Info
Summary of reviewsHorizon View Chalets is highly regarded for its central and convenient location, making it an ideal base for exploring the area's attractions, including the renowned Panorama Route. Guests appreciate the quiet and secure surroundings, as well as the exceptional hospitality provided by the staff, particularly Manager Nazeem, who ensures a warm welcome and offers valuable local insights.
The chalets maintain a strong reputation for cleanliness, with guests frequently praising the tidy and spacious rooms, fresh linen, and well-kept bathrooms. While a few minor improvements could be made regarding toiletries and towels, the accommodation is consistently described as super clean, contributing to a pleasant and comfortable stay.
The staff at Horizon View Chalets receive high praise for their friendliness, attentiveness, and commitment to ensuring a comfortable guest experience. Visitors commend the team for being welcoming and always ready to assist, with personal mentions of Nazeem for his helpful nature.
While the establishment offers a serene natural escape, it should be noted that the internet connectivity is limited. Guests seeking digital connection may face challenges with the slow and unreliable wifi, particularly in the rooms. Those relying on constant internet access may need to consider alternative solutions.
Private parking is available on-site, appreciated by guests, although the space can be cramped and difficult to navigate during peak times. The parking area also poses issues during rainy weather, with mud being a concern, suggesting that improvements such as paving could enhance the experience.
Guests have mixed opinions regarding the beds. While the cleanliness of the bed linen is acknowledged, some visitors express dissatisfaction with the comfort and condition of the beds. Upgrading the bedding, including addressing issues with old mattresses and insufficient blankets, could significantly improve guest satisfaction.
Overall, Horizon View Chalets is celebrated for providing a delightful and affordable experience that many guests intend to revisit. Despite some areas needing attention, the accommodations manage to deliver a memorable stay with a superb value for money, earning positive reviews with ratings up to 9.00 out of 10.
Show moreRead review summaries for all categories
Categories
Chalet Taking Steps Towards Sustainability
