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Summary of reviewsZAC 38 stands out as a prime accommodation choice in Polignano, particularly praised for its central yet tranquil location that offers easy access to the historic center and picturesque Monachile beach. Guests enjoy its proximity to popular attractions, making city exploration and visits to nearby destinations like Monopoli and Alberobello convenient. The accommodations are noted for their welcoming and tastefully furnished environment, contributing to a clean and comfortable stay.
The rooms at ZAC 38, ranging from spacious to compact, are recognized for their bright appearance and well-thought-out design, merging comfort with style. Notwithstanding concerns about certain room sizes, guests appreciate the modern amenities and elegant decor, ensuring a cozy and pleasant atmosphere overall.
While experiences with cleanliness vary, many guests find the accommodations spotless and well-maintained, enhancing their stay. However, there are concerns related to hygiene, highlighting the need for consistent maintenance to ensure a uniformly clean environment.
The staff at ZAC 38 receive commendation for their exceptional service. Known for their friendliness and helpfulness, they ensure guests feel comfortable from arrival through departure. Their personal attention, efficiency in handling guest interactions, and insightful local recommendations contribute to a welcoming experience that enhances ZAC 38's reputation as a place where excellent service complements genuine hospitality. Show more
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Categories
Guest House near The Beach
Guest House for Adults Only
Small Guest House
3-Star Guest House
Room Types
Double Room with Private BathroomThe spacious double room offers air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower. The unit has 1 bed.
Quadruple Room with BalconyThe quadruple room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a shower. The unit has 2 beds.
Small Double RoomThe double room features air conditioning, soundproof walls, a terrace with city views as well as a private bathroom boasting a bath or a shower. The unit has 1 bed.
About ZAC 38
License: BA07203591000044832, IT072035B400089140
Guest Reviews
Location
ZAC 38 is celebrated for its outstanding central location, making it an ideal choice for exploring the vibrant city surroundings. Nestled right in the heart of Polignano, guests appreciate its proximity to both the historic center and the picturesque Monachile beach, allowing for easy exploration on foot. The location strikes a perfect balance by being in a quiet area while still offering convenient access to local attractions and amenities. Visitors commend the cleanliness and comfort of the accommodations, with some noting the added advantage of a welcoming and tastefully furnished environment. The strategic placement not only facilitates leisurely city walks but also ensures that popular tourist sites and nearby destinations like Monopoli and Alberobello are easily accessible. Whether for a weekend getaway or a longer stay, ZAC 38 offers a superb base for experiencing the best of Polignano.
Rooms
ZAC 38 offers a mix of spacious and smaller rooms, each with its unique charm. Many guests appreciate the bright and airy spaces, commenting on the well-thought-out design that merges comfort with style. The rooms are consistently described as clean, tidy, and equipped with modern amenities like coffee makers and refrigerators, adding to their convenience. Recently renovated spaces have been highlighted for their tasteful and elegant furnishings, suggesting attention to detail in the decor. However, some travelers note that certain rooms are compact, with a few finding them too small for the price. The bathrooms, while functional and sometimes even fabulous, can also be on the smaller side. Despite these issues, the hotel ensures a cozy stay with everything needed for a relaxing night. Overall, ZAC 38 is praised for its pleasant atmosphere, even if the compact size of some rooms may not suit everyone.
Cleanliness
ZAC 38 presents a mixed picture when it comes to cleanliness, with experiences ranging dramatically from spotless accommodations to troubling concerns. The hotel's facilities have been described as very clean and well-kept by some guests, who appreciated the overall tidiness of certain rooms and apartments. In these instances, guests found the environment comfortable and praised the cleanliness of structures, contributing positively to their overall stay.
However, several reviews highlight significant issues with cleanliness. Some guests encountered rooms with dirty sheets, an unpleasant smell of mold, and general inattention to hygiene, raising concerns regarding maintenance and upkeep. Problems such as a damp structure, visible mold, and garbage found in unexpected places detracted from the expected comfort of their visit.
Notably, specific areas like bathrooms and mini-fridges were mentioned as lacking thorough cleaning, and issues like dust and broken fixtures were also reported. The discrepancy in room sizes and inadequate cleaning efforts in some areas were points of dissatisfaction for a number of guests.
Despite these mixed reviews, the staff's exceptional courtesy was repeatedly acknowledged, providing a redeeming quality in the service experience at ZAC 38. However, the steep access stairs could pose a challenge for some visitors. Overall, it appears consistent maintenance and attention to detail in cleanliness could enhance the overall impression of the hotel.
Staff
Located in an inviting setting, the staff at ZAC 38 receive high praise for their dedication to providing remarkable service. Known for being incredibly welcoming, they are consistently described as kind and helpful, making guests feel at ease from the moment they arrive. The staff's efficiency stands out during check-in and check-out, ensuring a smooth experience while managing guest interactions seamlessly over the phone and email.
Despite a preference from some guests for more direct communication methods like WhatsApp, the team remains remarkably accessible, ensuring that all queries are addressed promptly. Personal attention from the staff enhances the experience, with the owner showing exceptional kindness and readiness to assist guests at any hour.
Guests appreciate the host for being a fantastic resource, offering local insights like recommending the best spots for seafood dining. The combination of friendliness, attentiveness, and remarkable hospitality leads guests to highly recommend ZAC 38, making it a place where good service shines through genuine interactions.
No, ZAC 38 doesn't have any pool.
No, a spa isn't available at ZAC 38.
No, ZAC 38 doesn't allow dogs.
No, parking facilities aren't available at ZAC 38.