The Best Western Plus Wilkes Barre-Scranton Airport Hotel is widely praised for its convenient and accessible location. Situated near the Wilkes-Barre/Scranton Airport and easily accessible from Interstate 81, the hotel provides a seamless experience for travelers, particularly those with early flights. The tranquil and quiet surroundings add to the appeal, despite its proximity to the airport, and the shuttle service is consistently noted for its efficiency. Visitors appreciate the hotel's central positioning, which offers easy access to Scranton, Wilkes-Barre, and various local attractions, making it an ideal choice for leisure travelers.
The hotel’s breakfast receives mixed reviews, with many guests enjoying the variety and taste, especially commending the coffee and the accommodating staff. While some find the offerings substantial and satisfying, others suggest improvements in creativity and flavor. Nonetheless, the breakfast area is well-organized and considered to offer good value for the price.
Guests consistently praise the hotel for its cleanliness and comfort. The rooms are described as spotless, spacious, and well-maintained, resembling small apartments complete with modern amenities like fridges and Keurig coffee makers. The beds are particularly appreciated for their comfort, contributing to a restful experience. The hotel’s modern decor and pleasant atmosphere enhance the guests' stay, notwithstanding infrequent minor maintenance issues. The tranquil environment and proximity to the airport underscore the hotel’s value for money.
The staff at the Best Western Plus is frequently highlighted for their friendliness and professionalism. From seamless check-ins to helpful local recommendations, the staff goes above and beyond to ensure guest satisfaction. The positive interactions with the team create a welcoming ambiance, leaving guests with a lasting positive impression.
Overall, guests find the Best Western Plus Wilkes Barre-Scranton Airport Hotel to be a reliable choice, with its comfortable accommodations, helpful staff, and convenient location contributing to a pleasant and hassle-free stay.
Host Inn an All Suites Hotel impresses guests with its prime location nestled amidst scenic mountains and its close proximity to essential points of interest such as Interstate 81, casinos, dining venues, and event spaces. The accessibility and convenience, along with the abundance of nearby stores and restaurants, make it an appealing choice for visitors. The views from the odd-numbered side of the hotel add tranquility, while practical amenities such as ample parking and heated indoor pools enhance the experience.
The hotel is especially praised for its spacious suites, likened to one-bedroom apartments with living rooms and kitchenettes. These accommodations are well-equipped with amenities like full-sized refrigerators and dishwashers. Guests appreciate the comfort and cleanliness of the beds, contributing to an overall satisfying lodging experience. The hotel’s pet-friendly policy further enhances its family-friendly atmosphere.
While the breakfast offerings receive mixed reviews, with some enjoying the selection and service provided—especially the friendliness of staff like Carrie—others feel disappointed by its inconsistency. Nonetheless, the presence of friendly and helpful staff, including individuals like Sherri, Cindy, and Carrie, is a significant highlight. They are known for their warm demeanor and go above and beyond to ensure a pleasant stay, often accommodating specific needs.
Free WiFi is a concern due to reports of weak signals and poor connectivity, but the shortcomings of the internet service are somewhat balanced by other amenities. The property offers an accommodating option for business travelers with its budget-friendly nature, spacious rooms, and essential amenities like kitchenettes.
Host Inn’s focus on being dog-friendly garners much appreciation from pet owners, who value the warm reception and amenities provided for their furry companions. The overall experience is marked by comfortable accommodations and cost-effectiveness, making it a suitable choice for travelers seeking budget-friendly yet satisfactory lodging. While there are areas for improvement, such as cleanliness and WiFi, the hotel remains a practical and appealing choice for many visitors.
Split Rock Resort is highly praised for its beautiful and convenient location nestled in a scenic, wooded area with easy access to popular attractions like Pocono Raceway and nearby ski resorts. The serene surroundings enhanced by a charming lake and various hiking trails make it an ideal spot for those seeking both relaxation and outdoor adventures.
Breakfast and dinner experiences at the resort receive mixed feedback. While some guests enjoy the tasty and rewarding breakfast buffet and amazing takeaway food from the bar, others report logistical issues, inconsistent quality and limited availability, particularly during weekdays. Dinner service also has room for improvement with several complaints about limited options, slow service and occasional food quality issues.
Accommodations at Split Rock Resort vary with guests appreciating the spacious, apartment-like layouts of some rooms which feature full kitchens, comfortable beds and modern amenities. However, there are frequent mentions of dated décor, poor maintenance and cleanliness issues across many rooms and common areas, indicating a need for significant updates and better housekeeping practices.
The staff at the resort are often commended for their friendliness and professionalism with specific individuals receiving praise for excellent service. Nevertheless, inconsistencies in service quality and a slow check-in process are noted, pointing to areas needing enhancement.
WiFi connectivity stands out as a major drawback with numerous reports of weak or non-existent internet service affecting guests’ ability to connect their devices and stream content. The lack of reliable internet access remains an ongoing frustration for many visitors.
The pool facilities offer a mixed experience. The indoor pool is warmly regarded by families, though the outdoor pool and general pool maintenance receive criticism for cleanliness and overcrowding. The resort’s waterpark, while appreciated by some, is considered small with varying guest satisfaction.
Split Rock Resort proves to be a family-friendly destination with a host of activities catering to children and families, from a variety of games to daily activities and excursions that promote family bonding. Positive feedback includes the spacious and comfortable environment, which enhances the overall family vacation experience.
Golf-related amenities, particularly the mini golf course, face considerable dissatisfaction due to poor maintenance and availability issues, impacting the guests’ recreational options.
The resort's beds earn mixed reviews with primary beds often described as comfortable and cozy, whereas alternative sleeping options like sofa beds receive negative feedback for being uncomfortable or broken.
In summary, while Split Rock Resort thrives on its beautiful location, family-friendly activities and welcoming staff, it needs to address significant issues related to room updates, dining consistency, WiFi connectivity and general maintenance to enhance the overall guest experience.