Overall, guests who stayed at the Hilton Phoenix Tapatio Cliffs Resort had a positive experience. The location of the hotel was praised for being in a beautiful and convenient spot with great access to hiking trails. The breakfast buffet was good with some guests raving about the freshly made omelets. The rooms were a mixed experience with some needing remodeling, but others being clean and comfortable with fantastic views. The cleanliness of the hotel was a mixed bag, but generally, the hotel was considered clean and comfortable with a great pool area. Staff reported being either friendly or rude, but those who were friendly were praised for their exceptional service. Unfortunately, the wifi connection and phone service had issues. For families, the resort had a kid-friendly atmosphere with several pools and even hula hoops and jump ropes to enjoy. Golf enthusiasts found the golf courses excellent and perfect for those looking for outdoor activities. The bedding was generally comfortable with a few complaints about uncomfortable pull-out mattresses. The hotel was described as luxurious with its unique features making up for any deficiencies. Despite some negative feedback, the resort is still recommended and a perfect place for a relaxing staycation.
The JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.
The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, is a great destination for travelers looking for a fun and exciting way to escape the Arizona heat. The resort's water slide pool area is a highlight for many guests with hours of fun to be had. While some guests have experienced maintenance issues with the water slide, overall the reviews are positive. Some guests did note that there is an extra fee to enjoy the pool attraction, but it's worth it for the experience.
The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
Overall, The Clarendon Hotel & Spa, BW Signature Collection is a fantastic choice for a weekend getaway. The check-in and check-out process is quick and efficient and the discounts on food and drinks are a nice touch. The exceptional service provided by the hotel staff is a standout feature and guests can feel secure with the safety measures in place. While some guests noted issues with the bathtub, the hotel is generally superb and provides a pleasant stay. Don't hesitate to book your stay at this 4-star hotel - you won't be disappointed.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
The staff at The Hermosa Inn receive high praise from guests for their exceptional service and friendly demeanor. The poolside staff is especially wonderful with guests suggesting they be held onto as treasures. Despite mandatory masks, guests rave about the highly attentive service. While a few reviewers had minor issues, most found the food quality and service to be good overall. Overall, the staff at The Hermosa Inn are truly great.
Arizona Grand Resort has received overwhelmingly positive reviews from guests who have appreciated the excellent facilities and services provided by the resort. The resort offers a peaceful and refreshing oasis, which is perfect for a comfortable and enjoyable staycation experience. Despite a few negative reviews about the water park, guests have praised the resort's fantastic amenities, including exceptional staff who ensure guests feel welcomed and comfortable throughout their stay. However, visitors should note that there may be additional fees that are not mentioned during the booking process. Overall, Arizona Grand Resort is an ideal destination for those looking to relax, recharge and enjoy a luxurious staycation.
The Comfort Inn Phoenix Central City is a great choice for those looking for a relaxing stay. The outdoor pool and hot tub are a highlight for many guests, despite some minor cleanliness issues. Guests are excited to return and use the jacuzzi on future visits. While the hotel does not offer a continental breakfast, guests still enjoy their stay overall due to the fantastic pool experience. Just be aware that the hotel only provides one towel per person.
The Omni Scottsdale Resort & Spa at Montelucia is a stunning hotel nestled at the base of Camelback Mountain, offering guests beautiful mountain views and easy accessibility to popular shopping and restaurants. The rooms are well-appointed with spacious and clean bathrooms, though some furniture may be a bit dated. The hotel is exceptionally clean with special attention paid to Covid-19 cleanliness protocols. The staff is friendly and accommodating, providing 5-7 star service throughout the hotel. The spa is top-notch with superb amenities and pool facilities, though some guests found it overpriced. The pools are beautiful and well-maintained with attentive staff keeping them clean and tidy. The beds are comfortable and cozy with many guests raving about their quality. Overall, the Omni Scottsdale Resort & Spa at Montelucia provides guests with a luxurious and relaxing vacation experience.
The Phoenician, a Luxury Collection Resort in Scottsdale is a top-notch destination for those seeking a luxurious getaway. The resort is situated in a beautiful location with stunning grounds and surroundings, while still being conveniently close to upscale restaurants, malls and hiking trails. Guests rave about the top-quality breakfast, although some found the prices to be expensive. The rooms are modern, spacious and well-appointed with luxurious bathrooms, although some could use updating. The resort is exceptionally clean with guests praising the immaculate grounds, gym and rooms. The staff is friendly, attentive and goes above and beyond to ensure a pleasant and comfortable experience. The pool area is fantastic, although during peak periods, the hotel needs to reconsider its pool policies. Overall, The Phoenician is a five-star resort that offers a peaceful and beautiful atmosphere, making it worth every penny for a luxurious stay in Scottsdale.
Scottsdale Camelback Resort offers a prime location in a quiet, family-friendly area that's perfect for exploring Scottsdale’s vibrant attractions, including Old Town Scottsdale, Camelback Mountain and the Desert Botanic Garden. Despite its proximity to these destinations, the resort remains peaceful and uncrowded, nestled in a safe and attractive neighborhood.
The spacious and clean accommodations are well-suited for families and groups, featuring townhouse-like villas and condos equipped with full kitchens and modern amenities. Guests appreciate the cleanliness of both the rooms and the well-maintained grounds, which include beautiful gardens, BBQ areas and recreational spaces. Although some decor may feel dated, the overall comfort and spaciousness are highly valued.
The resort's dining options garner mixed reviews. While many guests enjoy the reasonably-priced and delicious meals, others find the menu limited and the dining experience less satisfying due to occasional inconveniences like unexpected closures of the main dining room or food served in styrofoam containers. Nonetheless, the quality of the food often stands out as a redeeming feature.
Guests frequently commend the resort's friendly and accommodating staff, who contribute significantly to their positive experiences. Housekeeping receives particular praise for their attentiveness and the repetitive cleanliness of the property. However, some guests have encountered inconsistencies in front desk service, indicating room for improvement.
The resort’s amenities, including the pool, gym and tennis courts, are well-regarded. The clean and inviting pool area, complete with a poolside bar and family-friendly atmosphere, is a highlight for many. The gym features good-quality equipment and is generally praised, although it sometimes gets busy due to restrictions. The tennis courts and additional facilities like mini golf enhance the resort’s appeal for families and sports enthusiasts.
Scottsdale Camelback Resort's spa services are often described as relaxing and executed by skilled therapists, despite some areas being noted as outdated. The availability of free and generally high-speed WiFi is appreciated, though some guests experience issues with signal strength and TV services.
Parking at the resort is convenient and secure with favorable remarks about its proximity to villas. While larger vehicles might find maneuvering challenging, the absence of parking fees adds to the overall convenience.
In all, Scottsdale Camelback Resort is an excellent choice for families and groups looking for a peaceful, comfortable and activity-filled stay in Scottsdale, despite a few areas for improvement in dining and service consistency.
The Andaz Scottsdale Resort & Bungalows is a luxurious and well-maintained hotel that offers exceptional service from its staff. The doormen, bellmen and porter are all praised for their attentiveness and accommodating nature. The pool staff is also very welcoming and attentive. The hotel's hospitality is incredible with someone always available to help and provide responsive service. The food and service are great and the grounds are beautiful. While some guests have reported issues with cleanliness, the hotel is generally praised for its immaculate upkeep. Overall, the Andaz Scottsdale Resort & Bungalows staff will go above and beyond to ensure a lovely and enjoyable stay.
Kimpton Miralina Resort and Villas by IHG is a highly recommended hotel with a great location, surrounded by lovely surroundings and courtyards. Guests loved the proximity to Old Town Scottsdale and appreciated the complimentary shuttle to the area. The breakfast options at the hotel were incredible and the dinner options exceeded expectations with guests raving about the quality of the food and cocktails served. The rooms were generally tidy and spacious and the staff was exceptional, providing outstanding customer service and a welcoming atmosphere. The pool area was amazing with multiple crystal clean pools that were well maintained and the hotel was a great family-friendly destination that provided enjoyable activities for kids. The beds were comfortable and most guests found them to be one of the highlights of their stay. Overall, guests were very pleased with their stay and glad they chose this location.
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