Mountain Vista Inn & Suites - Walking Distance to the Island
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Summary of reviewsMountain Vista Inn & Suites - Walking Distance to the Island offers a mixed but predominantly positive experience for guests focusing on different aspects of their stay.
The hotel's standout feature is its enviable location in the heart of Pigeon Forge. With easy access to key attractions like The Island, the Convention Center, shops and restaurants, the convenience of exploring the area is significantly enhanced. Guests often highlight the scenic views, particularly of the mountains and The Island, which add to the stay's overall appeal.
Rooms are generally praised for their spaciousness and comfort, especially the large three-bedroom suites, which are ideal for families or groups. Updated flooring and comfortable king-sized beds contribute to a cozy environment. However, the hotel does face recurring issues with cleanliness and maintenance that detract from the otherwise positive room experiences. Reports of dirty floors, dusty surfaces and occasional pests, along with the need for better room upkeep, were noted.
While the hotel lacks any breakfast provisions, contrary to what some might expect from the advertisements, the overall room comfort compensates partially for this shortfall. The extended family suites with multiple TVs and the indoor pool, despite mixed reviews about its maintenance, are appreciated amenities.
Guest reviews show a mixed picture regarding staff and service. Many found the staff friendly, courteous and helpful, while some encountered rudeness and unprofessional behavior, coupled with notable security concerns, particularly regarding the parking lot. This inconsistency in service quality reflects a need for more uniform staff training and security measures.
The WiFi service, while satisfactory in common areas, often falls short in guest rooms with complaints of weak and unstable connections. This suggests reliable internet access is more likely found in shared spaces than private rooms.
Regarding family accommodations, the spacious suites are highly valued, providing both space and privacy conducive to a comfortable family stay. Despite minor issues such as parking inconvenience and cleanliness of the pool area, the hotel remains a favored option for family travelers due to its large, accommodating rooms and family-friendly location.
The beds received generally favorable feedback with many guests finding them clean and comfortable, although issues of cleanliness and occasional reports of bed bugs were mentioned. Similar mixed feedback was noted about the jacuzzi and hot tubs, praised for their inclusion and warmth but criticized for cleanliness and functionality issues.
In summary, Mountain Vista Inn & Suites - Walking Distance to the Island excels in location and room size, making it an appealing choice for those visiting Pigeon Forge. Despite experiencing issues with cleanliness, inconsistent service quality and some maintenance concerns, the overall guest reviews lean towards a positive experience, particularly for families and groups who prioritize spacious accommodations and convenient access to local attractions.
Categories
The hotel's standout feature is its enviable location in the heart of Pigeon Forge. With easy access to key attractions like The Island, the Convention Center, shops and restaurants, the convenience of exploring the area is significantly enhanced. Guests often highlight the scenic views, particularly of the mountains and The Island, which add to the stay's overall appeal.
Rooms are generally praised for their spaciousness and comfort, especially the large three-bedroom suites, which are ideal for families or groups. Updated flooring and comfortable king-sized beds contribute to a cozy environment. However, the hotel does face recurring issues with cleanliness and maintenance that detract from the otherwise positive room experiences. Reports of dirty floors, dusty surfaces and occasional pests, along with the need for better room upkeep, were noted.
While the hotel lacks any breakfast provisions, contrary to what some might expect from the advertisements, the overall room comfort compensates partially for this shortfall. The extended family suites with multiple TVs and the indoor pool, despite mixed reviews about its maintenance, are appreciated amenities.
Guest reviews show a mixed picture regarding staff and service. Many found the staff friendly, courteous and helpful, while some encountered rudeness and unprofessional behavior, coupled with notable security concerns, particularly regarding the parking lot. This inconsistency in service quality reflects a need for more uniform staff training and security measures.
The WiFi service, while satisfactory in common areas, often falls short in guest rooms with complaints of weak and unstable connections. This suggests reliable internet access is more likely found in shared spaces than private rooms.
Regarding family accommodations, the spacious suites are highly valued, providing both space and privacy conducive to a comfortable family stay. Despite minor issues such as parking inconvenience and cleanliness of the pool area, the hotel remains a favored option for family travelers due to its large, accommodating rooms and family-friendly location.
The beds received generally favorable feedback with many guests finding them clean and comfortable, although issues of cleanliness and occasional reports of bed bugs were mentioned. Similar mixed feedback was noted about the jacuzzi and hot tubs, praised for their inclusion and warmth but criticized for cleanliness and functionality issues.
In summary, Mountain Vista Inn & Suites - Walking Distance to the Island excels in location and room size, making it an appealing choice for those visiting Pigeon Forge. Despite experiencing issues with cleanliness, inconsistent service quality and some maintenance concerns, the overall guest reviews lean towards a positive experience, particularly for families and groups who prioritize spacious accommodations and convenient access to local attractions.
Hotel with Free Wi-Fi
This Inn & Suites offers free Wi-Fi, providing essential connectivity for guests. It aims to deliver a consistent and satisfactory experience.
Hotel with Parking
This hotel offers free parking for its guests, adding to the convenience of their stay near local attractions.
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Hotel with Swimming Pool
Indoor Pool
Hotel with Indoor Pool
Guest Reviews
Mountain Vista Inn & Suites - Walking Distance to the Island boasts an exceptional location that is widely praised by its guests. Situated right in the heart of Pigeon Forge, the hotel provides easy access to many key attractions including The Island, the Convention Center and numerous shops and restaurants. Many guests appreciate its proximity to the bustling strip, making it a convenient base for exploring the area’s highlights. The hotel's central location makes it a short walk to popular spots like the Ferris wheel and The Island, as well as several dining and entertainment options. Additionally, the views from the hotel rooms are often noted as a highlight, particularly of the mountains and The Island.
Overall, the location is frequently cited as the strongest feature, enabling guests to enjoy Pigeon Forge’s attractions without needing extensive travel. Whether for business or leisure, the hotel’s prime placement and scenic views contribute to a favorable stay.
Mountain Vista Inn & Suites has consistently faced feedback regarding its lack of breakfast provisions. Despite claims on their website and booking platforms, many guests were disappointed to find that no breakfast was available during their stay. Several reviews mentioned the absence of a continental breakfast that was advertised with some speculating about possible COVID-related restrictions, though no signs were observed to confirm this. While some guests appreciated other aspects like clean beds, the overall sentiment about the breakfast situation was one of dissatisfaction due to unmet expectations.
Mountain Vista Inn & Suites - Walking Distance to the Island offers a variety of room options, including spacious three-bedroom suites perfect for large families. Many guests appreciate the large size of the rooms, the comfortable king-size beds and updated flooring, contributing to an overall cozy stay. The layout of the rooms is frequently cited as convenient, often featuring separate bedrooms that provide privacy for groups.
Location is another notable advantage with the hotel being within walking distance of popular attractions and restaurants, making it an ideal base for exploring the area. Some rooms offer impressive views of the mountains and nearby attractions, adding to the scenic charm.
While many guests found the rooms to be clean and comfortable, there are recurring mentions of cleanliness issues with reports of dirty floors, dusty surfaces and occasional pest sightings. Some areas of the hotel, including the exterior and elevators, could benefit from more thorough maintenance. Many rooms have been recently remodeled, which has been well received, but others are still in need of updates and repairs.
Amenities like the indoor pool and large family suites with multiple TVs are appreciated, but some areas, particularly bathrooms, are noted for being small or lacking certain fixtures. Despite these drawbacks, the overall size and comfort of the rooms make it an appealing choice for larger groups or families. However, potential guests should be aware of the varied experiences and consider recent reviews to get a comprehensive understanding of current conditions.
Mountain Vista Inn & Suites - Walking Distance to the Island presents a mixed but mostly positive picture regarding the comfort of their beds, though guest experiences vary considerably. Numerous reviews emphasize that the beds were clean and comfortable with some guests specifically praising the comfort of the king-sized beds. Descriptions such as "comfy," "soft and comfy," and "superb beds" highlight a generally high comfort level and there is a consistency in positive feedback regarding the clean bedding and the adequacy of bed sizes.
However, not all reviews are favorable. Some guests reported issues with cleanliness, mentioning dirty or stained sheets and bedspreads. There were also several alarming accounts of bed bugs with a few guests finding bugs in the rooms and experiencing bites. Comfort-wise, some beds were described as hard or too firm with a few guests finding them uncomfortable, noisy or even stiff. Several reviews pointed out maintenance issues such as broken sofa beds and the presence of old, worn-out mattresses.
Overall, while many guests found the beds at Mountain Vista Inn & Suites comfortable and clean, the hotel could benefit from more consistent housekeeping and maintenance to address the negative experiences reported by other visitors.
The guest reviews of Mountain Vista Inn & Suites - Walking Distance to the Island highlight significant cleanliness concerns. While a few guests mentioned that their rooms were clean and met their expectations, the majority of the feedback points towards issues with cleanliness and maintenance across the property. Common complaints included dirty floors that left feet black, presence of roaches and ants, stained and unwashed linens and dusty fixtures such as fans and air conditioning units. Many reviews noted mold in bathrooms and air conditioners, as well as an absence of deep cleaning, leading to accumulated grime in various parts of the rooms and communal areas. Problems extended to maintenance issues with broken furnishings, holes in walls and outdated amenities, detracting from the overall guest experience. Despite some recognition of clean bedding and decoratively pleasing rooms, the overarching sentiment suggests that the hotel struggles significantly with maintaining cleanliness and requires serious updates and consistent housekeeping efforts to meet guest expectations.
The staff at Mountain Vista Inn & Suites - Walking Distance to the Island has elicited a mix of reactions from guests. While many appreciated the courteous, friendly and helpful demeanor of the staff, describing them as accommodating, responsive and knowledgeable, others reported instances where staff members were rude, unhelpful and unprofessional. The front desk staff received both high praise for their friendliness and efficiency and criticism for unavailability and unpleasant interactions.
Security concerns were repeatedly mentioned with numerous guests reporting suspicious activities by security personnel in the back parking lot, overshadowing positive remarks about the staff’s demeanor. Some guests expressed dissatisfaction with management, citing unhelpful and rude behavior, while others found the management to be cooperative and polite.
Housekeeping also garnered mixed feedback. While some guests found the housekeeping staff friendly and diligent, others noted issues with the timeliness and thoroughness of their service.
Overall, while many guests appreciated the friendly and helpful nature of the staff, inconsistency in service quality and serious security concerns were notable areas in need of improvement at Mountain Vista Inn & Suites – Parkway.
Guest reviews for 'Mountain Vista Inn & Suites - Walking Distance to the Island' present a mixed picture of the hotel's WiFi service. On the positive side, many guests found the WiFi to be good with it working well and at a good speed in common areas like the main floor. There were several mentions of satisfactory connectivity in shared spaces and the WiFi was generally appreciated when it did function properly.
However, numerous reviews highlighted significant issues with the WiFi, particularly in guest rooms. Complaints included weak and unstable connections, the WiFi not staying connected and in several cases, the WiFi not working at all. Some guests noted that they never received the WiFi password or faced repeated connection issues. The availability of WiFi seems to be far more reliable in common areas than in private rooms with multiple reviewers pointing out that the WiFi failed to work on specific floors.
Overall, while 'Mountain Vista Inn & Suites - Walking Distance to the Island' offers WiFi, its reliability and performance, particularly in guest rooms, can be inconsistent. Guests looking for stable and strong internet access might find the experience less than satisfactory.
Mountain Vista Inn & Suites - Walking Distance to the Island has received mixed feedback regarding its pool facilities. While some guests appreciated having an indoor pool, describing it as warm and satisfactory for their children, the majority of comments emphasized significant issues. Many reviews mentioned that the pool was often closed, had cloudy water and appeared dirty or poorly maintained. The pool area itself was frequently described as small, crowded and in need of updates and better cleaning practices. Some guests noted strong chlorine smells that were bothersome, while others found the pool water to be murky, greenish or even brown. Multiple reviews expressed disappointment that the pool did not live up to its online photos and descriptions. Overall, while there were occasional positive remarks about the pool being nice or acceptable, the general sentiment pointed to a need for substantial improvements in cleanliness and maintenance.
Guest reviews of parking at Mountain Vista Inn & Suites - Walking Distance to the Island reveal mixed experiences with a significant leaning towards negative aspects. The primary issue cited is the limited availability of parking spots, including a shortage of handicap spaces. Many guests found the parking lot to be cramped, poorly designed and not well-maintained with reports of trash and poor lighting.
Despite a few comments noting available parking and ample space in the back lot, most guests mentioned having to park off-site at a nearby bank or across the street due to insufficient on-site spots. Instances of vandalism and safety concerns were also mentioned, adding to the overall frustration and inconvenience experienced by the guests.
While some visitors managed to find parking close to the hotel, the general consensus points to a need for better parking facilities to enhance guest satisfaction.
Mountain Vista Inn & Suites – Parkway is generally seen as a favorable choice for families looking for spacious accommodations. The hotel offers sizable family suites, including rooms with up to three separate bedrooms, which many guests found to be exceptional for family stays. Families appreciated the space and privacy the rooms provided, creating a comfortable and safe environment for both adults and children. The family suites are notably big, accommodating even larger family groups and include amenities that help maintain a family-friendly feel.
The location is convenient for families, being close to activities and attractions suited for kids. Guests particularly enjoyed the ability to separate from the kids within the spacious rooms, allowing for a more restful stay.
Despite the generally positive feedback, a few guests noted some downsides. The parking situation is less than ideal, particularly with kids, as some had to park in a lot across from the hotel. Cleanliness issues, such as a pool area that wasn’t always cleaned and rooms with occasional pests, were also mentioned.
Additionally, some amenities fell short, such as the absence of heated pools and the insufficient lighting in rooms, which made the spaces feel dark. Although the staff received positive remarks, particularly for their responsiveness and family-friendly approach, there were isolated complaints about noise and security.
Overall, while there are minor areas for improvement, Mountain Vista Inn & Suites – Parkway offers a solid option for families looking for spacious and accommodating suites in a location that caters well to family-oriented activities. Guests generally enjoyed their family time at the hotel, despite some minor inconveniences.
Mountain Vista Inn & Suites - Walking Distance to the Island offers rooms equipped with jacuzzi tubs and spa hot tubs, which have received a mixed array of feedback from guests. On the positive side, several guests appreciated the inclusion of a jacuzzi in their room with some describing the jacuzzi tub as nice and one guest even calling it wonderful. Others highlighted the large size of the hot tub and the enjoyable experience of the spa hot tub, noting that the water was pleasantly warm.
However, there are significant cleanliness issues to note. Multiple guests reported encountering cleanliness problems, such as hair in the filtration vents and ants crawling on the sinks and in the tubs. Some jacuzzi tubs were described as gross, dirty or even disgusting. Additionally, functionality has been a concern with reports of jets not working, the hot tub being cold and overall issues with the warmness of the water. There have also been complaints about the absence of hot tubs in some rooms and the small size of the jacuzzi in others.
Overall, while the presence of jacuzzi and hot tub facilities is a major allure for many guests, there are notable areas for improvement in terms of cleanliness and maintenance.
The heated pool at Mountain Vista Inn & Suites - Walking Distance to the Island receives mixed feedback from guests. Many appreciated that the pool is heated and found the water warm, mentioning the pleasant chlorine odor. However, some noted that the pool could be warmer or reported instances where the pool was not heated as expected. Despite these inconsistencies, the hotel's location within walking distance to key attractions remains a positive highlight for visitors.
The indoor pool at Mountain Vista Inn & Suites - Walking Distance to the Island has received a mixed bag of reviews from guests. On the positive side, many found it to be a pleasant retreat, particularly highlighting its warmth with several mentions of the heated pool being an enjoyable feature. Families especially appreciated the indoor pool as a bonus for kids and a perfect option for rainy days. Additionally, some guests noted the pool area as clean and spacious.
However, there were numerous criticisms. Several guests experienced issues with the pool being closed or broken at times. The pool area often received critiques for being dark and uninviting due to gloomy lighting. There were consistent complaints about the pool's cleanliness with instances of dirty water, green floating substances and a strong chlorine smell. Some guests also noted that the water was cloudy to the point where visibility was compromised.
While the indoor pool had its merits, it occasionally failed to meet guest expectations regarding maintenance and ambiance.
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Location
Overall, the location is frequently cited as the strongest feature, enabling guests to enjoy Pigeon Forge’s attractions without needing extensive travel. Whether for business or leisure, the hotel’s prime placement and scenic views contribute to a favorable stay.
Breakfast
Rooms
Location is another notable advantage with the hotel being within walking distance of popular attractions and restaurants, making it an ideal base for exploring the area. Some rooms offer impressive views of the mountains and nearby attractions, adding to the scenic charm.
While many guests found the rooms to be clean and comfortable, there are recurring mentions of cleanliness issues with reports of dirty floors, dusty surfaces and occasional pest sightings. Some areas of the hotel, including the exterior and elevators, could benefit from more thorough maintenance. Many rooms have been recently remodeled, which has been well received, but others are still in need of updates and repairs.
Amenities like the indoor pool and large family suites with multiple TVs are appreciated, but some areas, particularly bathrooms, are noted for being small or lacking certain fixtures. Despite these drawbacks, the overall size and comfort of the rooms make it an appealing choice for larger groups or families. However, potential guests should be aware of the varied experiences and consider recent reviews to get a comprehensive understanding of current conditions.
Beds
However, not all reviews are favorable. Some guests reported issues with cleanliness, mentioning dirty or stained sheets and bedspreads. There were also several alarming accounts of bed bugs with a few guests finding bugs in the rooms and experiencing bites. Comfort-wise, some beds were described as hard or too firm with a few guests finding them uncomfortable, noisy or even stiff. Several reviews pointed out maintenance issues such as broken sofa beds and the presence of old, worn-out mattresses.
Overall, while many guests found the beds at Mountain Vista Inn & Suites comfortable and clean, the hotel could benefit from more consistent housekeeping and maintenance to address the negative experiences reported by other visitors.
Cleanliness
Staff
Security concerns were repeatedly mentioned with numerous guests reporting suspicious activities by security personnel in the back parking lot, overshadowing positive remarks about the staff’s demeanor. Some guests expressed dissatisfaction with management, citing unhelpful and rude behavior, while others found the management to be cooperative and polite.
Housekeeping also garnered mixed feedback. While some guests found the housekeeping staff friendly and diligent, others noted issues with the timeliness and thoroughness of their service.
Overall, while many guests appreciated the friendly and helpful nature of the staff, inconsistency in service quality and serious security concerns were notable areas in need of improvement at Mountain Vista Inn & Suites – Parkway.
Wi-Fi
However, numerous reviews highlighted significant issues with the WiFi, particularly in guest rooms. Complaints included weak and unstable connections, the WiFi not staying connected and in several cases, the WiFi not working at all. Some guests noted that they never received the WiFi password or faced repeated connection issues. The availability of WiFi seems to be far more reliable in common areas than in private rooms with multiple reviewers pointing out that the WiFi failed to work on specific floors.
Overall, while 'Mountain Vista Inn & Suites - Walking Distance to the Island' offers WiFi, its reliability and performance, particularly in guest rooms, can be inconsistent. Guests looking for stable and strong internet access might find the experience less than satisfactory.
Pool
Parking
Despite a few comments noting available parking and ample space in the back lot, most guests mentioned having to park off-site at a nearby bank or across the street due to insufficient on-site spots. Instances of vandalism and safety concerns were also mentioned, adding to the overall frustration and inconvenience experienced by the guests.
While some visitors managed to find parking close to the hotel, the general consensus points to a need for better parking facilities to enhance guest satisfaction.
Family
The location is convenient for families, being close to activities and attractions suited for kids. Guests particularly enjoyed the ability to separate from the kids within the spacious rooms, allowing for a more restful stay.
Despite the generally positive feedback, a few guests noted some downsides. The parking situation is less than ideal, particularly with kids, as some had to park in a lot across from the hotel. Cleanliness issues, such as a pool area that wasn’t always cleaned and rooms with occasional pests, were also mentioned.
Additionally, some amenities fell short, such as the absence of heated pools and the insufficient lighting in rooms, which made the spaces feel dark. Although the staff received positive remarks, particularly for their responsiveness and family-friendly approach, there were isolated complaints about noise and security.
Overall, while there are minor areas for improvement, Mountain Vista Inn & Suites – Parkway offers a solid option for families looking for spacious and accommodating suites in a location that caters well to family-oriented activities. Guests generally enjoyed their family time at the hotel, despite some minor inconveniences.
Rooms with Jacuzzi / Hot-Tub
However, there are significant cleanliness issues to note. Multiple guests reported encountering cleanliness problems, such as hair in the filtration vents and ants crawling on the sinks and in the tubs. Some jacuzzi tubs were described as gross, dirty or even disgusting. Additionally, functionality has been a concern with reports of jets not working, the hot tub being cold and overall issues with the warmness of the water. There have also been complaints about the absence of hot tubs in some rooms and the small size of the jacuzzi in others.
Overall, while the presence of jacuzzi and hot tub facilities is a major allure for many guests, there are notable areas for improvement in terms of cleanliness and maintenance.
Heated Pool
Indoor Pool
However, there were numerous criticisms. Several guests experienced issues with the pool being closed or broken at times. The pool area often received critiques for being dark and uninviting due to gloomy lighting. There were consistent complaints about the pool's cleanliness with instances of dirty water, green floating substances and a strong chlorine smell. Some guests also noted that the water was cloudy to the point where visibility was compromised.
While the indoor pool had its merits, it occasionally failed to meet guest expectations regarding maintenance and ambiance.
Yes, Mountain Vista Inn & Suites - Walking Distance to the Island has pool(s) that belong to one or more of the following categories: Indoor Pool.
No, a spa isn't available at Mountain Vista Inn & Suites - Walking Distance to the Island.
No, Mountain Vista Inn & Suites - Walking Distance to the Island doesn't allow dogs.
Yes, parking facilities are available at Mountain Vista Inn & Suites - Walking Distance to the Island.
No, Mountain Vista Inn & Suites - Walking Distance to the Island doesn't have a gym.
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