and tiny bathrooms frequent throughout the feedback. Some guests pointed out that the rooms have old furniture and could benefit from renovations and maintenance, citing issues such as old air conditioning units, clogged drains and the need for updates in general.
The amenities provided seem to meet basic expectations, though there were remarks about the minibar being empty and a lack of blankets and towels in some rooms. Despite these drawbacks, the accommodations are appreciated for their practicality and the overall pleasant stay they offer to travelers.
The noise from air conditioners and the structure of the rooms, such as a lack of proper soundproofing, also attracted some criticism. Despite these issues, the rooms' overall comfort, cleanliness and organization tend to leave a positive impression on guests.
Beds
Cleanliness
Guests describe the rooms as clean, comfortable and cozy, contributing to a pleasant stay. Many appreciate the hotel's perfect cleanliness and the attention to detail in maintaining a tidy environment. The regular cleaning of both rooms and common areas, including the coffee machine, is noted as excellent. Overall, the hotel's cleanliness meets the expected standards of the Ibis network, providing guests with a comfortable and pleasant experience.
However, there are occasional mentions of issues that could be improved, such as moldy rooms, dirty bathrooms and worn-out linens. Some guests have suggested that there is room for improvement in maintaining cleanliness consistently across all rooms.
Despite these few negative remarks, the general consensus remains positive with many guests commending the hotel's commitment to cleanliness and organization.
Staff
Wi-Fi
However, there are several mentions of wifi-related challenges. Instances of weak or unstable signals, internet not working and occasional failures were noted. Some guests experienced slow internet speeds and described the wi-fi as terrible at times. Overall, while many found the wifi service satisfactory, there were intermittent issues reported by some guests.
3 Star
Business
Dog Friendly
No, ibis Petrolina doesn't have any pool.
No, a spa isn't available at ibis Petrolina.
No, ibis Petrolina doesn't allow dogs.
No, parking facilities aren't available at ibis Petrolina.
No, ibis Petrolina doesn't have a gym.
Location Show Map
More Options
