JB Hotel
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Summary of reviewsJB Hotel boasts a prime location in the city center of Petrolina, providing convenient access to tourist attractions, shops, supermarkets and transportation options, making it an excellent choice for both leisure and business travelers. Despite concerns about nighttime safety and limited parking space, guests appreciate the welcoming and professional staff that enhance their stay.
Guests highly praise the breakfast at JB Hotel, highlighting its variety, quality and deliciousness. The breakfast experience is further elevated by panoramic views of the São Francisco River and the city. While there are minor drawbacks like the occasional absence of fresh bread, the overall breakfast service is a remarkable start to the day.
The hotel's rooms receive mixed feedback. Positively, they are spacious, clean and feature comfortable beds, contributing to a relaxing stay. Nevertheless, issues such as neglected maintenance, leaks, mold and insufficient storage are common complaints. The bathrooms often lack ventilation and essential amenities and noise disturbances can detract from the experience.
Cleanliness is generally commendable at JB Hotel with most guests finding the rooms well-sanitized and the corridors well-maintained. However, some issues with the bathrooms and old installations were noted, requiring attention.
The staff at JB Hotel are frequently praised for their exceptional friendliness, efficiency and professionalism. Guests appreciate the helpfulness of the receptionists and kitchen staff, significantly enhancing the guest experience. While there are occasional mentions of unmotivated or tired staff members, the overall service is excellent.
The pool area, however, does not meet guest expectations with frequent reports of dirty water, insufficient umbrellas and lack of maintenance. Guests express a need for better upkeep and amenities like beverage service.
Parking at the hotel provides a notable convenience, although the available spaces are often insufficient and the unpaved parking area can be challenging. Despite these issues, the presence of parking remains a valued feature.
Lastly, the quality of the beds varies with some guests finding them comfortable, while others report issues with old, dirty mattresses and beds made from joining two single beds. Upgrading the bedding quality would significantly improve overall guest satisfaction.
In summary, JB Hotel excels in location, breakfast, cleanliness and staff service, but improvements in room maintenance, bedding quality, pool upkeep and parking organization are needed to elevate the overall guest experience.
Categories
Guests highly praise the breakfast at JB Hotel, highlighting its variety, quality and deliciousness. The breakfast experience is further elevated by panoramic views of the São Francisco River and the city. While there are minor drawbacks like the occasional absence of fresh bread, the overall breakfast service is a remarkable start to the day.
The hotel's rooms receive mixed feedback. Positively, they are spacious, clean and feature comfortable beds, contributing to a relaxing stay. Nevertheless, issues such as neglected maintenance, leaks, mold and insufficient storage are common complaints. The bathrooms often lack ventilation and essential amenities and noise disturbances can detract from the experience.
Cleanliness is generally commendable at JB Hotel with most guests finding the rooms well-sanitized and the corridors well-maintained. However, some issues with the bathrooms and old installations were noted, requiring attention.
The staff at JB Hotel are frequently praised for their exceptional friendliness, efficiency and professionalism. Guests appreciate the helpfulness of the receptionists and kitchen staff, significantly enhancing the guest experience. While there are occasional mentions of unmotivated or tired staff members, the overall service is excellent.
The pool area, however, does not meet guest expectations with frequent reports of dirty water, insufficient umbrellas and lack of maintenance. Guests express a need for better upkeep and amenities like beverage service.
Parking at the hotel provides a notable convenience, although the available spaces are often insufficient and the unpaved parking area can be challenging. Despite these issues, the presence of parking remains a valued feature.
Lastly, the quality of the beds varies with some guests finding them comfortable, while others report issues with old, dirty mattresses and beds made from joining two single beds. Upgrading the bedding quality would significantly improve overall guest satisfaction.
In summary, JB Hotel excels in location, breakfast, cleanliness and staff service, but improvements in room maintenance, bedding quality, pool upkeep and parking organization are needed to elevate the overall guest experience.
Hotel with Swimming Pool
This hotel provides an outdoor pool with a sundeck. It also offers accommodations with cable TV and free Wi-Fi and is located in Petrolina's center.
Outdoor Pool
Hotel with Parking
JB Hotel provides free private parking on-site, which is described as both convenient and secure. The parking area features 24-hour surveillance and is well-lit, ensuring the safety of guests' vehicles.
Accessible Hotel
This hotel offers accessibility for disabled guests and is wheelchair accessible. It features an elevator, accessible parking, low height sinks and counters, and grab bars for the toilet. Upper floors are accessible by elevator.
3-Star Hotel
This hotel is a popular choice and features a terrace and a garden. It is located close to Persada Convention Center and Komtar JBCC. All guestrooms boast comforts such as air conditioning, as well as amenities like free WiFi.
Hotel with Outdoor Pool
JB Hotel features an outdoor pool. Guests can take a refreshing dip or lounge by the water on comfortable sunbeds. The hotel also offers a well-equipped fitness center.
Business Hotel
Guest Reviews
JB Hotel is praised for its exceptional location, making it a prime spot for visitors looking to explore Petrolina. Nestled in the city center, the hotel offers convenient access to the city's tourist attractions, shops, supermarkets, banks and pharmacies. Guests highlight its proximity to various amenities and the easiness of walking around the city. Despite concerns about nighttime safety and limited parking space, the hotel's position remains its standout feature, complemented by a welcoming and professional staff. Additionally, the hotel provides a comfortable stay with the added convenience of nearby transportation options, making it an excellent choice for both leisure and business travelers.
Breakfast at JB Hotel receives high praise from guests with many describing it as impeccable, excellent and exceptional. The meal is noted for its variety and quality, featuring a wide range of options that are well-prepared and delicious. Guests appreciate the plentiful choices and the very good flavors and dishes on offer. Many reviews highlight the great panoramic views of the São Francisco River and the city, enhancing the dining experience.
Several guests specifically mention the breakfast as a standout feature of their stay with adjectives such as wonderful, very good and satisfactory frequently appearing in the reviews. The breakfast service is often complemented for being well-served and complete, adding to the overall positive experience. However, a few guests pointed out minor drawbacks, such as the occasional absence of fresh bread and a lack of variety on certain days.
Overall, JB Hotel's breakfast is a major highlight for many, providing a delightful start to the day with its excellent food options and beautiful views.
JB Hotel offers rooms that receive mixed feedback from guests. Positively, many guests find the rooms spacious and the beds comfortable, contributing to a generally comfortable and functional environment. The rooms are also reported to be quite clean and quiet, enhancing the overall guest experience.
However, several issues have been highlighted. Some rooms appear old with certain areas neglected and in need of maintenance. Problems such as leaks, mold and bad smells are not uncommon. The bathrooms often lack ventilation and essential amenities, requiring significant renovations. Some rooms have insufficient storage with no hangers and barely fit bags and a few guests have noted that the rooms do not align with online presentations.
There are concerns about the condition of the furniture and bedding with mentions of old and uncomfortable mattresses and beds that split in the middle. In-room amenities like TVs and outlets also fail to meet guest expectations in some instances. Additionally, noise disturbances, particularly from the kitchen, have been an issue for some rooms.
While the hotel provides a clean environment and comfortable beds, there are several areas needing improvement to meet guests' expectations more consistently.
At 'JB Hotel', the quality of the beds seems to be a mixed experience for guests. While some travelers found the accommodation to be good with very comfortable beds or appreciated the good queen-size bed, others reported various issues that detracted from their comfort. Numerous guests described the mattresses and pillows as uncomfortable with several mentioning old and dirty mattresses that sometimes even had exposed springs. Beds in some rooms were noted as being double beds made by pushing two single beds together, which many found uncomfortable and unsatisfactory. The beds were also frequently described as hard or old and crooked, which left a negative impression on several guests. Overall, although a few found the beds to their liking, many reviews pointed to the need for an upgrade in bedding quality at the hotel.
JB Hotel generally receives positive feedback for its cleanliness. Many guests highlight that the rooms are very clean and well-sanitized, creating a pleasant and fresh environment. The overall cleanliness of the hotel is commendable, including the corridors which are well-maintained and organized. The staff's attention to cleanliness is noted with a polite and attentive approach to maintaining hygiene standards.
However, the reviews also reveal some critical issues, particularly with the bathrooms. Several guests mentioned concerns about dirty bathrooms, lack of ventilation and occasional lapses in cleaning. Additionally, some facilities in the rooms, such as old installations and soft mattresses, could benefit from updates.
Despite these issues, the hotel's commitment to cleanliness in most areas stands out as a positive aspect for prospective guests.
The reviews for JB Hotel highlight the exceptional friendliness and politeness of the staff. Guests frequently mention the top-notch service provided by the receptionists, describing them as efficient and professional. The helpfulness of the attendants and the attentiveness of the kitchen staff also stand out, alongside consistent praise for the overall service from the entire team. Despite a few mentions of unmotivated or tired staff members, the general consensus is that employees go out of their way to resolve issues and provide excellent service. The combination of a friendly atmosphere, great reception and attentive service contributes significantly to the positive guest experiences at JB Hotel.
The reviews of the JB Hotel's pool highlight several recurring issues. Guests frequently mention that the pool is dirty, often describing the water as murky and the area as lacking proper maintenance. Another common point is the absence of umbrellas, which seems to be a consistent problem around the pool area. Additionally, some guests noted that the pool service does not provide drinks and there were comments on the pool being shallow. Overall, while the pool's conditions and amenities appear to disappoint many visitors, there's an overwhelming consensus about the need for better upkeep and more thoughtful amenities such as umbrellas and beverage service.
JB Hotel offers parking options for its guests, although these receive mixed feedback. The parking lot is situated outside and across the street from the hotel, providing both on-site and private parking facilities. Guests have noted that the available spaces are often insufficient for the number of cars, leading to a cramped and sometimes fully occupied lot. Additionally, the parking area is described as unpaved, which can be challenging for those with wheeled suitcases or wheelchairs. Despite these drawbacks, the presence of parking is still a notable convenience for visitors, though improvements in organization and capacity would enhance the overall experience.
Location Show Map
Location
Breakfast
Several guests specifically mention the breakfast as a standout feature of their stay with adjectives such as wonderful, very good and satisfactory frequently appearing in the reviews. The breakfast service is often complemented for being well-served and complete, adding to the overall positive experience. However, a few guests pointed out minor drawbacks, such as the occasional absence of fresh bread and a lack of variety on certain days.
Overall, JB Hotel's breakfast is a major highlight for many, providing a delightful start to the day with its excellent food options and beautiful views.
Rooms
However, several issues have been highlighted. Some rooms appear old with certain areas neglected and in need of maintenance. Problems such as leaks, mold and bad smells are not uncommon. The bathrooms often lack ventilation and essential amenities, requiring significant renovations. Some rooms have insufficient storage with no hangers and barely fit bags and a few guests have noted that the rooms do not align with online presentations.
There are concerns about the condition of the furniture and bedding with mentions of old and uncomfortable mattresses and beds that split in the middle. In-room amenities like TVs and outlets also fail to meet guest expectations in some instances. Additionally, noise disturbances, particularly from the kitchen, have been an issue for some rooms.
While the hotel provides a clean environment and comfortable beds, there are several areas needing improvement to meet guests' expectations more consistently.
Beds
Cleanliness
However, the reviews also reveal some critical issues, particularly with the bathrooms. Several guests mentioned concerns about dirty bathrooms, lack of ventilation and occasional lapses in cleaning. Additionally, some facilities in the rooms, such as old installations and soft mattresses, could benefit from updates.
Despite these issues, the hotel's commitment to cleanliness in most areas stands out as a positive aspect for prospective guests.
Staff
Pool
Parking
Yes, JB Hotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at JB Hotel.
No, JB Hotel doesn't allow dogs.
Yes, parking facilities are available at JB Hotel.
No, JB Hotel doesn't have a gym.
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