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Summary of reviewsServatur Caribe in Playa de las Americas is highly praised for its exceptional location, providing easy access to various attractions and amenities, including the beach, restaurants, pubs, shops and the renowned Siam Park and Siam Mall. Its central yet tranquil setting ensures guests can enjoy vibrant nightlife while still experiencing a serene environment, complete with beautiful sea views from room balconies. The convenience of a nearby supermarket and proximity to public transport further enhances its appeal.
The hotel's rooms are favorably noted for their spaciousness and cleanliness, featuring comfortable furnishings and well-equipped kitchenettes. Large balconies offering fantastic sea views add to the charm. While some reviews mention issues like the absence of air conditioning and occasional maintenance concerns, the overall sentiment remains positive due to the rooms' ample space and excellent location.
Cleanliness is a standout feature at Servatur Caribe with guests commending the spotless condition of rooms and communal areas. The daily cleaning service, well-maintained bathrooms and clean pool area, complete with sunbeds, contribute to a comfortable stay. The friendly and responsive staff, particularly those at the reception like Monste and Claudia, receive high praise for their excellent service and welcoming demeanor.
The outdoor pool is another highlight, appreciated for its cleanliness, ample sunbeds and pleasant ambiance. Although some guests find the pool rules restrictive and the early closing time inconvenient, the well-kept and heated pool remains a favorite spot.
However, breakfast offerings are met with mixed reviews. While some find the food tasty and filling, others criticize the limited variety and absence of a buffet. Additionally, although the free WiFi is praised for its speed and reliability in communal areas, connectivity issues in rooms are a common complaint.
Parking is well-reviewed with guests appreciating the ample, free and secure parking options available on-site. Similarly, the hotel's close proximity to the beach and excellent public transportation links enhance its attractiveness for beachgoers and explorers alike.
Overall, Servatur Caribe is well-regarded for its ideal location, clean and spacious accommodations and standout customer service. Despite some areas for improvement, particularly with breakfast variety and in-room WiFi, it remains a popular choice for travelers seeking a balance of convenience, tranquility and accessibility in Playa de las Americas. Show more
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Aparthotel with Swimming Pool
This location offers an outdoor, heated pool with a pool bar. Open to guests year-round.
Outdoor Pool
Location of the pool:Outdoor pool
Is it a pool of special type?
Heated pool in winter
Pool minimum depth:0.80 m
Pool maximum depth:1.80 m
Pool maximum length:20 m
When is the pool open?All year
Opening hours:09:00 - 18:00
The pool also has:
Pool bar
Lifeguard supervision
Lifesaving equipment
Around the pool, there are also available:
WC
Sunbeds
Umbrellas
The water of the pool is sanitized using:
Chlorine
Are there written rules guests should follow before entering the pool?Yes
Is the pool accessible to persons with disabilities?Yes
Hotel is listed among the top hotels with free parking.
3-Star Aparthotel
Servatur Caribe offers breakfast options and is well-regarded. The aparthotel provides a comfortable base for exploring the area.
Aparthotel near Golf Courses
Aparthotel near The Beach
Cheap Aparthotel
Aparthotel with Tennis Courts
Aparthotel with Outdoor Pool
Room Types
One-Bedroom ApartmentThis apartment has a twin bedroom, lounge, bathroom and balcony.
One-Bedroom Apartment with Sea ViewThis apartment has a twin bedroom, a lounge with a sofa bed, bathroom and balcony. It has sea views.
Studio with Pool ViewThis studio accommodates 2 people in 2 single beds. It features a seating area with satellite TV and a kitchenette with fridge, microwave and cooking utensils.
All the studios are located on the ground floor, facing the pool and with a large furnished terrace.
Studio with Pool ViewGuests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. This studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 2 beds.
One-Bedroom ApartmentThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with garden views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
One-Bedroom ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with garden views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
One-Bedroom ApartmentThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with garden views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 4 beds.
Apartment with Pool View This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with pool views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Apartment with Pool View This apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with pool views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
Apartment with Pool View This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with pool views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Apartment with Pool View This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with pool views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Apartment with Sea ViewThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that features a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with sea views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
Apartment with Sea ViewThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the kitchen, which is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with sea views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Apartment with Sea ViewThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with sea views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
Long stay apartment - weekly cleaning service (2 Adults)This apartment comprises 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Meals can be prepared in the well-fitted kitchen, which comes with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with garden views, this apartment also provides a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Long stay apartment - weekly cleaning service (1 Adult)This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen has a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with garden views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
Superior One-Bedroom Apartment with Pool View (1 Adult)This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This apartment has a tea and coffee maker, flat-screen TV with cable channels, pool views, as well as wine/champagne for guests. The unit has 3 beds.
Superior One-Bedroom Apartment with Pool View (2 Adults)This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, flat-screen TV with cable channels, pool views, as well as wine/champagne for guests. The unit offers 3 beds.
Superior One-Bedroom Apartment with Pool View (2 Adults + 1 Child)This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that comes with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, flat-screen TV with cable channels, pool views, as well as wine/champagne for guests. The unit offers 3 beds.
Superior One-Bedroom Apartment with Pool View (3 Adults)This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that is equipped with a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, flat-screen TV with cable channels, pool views, as well as wine/champagne for guests. The unit offers 3 beds.
Superior One-Bedroom Apartment with Sea View (1 Adult)This apartment includes 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment has a tea and coffee maker, flat-screen TV with cable channels, sea views, as well as wine/champagne for guests. The unit has 3 beds.
Superior One-Bedroom Apartment with Sea View (2 Adults)This apartment consists of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, flat-screen TV with cable channels, sea views, as well as wine/champagne for guests. The unit offers 3 beds.
Superior One-Bedroom Apartment with Sea View (2 Adults + 1 Child)This apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The fully equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This apartment has a tea and coffee maker, flat-screen TV with cable channels, sea views, as well as wine/champagne for guests. The unit has 3 beds.
Superior One-Bedroom Apartment with Sea View (3 Adults)This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the fully equipped kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, flat-screen TV with cable channels, sea views, as well as wine/champagne for guests. The unit offers 3 beds.
Studio with Pool ViewIn the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This studio is comprised of a flat-screen TV with cable channels, a private bathroom as well as a terrace with pool views. The unit has 2 beds.
One-Bedroom ApartmentThis apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-fitted kitchen features a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with garden views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Apartment with Pool View This apartment is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. Guests can make meals in the kitchen that is fitted with a stovetop, a refrigerator, kitchenware and a microwave. Featuring a balcony with pool views, this apartment also offers a tea and coffee maker and a flat-screen TV with cable channels. The unit offers 3 beds.
Apartment with Sea ViewThis apartment comes with 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. Boasting a balcony with sea views, this apartment also features a tea and coffee maker and a flat-screen TV with cable channels. The unit has 3 beds.
Superior One-Bedroom Apartment with Pool ViewThe apartment has 1 bedroom and 1 bathroom with a bath and free toiletries. In the well-fitted kitchen, guests will find a stovetop, a refrigerator, kitchenware and a microwave. This apartment features a tea and coffee maker, flat-screen TV with cable channels, pool views, as well as wine/champagne for guests. The unit has 2 beds.
Superior One-Bedroom Apartment with Sea ViewThis apartment features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The well-equipped kitchen features a stovetop, a refrigerator, kitchenware and a microwave. This apartment has a tea and coffee maker, flat-screen TV with cable channels, sea views, as well as wine/champagne for guests. The unit has 3 beds.
Guest Reviews
7.6
Good
Location
The Servatur Caribe boasts a highly praised location in Playa de las Americas. Guests frequently highlight its central positioning, which provides easy access to a variety of key attractions and amenities. The hotel is just a short walk away from the beach with many reviews noting the proximity to Siam Park and Siam Mall, both reachable within about 10 minutes on foot. There is also a supermarket conveniently located in front of the hotel, making daily necessities easily accessible.
The location is described as ideal for exploring the local area with numerous restaurants, pubs, shops and bars nearby. Guests appreciate the quiet environment despite its central position, as it is located away from the main road's noise but still close enough to enjoy the vibrant nightlife. The hotel's vicinity to the bus station and main streets ensures that public transport and major routes are within easy reach.
For those who love the ocean, the hotel offers beautiful sea views from the room balconies. Additionally, the close proximity to the promenade allows for scenic walks along the coast. The location is also deemed convenient for catching early flights and exploring the broader Tenerife area due to its strategic placement near major roads.
In summary, the Servatur Caribe excels in providing a perfect balance of convenience, tranquility and accessibility, making it a favored choice for travelers looking to experience both relaxation and local attractions in Playa de las Americas.
Breakfast
Guests at Servatur Caribe have mixed opinions about the breakfast offerings. While some guests appreciated the quality of the food and mentioned that it was tasty and very filling, others were disappointed by the limited variety. The hotel offers only two breakfast options, "continental" and "American," which some guests found to be monotonous over time. The absence of a breakfast buffet was noted by several reviewers as a drawback with suggestions that a buffet could enhance the experience. Although some guests praised the breakfast staff for their friendliness and flexibility within the limited menu, many felt that the choices were insufficient, lacking items like fresh bread, pastries, yogurts and cottage cheese. Additionally, there were concerns about the cost of breakfast with some guests feeling that the price did not reflect the quality and variety offered. Overall, while the breakfast at Servatur Caribe has its positive aspects, there is room for improvement in terms of variety and value.
Rooms
The rooms at Servatur Caribe offer a mixed experience for guests. Many reviews highlight the positive aspects such as the spaciousness and cleanliness of the accommodations. Guests enjoyed the comfortably furnished rooms with well-equipped kitchenettes, providing all the necessary amenities for a pleasant stay. The apartments often feature large balconies with fantastic sea views, adding to the appeal. Proximity to the beach and local amenities is another plus, making this a convenient choice for travelers.
However, several reviews mention issues with cleanliness and maintenance. Some guests reported encountering dirty rooms upon arrival with instances of superficial cleaning and worn-out fixtures. The absence of air conditioning or fans in the rooms has also been a common concern, contributing to discomfort during warmer weather. Additionally, occasional problems with hot water and outdated furniture were noted, suggesting the need for renovation in certain areas.
Despite these drawbacks, the overall sentiment reflects satisfaction with the spacious and well-located accommodations with standout features like ocean views and equipped kitchens being particularly appreciated.
Beds
Servatur Caribe has garnered mixed reviews regarding their beds. On the positive side, many guests highlighted the comfortable and aesthetic bedding, noting that the beds were new and even described them as very good and 10/10 in some cases. Guests appreciated the regular towel changes and the comfort extended to the sunbeds as well. However, not all feedback was favorable. Common criticisms included hard and uncomfortable mattresses, noticeable springs and single beds that slid apart, making them impractical for couples. There were mentions of thin pillows and sheets that seemed well-used. Additionally, the lack of air conditioning and inadequate ventilation was a recurring theme among the critiques. Despite these drawbacks, some guests found the beds comfortable enough, suggesting a varied experience across different stays.
Cleanliness
The Servatur Caribe boasts a reputation for cleanliness and responsive service, as reflected in numerous guest reviews. The rooms and apartments are generally described as spacious, well-furnished and maintained to a high standard of cleanliness. Kitchens come fully equipped and bathrooms are often highlighted for their cleanliness. Many guests appreciated the daily cleaning services, towel changes and the hotel’s overall immaculate condition.
Staff at Servatur Caribe are frequently praised for their friendliness and responsiveness, adding to a comfortable stay for visitors. The large heated pool and common areas are also noted for being very clean with plenty of sunbeds available. The cleanliness of the water in the pool has particularly impressed guests.
Despite the overwhelmingly positive feedback, some reviewers have pointed out areas needing improvement. A small number of guests mentioned that some rooms lacked adequate ventilation and natural light and a few cited issues with outdated furniture and superficial cleaning. There were occasional mentions of inconsistent housekeeping schedules and minor maintenance issues in some apartments.
Overall, Servatur Caribe excels in providing a clean and comfortable environment with dedicated staff, making it a recommended choice for travelers. However, potential guests should be aware of the few noted issues to manage expectations accordingly.
Staff
Guests at Servatur Caribe consistently praise the exceptional friendliness and helpfulness of the hotel's staff. The reception team, in particular, stands out for their accommodating nature with several mentions of early check-ins and personal attention from individuals such as Monste and Claudia. The housekeepers and maintenance teams are also frequently noted for their hard work and top-notch service. Daniel at the bar, Amiel at the pool and Sergio, the lifeguard, receive individualized commendations for their friendly and attentive service.
Despite a few isolated incidents of perceived rudeness, the overall sentiment points to a staff that is welcoming, polite and always ready with a smile. Guests appreciate the prompt and accommodating responses to their requests, as well as the competence and patience displayed by the staff, particularly in explaining things to guests. The friendliness extends to the cleaning staff and other service personnel who contribute to a pleasant and accommodating stay.
This focus on customer service, coupled with the cheerful and helpful demeanor of most of the employees, ensures that the majority of guests have a positive experience at Servatur Caribe.
Wi-Fi
Servatur Caribe offers a varied experience when it comes to internet connectivity. The hotel provides free WiFi and many guests appreciated its fast and reliable connections with some noting that the WiFi speeds were super fast throughout the hotel. Particularly for those who needed to attend remote meetings, the well-functioning WiFi came as a pleasant surprise. Guests found the internet accessible in certain areas of the hotel, contributing to a generally good reception for many.
However, there are some inconsistencies reported. Several guests mentioned that the WiFi did not always work well with an emphasis on issues within the rooms. Some experienced poor connectivity, making it challenging to load even simple websites. For those who value constant and accessible internet, the lack of reliable room WiFi could be a drawback.
Overall, while Servatur Caribe succeeds in providing strong WiFi in communal areas, improvements in room-specific internet access could enhance the stay for future guests.
Pool
The pool at Servatur Caribe receives a mix of positive and constructive feedback from guests. The general perception highlights its cleanliness and ample space, appealing to many visitors. Several guests marvel at the sizable, beautiful and well-maintained pool, emphasizing the abundance of sunbeds and the overall pleasant poolside environment. There is a lifeguard on duty, adding an extra layer of safety for swimmers.
However, access to the pool is restricted by certain rules such as no diving, no use of inflatables and no smoking at sun loungers, which some guests find limiting. The pool's early closing time at 6 PM and its occasional unexpected shutdowns have been a source of inconvenience for others. Facilities such as a sun terrace with a shower on the seventh floor and the provision of free and comfortable loungers add to the appeal. Additionally, some guests have mentioned that the pool area could benefit from updates and more entertainment options, noting that the lack of music and air conditioning made it somewhat dull at times.
Despite these minor drawbacks, the pool at Servatur Caribe stands out for its cleanliness, spaciousness and the lovely ambiance it offers, making it a favorable spot for visitors to relax and enjoy their holiday.
Beach
Servatur Caribe is highly praised for its fantastic location, particularly its close proximity to the beach. Reviewers consistently highlight that the beach is just a short walk away, ranging from 5 to 10 minutes. Some mention the hotel being only about 500-600 meters from the sand, making it incredibly convenient for guests looking to enjoy the shoreline.
The surrounding area also offers great access to supermarkets, shops and nightlife, ensuring that guests have everything they need within easy walking distance. With excellent public transportation links nearby, including close proximity to bus stations, moving around and exploring further afield is straightforward and hassle-free.
Additionally, the views from the hotel, including perfect ocean vistas, add to the overall appeal. Overall, the hotel's location near the beach and other amenities is one of its standout features, providing a comfortable and convenient base for a pleasant seaside stay.
Parking
Servatur Caribe offers a highly satisfactory parking experience for its guests, making it an excellent choice for travelers who drive or rent a car. The hotel provides a large parking lot directly outside the premises, ensuring ample and convenient parking spots that are always available free of charge. Guests appreciate the spacious and free parking options, which include both outdoor and indoor facilities. The parking area is guarded, enhancing the sense of security for parked vehicles. The convenience of having private and protected parking on-site is consistently highlighted, making it a stress-free aspect of the stay. Whether needing quick access or long-term parking, the available options at Servatur Caribe stand out for their ease of use and reliability.
Outdoor Pool
The outdoor pool at Servatur Caribe consistently receives high praise from guests for its clean and lovely appearance. Many highlight the beauty of the pool area and appreciate the adequate amount of sunbeds available. The heated pool, maintained at a comfortable 28 degrees, is particularly noted for its inviting warmth. The overall atmosphere around the poolside is described as lovely and comfortable, contributing to a pleasant stay for visitors.
Yes, Servatur Caribe has pool(s) that belong to one or more of the following categories: Outdoor Pool. For more information, read the answers to the Pool questionnaire
No, a spa isn't available at Servatur Caribe.
No, Servatur Caribe doesn't allow dogs.
Yes, parking facilities are available at Servatur Caribe.