Please select your travel dates to see rates and availability
Check In
Check Out
1 room2 guests1 room, 2 guests
Info
Summary of reviewsDays Inn & Suites by Wyndham Pigeon Forge stands out for its prime location on the main strip, providing easy access to key attractions like Dollywood, numerous restaurants and shops. Guests frequently praise the convenience of being able to walk to many nearby venues, making it a desirable stay for event participants and explorers alike.
The breakfast service also receives commendation with many guests enjoying a variety of hot items such as eggs, sausage, waffles and biscuits with gravy. The breakfast staff is noted for their friendliness and attentiveness, providing a good start to the day despite occasional issues with availability and crowding.
The rooms provide spacious and comfortable accommodations with recent updates to furniture and comfortable beds often mentioned. However, the property is dated and exhibits several cleanliness and maintenance issues, such as mold, peeling paint and inconsistent housekeeping. There are reports of pests and unpleasant odors in some rooms, highlighting the need for significant upkeep.
The hotel staff generally receive positive feedback for their friendliness and helpfulness, assisting with requests and providing local recommendations. Yet, instances of rudeness and unprofessionalism at the front desk have been noted, indicating room for improvement in customer service consistency.
Wi-Fi connectivity at the hotel is frequently criticized for being slow and unreliable, posing challenges for both work and leisure activities. Parking is another area of concern with limited and cramped spaces making it difficult for guests, particularly during busy periods.
Families will find the hotel to be a decent, budget-friendly option. The spacious rooms and welcoming environment are appreciated by families, although cleanliness and maintenance issues do occasionally dampen the experience.
In summary, Days Inn & Suites by Wyndham Pigeon Forge offers a well-located and generally comfortable stay with a commendable breakfast and friendly staff. However, significant improvements in cleanliness, maintenance, Wi-Fi connectivity and parking are needed to enhance guest satisfaction and address the various issues raised in reviews. Show more
Read review summaries for all categories
Categories
Hotel Taking Steps Towards Sustainability
This hotel lists 'Sustainable Practices' as one of its key highlights, indicating an effort towards environmental responsibility.
Business Hotel
Its proximity to the LeConte Center may make it a convenient option. Specific business amenities are not detailed in the provided data.
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Parking
Accessible Hotel
Hotel with Gym
Room Types
King Room/Disability Access - Non SmokingProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Efficiency King Suite - Non SmokingProviding free toiletries, this suite includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned suite provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views.
King Room - Non Smoking/Exterior CorridorProviding free toiletries, this double room includes a private bathroom with a walk-in shower and a hairdryer. The spacious air-conditioned double room provides a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit offers 1 bed.
Quadruple Room with Two Queen Beds and Roll-In Shower - Disability Access/Non Smoking/Exterior CorridorOffering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Quadruple Room with Two Queen Beds - Non Smoking/Exterior CorridorOffering free toiletries, this quadruple room includes a private bathroom with a walk-in shower and a hairdryer. The air-conditioned quadruple room offers a flat-screen TV with cable channels, a private entrance, a tea and coffee maker, a seating area as well as city views. The unit has 2 beds.
Guest Reviews
5.1
Rated
Location
The Days Inn & Suites by Wyndham Pigeon Forge has garnered significant praise for its exceptional location. Nestled centrally on the main strip of Pigeon Forge, the hotel offers guests easy access to a plethora of local attractions, dining options and shopping venues. Visitors appreciate the convenience of being able to walk to many nearby restaurants and shops with Dollywood and other key attractions just a short distance away. The ideal positioning of the hotel makes it a favorable choice for those participating in events or simply exploring the vibrant area. Despite its age, the property's placement on the main street ensures guests are at the heart of the action, making it a compelling spot for travelers seeking to be close to everything Pigeon Forge has to offer.
Breakfast
The breakfast at Days Inn & Suites by Wyndham Pigeon Forge has received a diverse range of feedback from guests. Many guests have praised the breakfast for being good with comments highlighting decent options and a good selection of items. Several visitors found the breakfast very good, describing it as hot, ready on time and a nice start to their day. The presence of a variety of choices, including eggs, sausage, waffles and biscuits with gravy, seemed to be a hit.
The breakfast staff frequently received compliments for their friendliness and attentiveness, keeping the food stocked and the area clean, making the experience enjoyable for many. Some guests noted that the hot breakfast was particularly satisfying and praised the wide array of options that were continuously replenished.
However, some travelers experienced inconsistencies, such as occasions where breakfast was not available or items ran out quickly. There were mentions of certain mornings when breakfast was served late or wasn’t available at all. A few guests reported the food being cold or items, such as coffee and juice, being unavailable at times.
The size of the breakfast area also came up in reviews with some guests finding it small and too crowded. Despite this, others felt the breakfast was a valuable addition that saved them money and added convenience to their stay.
Overall, while there were a few negative remarks regarding availability and quality on certain days, the general consensus appeared to favor the breakfast as a positive feature of the hotel, often described as good, very good or great.
Rooms
Accommodations at Days Inn & Suites by Wyndham Pigeon Forge garner a mix of reactions from guests. Many appreciate the spaciousness and comfort of the rooms with some noting that the furniture has been updated and beds are comfortable. The location is praised for its proximity to restaurants and attractions, making it a conveniently situated option for visitors.
However, cleanliness and maintenance issues are recurring themes in guest feedback. Numerous reviews highlight that rooms often do not match the promotional photos with reports of dated and dirty conditions. Complaints include mold on the ceiling, peeling paint, filthy floors and stained or broken furniture. Some guests encountered issues such as non-functioning lights, broken chairs and faulty air conditioning or heating units.
Additional grievances include the presence of pests with mentions of roaches and bedbugs and the rooms sometimes exude unpleasant odors, ranging from musty smells to the scent of dirty mop water. Housekeeping services appear inconsistent with rooms not being cleaned daily or thoroughly and replenishment of essentials like toilet paper and towels often required guest intervention.
The property itself is described as old and in need of significant updates. Many mention that the overall building and common areas are not well-maintained, reflecting a need for better upkeep and renovation.
In essence, while the hotel offers large and comfortable rooms in a prime location, the inconsistent level of cleanliness and maintenance detracts from the overall experience.
Beds
The beds at Days Inn & Suites by Wyndham Pigeon Forge received mixed reviews from guests. Many highlighted the comfort of the beds with phrases such as "the beds were very comfortable," "mattress was comfortable," and "bed was nice" recurring frequently. Several guests described the beds as clean and praised the king-sized and big beds for their comfort. However, there were numerous complaints about uncomfortable mattresses and hard pillows with some guests experiencing "extremely hard beds" or beds that were "very uncomfortable." Issues such as dirty or stained bed sheets, presence of bed bugs and lack of housekeeping were also mentioned by several reviewers, which significantly affected their overall experience. Despite the positive feedback on comfortable beds from many guests, there was a consistent concern about bed cleanliness and maintenance that needs addressing.
Cleanliness
Days Inn & Suites by Wyndham Pigeon Forge has received mixed feedback regarding cleanliness in confirmed guest reviews. Many guests expressed dissatisfaction, describing rooms and common areas as dirty or poorly maintained. Issues included dirty floors, dusty furniture, stained linens and moldy bathrooms.
Common complaints mentioned specific problems such as hair in the bathrooms, peeling paint in tubs, malfunctioning utilities and trash left in rooms. Several reviews highlighted areas needing improvement, like overall housekeeping and maintenance to address broken fixtures and dated interiors.
On a positive note, some guests did find their rooms to be clean and free of bugs with occasional mentions of neat and updated floors. However, the general consensus underscores a need for better cleaning practices and updates to the property to meet guest expectations.
Staff
Days Inn & Suites by Wyndham Pigeon Forge boasts a generally friendly and accommodating staff. Many guests highlighted the team's warmth with desk clerks and specific staff members frequently described as very nice, helpful and professional. Positive interactions included quick assistance with room changes, prompt responses to requests for additional amenities like blankets and helpful suggestions for local activities.
Several reviews mentioned that staff members, including the housekeeping team and breakfast attendants, were diligent in their duties and maintained a pleasant demeanor. Guests appreciated the personal touch, such as remembering past visitors and providing a warm smile during interactions.
However, the hotel has received some critical feedback concerning the behavior of certain staff members. Instances of rudeness and unprofessionalism at the front desk were reported, along with occasional issues of staff being unaccommodating or unresponsive. These negative interactions seemed to be less common but were notable enough to impact some guests' perceptions.
Overall, while the majority of experiences with the staff at Days Inn & Suites by Wyndham Pigeon Forge were positive, there are areas that require attention to ensure more consistent hospitality and customer service.
Wi-Fi
Several guests have noted that the Wi-Fi at the Days Inn & Suites by Wyndham Pigeon Forge needs significant improvement. Many reviews described the Wi-Fi as unreliable, slow and weak with some even deeming it absolutely horrible. Issues with connectivity appear to be consistent, affecting both work and leisure activities. The dissatisfaction with the internet service was a common theme with guests repeatedly mentioning poor or non-existent Wi-Fi during their stay. This seems to be an area that could benefit from substantial upgrades to enhance the overall guest experience.
Parking
Guests have expressed significant dissatisfaction with the parking at Days Inn & Suites by Wyndham Pigeon Forge. A recurring concern is the limited availability of parking spaces, which many described as insufficient and problematic, especially during busy weekends. The parking lot is described as small, making it difficult for guests to find spots and the available spaces are often cramped and tight. Accessibility is also an issue with very few handicapped parking spots and obstructive golf carts parked on sidewalks. On a positive note, a few guests mentioned that parking was occasionally easy and free, but these instances seem to be rare. For the most part, the consensus is that the parking situation needs substantial improvement to better accommodate the guests' needs.
Family
Families looking to visit Pigeon Forge will find the Days Inn & Suites by Wyndham a decent option for a family-friendly stay. The hotel offers spacious rooms, some with balconies, providing great views of the mountains, adding to a relaxing ambiance. The property's warm reception is welcoming to guests and the accommodation is generally comfortable with kids sleeping well. It is positioned as a good family hotel, evident by guests expressing their eagerness to return with their children.
However, the cleanliness and maintenance of the property may need attention as reported issues include a lack of hot water and certain areas not being very clean. Despite these occasional drawbacks, many families enjoyed their stay, suggesting it as a suitable destination for family trips.
Business
Days Inn & Suites by Wyndham Pigeon Forge offers an affordable option for business travelers with good value for its pricing. The location is particularly convenient for business traveling and meetings, making it a practical choice for those on work trips. The ease of check-in and check-out processes is also noted as beneficial for business guests.
The staff is generally helpful with business-related needs, contributing positively to the overall experience. Wireless internet is available, although there were some remarks about slow WiFi in the business center, indicating that online connectivity might need improvement.
However, the facility itself appears outdated with mentions of paint peeling off walls and ceilings and general cleanliness issues were raised. Despite these drawbacks, the accessibility and affordability might make it a viable option for budget-conscious business travelers.
Accessible
The 'Days Inn & Suites by Wyndham Pigeon Forge' offers mixed experiences for guests with disabilities. On the positive side, some visitors found the rooms sufficiently large to maneuver a wheelchair and noted that the bathrooms were appropriately set up for accessibility needs. Additionally, the hotel provided a hot breakfast, which was appreciated.
However, there were several concerns regarding accessibility. The hotel only had two handicap parking spots, which caused inconvenience for guests requiring easy access. The tight spacing in the handicap rooms, especially with wheelchair accompaniment, presented challenges. Some reviewers found it problematic that handicap rooms were located on the second floor, further compounded by the elevator's slow performance and occasional non-functionality. The cleanliness and maintenance of the elevator also disappointed several guests, describing it as filthy.
The rooms could use some updates, as indicated by multiple reports of malfunctioning fixtures like shower faucets and bathroom locks. Accessibility-focused amenities were limited; one reviewer highlighted the lack of a proper chair and an inadequately small shower bench in the accessible room.
Guests were also concerned about the high volume of emergency traffic nearby and occasional sightings of roaches, suggesting room for improvement in overall guest experience.
No, Clarion Inn & Suites near the Leconte Center Pigeon Forge doesn't have any pool.
No, a spa isn't available at Clarion Inn & Suites near the Leconte Center Pigeon Forge.
No, Clarion Inn & Suites near the Leconte Center Pigeon Forge doesn't allow dogs.
Yes, parking facilities are available at Clarion Inn & Suites near the Leconte Center Pigeon Forge.
Yes, Clarion Inn & Suites near the Leconte Center Pigeon Forge has a gym.