Park Tower Inn
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Summary of reviewsPark Tower Inn is appreciated for its exceptional location in Pigeon Forge, offering convenient access to many key attractions, restaurants, shops and entertainment venues. Guests can walk to popular destinations, which adds significantly to the overall experience and the scenic views from the balconies are a notable highlight.
The breakfast experience at Park Tower Inn, however, is somewhat inconsistent. While the advertised complimentary breakfast often disappoints due to being unavailable, those who have paid for breakfast find it satisfactory in terms of both quality and affordability.
Room experiences vary, but many guests are pleased with the spaciousness and cleanliness of certain rooms, enjoying amenities like fireplaces, balconies, Jacuzzis and good views. However, some rooms require updating and better maintenance to address issues such as low water pressure, mildew smells and occasional pest sightings.
Cleanliness across the hotel is a common concern with several areas like hallways, common areas and pools noted as being poorly maintained. Despite ongoing renovations, consistent cleanliness and better upkeep are critical areas needing improvement.
The hotel staff generally receives positive feedback for their friendliness, professionalism and helpfulness, especially the front desk team. However, instances of rude and unprofessional behavior have been reported sporadically.
WiFi connectivity is a significant problem with many guests unable to access the internet or find the service weak and unreliable. Effective management and better support are needed in this area.
The fitness center offers basic amenities with some guests noting non-functional equipment, highlighting the need for upgrades. The pool facilities, while showing potential, are often criticized for cold temperatures, cleanliness issues and closures without prior notice.
Families find the hotel suitable with entertainment options like an indoor pool and lazy river, making it an enjoyable destination for children. Despite some quality decline over time, the hotel's amenities cater well to family needs.
Bed quality shows a mixed response; while some praise the comfort and cleanliness, others report hard, uncomfortable beds and issues like broken mattresses and bedbugs, underscoring the necessity for significant improvements.
Fireplaces in certain rooms add to the comfort and ambiance, although occasional non-functional units were reported. Mixed reviews extend to the jacuzzi and hot tub amenities with some enjoying them while others encounter technical issues and poor maintenance.
In conclusion, Park Tower Inn offers a superb location and friendly staff with room for considerable improvement in areas such as cleanliness, maintenance, WiFi connectivity and the quality and availability of amenities like breakfast and pool facilities. The hotel is a good choice for families but requires attention to detail to consistently meet guest expectations.
Categories
The breakfast experience at Park Tower Inn, however, is somewhat inconsistent. While the advertised complimentary breakfast often disappoints due to being unavailable, those who have paid for breakfast find it satisfactory in terms of both quality and affordability.
Room experiences vary, but many guests are pleased with the spaciousness and cleanliness of certain rooms, enjoying amenities like fireplaces, balconies, Jacuzzis and good views. However, some rooms require updating and better maintenance to address issues such as low water pressure, mildew smells and occasional pest sightings.
Cleanliness across the hotel is a common concern with several areas like hallways, common areas and pools noted as being poorly maintained. Despite ongoing renovations, consistent cleanliness and better upkeep are critical areas needing improvement.
The hotel staff generally receives positive feedback for their friendliness, professionalism and helpfulness, especially the front desk team. However, instances of rude and unprofessional behavior have been reported sporadically.
WiFi connectivity is a significant problem with many guests unable to access the internet or find the service weak and unreliable. Effective management and better support are needed in this area.
The fitness center offers basic amenities with some guests noting non-functional equipment, highlighting the need for upgrades. The pool facilities, while showing potential, are often criticized for cold temperatures, cleanliness issues and closures without prior notice.
Families find the hotel suitable with entertainment options like an indoor pool and lazy river, making it an enjoyable destination for children. Despite some quality decline over time, the hotel's amenities cater well to family needs.
Bed quality shows a mixed response; while some praise the comfort and cleanliness, others report hard, uncomfortable beds and issues like broken mattresses and bedbugs, underscoring the necessity for significant improvements.
Fireplaces in certain rooms add to the comfort and ambiance, although occasional non-functional units were reported. Mixed reviews extend to the jacuzzi and hot tub amenities with some enjoying them while others encounter technical issues and poor maintenance.
In conclusion, Park Tower Inn offers a superb location and friendly staff with room for considerable improvement in areas such as cleanliness, maintenance, WiFi connectivity and the quality and availability of amenities like breakfast and pool facilities. The hotel is a good choice for families but requires attention to detail to consistently meet guest expectations.
Hotel with Swimming Pool
This Inn features an indoor pool, an indoor lazy river, and an outdoor pool. It also provides a large breakfast, making it a convenient choice for guests.
Indoor Pool Outdoor Pool
Hotel with Rooms With Jacuzzi / Hot-tub
Hotel with Rooms With Fireplace
Hotel near Ski Resorts
Hotel for Honeymoon
Family Friendly Hotel
Business Hotel
Accessible Hotel
Hotel with Outdoor Pool
Hotel with Indoor Pool
Guest Reviews
Park Tower Inn boasts a highly praised location with guests unanimously highlighting its convenient and central position in Pigeon Forge. The hotel is situated within walking distance of many key attractions, including The Island, various restaurants, shops and entertainment venues. Many reviews emphasize the ease of access to the Parkway and the myriad of activities available in the heart of the city.
From being able to walk to popular destinations like arcades and miniature golf courses to the proximity of essentials such as grocery stores and breakfast spots, the location of Park Tower Inn is described as perfect for visitors wanting to explore the area without needing to drive extensively.
Guests also appreciate the views from their balconies, including picturesque sights such as mountains and local fireworks displays. Despite some mixed feedback, the general consensus is that the superb location of the hotel significantly enhances the overall experience for those staying at Park Tower Inn.
The reviews reveal a consistent theme regarding the breakfast situation at Park Tower Inn, presenting a varied mix of experiences but largely leaning towards a dissatisfaction. Many guests highlighted the absence of a complimentary breakfast, despite it being advertised on the hotel’s website and brochures. The frequent mentions of no breakfast have clearly led to disappointment among visitors who had expectations based on these advertisements. However, guests who did pay for breakfast generally found it satisfactory with some praising its affordability and quality.
Some reviews mentioned a minimal cost of $5 per person, which, in several instances, was seen as reasonable given the offerings. Guests appreciated the quality and the convenience, acknowledging the breakfast as a positive aspect of their stay when it was available. Despite the inconsistency in breakfast availability and quality, those who did partake often commented on it being good or decent.
The overall tone indicates that while there were positive remarks about the breakfast being good, the prevailing issue of miscommunication and unmet expectations significantly impacted the guest experience. Future guests should be aware of this inconsistency and might want to confirm the current status of breakfast offerings before booking.
The guest reviews of Park Tower Inn highlight a mix of positive and negative experiences regarding their rooms. Positively, many guests appreciated the spaciousness and cleanliness of the rooms. Descriptions like “room was spacious,” “rooms were large,” and “room was clean and comfortable” were common with several reviewers specifically noting the excellent water pressure and ample hot water in the showers. Many were pleased with the convenience and comfort of amenities like fireplaces, balconies, Jacuzzis and good views from certain rooms.
However, there were notable concerns. Some guests found the rooms outdated and remarked on issues such as low water pressure, poor cleanliness on arrival and unpleasant smells, including mildew and cigarette smoke. Several reviews mentioned specific maintenance issues like holes in the bathroom ceiling, broken AC units, non-functional lights and stained carpets. In more severe cases, guests reported bedbugs, cockroaches and other pests, which significantly detracted from their stay.
While the location and overall room size often received praise, the inconsistency in room conditions and the need for updates were recurrent themes. Despite the potential for a pleasant stay, highlighted by phrases like “enjoyed our stay” and “very comfortable,” the varied experiences suggest that while some rooms were well-maintained and comfortable, others failed to meet basic cleanliness and maintenance standards.
Guest reviews for the beds at Park Tower Inn reveal a mixed range of experiences. On the positive side, many guests found the beds to be comfortable, describing them as comfy, super comfy and clean with some mentioning soft white comforters. The size of the beds, such as king-size and queen beds, were also appreciated by several visitors.
However, numerous reports highlight significant issues with bed quality. A multitude of reviews indicate that the beds were hard, lumpy or worn out to the point of discomfort. Problems such as broken or sagging mattresses, missing or flat pillows and even the presence of bed bugs were repeatedly noted. The condition of the bedding itself, including dirty or stained bedspreads, also contributed to a less than satisfactory stay for many guests.
Overall, while some guests had a restful experience with clean and comfortable beds, there is a considerable number of reviews pointing out the need for significant improvements in bed quality and maintenance at Park Tower Inn.
Park Tower Inn, a hotel undergoing numerous renovations, falls short in the cleanliness department according to guest reviews. While some rooms were described as very clean, the overall sentiment skews negative. Common complaints include filthy carpets, mold, low water pressure and odors of mildew and cigarettes. Several guests reported finding bugs such as roaches and even bed bugs in their rooms. Hallways and common areas were often noted as dirty with unpleasant smells, particularly of weed and smoke. Pool areas, both indoor and outdoor, were frequently mentioned as being poorly maintained with dirty water and unclean facilities. Although some guests praised the friendliness of staff and the size of rooms, the general consensus points to significant issues with cleanliness and maintenance throughout the property.
The reviews of Park Tower Inn reveal a mixed but predominantly positive experience regarding the staff. Many guests consistently described the staff as friendly, polite, courteous and helpful. It was frequently mentioned that the front desk personnel, in particular, were efficient, pleasant and super nice. Several guests praised the staff for going above and beyond to accommodate guests' needs with some specific mentions of individuals like Zack and a woman at the front desk who were particularly noteworthy in their demeanor and service.
However, not all feedback was glowing. There were several reports of staff being rude and unprofessional with some guests experiencing unfriendly and unhelpful interactions. Issues ranged from slow service to outright rude behavior, including staff members arguing with guests and pointing fingers in faces. These negative experiences were sporadic but notable, contrasting sharply with the largely positive reception most guests seemed to receive.
Overall, while the experience with the Park Tower Inn staff appears to be largely positive, travelers should be aware that there have been instances of less-than-ideal service. The friendly and helpful staff members stand out in many reviews, creating a welcoming atmosphere for most visitors despite the occasional lapses.
Park Tower Inn offers a range of amenities, but when it comes to internet connectivity, guest experiences have been less than stellar. Most reviews point out a consistent struggle with the WiFi; many guests report that the WiFi did not work at all during their stay with no option for internet access in some cases. A number of reviewers mention that the WiFi was weak and spotty, making it difficult to maintain a stable connection. A few guests did mention strong or good Wi-Fi, indicating that experiences might vary depending on the room or area of the hotel. However, overall feedback indicates that the internet connection was unreliable and, at times, unusable. This issue was compounded by the lack of information and support from the management, further frustrating guests who expected dependable internet access as part of their stay.
The fitness center at Park Tower Inn provides a convenient option for guests looking to maintain their workout routine while traveling. Although it offers a few essential pieces of equipment, including treadmills, it is not particularly well-equipped and lacks weights. Some guests noted that certain equipment, like the treadmill, may not always be functioning. Despite these limitations, the gym is part of a broader range of amenities including a pool and a game room, ensuring guests have various options for recreation and exercise.
The pool facilities at Park Tower Inn have received a mix of reviews from guests with a significant number highlighting various issues. Many guests reported that the pool water was extremely cold, describing it as ice-cold and akin to an ice bath, which made swimming unenjoyable. Several mentioned the lack of heating in the pool area, contributing to the uncomfortable temperatures. Cleanliness was another common concern with numerous guests noting that the pool area was dirty with some describing the water as murky and having a strong chemical smell. There were also mentions of debris floating in the pool and one review even noted the presence of roaches.
Operational issues were frequently highlighted with many guests disappointed to find the pool, lazy river and hot tub closed or undergoing renovations during their stay. Some guests mentioned that they were not informed of these closures beforehand, which led to a frustrating experience. The condition of the lazy river was also criticized with guests describing it as green and cloudy and noting the absence of floats.
Despite these issues, a few positive remarks emerged with some guests enjoying the indoor pool area and appreciating when the pool was open and warm. However, these comments were overshadowed by the numerous reports of cleanliness and maintenance problems, as well as the uncomfortably cold water temperatures. Overall, significant improvements in maintenance, temperature control and communication regarding facility availability seem necessary to enhance the pool experience at Park Tower Inn.
Park Tower Inn offers a variety of amenities that cater well to families, making it a desirable destination for those with children. The indoor pool and lazy river are standout features, consistently mentioned as highlights by guests. Families particularly enjoy these water activities with numerous reviews noting how much kids loved the lazy river. The kid-friendly pool and hot tub also add to the appeal, making it a great place for children to have fun.
The hotel environment is described as family-friendly and super family-friendly with plenty of room and activities to keep families entertained. Guests appreciated the ability for a late check-out to accommodate kids, enhancing the convenience for families. With a location that's good for family trips, the overall atmosphere is welcoming and enjoyable for both adults and children.
However, it’s important to consider the mixed opinions in the reviews. While many families had a wonderful experience, some feedback suggests a decline in quality over time and advises caution. Despite these critiques, the positive experiences predominantly highlight the hotel's suitability for family vacations, emphasizing the enjoyment and convenience of the amenities provided for children.
At Park Tower Inn, guests generally appreciated the inclusion of fireplaces in certain rooms, noting it as a positive feature that added to their stay's comfort and ambiance. Despite some occasional issues, such as fireplaces not working or being under construction, for many, the presence of a fireplace in the room was a distinct advantage. The fireplaces, whether electric or otherwise, contributed to a cozy and inviting atmosphere, making the fireplace-equipped suites particularly appealing.
Park Tower Inn offers mixed experiences when it comes to its jacuzzi and hot tub amenities. While some guests praised the jacuzzi tubs in their rooms, describing them as amazing with great pressure on the jets, others faced numerous technical issues. Many reviews noted that the hot tub was either cold, broken or closed for maintenance. Several guests encountered non-functional jets in the jetted jacuzzi tubs and sporadic cases of mold and brown liquid from the ceiling adding to their disappointment.
On a positive note, a handful of guests enjoyed the jacuzzi tubs and kids particularly liked the jacuzzi-hot tub when it was operational. However, the repeated mentions of broken, down or out-of-order hot tubs suggest that significant upgrades and better maintenance are needed to meet guest expectations consistently. Despite these setbacks, other water features like the pool and lazy river seemed to provide a satisfactory experience for many.
Park Tower Inn caters to the needs of business travelers with its centrally located facilities, suitable for those attending meetings or requiring a strategic base for their work. The establishment offers adequate amenities for business purposes; however, certain areas show room for improvement. The business area lacks sufficient lighting, which may hinder productivity and the internet speed is reported to be slower than ideal for professional use. Additionally, the absence of microwaves and a need for regular upkeep could be noted. Despite these points, its central placement is a significant advantage for business needs.
The heated pool at Park Tower Inn receives mixed comments from guests. On the positive side, visitors appreciate the clean and warm conditions of the pool, describing it as perfect and family-friendly. Many highlight the comfort of the heated pool and the lazy river. However, several guests experience inconsistency with the heating, noting that at times the pool is not heated or is too cold, including the indoor heated pool and lazy river. Concerns about cleanliness also arise with some guests mentioning dirty conditions in both indoor and outdoor pools. The hot tub and jacuzzi are frequently described as non-functional or under repair, causing disappointment among those who had specifically booked for that amenity. Overall, while the heated elements of the pool are well-received, the hotel seems to struggle with consistency and maintenance.
The outdoor pool at Park Tower Inn has received a mix of reviews from guests. While some appreciated its availability, others noted several issues. Commonly mentioned were its small size and tendency to crowd, which could hinder a relaxing swim. Cleanliness was a recurring concern with numerous guests pointing out that the pool was dirty, foggy or even empty at times. The lack of proper maintenance was evident, as some guests found the pool area in disrepair or poorly maintained. Furthermore, several guests were disappointed to find the pool closed or not in use during their stay. On the positive side, some guests did note that towels were provided and a few mentioned that the pool was fine when open. However, overall feedback suggests that improvements are needed to consistently enhance the experience of using the outdoor pool.
Park Tower Inn offers an indoor pool and lazy river that appear to be a popular feature for families, especially kids. When functioning, guests enjoy the ability to splash around inside, escape the summer heat and enjoy an array of swimming activities. However, reviews reveal a variety of issues with the indoor pool, pointing to frequent closures for maintenance or renovations, lack of heating, water temperature being too cold and poor cleanliness. Several guests noted discomfort with trash floating in the pool, strong chlorine smells or milky, moldy water in the lazy river. Despite these setbacks, some visitors found the pool area clean and enjoyable when it was open. Though maintenance remains a recurring issue, the indoor pool area, when operational, adds to the family-friendly atmosphere of the hotel.
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Location
From being able to walk to popular destinations like arcades and miniature golf courses to the proximity of essentials such as grocery stores and breakfast spots, the location of Park Tower Inn is described as perfect for visitors wanting to explore the area without needing to drive extensively.
Guests also appreciate the views from their balconies, including picturesque sights such as mountains and local fireworks displays. Despite some mixed feedback, the general consensus is that the superb location of the hotel significantly enhances the overall experience for those staying at Park Tower Inn.
Breakfast
Some reviews mentioned a minimal cost of $5 per person, which, in several instances, was seen as reasonable given the offerings. Guests appreciated the quality and the convenience, acknowledging the breakfast as a positive aspect of their stay when it was available. Despite the inconsistency in breakfast availability and quality, those who did partake often commented on it being good or decent.
The overall tone indicates that while there were positive remarks about the breakfast being good, the prevailing issue of miscommunication and unmet expectations significantly impacted the guest experience. Future guests should be aware of this inconsistency and might want to confirm the current status of breakfast offerings before booking.
Rooms
However, there were notable concerns. Some guests found the rooms outdated and remarked on issues such as low water pressure, poor cleanliness on arrival and unpleasant smells, including mildew and cigarette smoke. Several reviews mentioned specific maintenance issues like holes in the bathroom ceiling, broken AC units, non-functional lights and stained carpets. In more severe cases, guests reported bedbugs, cockroaches and other pests, which significantly detracted from their stay.
While the location and overall room size often received praise, the inconsistency in room conditions and the need for updates were recurrent themes. Despite the potential for a pleasant stay, highlighted by phrases like “enjoyed our stay” and “very comfortable,” the varied experiences suggest that while some rooms were well-maintained and comfortable, others failed to meet basic cleanliness and maintenance standards.
Beds
However, numerous reports highlight significant issues with bed quality. A multitude of reviews indicate that the beds were hard, lumpy or worn out to the point of discomfort. Problems such as broken or sagging mattresses, missing or flat pillows and even the presence of bed bugs were repeatedly noted. The condition of the bedding itself, including dirty or stained bedspreads, also contributed to a less than satisfactory stay for many guests.
Overall, while some guests had a restful experience with clean and comfortable beds, there is a considerable number of reviews pointing out the need for significant improvements in bed quality and maintenance at Park Tower Inn.
Cleanliness
Staff
However, not all feedback was glowing. There were several reports of staff being rude and unprofessional with some guests experiencing unfriendly and unhelpful interactions. Issues ranged from slow service to outright rude behavior, including staff members arguing with guests and pointing fingers in faces. These negative experiences were sporadic but notable, contrasting sharply with the largely positive reception most guests seemed to receive.
Overall, while the experience with the Park Tower Inn staff appears to be largely positive, travelers should be aware that there have been instances of less-than-ideal service. The friendly and helpful staff members stand out in many reviews, creating a welcoming atmosphere for most visitors despite the occasional lapses.
Wi-Fi
Gym
Pool
Operational issues were frequently highlighted with many guests disappointed to find the pool, lazy river and hot tub closed or undergoing renovations during their stay. Some guests mentioned that they were not informed of these closures beforehand, which led to a frustrating experience. The condition of the lazy river was also criticized with guests describing it as green and cloudy and noting the absence of floats.
Despite these issues, a few positive remarks emerged with some guests enjoying the indoor pool area and appreciating when the pool was open and warm. However, these comments were overshadowed by the numerous reports of cleanliness and maintenance problems, as well as the uncomfortably cold water temperatures. Overall, significant improvements in maintenance, temperature control and communication regarding facility availability seem necessary to enhance the pool experience at Park Tower Inn.
Family
The hotel environment is described as family-friendly and super family-friendly with plenty of room and activities to keep families entertained. Guests appreciated the ability for a late check-out to accommodate kids, enhancing the convenience for families. With a location that's good for family trips, the overall atmosphere is welcoming and enjoyable for both adults and children.
However, it’s important to consider the mixed opinions in the reviews. While many families had a wonderful experience, some feedback suggests a decline in quality over time and advises caution. Despite these critiques, the positive experiences predominantly highlight the hotel's suitability for family vacations, emphasizing the enjoyment and convenience of the amenities provided for children.
Rooms with Fireplace
Rooms with Jacuzzi / Hot-Tub
On a positive note, a handful of guests enjoyed the jacuzzi tubs and kids particularly liked the jacuzzi-hot tub when it was operational. However, the repeated mentions of broken, down or out-of-order hot tubs suggest that significant upgrades and better maintenance are needed to meet guest expectations consistently. Despite these setbacks, other water features like the pool and lazy river seemed to provide a satisfactory experience for many.
Business
Heated Pool
Outdoor Pool
Indoor Pool
Yes, Park Tower Inn has pool(s) that belong to one or more of the following categories: Indoor Pool, Outdoor Pool.
No, a spa isn't available at Park Tower Inn.
No, Park Tower Inn doesn't allow dogs.
No, parking facilities aren't available at Park Tower Inn.
No, Park Tower Inn doesn't have a gym.
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