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Summary of reviewsHotel Metropolitan Playa 3 Sup enjoys acclaim for its strategic location, situated just a few minutes' walk from the beach and close to supermarkets, shops, restaurants and public transportation, making it an ideal spot for both beachgoers and explorers. The hotel's proximity to the airport also adds to its convenience, contributing to a comfortable and relaxed stay in a safe and quiet area.
The breakfast offerings at the hotel receive high praise for their quality and variety with many guests highlighting freshly prepared items such as churros, pancakes and eggs. The breakfast buffet is described as exceeding expectations for a 3-star hotel, providing great value for money and contributing to a positive start to the day. Dinner also receives favorable reviews for its taste and preparation, despite some calls for more variety and improvements in serving temperature.
Rooms at the hotel are characterized by their modernity and cleanliness with daily housekeeping ensuring a tidy and welcoming environment. Comfortable beds and air conditioning are frequently mentioned and large balconies with pool views add to the pleasant stay. However, some guests have found the rooms and bathrooms to be on the smaller side with occasional issues related to noise and maintenance.
The hotel stands out for its cleanliness across all areas with diligent cleaning services and well-maintained public spaces. The staff receive widespread appreciation for their friendliness, helpfulness and multilingual capabilities, which significantly enhance the guest experience. Many specific staff members, such as the head waiter Quique, are commended for their exceptional service, although there are isolated reports of unfriendly behavior.
The pool area at the hotel is praised for its cleanliness, stylish design and inviting atmosphere, despite some comments about the small size and restrictive operating hours. The pool remains a popular spot for relaxation, complemented by the hotel's appealing location near the seafront.
Wi-Fi at the hotel is noted as an additional cost, which some guests find expensive and its performance varies with some guests experiencing weak signals in their rooms. Nevertheless, this is a minor inconvenience amidst the hotel's overall positive attributes.
In summary, Hotel Metropolitan Playa 3 Sup is highly regarded for its excellent location, comfortable and clean accommodation, delicious breakfast and outstanding staff service, making it a great value option for travelers keen on enjoying the local beach and exploring the Palma region. Show more
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Categories
Business Hotel
Hotel Metropolitan Playa offers comfort, and is suitable for business trips.
Family Friendly Hotel
Hotel with Swimming Pool
Outdoor Pool
Accessible Hotel
Hotel with Tennis Courts
3-Star Hotel
Hotel with Outdoor Pool
Room Types
Double Room Single Use (1 Adult)This air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit has 1 bed.
Standard Double Room (2 Adults)This air-conditioned double room includes a flat-screen TV with satellite channels, a private bathroom as well as a balcony with mountain views. The unit offers 2 beds.
Standard Single RoomThis air-conditioned single room is comprised of a flat-screen TV with satellite channels, a private bathroom as well as a balcony. The unit has 1 bed.
Guest Reviews
7.6
Good
Location
Hotel Metropolitan Playa 3 Sup boasts an excellent location that has garnered significant praise from guests for its proximity to both local attractions and conveniences. Situated just a few minutes’ walk from the beach, this hotel provides easy access to the sea, allowing guests to enjoy the beach in the morning and the pool in the afternoon. The hotel's central location makes it incredibly convenient with nearby supermarkets, souvenir shops, restaurants and public transport options, including bus stops that connect directly to Palma and the airport.
The surrounding area is quiet and safe, contributing to a comfortable and relaxed stay. Guests also appreciate the hotel’s accessibility, highlighting its closeness to the airport, which is about a 10-minute drive away. The rooms are described as clean and equipped with cozy beds and pillows, essential for a restful vacation.
Visitors also commend the helpful and friendly staff, along with a well-maintained pool area and a delicious breakfast buffet, adding to the overall comfort and enjoyment of their stay. Despite some reports of the rooms not meeting all guests’ expectations, the hotel's great value for money and excellent amenities, like the beautiful pool facility and abundant breakfast options, significantly enhance the guest experience.
In summary, Hotel Metropolitan Playa 3 Sup is particularly favored for its strategic location near the beach and key services, making it an excellent base for both beachgoers and those looking to explore Palma.
Breakfast
The breakfast at Hotel Metropolitan Playa 3 Sup is frequently praised by guests for its quality and variety. Many found it to be very good, delicious and well-stocked with a wide range of options including freshly prepared items such as churros, pancakes, eggs and rolls. For a 3-star hotel, the buffet is often described as exceeding expectations, providing plenty of selection and meeting the needs of diverse palates.
Guests appreciated the good value for money, noting that breakfast was great for the price. Additionally, the friendly and attentive staff were quick to replenish items that ran out, ensuring a satisfactory experience. Cleanliness and organization of the breakfast area also received positive mentions, contributing to the overall pleasant dining experience.
However, some guests felt that the breakfast lacked variety over longer stays, as the offerings were often the same each day. There were also occasional comments on the quality of certain items, such as the coffee, which some found subpar and the breakfast rolls, which could be improved. Despite these minor drawbacks, the consensus is that breakfast at Hotel Metropolitan Playa 3 Sup is generally a highlight, providing a solid start to the day for travelers.
Dinner
At Hotel Metropolitan Playa 3 Sup, dinner experiences show a mix of satisfaction and areas for improvement. Guests consistently highlight that the food is tasty, well-prepared and caters to a variety of palates with both breakfast and dinner receiving favorable mentions. The buffet-style dinners are praised for being delicious and satisfying with automatic replenishment ensuring that no one goes hungry.
However, some guests note that the dinner menu could benefit from greater variety, finding the offerings to be somewhat repetitive and, at times, lacking in healthier options. There are also mentions of meals sometimes being served cold and dishes like paella not meeting expectations. It's also pointed out that beverages during dinner incur an extra charge, a detail some find inconvenient.
While the dinner could improve in terms of variety and serving temperature, overall, the food quality is generally appreciated with enough choices to cater to different tastes. The attentive service and consistent replenishment further enhance the dining experience.
Rooms
Hotel Metropolitan Playa 3 Sup offers a mixed bag of experiences when it comes to their rooms. The rooms are consistently praised for being modern and very clean with daily cleaning services ensuring fresh and comfortable stays. The accommodations are well-furnished with large balconies offering great views, especially those overlooking the pool, which are highlighted as particularly pleasant and quiet. The air conditioning and fans in the rooms add to the comfort and many guests found the beds to be very comfortable.
However, there are some notable downsides. While the rooms are generally clean and well-maintained, their sizes vary with many guests finding them quite small, particularly the double and triple rooms. The bathrooms, while functional, are frequently described as very small and in need of renovation and the shower pressure leaves something to be desired. Noise is another issue; many guests reported that the walls are not soundproof, making it easy to hear neighbors. Additionally, some rooms had issues like old, musty smells and insufficient maintenance, such as dirty floors and unchanged sheets.
Finally, while in-room amenities are adequate, music by the pool was missed by some guests and there were occasional complaints about the hotel not adhering to agreed-upon prices. Despite these issues, the general sentiment is that for the price, the hotel rooms offer good value, especially considering the clean and modern furnishings and the friendly staff.
Beds
Hotel Metropolitan Playa 3 Sup has received a mix of feedback regarding its beds, but the positive aspects stand out. Many guests found the beds to be comfortable and appreciated the quality of the mattresses, describing them as nice and pleasant. The pillows received favorable mentions as well, contributing to a restful sleep experience for numerous visitors. Some guests noted that their beds were very comfortable, making their stay more enjoyable.
However, not all experiences were perfect. A few guests mentioned that their mattresses had issues, such as being too soft or equipped with uncomfortable plastic covers. There were also comments about the beds being small or noisy, which may affect those sensitive to bed size or sound. Some guests mentioned specific issues like sagging mattresses and the need for improvements to ensure a consistent level of comfort.
Overall, while most guests have complimented the comfort of the beds at Hotel Metropolitan Playa 3 Sup, there are a few areas for potential improvement to enhance the sleeping experience for all visitors.
Cleanliness
The Hotel Metropolitan Playa 3 Sup stands out for its high levels of cleanliness, which has impressed many of its guests. The entire hotel, from rooms to public areas, is routinely praised for being exceptionally clean and well-maintained. Daily cleaning ensures that both rooms and common spaces, like the pool area, remain tidy and organized. Guests also appreciate the friendly and attentive staff, adding to the overall positive experience.
Despite the general sense of cleanliness, some guests have noted that the bathrooms could benefit from updates and a few mentioned that room cleaning was not always up to their expectations upon arrival. Nevertheless, the hotel's cleanliness paired with its convenient location near the beach and promenade makes it a comfortable and cozy choice for travelers. The hotel’s small size contributes to a quiet, relaxed atmosphere, making it an inviting place to stay.
Staff
Hotel Metropolitan Playa 3 Sup has garnered praise for its staff through various guest reviews, highlighting their friendly, helpful and welcoming nature. Waiters and reception personnel are consistently noted for being polite, attentive, efficient and multilingual. Guests appreciate the staff's competence and professional demeanor, particularly in the dining room.
Efforts from the team's hospitality extend beyond basic services, as they are described as going out of their way to inform, help and clarify any concerns. Specific mentions include Quique, a head waiter, who stands out for his exceptional attentiveness and friendliness.
However, not all feedback is uniformly positive. Some reviews indicate areas of concern, such as unfriendly behavior from specific individuals, occasional lapses in air-conditioning knowledge and an incident involving a housekeeper entering rooms without prior notice. Despite these few drawbacks, overall guest sentiment underscores that the most commendable aspect of the hotel remains its dedicated and amiable staff, consistently enhancing the guest experience.
Wi-Fi
The Wi-Fi experience at Hotel Metropolitan Playa 3 Sup has received mixed feedback from guests. Several noted that Wi-Fi is an additional cost, which some found to be quite expensive. There were also comments about the quality of the Wi-Fi with some guests mentioning that it didn't always work well or was weak in their rooms. Despite these issues, it is clear that guests should be prepared for extra charges for internet access during their stay.
Pool
Hotel Metropolitan Playa 3 Sup offers a pool area that impresses with its stylish design and attractive courtyard setting. Guests consistently praise the pool for its cleanliness and well-maintained condition with many noting the beauty and pleasant atmosphere of the area. The views surrounding the pool are also a highlight, adding to the overall charm of the space.
Although some guests mentioned that the water in the pool could have been fresher and remarked on the pool's small size, the recent renovations seem to have left a positive impression. The pool is a popular spot for relaxation, although its operating hours from 11:00 am to 7:00 pm could be restrictive for some.
The hotel's location close to the seafront and other attractive areas further enhances the appeal of the pool area, making it a notable feature of the Hotel Metropolitan Playa 3 Sup.
Yes, Hotel Metropolitan Playa 3 Sup has pool(s) that belong to one or more of the following categories: Outdoor Pool.
No, a spa isn't available at Hotel Metropolitan Playa 3 Sup.
No, Hotel Metropolitan Playa 3 Sup doesn't allow dogs.
No, parking facilities aren't available at Hotel Metropolitan Playa 3 Sup.
No, Hotel Metropolitan Playa 3 Sup doesn't have a gym.