Hôtel Restaurant Chez Henriette

Phalsbourg 48.76648200, 7.25879700 , 14 Place D'armes (Show on Map)
7.7
Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsHôtel Restaurant Chez Henriette, nestled in the heart of Phalsbourg, is widely praised for its exceptional location. Situated on the bustling marketplace, it offers picturesque views of historic architecture while maintaining a tranquil ambiance. Guests appreciate the convenience of free parking and the proximity to local bars, restaurants, shops and key transit routes like the A4 highway, making it an ideal spot for travelers in transit. The quiet and inviting village setting further enhances its appeal, perfectly balancing accessibility with serenity.

The breakfast service at the hotel impresses with its classic French pastries and coffee, served in a charming setting often near a large fireplace. Despite some occasional critiques on the variety and cost, the overall quality and friendly service make for a delightful beginning to the day. The dinner experience at the hotel's restaurant garners high praise with guests consistently describing the cuisine as superb, very tasty and even divine. The friendly staff and cozy atmosphere, accentuated by a big fireplace, contribute to an exceptional dining experience despite some mentions of high prices.

Guests have mixed reviews about the rooms. Many commend them for being clean, quiet and spacious with comfortable beds and large bathrooms adding to the comfort. The festive decor is also appreciated. However, some guests note the rooms are outdated with a need for renovation and issues such as small bathrooms, poor ventilation and occasional bad odors detract from the overall experience. Despite these shortcomings, the rooms provide good value for money and are suitable for shorter stays.

Cleanliness is a strong point for Hôtel Restaurant Chez Henriette. Guests frequently highlight the clean and spacious rooms and well-maintained facilities. While a few note issues with bathroom cleanliness, the general standard of cleanliness is consistently praised.

The staff at Hôtel Restaurant Chez Henriette is frequently commended for their friendliness, professionalism and multilingual capabilities. They are known for being attentive and ready to assist, enhancing the overall pleasant experience for guests.

The hotel's Wi-Fi is generally reliable with a solid and consistent connection, though it could be faster. Guests may need to request the Wi-Fi code from staff, who are expected to be supportive in ensuring proper access.

Families are welcomed with attentive staff, essential amenities like cribs for babies and a generally cozy atmosphere. The hotel's location also makes it ideal for families in transit.

Regarding bedding, many guests find the mattresses comfortable, though some mention issues like hard mattresses and outdated bedding. While many are satisfied with the quality, a few concerns remain about the bedding provided.

The hotel's accessibility is notable with easy parking and proximity to major routes, although wheelchair access and fire escape routes could be improved.

Lastly, Hôtel Restaurant Chez Henriette is notably dog-friendly, accommodating pets without additional fees and providing easy parking facilities tailored for those traveling with pets. This welcoming attitude towards dogs further enhances its reputation as a hospitable destination for travelers with furry companions.

Overall, Hôtel Restaurant Chez Henriette stands out for its prime location, exceptional dining experiences and welcoming atmosphere, making it a favored choice for travelers exploring Phalsbourg.
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Family Friendly Hotel

Dog Friendly Hotel

Accessible Hotel

Small Hotel

3-Star Hotel

Room Types
Double Room Providing free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room provides a wardrobe, a carpeted floor, heating, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit offers 1 bed.

Standard Twin Room Featuring free toiletries, this twin room includes a private bathroom with a bath, a shower and a hairdryer. The twin room features a flat-screen TV with cable channels, a wardrobe, a sofa, parquet floors as well as city views. The unit has 2 beds.

Standard Triple Room Offering free toiletries, this triple room includes a private bathroom with a bath, a shower and a hairdryer. The triple room offers a flat-screen TV with cable channels, a wardrobe, parquet floors, heating as well as city views. The unit offers 3 beds.

Guest Reviews
7.7
Good
Location
Nestled in the heart of Phalsbourg, Hôtel Restaurant Chez Henriette boasts a prime location that guests consistently praise for its convenience and charm. Situated right on the bustling marketplace, the hotel offers picturesque views of the historic central square adorned with charming architecture. Despite its central position, it maintains a tranquil ambiance, providing a perfect blend of accessibility and serenity.

Guests highlight the abundance of free parking options, making arrival and departure hassle-free. The ease of accessing local bars, restaurants and shops by foot enhances its appeal, as does its proximity to key transit routes like the A4 highway, ideal for travelers in transit.

The village setting itself is described as quiet and inviting, a lovely backdrop for a stay that combines the benefits of a quaint town atmosphere with essential modern conveniences. Overall, Hôtel Restaurant Chez Henriette's central, yet peaceful, location makes it an exceptional choice for those exploring the scenic and cultural offerings of Phalsbourg.

Breakfast
At Hôtel Restaurant Chez Henriette, breakfast generally receives high praise from guests. Served in a charming setting, often near a large fireplace, the breakfast offers a cozy and delightful start to the day. Guests particularly appreciate the classic French pastries and coffee, which consistently receive compliments for their delicious taste. The spread includes tea, bread, jam, fresh fruits and orange juice with several reviews noting the breakfast is very good by French standards.

While many guests describe the breakfast as excellent, varied and even fantastic, some reviews mention areas for improvement, such as the occasional lack of fruits, yogurt or ham. Additionally, some guests found the breakfast a little expensive for what was offered, particularly when priced at €12 to €15. Despite these minor criticisms, the friendly service and the quality of the food generally contribute to a positive dining experience.

Dinner
Hôtel Restaurant Chez Henriette offers a dining experience that is highly praised by guests. The restaurant is frequently described as very good or excellent with many reviews highlighting the incredibly delicious and divine cuisine. Guests have often found their meals to be superb, very tasty and a dream, contributing to an overall delightful dining experience. The service and atmosphere, marked by friendly staff and a cozy big fireplace, also receive positive remarks. Despite some mentions of high prices, many guests feel that the quality of the food justifies the cost. The evening meals consistently impress with excellent food leaving diners willing to repeat their visit. Overall, the restaurant's performance aligns well with the hotel’s dignified reputation, making it a noteworthy dining option for travelers seeking quality and comfort.

Rooms
Hôtel Restaurant Chez Henriette offers a variety of experiences when it comes to their rooms. Many guests note that the rooms are clean, quiet and spacious, which provides a comfortable stay. The beds are often highlighted as very comfortable and some rooms even have large bathrooms adding to the comfort. The decor, especially around festive seasons, is appreciated with nicely decorated facilities contributing to the ambience.

However, the hotel rooms are described by several guests as outdated with old-fashioned furnishings and a need for overall renovation. Issues like small bathrooms, poor ventilation and occasional bad odors detract from the experience. Some guests mention that the rooms, while clean, require better maintenance and attention to equipment levels.

Despite these shortcomings, the rooms are considered good value for money and are suitable for shorter stays. The staff is frequently praised for their friendliness and helpfulness, which adds positively to the overall experience.

Beds
Guests at Hôtel Restaurant Chez Henriette had mixed feelings about the beds. Many found the mattresses to be comfortable and firm, praising them for their functionality and quality. Some reviews highlighted that the beds were very comfortable with a few even describing them as great. However, there were mentions of issues such as hard mattresses, dips in double beds and a lack of proper blankets. While some guests appreciated the quality of the bedding, others felt it was not up to par, mentioning scratchy woolen blankets and old-fashioned bedding. Overall, while many guests were satisfied with the comfort of the beds, there were a few concerns regarding the hardness and quality of the bedding provided.

Cleanliness
'Hôtel Restaurant Chez Henriette' maintains a strong reputation for its cleanliness, as confirmed by various guest reviews. The establishment is noted for being very clean and welcoming. Guests have frequently highlighted clean and spacious rooms that are also quiet, contributing to a pleasant stay. The cleanliness extends to the food as well with mentions of it being both clean and delicious. Additionally, the showers and rooms are described as nice and clean. However, there was a mention of the bathroom not being cleaned, indicating a possible area needing improvement. Overall, the hotel is highly commended for its diligent upkeep and cleanliness standards.

Staff
At Hôtel Restaurant Chez Henriette, guests frequently praise the staff for their friendliness and professionalism. Reviews highlight the consistently welcoming and courteous demeanor of the employees with many noting the staff's attentiveness and readiness to assist. The team is often described as multilingual, competent and available, making the customer experience notably smooth and pleasant. The professionalism and accommodation provided by the staff are recognized by guests, who appreciate the proactive and empathetic service. Occasionally, there are mentions of less satisfactory interactions, but overall, the kindness, helpfulness and attentive service of the hotel’s employees leave a positive impression on visitors.

Wi-Fi
The Wi-Fi at Hôtel Restaurant Chez Henriette is generally reliable with a solid and consistent connection, although some guests have noted that it could be faster. The Wi-Fi code is accurate but must be requested and occasionally codes are missing or inaccurate. While overall the connection is stable, there are a few reports of slow internet speeds. Guests seeking assistance with Wi-Fi access may need to ensure they receive adequate support from the staff.

Family
Hôtel Restaurant Chez Henriette offers a welcoming environment for families, ensuring a cozy and comfortable stay. The hotel provides essential amenities like cribs for babies, making it suitable for guests with young children. The staff is attentive to the needs of kids, contributing to a family-friendly atmosphere that is both accommodating and inviting. Its nostalgic ambiance paired with good food enhances the overall experience, making it an excellent choice for family gatherings. Additionally, the hotel's convenient location is ideal for transit, catering well to families on the move. Overall, it stands out as a comfortable and family-oriented destination.

Accessible
Situated in an accessible location in the main square, Hôtel Restaurant Erckmann Chatrian boasts easy parking and accessible parking options, making arrival and departure straightforward. It offers seamless access to major routes like the A4 and is conveniently near local transit. The hotel caters to a variety of guest needs, including handicap-friendly features and restroom facilities at toddler height. However, the entrance and overall access might pose difficulties for wheelchair users and there is a noted lack of an escape route in case of fire. Despite these challenges, it remains a generally accessible choice for many travelers.

Dog Friendly
Hôtel Restaurant Chez Henriette stands out as a haven for travelers accompanied by their furry friends. This establishment boasts comprehensive pet-friendly services, ensuring that guests with dogs feel right at home. With easy parking facilities tailored for those traveling with pets, convenience is a top priority.

The hotel treats dogs as welcomed guests, reflecting in its inclusive and thoughtful pet policies. Notably, dogs are allowed in the rooms without any additional fees, adding to the sense of hospitality that defines this destination. Furthermore, the overall welcoming attitude towards dogs and the accommodating pet policies contribute to its reputation as a truly dog-friendly establishment. Whether on vacation or a routine stay, guests can enjoy the comfort of knowing their furry companions are treated well at this family and dog-friendly hotel.


No, Hôtel Restaurant Chez Henriette doesn't have any pool.

No, a spa isn't available at Hôtel Restaurant Chez Henriette.

Yes, Hôtel Restaurant Chez Henriette welcomes dogs.

No, parking facilities aren't available at Hôtel Restaurant Chez Henriette.

No, Hôtel Restaurant Chez Henriette doesn't have a gym.

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