Hotel Pigeon Forge
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Summary of reviewsHotel Pigeon Forge sits in a prime location in Pigeon Forge, offering convenient access to numerous attractions such as the Titanic Museum, Dollywood and the Great Smoky Mountains. The hotel’s setting on a hill provides a tranquil environment with beautiful mountain views, balancing seclusion and accessibility. Guests appreciate the strategic positioning, making it an ideal base for exploration and relaxation, despite some challenges in accessing the property from the main road.
The breakfast experience at Hotel Pigeon Forge has room for improvement. While the service is friendly and the breakfast is complimentary, the offerings are limited, primarily consisting of pre-packaged items and lacking in healthier options. Guests have noted the small and uninspiring breakfast area and suggest extending breakfast hours to accommodate later risers.
Rooms are spacious with comfortable beds and soft towels, often mentioned for their cleanliness upon arrival. However, the decor is outdated and maintenance issues such as chipped paint, old carpets and occasional pest problems need addressing. While travelers appreciate the amenities and comforts provided, thorough housekeeping and modern updates are necessary to enhance the overall room experience.
Cleanliness throughout the hotel has received mixed reviews. While many guests find their accommodations clean, issues such as dirty carpets, moldy bathrooms and inconsistent housekeeping standards have been reported. The hotel's affordability and friendly service, particularly from staff members like Yolanda, are positive highlights, yet consistent cleanliness and maintenance are areas for improvement.
Staff at Hotel Pigeon Forge are generally commended for their warm and accommodating service. Many guests have singled out individuals such as Kim and Georgia for their exceptional hospitality. While most interactions are positive, some guests have encountered occasional rude or unprofessional behavior, suggesting a need for improved consistency in service.
The free WiFi is another mixed aspect. While some guests report satisfactory connections, others face weak signals, slow speeds and connectivity issues. This inconsistency can be particularly problematic for business travelers who rely on stable internet access.
The pool is a well-received feature, often described as clean and enjoyable with new furniture adding to the pleasant experience. Some guests did experience occasional closures and cleanliness issues, but overall the pool remains a notable positive aspect of the hotel.
For families, Hotel Pigeon Forge is a preferred choice, offering a family-friendly atmosphere and a great location close to key attractions. While some guests have noted minor issues with housekeeping and older furnishings, the overall experience for families remains positive with the hotel providing a relaxed and accessible environment conducive to enjoyable family vacations.
The beds' comfort levels vary significantly with several guests finding them comfortable while many others describe them as hard and inadequate with issues such as flat pillows and thin blankets. Bedding cleanliness needs attention to ensure a uniformly positive sleeping experience.
For business travelers, the hotel offers basic amenities like a conference room and business center. While these services are generally satisfactory, improvements in WiFi quality could better support business needs.
Additionally, Hotel Pigeon Forge makes efforts to accommodate guests with disabilities, featuring accessible facilities and proximity to attractions. Nonetheless, enhancements such as more handicap parking spaces, accessible room assignments and additional bathroom amenities could improve the experience further.
In summary, Hotel Pigeon Forge offers a mix of positive experiences, particularly in terms of location, family-friendliness and staff service. However, addressing issues related to breakfast options, room maintenance, cleanliness, WiFi consistency and accessibility would help elevate the hotel's overall guest satisfaction.
Categories
The breakfast experience at Hotel Pigeon Forge has room for improvement. While the service is friendly and the breakfast is complimentary, the offerings are limited, primarily consisting of pre-packaged items and lacking in healthier options. Guests have noted the small and uninspiring breakfast area and suggest extending breakfast hours to accommodate later risers.
Rooms are spacious with comfortable beds and soft towels, often mentioned for their cleanliness upon arrival. However, the decor is outdated and maintenance issues such as chipped paint, old carpets and occasional pest problems need addressing. While travelers appreciate the amenities and comforts provided, thorough housekeeping and modern updates are necessary to enhance the overall room experience.
Cleanliness throughout the hotel has received mixed reviews. While many guests find their accommodations clean, issues such as dirty carpets, moldy bathrooms and inconsistent housekeeping standards have been reported. The hotel's affordability and friendly service, particularly from staff members like Yolanda, are positive highlights, yet consistent cleanliness and maintenance are areas for improvement.
Staff at Hotel Pigeon Forge are generally commended for their warm and accommodating service. Many guests have singled out individuals such as Kim and Georgia for their exceptional hospitality. While most interactions are positive, some guests have encountered occasional rude or unprofessional behavior, suggesting a need for improved consistency in service.
The free WiFi is another mixed aspect. While some guests report satisfactory connections, others face weak signals, slow speeds and connectivity issues. This inconsistency can be particularly problematic for business travelers who rely on stable internet access.
The pool is a well-received feature, often described as clean and enjoyable with new furniture adding to the pleasant experience. Some guests did experience occasional closures and cleanliness issues, but overall the pool remains a notable positive aspect of the hotel.
For families, Hotel Pigeon Forge is a preferred choice, offering a family-friendly atmosphere and a great location close to key attractions. While some guests have noted minor issues with housekeeping and older furnishings, the overall experience for families remains positive with the hotel providing a relaxed and accessible environment conducive to enjoyable family vacations.
The beds' comfort levels vary significantly with several guests finding them comfortable while many others describe them as hard and inadequate with issues such as flat pillows and thin blankets. Bedding cleanliness needs attention to ensure a uniformly positive sleeping experience.
For business travelers, the hotel offers basic amenities like a conference room and business center. While these services are generally satisfactory, improvements in WiFi quality could better support business needs.
Additionally, Hotel Pigeon Forge makes efforts to accommodate guests with disabilities, featuring accessible facilities and proximity to attractions. Nonetheless, enhancements such as more handicap parking spaces, accessible room assignments and additional bathroom amenities could improve the experience further.
In summary, Hotel Pigeon Forge offers a mix of positive experiences, particularly in terms of location, family-friendliness and staff service. However, addressing issues related to breakfast options, room maintenance, cleanliness, WiFi consistency and accessibility would help elevate the hotel's overall guest satisfaction.
Hotel with Free Wi-Fi
This hotel includes free Wi-Fi access. It combines essential amenities with internet connectivity for a comfortable stay.
Hotel with Parking
Hotel Pigeon Forge offers plenty of parking that is free for guests. This provides convenience and ease of access.
Hotel near Ski Resorts
Hotel Taking Steps Towards Sustainability
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Panoramic View Pool Outdoor Pool
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Panoramic View Pool
Guest Reviews
Hotel Pigeon Forge enjoys an enviable location in the heart of Pigeon Forge, providing easy access to numerous family attractions and restaurants. Many guests noted the convenience of being close to the main strip, making it an ideal base for exploring the area’s highlights, such as the Titanic Museum, Dollywood and the Great Smoky Mountains.
Situated on a hill, the hotel offers a peaceful, quiet environment with beautiful mountain views, adding an element of tranquility despite its proximity to the bustling town. The location also allows guests to enjoy serene scenery while being just minutes away from the main attractions, shopping and dining options.
However, some guests mentioned that the hotel could be somewhat challenging to access from the main road. Despite this minor inconvenience, the overall sentiment about the location is overwhelmingly positive, particularly when considering the combination of affordability and prime positioning. Travelers appreciated the blend of seclusion and convenience, making it a strategic spot for both relaxation and easy access to fun activities.
Guest reviews of the breakfast offerings at Hotel Pigeon Forge present a varied yet generally critical consensus. The majority of reviewers felt that the breakfast provided was quite limited, often describing it as consisting mainly of pre-packaged items like Little Debbie cakes, cereal and bagels without any spreads or cream cheese. Fresh fruit and healthier options were notably absent with some guests pointing out that the selection was skewed towards sweet processed foods.
Despite the inclusion of beverages like coffee and juice, there were complaints about the quality, such as coffee being consistently stale or not refilled. The breakfast area was described as small and not particularly inviting and breakfast hours appeared too short for those enjoying later mornings.
However, there were a few positive remarks. Some guests appreciated the fact that the breakfast was free and a few noted that their children enjoyed the available items. The staff received accolades for their friendliness and service despite the underwhelming food options.
Overall, while aspects such as the complimentary nature of breakfast and friendly staff were appreciated, there is a strong indication that the variety, quality and overall experience of the breakfast at Hotel Pigeon Forge could benefit significantly from improvement and expansion.
Hotel Pigeon Forge presents a mixed bag of experiences based on guest reviews. While many guests praised the cleanliness and comfort of the rooms, noting they were spacious, quiet and well-equipped, others pointed out significant issues. The rooms are often described as clean with several guests mentioning fresh scents upon arrival, soft towels and comfortable beds.
However, the decor and furnishings appear outdated with recurring mentions of maintenance needs such as chipped paint, old carpets and mismatched furniture. Some reported problems with their rooms, including stained linens, unclean conditions and insect issues like ants and bed bugs. The bathrooms, though generally clean, sometimes lacked attention to detail with mentions of mold, stained tubs and poorly repainted walls.
Amenities like room size and the availability of features such as hot tubs were appreciated by some guests, contributing to feelings of comfort. On the downside, the property's condition and lack of thorough housekeeping between stays were points of contention.
Overall, while the hotel offers good room size and comfort at a reasonable price, it demands significant updates and improved cleanliness standards to meet higher guest expectations.
The beds at Hotel Pigeon Forge have received mixed reviews from guests with significant variation in comfort and quality. Several guests found the beds to be quite comfortable, noting that they were clean and provided a decent night's sleep. Phrases like "beds were comfortable," "bed was comfy," and "mattresses were very comfy" highlight the positive feedback on the sleeping arrangements.
However, many reviews pointed out issues with the beds. A recurring theme was that the beds were hard and uncomfortable with comments such as "beds were like sleeping on a hardwood floor" and "bed was rock hard." Guests also mentioned problems with bed size with full-size beds being a bit small for two people.
Additionally, there were complaints about the bedding. Several guests described the lack of adequate blankets and the poor quality of pillows, mentioning that the pillows were flat and the blankets were either missing or too thin. Bedding cleanliness was another concern with some reviews citing rough and dirty sheets, dusty bed linens and an unpleasant odor.
In summary, while some guests were satisfied with the comfort and cleanliness of the beds at Hotel Pigeon Forge, many others reported hard, lumpy mattresses, inadequate bedding and subpar cleanliness.
Hotel Pigeon Forge, situated in a prime location, offers a relatively quiet stay with a mix of clean and comfortable accommodations. Many guests noted that their rooms were clean upon arrival and found the overall facility to be well-maintained. The hotel’s affordability and the comfort of the beds were also frequently praised. The attentive front desk staff, particularly individuals like Yolanda, received positive mentions for their helpful and friendly service.
However, there are notable areas that need improvement. Some guests reported issues with outdated facilities and cleanliness inconsistencies across the property. Multiple accounts pointed out dirty carpets, moldy bathrooms and stained linens. The presence of bedbugs and roaches in some rooms was a significant concern. Additionally, maintenance problems such as a malfunctioning elevator, peeling wallpaper and unpleasant odors were mentioned.
Housekeeping services seemed to fluctuate with some guests experiencing thorough cleanings while others noted that their rooms were not adequately cleaned, sometimes even upon check-in. Requests for fresh towels and other amenities occasionally went unaddressed, contributing to dissatisfaction among some visitors.
In summary, while many guests had a clean and comfortable experience at Hotel Pigeon Forge and appreciated its location and affordability, the hotel faces challenges with maintaining consistent cleanliness and modern amenities. Prospective visitors might find a satisfactory stay if these issues are addressed, contributing to a more uniformly positive guest experience.
Hotel Pigeon Forge has garnered mixed reviews regarding its staff, but a significant number of guests have praised the warm and accommodating service they received during their stay. Many reviews highlight the friendliness and politeness of the staff, describing them as very nice, polite and responsive. Several guests appreciated how pleasant and helpful the staff were with positive mentions of easy check-in and check-out processes, as well as efficient handling of requests for extra amenities such as towels.
The front desk personnel, in particular, received commendations for their great attitudes and helpfulness, especially from reviews mentioning specific staff members like Kim and Georgia who stood out for their exceptional service. Guests also noted that the night shift staff were friendly and supportive, adding to a positive lodging experience overall.
Despite these praises, there were a number of criticisms indicating that some staff members came across as rude or unprofessional on occasion. Not all interactions at the front desk were pleasant with a few reports of unaccommodating behavior and lack of attentiveness, which detracted from the overall experience for some guests.
Nevertheless, the consensus suggests that most of the hotel's staff strive to provide a welcoming atmosphere, contributing positively to guests' stays at Hotel Pigeon Forge. Improvements in consistency and professionalism could enhance customer satisfaction further.
Visitors at Hotel Pigeon Forge have had mixed experiences with the WiFi. While some guests reported no issues and found the connection to be decent or even good in certain areas, others faced significant problems. There were frequent mentions of weak signals, difficulties in connecting and extremely slow speeds. Several reviewers had issues with the WiFi password not working or not being provided, leading to further frustration. Some guests noted that the internet problems might be tied to specific rooms or locations within the hotel. Despite these concerns, a few visitors did experience satisfactory internet speed and connectivity during their stay. Overall, prospective guests should anticipate potential issues with WiFi and consider contacting the staff for assistance if needed.
At Hotel Pigeon Forge, the pool has garnered a mix of feedback but leans towards the positive. Guests frequently highlight their enjoyment of the pool, describing it as great, clean and pleasant for swimming. The new pool furniture, including replaced chairs, received appreciable mentions, contributing to an overall enjoyable poolside experience for families. The pool area itself is often noted as being clean and peaceful.
However, there were some challenges. Instances of the pool being closed or not filled with water have been reported, causing dissatisfaction among some guests. The pool's cleanliness was occasionally under scrutiny with remarks about it being cloudy, having debris or needing better maintenance and more attentive servicing.
Despite these issues, many visitors still found the pool and its surrounding area comfortable and enjoyable, making it a notable feature of their stay.
Hotel Pigeon Forge is a highly recommended destination for families, especially those looking for a fun and memorable trip with children. The hotel enjoys a fantastic location, situated close to numerous family attractions while still offering a sense of seclusion. It serves as an excellent base for family trips, enabling guests to bring their loved ones together for special occasions like birthday celebrations.
Many guests have shared that the hotel exudes a family-friendly atmosphere, making it an ideal choice for family vacations. The staff is appreciated for their friendly interactions and helpfulness, particularly when addressing needs such as room key replacements and maintaining a welcoming environment where children can be themselves without worry.
Despite some minor issues with housekeeping and older furnishings, the overall experience at Hotel Pigeon Forge remains positive for families. The landscape is noted for its beauty and the hotel successfully combines a convenient location with a secluded feel, offering both relaxation and easy access to activities.
Ultimately, Hotel Pigeon Forge stands out as a preferred spot for family vacations with many guests praising its family-friendly attitude and the enjoyment it brings to family trips time and again.
Hotel Pigeon Forge provides several amenities catering to business travelers. The hotel offers a conference room and a business center, making it suitable for meetings and work-related needs. Most guests have found the business services to be satisfactory with no major complaints. However, the WiFi could benefit from some improvements to better support business activities. While there are a few criticisms regarding unprofessional elements, overall, the hotel meets basic requirements for business trips and is considered adequate for work purposes.
Located conveniently close to key attractions, Hotel Pigeon Forge offers an accessible and easy-to-navigate environment for guests with disabilities. The hotel features accessible facilities, including an entryway that accommodates those using wheelchairs. Guests appreciated the availability of a swimming pool and the hotel's proximity to local attractions.
However, some aspects could be improved, such as the availability of more handicap parking spaces and handicap rooms. Additionally, there were mentions of a need for taller toilet seats in the bathrooms to better serve disabled guests. On the downside, some guests experienced challenges with room assignments, being placed in areas far from the elevator or on higher floors despite requests for more accessible locations. Overall, while the hotel provides a generally accessible stay, there are areas that could benefit from enhancements to better serve guests with disabilities.
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Location
Situated on a hill, the hotel offers a peaceful, quiet environment with beautiful mountain views, adding an element of tranquility despite its proximity to the bustling town. The location also allows guests to enjoy serene scenery while being just minutes away from the main attractions, shopping and dining options.
However, some guests mentioned that the hotel could be somewhat challenging to access from the main road. Despite this minor inconvenience, the overall sentiment about the location is overwhelmingly positive, particularly when considering the combination of affordability and prime positioning. Travelers appreciated the blend of seclusion and convenience, making it a strategic spot for both relaxation and easy access to fun activities.
Breakfast
Despite the inclusion of beverages like coffee and juice, there were complaints about the quality, such as coffee being consistently stale or not refilled. The breakfast area was described as small and not particularly inviting and breakfast hours appeared too short for those enjoying later mornings.
However, there were a few positive remarks. Some guests appreciated the fact that the breakfast was free and a few noted that their children enjoyed the available items. The staff received accolades for their friendliness and service despite the underwhelming food options.
Overall, while aspects such as the complimentary nature of breakfast and friendly staff were appreciated, there is a strong indication that the variety, quality and overall experience of the breakfast at Hotel Pigeon Forge could benefit significantly from improvement and expansion.
Rooms
However, the decor and furnishings appear outdated with recurring mentions of maintenance needs such as chipped paint, old carpets and mismatched furniture. Some reported problems with their rooms, including stained linens, unclean conditions and insect issues like ants and bed bugs. The bathrooms, though generally clean, sometimes lacked attention to detail with mentions of mold, stained tubs and poorly repainted walls.
Amenities like room size and the availability of features such as hot tubs were appreciated by some guests, contributing to feelings of comfort. On the downside, the property's condition and lack of thorough housekeeping between stays were points of contention.
Overall, while the hotel offers good room size and comfort at a reasonable price, it demands significant updates and improved cleanliness standards to meet higher guest expectations.
Beds
However, many reviews pointed out issues with the beds. A recurring theme was that the beds were hard and uncomfortable with comments such as "beds were like sleeping on a hardwood floor" and "bed was rock hard." Guests also mentioned problems with bed size with full-size beds being a bit small for two people.
Additionally, there were complaints about the bedding. Several guests described the lack of adequate blankets and the poor quality of pillows, mentioning that the pillows were flat and the blankets were either missing or too thin. Bedding cleanliness was another concern with some reviews citing rough and dirty sheets, dusty bed linens and an unpleasant odor.
In summary, while some guests were satisfied with the comfort and cleanliness of the beds at Hotel Pigeon Forge, many others reported hard, lumpy mattresses, inadequate bedding and subpar cleanliness.
Cleanliness
However, there are notable areas that need improvement. Some guests reported issues with outdated facilities and cleanliness inconsistencies across the property. Multiple accounts pointed out dirty carpets, moldy bathrooms and stained linens. The presence of bedbugs and roaches in some rooms was a significant concern. Additionally, maintenance problems such as a malfunctioning elevator, peeling wallpaper and unpleasant odors were mentioned.
Housekeeping services seemed to fluctuate with some guests experiencing thorough cleanings while others noted that their rooms were not adequately cleaned, sometimes even upon check-in. Requests for fresh towels and other amenities occasionally went unaddressed, contributing to dissatisfaction among some visitors.
In summary, while many guests had a clean and comfortable experience at Hotel Pigeon Forge and appreciated its location and affordability, the hotel faces challenges with maintaining consistent cleanliness and modern amenities. Prospective visitors might find a satisfactory stay if these issues are addressed, contributing to a more uniformly positive guest experience.
Staff
The front desk personnel, in particular, received commendations for their great attitudes and helpfulness, especially from reviews mentioning specific staff members like Kim and Georgia who stood out for their exceptional service. Guests also noted that the night shift staff were friendly and supportive, adding to a positive lodging experience overall.
Despite these praises, there were a number of criticisms indicating that some staff members came across as rude or unprofessional on occasion. Not all interactions at the front desk were pleasant with a few reports of unaccommodating behavior and lack of attentiveness, which detracted from the overall experience for some guests.
Nevertheless, the consensus suggests that most of the hotel's staff strive to provide a welcoming atmosphere, contributing positively to guests' stays at Hotel Pigeon Forge. Improvements in consistency and professionalism could enhance customer satisfaction further.
Wi-Fi
Pool
However, there were some challenges. Instances of the pool being closed or not filled with water have been reported, causing dissatisfaction among some guests. The pool's cleanliness was occasionally under scrutiny with remarks about it being cloudy, having debris or needing better maintenance and more attentive servicing.
Despite these issues, many visitors still found the pool and its surrounding area comfortable and enjoyable, making it a notable feature of their stay.
Family
Many guests have shared that the hotel exudes a family-friendly atmosphere, making it an ideal choice for family vacations. The staff is appreciated for their friendly interactions and helpfulness, particularly when addressing needs such as room key replacements and maintaining a welcoming environment where children can be themselves without worry.
Despite some minor issues with housekeeping and older furnishings, the overall experience at Hotel Pigeon Forge remains positive for families. The landscape is noted for its beauty and the hotel successfully combines a convenient location with a secluded feel, offering both relaxation and easy access to activities.
Ultimately, Hotel Pigeon Forge stands out as a preferred spot for family vacations with many guests praising its family-friendly attitude and the enjoyment it brings to family trips time and again.
Business
Accessible
However, some aspects could be improved, such as the availability of more handicap parking spaces and handicap rooms. Additionally, there were mentions of a need for taller toilet seats in the bathrooms to better serve disabled guests. On the downside, some guests experienced challenges with room assignments, being placed in areas far from the elevator or on higher floors despite requests for more accessible locations. Overall, while the hotel provides a generally accessible stay, there are areas that could benefit from enhancements to better serve guests with disabilities.
Yes, Hotel Pigeon Forge has pool(s) that belong to one or more of the following categories: Panoramic View Pool, Outdoor Pool.
No, a spa isn't available at Hotel Pigeon Forge.
No, Hotel Pigeon Forge doesn't allow dogs.
Yes, parking facilities are available at Hotel Pigeon Forge.
No, Hotel Pigeon Forge doesn't have a gym.
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