Hotel Astory Plzeň

Plzeň 49.74500800, 13.38669900 , Nádražní 26 (Show on Map)
7.9
Good


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Summary of reviewsHotel Astory Plzeň is highly regarded for its prime location and accessibility. Positioned next to the main train station and within a short walk from the city center, Old Town and the Pilsner Urquell brewery, it serves as an ideal base for exploring the city. Guests appreciate the proximity to important landmarks and public transport, despite the central location not compromising on a peaceful stay.

The breakfast experience at the hotel has received mixed reviews. While some guests praise the variety, freshness and availability of both sweet and savory dishes, including a local produce option, others find room for improvement, particularly in terms of selection and quality. There are occasional criticisms about cold dishes, limited vegetarian/vegan choices and the overall value for money.

The rooms at Hotel Astory Plzeň are noted for their generous size, modern furnishings and cleanliness. The spacious rooms, often equipped with bathtubs, provide a comfortable stay. Minor maintenance issues and occasional discrepancies with room assignments are noted, but these do not significantly detract from the overall positive room experience.

Cleanliness is a frequent highlight with spotless rooms and bathrooms, regular towel refreshes and a consistent cleaning service contributing to the positive reviews. Some guests have reported specific issues such as stained carpets and the need for deep cleaning in certain areas. However, the overall hygiene standard aligns well with expectations for a hotel of its rating.

The staff at Hotel Astory Plzeň receive high praise for their friendliness, helpfulness and prompt service. Positive feedback often mentions the warm and welcoming reception, while a few reviews indicate occasional language barriers and slow service. Nonetheless, the staff's accommodating nature, especially towards pet owners, significantly enhances the guest experience.

Complimentary in-room WiFi is generally well-received with many guests finding it reliable and fast. Few guests have reported issues like slow speeds and poor coverage, mainly on higher floors, but the majority consider the WiFi service satisfactory.

For families, Hotel Astory Plzeň offers spacious family apartments that are well appreciated for their size and quiet environment. However, there are areas needing improvement, such as the condition of cribs and the completeness of family room essentials. While higher floors offer a quieter stay, infrastructure and service issues occasionally pose challenges for family guests.

The beds receive a variety of feedback. While many guests find the mattresses comfortable and conducive to a good night's sleep, there are recurring complaints about the hardness of the mattresses and the quality of pillows. Despite some structural issues, the general consensus leans towards satisfaction, particularly for those preferring firmer sleeping surfaces.

In summary, Hotel Astory Plzeň is lauded for its excellent location, spacious and clean rooms and friendly staff. While the breakfast and family accommodations receive mixed reviews, the positive aspects generally outweigh the negatives, making it a solid choice for a stay in Plzeň.
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Categories
Business Hotel
This hotel is listed among the best business hotels in Plzen. It is well-regarded and provides a comfortable stay.

Hotel for Honeymoon

Family Friendly Hotel

Dog Friendly Hotel

Romantic Hotel

4-Star Hotel

Room Types
Standard Single Room This single room features air conditioning, wi-fi, flat-screen TV, and mini fridge.

Standard Double Room This double room features air conditioning, wi-fi, cable TV and mini fridge.

Superior Double Room This double room has air conditioning, wi-fi, mini fridge, and flat-screen TV.

Two-Bedroom Family Apartment This family studio consists of 2 rooms including kichenette, private bathroom with shower. The studio has air-conditioning, wi-fi , cable TV, and mini fridge.

Single Room - Disability Access The single room offers air conditioning, a wardrobe, as well as a private bathroom boasting a walk-in shower and a hairdryer. The single room features a safe deposit box, a carpeted floor, heating, a flat-screen TV with cable channels, as well as an inner courtyard view. The unit has 1 bed.

Deluxe Double Room with Shower Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a flat-screen TV with cable channels, a wardrobe, a safe deposit box, a carpeted floor as well as city views. The unit offers 1 bed.

Deluxe King Suite This suite features 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit has 3 beds.

Superior King Suite This suite is comprised of 1 living room, 1 separate bedroom and 1 bathroom with a bath and free toiletries. The air-conditioned suite offers a flat-screen TV with cable channels, a seating area, a wardrobe, a safe deposit box as well as city views. The unit offers 3 beds.

Guest Reviews
7.9
Good
Location
Hotel Astory Plzeň boasts a prime location that receives high praise from its visitors. Guests consistently highlight the hotel's proximity to key landmarks and transportation hubs, making it an excellent base for exploring the city. The hotel is situated right next to the main train station, ensuring easy access for travelers arriving by rail. Additionally, it is only a short walk from the city center, the Old Town and the famous Pilsner Urquell brewery with distances often mentioned as being around 10 minutes or less on foot.

The convenience of the location extends to good public transportation links, including nearby tram stops, enabling guests to navigate the city with ease. Many reviews commend the accessibility, noting that important attractions and amenities are within walking distance, such as shops, the local square and public transport nodes.

Visitors also appreciate the quiet surroundings of the hotel, despite its central location, which offers a peaceful retreat after a day of sightseeing. Overall, the strategic positioning of Hotel Astory Plzeň makes it an attractive option for tourists looking to explore Plzeň efficiently and comfortably.

Breakfast
At Hotel Astory Plzeň, guest reviews reveal a broad spectrum of opinions regarding the breakfast experience. Many guests praised it as good, varied and sufficient with words like "excellent" and "delicious" occasionally standing out. Several reviewers appreciated the fresh and plentiful options, noting a wide selection of both sweet and savory dishes, including the availability of hot meals like scrambled eggs and sausages upon request. The use of local produce and the inclusion of an English breakfast option also garnered positive feedback.

However, the breakfast experience was not universally lauded. Some guests found the breakfast to be mediocre or disappointing, citing issues such as limited selection, cold warm dishes (like sausages and eggs) and the lack of vegetarian or vegan options. Complaints also included stale pastries, insufficient quantity and the subpar quality of certain items like store-bought walnut salad and processed cheese. Several reviewers felt the breakfast did not offer good value for the extra cost, describing it as below average for a 4-star hotel. Overall, while the breakfast served at Hotel Astory Plzeň has received praise from many guests, a significant number have suggested room for improvement in both variety and quality.

Rooms
Located in the heart of Plzeň, Hotel Astory offers guests an appealing mix of comfort and spaciousness. The rooms are repeatedly praised for their generous size with numerous guests noting their large and bright interiors. Cleanliness is a consistent highlight, ensuring a pleasant stay. Many rooms feature ample bathroom facilities, often with bathtubs, adding to the comfort factor.

The furnishings are generally modern and tasteful, contributing to the overall cozy ambiance. Air conditioning is available in many rooms, which is appreciated by guests, especially during warmer months. The hotel also offers practical amenities such as comfortable beds and WiFi access, enhancing the convenience for travelers.

Some minor issues have been noted, such as occasional maintenance needs and discrepancies with room assignments. Nonetheless, the positive aspects far outweigh these concerns, making Hotel Astory Plzeň a recommended choice for those seeking a spacious and well-equipped accommodation in Plzeň.

Beds
The reviews for the beds at Hotel Astory Plzeň present a varied picture. Many guests found the beds to be quite comfortable and praised the good night's sleep they had on firm mattresses. The overall comfort of the beds was frequently highlighted with mentions of clean and fragrant bed linen and towels adding to the positive experience. Several guests appreciated the spaciousness and largeness of the beds, describing them as luxurious and well-prepared.

However, there were some recurring complaints about the hardness of the mattresses and the quality of the pillows with some guests finding the beds uncomfortable and the mattresses either rock hard or overly hard. A few reviews mentioned issues like bedrolls collapsing, creaky structures and even dirty mattresses. Despite these criticisms, the overall sentiment leans towards satisfaction with the bed comfort at the hotel, particularly for those who favor firmer sleeping surfaces.

Cleanliness
Reviewers frequently commend Hotel Astory Plzeň for its cleanliness, highlighting clean, spacious rooms and regularly refreshed towels. The apartments are often described as spotless and well-equipped, contributing to an overall sense of good hygiene throughout the hotel. Clean bathrooms, spacious rooms and daily cleaning services are noted as consistent positive aspects.

However, there are mentions of specific cleanliness issues, such as stained carpets, dirty napkins and occasional dust on furniture. Some guests experienced inconsistent cleaning, such as unvacuumed carpets and the presence of spider webs and dirt in corners. There were also comments about the need for deep cleaning in some areas, particularly concerning stains on mattresses and sofas. Additionally, a few reviews noted that routine cleaning was sometimes missed during extended stays.

Despite some criticisms, the hotel largely maintains acceptable levels of cleanliness, contributing to an overall positive experience for many guests with the general consensus being that the cleanliness aligns with the expectations set by the hotel's rating.

Staff
The reviews about the staff at Hotel Astory Plzeň highlight an overwhelmingly positive experience. Guests frequently note that the staff are incredibly helpful and friendly with many praising the warm and welcoming attitudes of the receptionists. The hotel staff are recognized for promptly responding to issues and providing excellent service. Guests appreciate the staff's willingness to assist with various requests, including accommodating changes in room assignments and quickly resolving parking issues. Pet owners particularly valued the accommodating and pet-friendly nature of the staff.

Despite the favorable mentions, there were occasional remarks about the staff's language skills with some noting challenges in communication. A few reviews pointed out instances of slow service or unprofessional behavior, particularly at the reception and breakfast services. However, these comments are overshadowed by numerous accounts of friendly, informative and helpful interactions.

In summary, the majority of guests found the Hotel Astory Plzeň's staff to be remarkably friendly, courteous and attentive, contributing significantly to an enjoyable stay.

Wi-Fi
Hotel Astory Plzeň offers complimentary in-room WiFi that, according to many guests, works well and provides a stable connection. Several reviews highlight that the WiFi was stress-free, functional and fast, suggesting a generally positive experience with the hotel's internet service. Guests frequently mentioned having good WiFi reception and encountering no issues during their stay.

However, some reviews did indicate occasional problems with a few guests experiencing non-functional WiFi, slow speeds and poor coverage, particularly on higher floors. Despite these less favorable remarks, the overall consensus leans towards a satisfactory WiFi experience at the hotel with many guests finding the connection reliable and efficient.

Family
The experiences of families staying at 'Hotel Astory Plzeň' present a mixed picture when it comes to kid-friendly amenities. Many guests appreciated the family apartments offered by the hotel, noting that these rooms on the upper floors provide ample space for families. Positive comments highlight the availability of hand towels for children and comfy baby beds, which were favorably received by guests traveling with young children.

However, the review comments also reveal some consistent concerns. Several families pointed out that the family apartments, meant for groups of six, lacked certain essential items, creating a need for substitutions. Instances of broken cribs were also mentioned, which posed safety issues for children. Additionally, some parents expressed dissatisfaction with the comfort level of the beds.

Infrastructure issues were noted as well, including problems with the electronic key system and the condition of some rooms being worn out. These factors, along with limited assistance from the front desk at certain times, contributed to a less favorable view of the hotel's suitability for families.

Despite these challenges, guests generally found that staying on higher floors minimized noise disturbances from the road, offering a quieter environment. Yet, the overall sentiment suggests that while there are positive aspects to the hotel’s family accommodations, there are significant areas needing improvement to better cater to families with children.


No, Hotel Astory Plzeň doesn't have any pool.

No, a spa isn't available at Hotel Astory Plzeň.

Yes, Hotel Astory Plzeň welcomes dogs.

No, parking facilities aren't available at Hotel Astory Plzeň.

No, Hotel Astory Plzeň doesn't have a gym.

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