Overall, guests who stayed at the Hilton Phoenix Tapatio Cliffs Resort had a positive experience. The location of the hotel was praised for being in a beautiful and convenient spot with great access to hiking trails. The breakfast buffet was good with some guests raving about the freshly made omelets. The rooms were a mixed experience with some needing remodeling, but others being clean and comfortable with fantastic views. The cleanliness of the hotel was a mixed bag, but generally, the hotel was considered clean and comfortable with a great pool area. Staff reported being either friendly or rude, but those who were friendly were praised for their exceptional service. Unfortunately, the wifi connection and phone service had issues. For families, the resort had a kid-friendly atmosphere with several pools and even hula hoops and jump ropes to enjoy. Golf enthusiasts found the golf courses excellent and perfect for those looking for outdoor activities. The bedding was generally comfortable with a few complaints about uncomfortable pull-out mattresses. The hotel was described as luxurious with its unique features making up for any deficiencies. Despite some negative feedback, the resort is still recommended and a perfect place for a relaxing staycation.
The JW Marriott Phoenix Desert Ridge Resort & Spa is a highly recommended resort that offers a fantastic pool area loved by many guests. The lazy river was a particular highlight, perfect for groups of all ages and well-maintained. The other pools on-site were also popular and despite some guests expressing frustration about having to reserve pool areas and being charged for it, it did not affect their overall enjoyment. The resort's beautiful lobby and boutique shops also impressed guests. Despite one of the pools being under maintenance during the stay, guests still found the pool area and spa to be great with plenty of amenities to enjoy. Overall, guests couldn't get enough of the pool area at the JW Marriott Phoenix Desert Ridge Resort & Spa.
The Hilton Phoenix Resort at the Peak, formerly Pointe Hilton Squaw Peak Resort, is a great destination for travelers looking for a fun and exciting way to escape the Arizona heat. The resort's water slide pool area is a highlight for many guests with hours of fun to be had. While some guests have experienced maintenance issues with the water slide, overall the reviews are positive. Some guests did note that there is an extra fee to enjoy the pool attraction, but it's worth it for the experience.
The Arizona Biltmore, LXR Hotels & Resorts is a top-notch hotel with an exceptional staff that goes above and beyond for their guests. The bartenders, including Frankie Cortney and Adam at the Sphere Bar, are highly praised for their skills. The staff is described as wonderful, friendly and efficient with many highlighting Jackie as their server. Late night needs are also accommodated with ease. While some guests note that the front desk could have been more helpful, overall the staff is described as very friendly and willing to go out of their way to assist guests. MacArthur's Marissa and Sherry the concierge earn special mentions for their amazing service. The restaurant wait staff and service staff also receive high praise for their excellent job. The front entrance staff are lauded for their helpfulness and friendly attitude. Additionally, guests appreciate the delightful treat of frozen grapes handed out by the staff.
Overall, The Clarendon Hotel & Spa, BW Signature Collection is a fantastic choice for a weekend getaway. The check-in and check-out process is quick and efficient and the discounts on food and drinks are a nice touch. The exceptional service provided by the hotel staff is a standout feature and guests can feel secure with the safety measures in place. While some guests noted issues with the bathtub, the hotel is generally superb and provides a pleasant stay. Don't hesitate to book your stay at this 4-star hotel - you won't be disappointed.
The Royal Palms Resort and Spa, part of Hyatt, is a luxurious and comfortable resort in Arizona that offers a stunning pool area and beautiful grounds. The pool is a highlight of the resort with its beautiful design, cleanliness and accommodating staff. Guests can relax at the pool and enjoy a menu that satisfies cravings. The resort grounds are also stunning, built with great attention to detail. Although the pool can sometimes get packed with people during weekends, the relaxing atmosphere and excellent service make up for it. Some guests felt that the pool area should not have been open with COVID-19 still raging. Overall, the pool is deemed excellent and considered the best part of the stay by many.
The staff at The Hermosa Inn receive high praise from guests for their exceptional service and friendly demeanor. The poolside staff is especially wonderful with guests suggesting they be held onto as treasures. Despite mandatory masks, guests rave about the highly attentive service. While a few reviewers had minor issues, most found the food quality and service to be good overall. Overall, the staff at The Hermosa Inn are truly great.
Arizona Grand Resort has received overwhelmingly positive reviews from guests who have appreciated the excellent facilities and services provided by the resort. The resort offers a peaceful and refreshing oasis, which is perfect for a comfortable and enjoyable staycation experience. Despite a few negative reviews about the water park, guests have praised the resort's fantastic amenities, including exceptional staff who ensure guests feel welcomed and comfortable throughout their stay. However, visitors should note that there may be additional fees that are not mentioned during the booking process. Overall, Arizona Grand Resort is an ideal destination for those looking to relax, recharge and enjoy a luxurious staycation.
The Comfort Inn Phoenix Central City is a great choice for those looking for a relaxing stay. The outdoor pool and hot tub are a highlight for many guests, despite some minor cleanliness issues. Guests are excited to return and use the jacuzzi on future visits. While the hotel does not offer a continental breakfast, guests still enjoy their stay overall due to the fantastic pool experience. Just be aware that the hotel only provides one towel per person.