Days Inn By Wyndham Pigeon Forge South

Pigeon Forge 35.77631300, -83.54500100 , 4010 Parkway (Show on Map)
4.6
Rated


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Summary of reviewsDays Inn By Wyndham Pigeon Forge South is strategically nestled in the heart of Pigeon Forge, making it an ideal base for exploring nearby attractions such as Dollywood and the LeConte Center. The hotel’s prime location on the parkway provides easy access to a variety of restaurants, shops and entertainment options, which visitors find incredibly convenient. Its central placement enables quick commutes to Gatlinburg and the Smoky Mountains, enhancing the appeal for both leisure and business travelers. Guests repeatedly highlight the quiet and pleasant environment, despite its bustling surroundings.

Rooms at the hotel receive praise for their spaciousness and the recent renovations have made them comfortable and a good value for overnight stays. The location’s convenience adds to the overall satisfaction with the accommodations. Families particularly appreciate the large family rooms that comfortably accommodate larger groups and the friendly staff helps ensure an enjoyable stay for both adults and children. A clean, 24-hour-accessible pool has also been noted as a highlight, adding additional value and leisure options for guests.

While the hotel staff receives mixed reviews, many guests commend the front desk personnel for their helpfulness and friendly demeanor. This aspect significantly contributes to a welcoming atmosphere and overall positive experience.

Relatively few comments about the complimentary breakfast were positive with guests expressing dissatisfaction due to lack of food options and service inconsistencies. Similarly, the Wi-Fi service has been reported as frequently unreliable or non-existent, causing inconvenience for those needing stable internet access.

Although there are positive remarks about specific aspects such as the newly renovated rooms, spacious accommodations, family-friendly environment and helpful front desk staff, the establishment suffers from recurring issues related to cleanliness, maintenance and poor service delivery in other areas. Guests have voiced concerns over dirty rooms, mold, pests and a lack of consistency in housekeeping services. The in-room jacuzzi and hot tub amenities, while appreciated by some, have also drawn complaints about cleanliness and functionality.

While systems and amenities like the pool draw occasional praise, they too face criticisms about cleanliness and maintenance. The hotel stands out for its convenient location and friendly staff but clearly needs substantial improvements in cleanliness, maintenance and consistency of services to enhance the overall guest experience.
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Hotel with Rooms With Jacuzzi / Hot-tub

Hotel near Golf Courses

Hotel near Ski Resorts

Hotel Taking Steps Towards Sustainability

Hotel for Honeymoon

Family Friendly Hotel

Hotel with Swimming Pool

  Heated Pool    Outdoor Pool  


Hotel with Parking

Accessible Hotel

Hotel with Outdoor Pool

Hotel with Heated Pool

Room Types
Deluxe King Room - Non-Smoking The double room provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.

King Room - Non-Smoking Featuring free toiletries, this double room includes a private bathroom with a bath, a shower and a hairdryer. The double room features air conditioning, a tea and coffee maker and heating. The unit has 1 bed.

Queen Room with Two Queen Beds, Mobility Access and Bathtub with Grab Bars, Non-Smoking Featuring free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room features air conditioning, a tea and coffee maker and heating. The unit has 2 beds.

Queen Room with Two Queen Beds - Non-Smoking Providing free toiletries, this quadruple room includes a private bathroom with a bath, a shower and a hairdryer. The quadruple room provides air conditioning, a tea and coffee maker and heating. The unit offers 2 beds.

Suite with Two Queen Beds - Non-Smoking This suite's standout feature is the fireplace. The suite offers air conditioning, a tea and coffee maker, a balcony with a quiet street view as well as a private bathroom boasting a bath.

Suite with Three Queen Beds - Non-Smoking The suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The suite offers heating and a balcony.

Two-Bedroom Family Suite with Four Queen Beds, Non-Smoking This suite's special feature is the fireplace. The spacious suite provides air conditioning, a tea and coffee maker, as well as a private bathroom featuring a bath and a hairdryer. The suite offers heating and a balcony.

Guest Reviews
4.6
Rated
Location
Nestled in the heart of Pigeon Forge, 'Days Inn By Wyndham Pigeon Forge South' boasts a location that guests repeatedly highlight as one of its strongest features. The hotel’s proximity to notable attractions like Dollywood and the LeConte Center makes it a convenient base for exploring the area. Positioned right on the parkway, it offers easy access to a variety of restaurants, shops and entertainment options. Visitors appreciate being within walking distance of numerous activities and find it effortless to navigate to and from the hotel.

Guests consistently mention the convenience of the location, noting that it is perfect for both leisure and events, such as pageants and conventions. Its central placement in Pigeon Forge allows for quick and easy commutes to Gatlinburg and the Smoky Mountains, further enhancing its appeal. Despite being in the middle of the action, the hotel provides a quietly pleasant environment, away from the busiest parts of town.

Whether the trip's purpose is to enjoy the nearby theme parks, explore the scenic beauty of the region or simply indulge in local dining and shopping, the location of 'Days Inn By Wyndham Pigeon Forge South' proves to be a significant advantage for travelers.

Breakfast
The guest reviews for the breakfast at Days Inn By Wyndham Pigeon Forge South paint a largely negative picture. Many guests reported that the advertised complimentary breakfast was not available during their stay with some not finding any breakfast options at all. Those who did find breakfast mentioned extremely limited offerings, typically consisting of pop-tarts, granola bars and coffee with no real continental breakfast elements like waffles, cereal or juice. Some reviews also indicated that the breakfast service was disorganized and not consistent with some guests arriving to locked breakfast areas or empty food stations. Overall, there was significant dissatisfaction due to the disparity between what was advertised and what was actually provided.

Rooms
The recently renovated rooms at Days Inn By Wyndham Pigeon Forge South receive praise for their spaciousness and cleanliness and some guests highlight them as a good value and comfortable for an overnight stay. The hotel's location is also appreciated, being conveniently close to various attractions, restaurants and stores.

However, many guests describe significant issues regarding the cleanliness and maintenance of many rooms. Frequent complaints include dirty floors, mold, mildew smells and outdated furnishings. Several reviews mention specific problems, such as broken fixtures, non-functional appliances and blood stains on bedsheets. Instances of bedbugs and pests are also reported.

Guests also note inconsistent housekeeping services with some finding their rooms not cleaned during their entire stay. The lack of essential amenities, like towels and toilet paper, further adds to their dissatisfaction. The non-working air conditioners, broken doors and lack of proper lighting exacerbate these issues.

Overall, while the property benefits from a prime location and some newly renovated rooms, it is notably impacted by significant maintenance and cleanliness issues that detract substantially from the guest experience.

Beds
Days Inn By Wyndham Pigeon Forge South has garnered mixed reviews for its beds with opinions ranging widely among guests. Some visitors found the beds to be comfortable, clean and even "super comfy," making their stay quite pleasant. For others, the beds were among the few highlights, described as soft or comfortable. Despite these positive remarks, a significant number of guests encountered issues that underscored recurring problems.

Many guests reported the beds as being very uncomfortable, hard and even likened to bricks or rocks. Lumpy mattresses, broken bed frames and beds with large indentations or dips were common complaints. Instances of bedbugs, dirty sheets and worn-out mattresses further detracted from the experience. Several reviews also highlighted insufficient bedding, such as missing or inadequate blankets and comforters, which was especially troubling during colder periods.

Pillows similarly received criticism for being flat and small, adding to the discomfort. Some guests noted cleanliness issues, including stained bed linens, moldy mattresses and even broken headboards. Overall, while a fraction of guests had a satisfactory experience with the beds at Days Inn By Wyndham Pigeon Forge South, recurring issues with comfort and cleanliness significantly impacted the stay for many others.

Cleanliness
The guest reviews for Days Inn By Wyndham Pigeon Forge South predominantly highlight serious concerns about cleanliness. Common complaints include dirty floors and carpets, moldy bathrooms and an overall unkempt property. Many guests noted sticky and stained carpets, wet and musty smells and mold on ceilings and tile. Additionally, housekeeping failed to provide regular services such as replenishing towels and cleaning rooms thoroughly. Items like bed linens and sheets were often found dirty or stained and several comments mentioned issues with leftover trash and food crumbs. On the positive side, a few guests did acknowledge that the room size was sufficient and the location was convenient, but these aspects were overshadowed by the significant sanitation issues throughout the hotel. Overall, the recurring theme in the reviews is that the hotel requires substantial improvements in its cleanliness and maintenance routines to meet acceptable standards.

Staff
The reviews for 'Days Inn By Wyndham Pigeon Forge South' highlight a mixed experience regarding the hotel staff. While many guests appreciated the helpfulness and friendliness of the front desk personnel, citing quick and accommodating responses to issues such as reservations and room amenities, there were several complaints about the overall attentiveness and professionalism of the staff. Positive sentiments frequently mentioned that some staff members, particularly those at the front desk, were polite, pleasant and very accommodating. Housekeeping also received some praise for their helpfulness and professionalism.

On the flip side, a significant number of guests reported negative encounters, describing staff as rude, unfriendly and inattentive. Issues ranged from lack of availability at the front desk, unprofessional behavior and poor customer service to specific instances of staff being disengaged or busy with personal activities. Management came under criticism as well with guests citing unprofessional conduct and lack of responsiveness to complaints. The inconsistency in staff behavior suggests a need for improved training and management oversight to ensure a more uniformly positive guest experience. Despite these issues, the front desk staff still managed to leave a positive impression on many visitors who found them courteous and efficient in handling their needs.

Wi-Fi
Staying connected while traveling can be a critical part of any trip, especially for those needing internet for work or entertainment. Guests at the Days Inn By Wyndham Pigeon Forge South have frequently commented on their experiences with the hotel's Wi-Fi. However, the general consensus leans heavily towards dissatisfaction. Many visitors found that the Wi-Fi was either non-existent or extremely unreliable. Numerous attempts to connect were met with failure, leaving guests without access to the internet for the entirety of their stays. Some even had to resort to using their own mobile hotspots.

There's mention of free internet and Wi-Fi availability throughout the property, but it appears this service often failed to meet expectations. Several guests pointed out that even when the Wi-Fi was technically available, it was spotty at best and prone to frequent disconnections. This lack of reliable internet also affected the TV services with many guests noting that they couldn't watch TV properly due to continuous buffering or the need for a Roku password to access streaming services.

Despite reported ease of streaming services availability on the TV, the persistent issues with the Wi-Fi rendered any such amenities practically unusable, causing considerable inconvenience for those who relied on internet-based entertainment.

Overall, while the Days Inn By Wyndham Pigeon Forge South may offer Wi-Fi as part of their amenities, it seems guests often encountered significant challenges in accessing a steady and functional internet connection.

Pool
The pool at Days Inn By Wyndham Pigeon Forge South receives mixed feedback from guests. Positive comments highlight that the pool is clean, nice looking and that some guests and their children enjoyed using it. The pool being open 24 hours was also appreciated, allowing for flexible swim times. However, there are numerous concerns regarding maintenance and cleanliness. Several guests mention the pool being green, dirty and even covered in algae, reflecting a lack of proper upkeep. Other complaints include the pool being frequently closed, out of service or empty, frustrating those who looked forward to a swim. Additionally, some reviewers noted that the pool area was generally dirty and lacked essential amenities like towels. Despite occasional praise for the pool experience, the consistent issues suggest that improvements in maintenance and service are necessary for a reliably pleasant stay.

Family
Days Inn By Wyndham Pigeon Forge South seems to be a great option for families looking to stay in a location that accommodates everyone, especially those with small kids and larger groups. Reviews indicate that many families have made it their go-to spot for vacations, praising the spacious rooms and friendly staff. The family rooms are notably large, providing plenty of space for comfort and relaxation. Families of various sizes, even as large as nine members, have found the accommodations sufficient and satisfactory.

Guests have generally found the rooms clean and the beds fairly comfortable, making it a suitable place for a good night's rest. The hotel also offers family packages, making it financially appealing for groups. The location is another highlight with families expressing contentment about being close to attractions suitable for children and having access to amenities like BBQ grills.

However, there were some issues with noise from other guests and children running around, which might be a point to consider for those seeking a quieter stay. While some areas have been noted to be less clean, especially the walkways, the hotel's friendly environment and amenities like a clean pool have left many families pleased with their stay. Overall, it's a dependable choice for families looking to enjoy Pigeon Forge with spacious accommodations and convenient amenities.

Rooms with Jacuzzi / Hot-Tub
The Days Inn By Wyndham Pigeon Forge South has received mixed reviews regarding the in-room jacuzzi and hot tub amenities. Some guests enjoyed the jacuzzi, finding it nice and relaxing, particularly after a long day's work. The suite options featuring a jacuzzi and balcony views of the parkway were highlighted positively by several visitors.

However, many reviews pointed out various issues. Common complaints included the jacuzzi and hot tub being dirty with some guests specifically mentioning moldy stains. Several users reported that their jacuzzi or hot tub did not work properly with problems such as broken jets, a lack of water pressure or non-functional hot tubs. There were also mentions of maintenance issues like missing drain stoppers and leaks from bathroom faucets. Others faced temperature problems with some hot tubs being cold or only lukewarm and these issues were reportedly not addressed despite complaints.

While the front desk staff received favorable mentions and the overall pool and hot tub area were open and appreciated, the inconsistencies in the quality and functionality of the in-room jacuzzis and hot tubs left many guests dissatisfied.

Heated Pool
The heated pool at Days Inn By Wyndham Pigeon Forge South has received mixed feedback from guests. Many guests appreciated the warm water and found the pool to be kid-friendly and enjoyable. However, some were disappointed with the temperature, indicating that the heated pool felt cold. Overall, while the pool was a highlight for several visitors, there were mentions of areas that could be improved, such as ensuring the pool meets expectations for warmth and providing sufficient towels and washcloths.

Outdoor Pool
The outdoor pool at Days Inn By Wyndham Pigeon Forge South has generally positive feedback from guests. Descriptions include it being amazing, nice and clean, making it a good choice for a refreshing dip. There is a relaxing atmosphere especially above the jacuzzi. While there are comments about the kiddie pool being small, the regular pool seems to meet expectations. However, some reviews do note concerns regarding cleanliness, mentioning murkiness and debris at times. Despite these occasional issues, many guests find the pool to be a pleasant and enjoyable part of their stay.


Yes, Days Inn By Wyndham Pigeon Forge South has pool(s) that belong to one or more of the following categories: Heated Pool, Outdoor Pool.

No, a spa isn't available at Days Inn By Wyndham Pigeon Forge South.

No, Days Inn By Wyndham Pigeon Forge South doesn't allow dogs.

Yes, parking facilities are available at Days Inn By Wyndham Pigeon Forge South.

No, Days Inn By Wyndham Pigeon Forge South doesn't have a gym.

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