The Courtyard by Marriott Isla Verde Beach Resort is the ultimate family vacation spot in San Juan. With easy access to main highways, exploring the city is a breeze. Families with children will love the resort's family-friendly atmosphere and plethora of activities for the little ones. Room service is a big hit with the grandkids and large groups have plenty of room to gather together. We met many kind and friendly guests during our stay and thoroughly enjoyed everything the resort had to offer. We can't wait to come back with our family in tow!
Accommodations: The rooms at The Royal Sonesta San Juan are incredibly spacious and comfortable. Guests were impressed by the stylish and elegant décor with many describing the rooms as "luxurious" and "opulent". The amenities provided were also top-notch, including high-quality bedding, plush towels and modern technology such as flat-screen TVs and free Wi-Fi. Overall, guests were extremely satisfied with the quality of the accommodations.
Food and Beverage: The food and beverage offerings at The Royal Sonesta San Juan were consistently praised by guests. The on-site restaurant received high marks for its delicious cuisine with many compliments directed towards the fresh seafood and fantastic cocktails. The breakfast buffet was also a highlight with guests enjoying the wide variety of options available. The quality of the food and beverage offerings was consistently described as excellent.
Location: The Royal Sonesta San Juan is situated in a prime location with easy access to both the airport and many popular attractions. Guests appreciated the convenience of being able to explore the local area, which includes numerous restaurants, shops and cultural landmarks. Additionally, the hotel is located right on the beach, allowing for plenty of fun in the sun. Overall, guests found the location to be ideal for both leisure and business travelers.
Service: The service at The Royal Sonesta San Juan was widely praised by guests, who described the staff as friendly, helpful and efficient. Many guests noted that the staff went above and beyond to ensure that their stay was as comfortable and enjoyable as possible. The level of service was consistently described as exceptional with guests feeling valued and appreciated throughout their stay.
Activities: The Royal Sonesta San Juan offers a wide range of activities and amenities for guests to enjoy. From the expansive swimming pool to the on-site spa, there is something for everyone at this luxurious resort. Guests praised the variety of activities on offer with many enjoying the opportunity to relax and unwind in beautiful surroundings. Overall, guests were impressed by the range of options available for both leisure and business travelers.
Embassy Suites by Hilton San Juan - Hotel & Casino is a great choice for travelers who want a convenient location with easy access to the airport and local attractions. The hotel serves a delicious and varied complimentary breakfast buffet that is highly rated by guests. Rooms are spacious and clean, although some need updating. The hotel is maintained spotless and has a great pool area with friendly staff. Guests can access the beach with provided amenities like chairs and umbrellas. Families are welcome at the hotel, which is also great for a solo or work trip. While some reviews mentioned issues with cleanliness and outdated amenities, the majority of guests enjoyed their stay at Embassy Suites by Hilton San Juan - Hotel & Casino with excellent service from the friendly and accommodating staff.
San Juan Water & Beach Club Hotel is a fantastic hotel that attracts guests with its stunning views and luxurious rooftop experience. The hotel's rooftop pool and restaurant receive high praise from reviewers with many guests loving the delicious food and excellent service. The hotel's location, close to a great beach, is also a big draw. Guests can relax on the rooftop's comfortable patio area with fantastic views. Although some guests had minor complaints about the cleanliness of the rooftop furniture, the rooftop pool left guests amazed, calling it "awesome" and "impressive." Overall, San Juan Water & Beach Club Hotel is a great spot for a luxurious getaway.
The AC Hotel by Marriott San Juan Condado receives high praise from guests for its strategic and convenient location, nestled in a vibrant area along a bustling main street. It offers easy access to Condado Beach, restaurants, bars, shops and various local attractions, making it an excellent base for exploring both the old and modern city. The neighborhood's walkability and calm ambience, coupled with the hotel’s clean, contemporary design, enhance the overall guest experience.
Guest opinions on breakfast at the hotel are mixed, although many appreciate the quality and taste of the offerings, especially the fresh juices and selection available at the buffet. While some find the breakfast to be "really good" with friendly restaurant staff, others mention a lack of variety and high costs. Nearby venues like Sobao are recommended for better breakfast experiences.
Dinner at the hotel receives similarly mixed feedback. While the rooftop bar’s ambiance and views are appreciated, the food quality and high prices often disappoint. Guests suggest nearby restaurants like "La Bodeguita de Manolo" for better dining options. Despite some negatives, the food service staff receives positive mentions.
Rooms at the hotel are generally appreciated for their spaciousness, cleanliness and modern design. Comfortable beds and balconies add to the appeal. However, issues such as dampness, insufficient lighting, minimal storage and noisy AC units are sometimes reported. Nevertheless, the rooms’ cleanliness and the modern facilities contribute to an overall positive impression.
Cleanliness is a notable strong point of the hotel with many guests praising it as clean, well-maintained and modern. However, occasional negative remarks about housekeeping practices indicate room for improvement.
The staff is frequently highlighted for being friendly, helpful and welcoming. Despite some reports of slow and frustrating reception processes, the positive interactions with staff members like Gabriel and Daniel leave a good impression on guests.
The free WiFi at the hotel receives mixed reviews with some guests praising its speed and availability, while others report inconsistent connections.
The rooftop pool is a standout feature, frequently praised for its stunning views and inviting atmosphere. Despite its smaller size and occasional cleanliness issues, the ambiance created by the rooftop bar and music sessions, especially during holiday weekends, provides a delightful spot for relaxation and socializing.
The beach is another key highlight, appreciated for its close proximity and the hotel’s complimentary beach amenities like chairs, towels and umbrellas. Although some guests anticipated direct beach access, the overall sentiment regarding the beach’s convenience and the complementary services is positive.
The hotel is also noted for its family-friendly atmosphere, offering big rooms that comfortably accommodate families and various activities for all ages. The staff's efforts, particularly from individuals like Jaime and Francisco, contribute significantly to a positive family experience.
Finally, the hotel’s location is ideal for those interested in San Juan's nightlife with easy access to a variety of restaurants, bars and cultural activities. The rooftop bar adds to the lively atmosphere, although some guests mention bars close early.
Overall, the AC Hotel by Marriott San Juan Condado provides a pleasant stay with its strategic location, cleanliness, friendly staff and attractive amenities such as the rooftop pool and proximity to the beach. Some areas for improvement include the breakfast variety, dinner quality and reception processes.
The San Juan Marriott Resort and Stellaris Casino provides an ideal location for guests seeking a relaxing and fun-filled vacation. The resort boasts a fantastic pool, along with a casino where guests receive $30 in casino money, which most found to be enjoyable and lucky. The Noodle house located in the casino stood out for its excellent food. Guests appreciated the oceanfront view from their room, overlooking the casino and praised the friendly staff, from check-in to cleaning and Zumba instructors. Despite one negative comment about the casino staff, the San Juan Marriott Resort and Stellaris Casino is an excellent vacation spot with the added convenience of having a casino on-site.
Condado Palm Inn San Juan, Tapestry Collection by Hilton, is a highly praised choice for travelers visiting San Juan primarily due to its outstanding location. The hotel's proximity to the beach, myriad dining options, bars, pharmacies, shops and popular areas like La Placita makes it a convenient base for both leisure and exploration. Guests particularly enjoy the short drive or Uber ride to Old San Juan, as well as the easy access to the airport and the cruise terminal.
Breakfast offerings get a mixed reception; while many guests appreciate the excellent oatmeal, varied selections and friendly service, others express concerns about the cost and selection. On the other hand, the hotel’s dinner options receive more uniform praise with guests frequently highlighting the phenomenal food and good drinks available at the hotel’s two restaurants. The surrounding area also offers diverse eating options, enhancing the overall dining experience.
Rooms at the Condado Palm Inn provide stunning ocean views, modern decor and comfortable furnishings, though feedback on cleanliness and maintenance is somewhat varied. While many guests commend the clean and spacious rooms, some note issues with outdated decor and occasional cleanliness lapses. Effective soundproofing and consistent housekeeping are areas noted for improvement. Nonetheless, for those in rooms with ocean views, the overall stay is often enjoyable.
The hotel's dedication to cleanliness generally garners positive remarks, although some guests report inconsistencies, especially in the gym and pool areas. Despite occasional issues with insects and humidity, many find the common areas, including the lobby, to be well-maintained and inviting.
The standout feature of Condado Palm Inn is the staff, frequently praised for their friendliness, helpfulness and professionalism. Guests find the team, particularly front desk manager Genesis, to be accommodating and courteous, significantly enhancing the overall experience.
Wi-Fi service is another mixed aspect with some guests finding it adequate for streaming and other activities, while others experience slow speeds and instability. The gym, although occasionally cramped, is generally well-equipped and the pool area is appreciated for its 24/7 access and clean, pleasant ambiance, despite some concerns about towel availability and maintenance issues.
The beach experience is notably positive with the hotel’s close proximity and the provision of complimentary beach chairs and umbrellas enhancing the stay. Guests enjoy the beautiful ocean views and easy beach access, although some minor concerns about the beach’s cleanliness and the availability of beach towels are mentioned.
For those interested in nightlife, the hotel's location near the bustling Condado strip offers abundant evening entertainment options. Guests can easily walk to nearby bars, restaurants and casinos, although the vibrancy of the area may result in nighttime noise, which can be disruptive for some.
Overall, Condado Palm Inn San Juan delivers a comfortable stay with a fantastic location, commendable dining options and exceptional staff service, making it a favored choice for travelers eager to experience the best of San Juan.