InfoSummary of reviewsBendito Cacao Resort & Spa is celebrated for its breathtaking mountain-top location, offering stunning panoramic views and a peaceful atmosphere. Guests find the serene retreat a welcome escape from city life, although its isolation may pose a challenge for those without a vehicle.
Breakfast at the resort has received high praise for its abundance and quality, with a variety of options including Cacau Show chocolates. Despite occasional managerial hiccups, it remains a highlight of the stay. The dining experience, however, presents a mix of reviews. While service and certain dishes like fondue and desserts are commended, the limited menu and variable food quality suggest room for improvement.
The rooms are spacious and comfortable, with excellent bedding and stunning views. Although some decor feels dated and there are minor maintenance issues, the tranquil environment enhances the overall lodging experience. Cleanliness receives mixed feedback, with high marks for room maintenance but areas like the pool needing more attentiveness. Staff service is frequently lauded for its politeness and attentiveness, with room for improvement among younger staff.
The spa garners accolades for its quality treatments and skilled professionals, despite some technical hiccups. The gym is functional but could benefit from modern updates. The pool area, featuring a heated pool, is a major draw, offering relaxation with ample space and pleasant amenities. Parking options provide convenience, although a lack of valet service and challenging access may be a downside for some.
Families find Bendito Cacao Resort & Spa particularly appealing due to its inviting atmosphere and diverse activities for children, including a kids' area and a free chocolate-tasting program. The exceptional bedding contributes to the comfort, albeit with some issues regarding split mattresses.
Overall, the resort promises an impressive 5-star ambiance, particularly in its architectural beauty and breakfast offerings. However, certain aspects such as dining and upkeep need enhancement to fully realize the luxury experience guests anticipate. Despite these areas for growth, Bendito Cacao Resort & Spa remains a favored destination for tranquil getaways, with its scenic beauty and strong hospitality service standing out. Show more
InfoSummary of reviewsChales Naturale in Campos do Jordão stands as a celebrated retreat for those seeking tranquility and a deep connection with nature. Nestled in breathtaking surroundings, guests frequently praise the stunning views visible from various vantage points, creating an enchanting backdrop perfect for a romantic and peaceful escape. The chalets are commended for their cozy and comfortable interiors, marked by modern architecture and thoughtful design, which enhance the romantic atmosphere. Spacious and well-equipped, the rooms provide a pleasant and hassle-free experience, highlighted by outstanding cleanliness and meticulous maintenance. High-quality bed and bath linens contribute to a restful and luxurious stay, with many guests finding the beds exceptionally comfortable.
The exceptional hospitality offered by the staff, particularly Mateus, ensures a warm and welcoming environment, with guests appreciating their attentiveness and politeness. Every need is met seamlessly, making communication effortless and personal. Breakfast delivered directly to the accommodation in charming picnic baskets adds a delightful touch, although guests suggest expanding the variety to better match expectations.
While accessing the property can be challenging due to a rough, unpaved road, guests affirm that the journey is worthwhile for the splendid vistas and serene environment. Despite minor concerns with thermal and acoustic insulation, the overall experience remains tastefully designed, comfortable, and incredibly peaceful, enhanced by an idyllic romantic atmosphere ideal for couples. Chales Naturale offers a memorable escape, blending incredible natural beauty, comfort, and attentive service in an unparalleled setting. Show more
