Hotel Ciudad de Ponferrada, Ascend Hotel Collection
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Summary of reviewsHotel Ciudad De Ponferrada provides a generally positive experience for travelers, particularly in areas of convenience, comfort and service. The hotel's location is frequently praised for its accessibility, especially for guests traveling by car, thanks to its proximity to highways and ample parking options, including both free on-road and secure underground parking. Situated next to a shopping center in a tranquil residential area, it offers peaceful surroundings for a quiet night's rest. Although slightly removed from the historic center, its excellent connectivity and serene environment make it a favorable option for work-related stays or festival visits.
Guests consistently commend the hotel's breakfast, which is described as exceptional and varied with a broad selection of high-quality and well-presented items. However, the high cost of the breakfast is noted as a drawback. Those seeking lighter options can opt for a lower-priced continental breakfast if the full buffet seems too much.
The rooms at Hotel Ciudad De Ponferrada are a highlight, receiving high marks for their spaciousness, modernity and cleanliness. They are described as large, comfortable and well-maintained, contributing to guests' overall sense of relaxation and tranquility. The soundproofing is effective, ensuring a quiet environment. While some reviews mention minor issues with room temperature and pillow comfort, the overwhelmingly positive feedback emphasizes the space, comfort and modern amenities.
Cleanliness throughout the hotel is notable with both rooms and common areas being described as spotless. The staff contributes significantly to the pleasant atmosphere, earning high praise for their friendliness, attentiveness and professionalism. The hotel's facilities are consistently well-maintained, enhancing the overall guest experience.
The comfort of the beds is frequently mentioned with many guests appreciating the large, comfortable beds that contribute to a restful stay. However, there are mixed reviews regarding mattress and pillow quality with some guests finding them less comfortable.
While Hotel Ciudad De Ponferrada markets itself as a four-star establishment, some guests feel that certain aspects, such as room cleanliness and breakfast pricing, need improvement to fully meet this rating. Despite these critiques, the positive elements, including spacious and comfortable rooms, excellent service and convenient location, make it a recommended choice for many travelers.
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Guests consistently commend the hotel's breakfast, which is described as exceptional and varied with a broad selection of high-quality and well-presented items. However, the high cost of the breakfast is noted as a drawback. Those seeking lighter options can opt for a lower-priced continental breakfast if the full buffet seems too much.
The rooms at Hotel Ciudad De Ponferrada are a highlight, receiving high marks for their spaciousness, modernity and cleanliness. They are described as large, comfortable and well-maintained, contributing to guests' overall sense of relaxation and tranquility. The soundproofing is effective, ensuring a quiet environment. While some reviews mention minor issues with room temperature and pillow comfort, the overwhelmingly positive feedback emphasizes the space, comfort and modern amenities.
Cleanliness throughout the hotel is notable with both rooms and common areas being described as spotless. The staff contributes significantly to the pleasant atmosphere, earning high praise for their friendliness, attentiveness and professionalism. The hotel's facilities are consistently well-maintained, enhancing the overall guest experience.
The comfort of the beds is frequently mentioned with many guests appreciating the large, comfortable beds that contribute to a restful stay. However, there are mixed reviews regarding mattress and pillow quality with some guests finding them less comfortable.
While Hotel Ciudad De Ponferrada markets itself as a four-star establishment, some guests feel that certain aspects, such as room cleanliness and breakfast pricing, need improvement to fully meet this rating. Despite these critiques, the positive elements, including spacious and comfortable rooms, excellent service and convenient location, make it a recommended choice for many travelers.
Family Friendly Hotel
Located in Ponferrada, it offers comfortable accommodations and is close to family attractions such as the Templar Castle. The hotel provides a relaxing environment for families visiting the area.
Romantic Hotel
As part of the Ascend Hotel Collection, this hotel offers a unique and upscale experience. The hotel provides comfortable and stylish accommodations suitable for a romantic getaway.
4-Star Hotel
Although located in Ponferrada, this hotel is part of the Ascend Hotel Collection and offers a unique experience. It provides comfortable accommodations and distinct amenities. It is an option for travelers seeking a different experience.
Hotel for Honeymoon
Business Hotel
Hotel with Parking
Accessible Hotel
Guest Reviews
Hotel Ciudad De Ponferrada boasts a convenient and accessible setting in Ponferrada, ideal for visitors traveling by car due to its easy access to highways and generous parking availability. It's aptly located for those attending events or for work-related stays, positioned next to a shopping center and offering peaceful surroundings that ensure a quiet night's rest. The tranquil residential area highlights walking paths and landscaped routes contributing to a pleasant stroll despite being somewhat away from the historic center. Guests appreciate the ease of finding the hotel and the welcoming and friendly staff, which enhance the overall experience. While it's somewhat removed from the more central historic attractions, the hotel’s excellent connectivity and serene environment make it a favorable option for a short trip or festival visits.
Hotel Ciudad De Ponferrada offers a commendable breakfast experience that receives notable praise from guests. The buffet breakfast is described as exceptional and very varied with a wide array of options that ensures it is both complete and abundant. Many reviews highlight the excellent quality and clean presentation of the breakfast items, coupled with good service from the dining staff.
Guests appreciate the flavorful products and the extensive choices available, remarking that the breakfast stands out as a well-rounded and enjoyable meal. While the offerings are generally lauded, a few reviews suggest that the variety could be expanded further.
However, the breakfast does come with a notable criticism: its high price. Multiple guests feel that the breakfast is excessively expensive, especially when compared to similar accommodations. Those who prefer a lighter meal can opt for a continental breakfast at a lower price, which is seen as a more appealing choice for those not interested in the full buffet.
In summary, while Hotel Ciudad De Ponferrada excels in providing a high-quality and varied breakfast, prospective guests should be aware of the relatively high cost.
Hotel Ciudad De Ponferrada offers a consistently positive experience through its spacious, modern and clean rooms. Guests repeatedly highlight the rooms' impressive size with many describing them as very spacious or featuring large double beds. Comfort is a key theme with reviews mentioning comfortable and welcoming rooms, as well as supportive beds conducive to rest.
The hotel's facilities also receive praise for being modern and new, contributing to an overall pleasant stay. Guests are pleased with the soundproofing, ensuring a quiet environment even in communal areas. Cleanliness is another strong point, frequently noted alongside the comfort and spaciousness of the rooms.
The design of the building itself is appreciated for its stylish and beautiful structure, although one review suggests that some room furnishings might not be as modern as the rest of the hotel. Despite this minor point, the overall atmosphere is described as lovely and welcoming.
In terms of location and quietness, guests find the hotel to offer a peaceful retreat. The breakfast is also noted for its variety and quality, enhancing the overall guest experience. While a few minor issues like initial room temperature or pillow comfort were noted, these do not overshadow the overwhelmingly positive feedback regarding space, comfort and modernity of the rooms.
Guests frequently highlighted the size and comfort of the beds at Hotel Ciudad De Ponferrada with several describing the beds as huge and very comfortable. Many appreciated the large rooms paired with excellent bed quality, contributing to a positive stay. However, the mattress quality received mixed feedback; some found the mattresses uncomfortable and the pillows thin and unsupportive. While there were mentions of discomfort regarding the mattresses and rough sheets, the majority of reviewers praised the overall comfort of the beds, noting the good value for money offered by the hotel.
Hotel Ciudad De Ponferrada stands out for its impeccable cleanliness and exceptional service. Guests consistently praise the hotel's pristine condition, noting that both the rooms and common areas are spotless. The rooms are described as spacious, modern and very comfortable, contributing to an overall sense of tranquility and relaxation. The decor is functional yet stylish, adding to the appeal of the accommodations.
The staff receive high marks for their friendliness, attentiveness and helpfulness, which greatly enhances the guest experience. The hotel's modern facilities are well-maintained, ensuring a comfortable stay. While a couple of minor issues with towels and bathroom cleanliness were mentioned, these seem to be exceptions rather than the norm.
Overall, Hotel Ciudad De Ponferrada is celebrated for its cleanliness, comfort and exceptional service, making it a highly recommended choice for travelers.
The staff at Hotel Ciudad De Ponferrada consistently receives high praise from guests for their friendliness and helpfulness. Reviews highlight the courteous and attentive nature of the staff, noting their kindness and professionalism as standout features. Both the reception and cleaning teams are frequently commended for their politeness and the excellent service they provide. Guests appreciate the quick and efficient attention they receive, which helps to mitigate any minor deficiencies they may encounter during their stay. The hotel also benefits from having easily accessible and secure parking facilities, which are appreciated by guests. The overall atmosphere created by the staff's charming and cooperative demeanor significantly enhances the guest experience at Hotel Ciudad De Ponferrada.
Hotel Ciudad De Ponferrada boasts impressive parking facilities that garner positive remarks from guests. With ample free parking available in the area and the convenience of easily accessible spaces around the hotel, visitors find it stress-free to park their vehicles. There is a combination of free on-road parking close to the hotel and secure underground parking for those who prefer covered options. The availability of large parking spaces adds to the ease of parking, making it a hassle-free experience overall. Despite minor details needing attention, the overall consensus is that parking at the hotel is very good with plenty of parking options for guests to choose from.
Hotel Ciudad De Ponferrada presents itself as a four-star establishment, but there are several gaps in quality that guests have noted. The cleanliness of the rooms has room for improvement with some facilities not meeting the expected standards for a hotel of this rating. Issues like stained rims and less-than-ideal mattress conditions stand out as particular points of contention. Additionally, the price of breakfast is considered high by several guests, which detracts from the overall value. Despite these shortcomings, some elements of a four-star hotel experience are in place, but the hotel currently falls short of fully meeting the expectations associated with this rating.
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Location
Breakfast
Guests appreciate the flavorful products and the extensive choices available, remarking that the breakfast stands out as a well-rounded and enjoyable meal. While the offerings are generally lauded, a few reviews suggest that the variety could be expanded further.
However, the breakfast does come with a notable criticism: its high price. Multiple guests feel that the breakfast is excessively expensive, especially when compared to similar accommodations. Those who prefer a lighter meal can opt for a continental breakfast at a lower price, which is seen as a more appealing choice for those not interested in the full buffet.
In summary, while Hotel Ciudad De Ponferrada excels in providing a high-quality and varied breakfast, prospective guests should be aware of the relatively high cost.
Rooms
The hotel's facilities also receive praise for being modern and new, contributing to an overall pleasant stay. Guests are pleased with the soundproofing, ensuring a quiet environment even in communal areas. Cleanliness is another strong point, frequently noted alongside the comfort and spaciousness of the rooms.
The design of the building itself is appreciated for its stylish and beautiful structure, although one review suggests that some room furnishings might not be as modern as the rest of the hotel. Despite this minor point, the overall atmosphere is described as lovely and welcoming.
In terms of location and quietness, guests find the hotel to offer a peaceful retreat. The breakfast is also noted for its variety and quality, enhancing the overall guest experience. While a few minor issues like initial room temperature or pillow comfort were noted, these do not overshadow the overwhelmingly positive feedback regarding space, comfort and modernity of the rooms.
Beds
Cleanliness
The staff receive high marks for their friendliness, attentiveness and helpfulness, which greatly enhances the guest experience. The hotel's modern facilities are well-maintained, ensuring a comfortable stay. While a couple of minor issues with towels and bathroom cleanliness were mentioned, these seem to be exceptions rather than the norm.
Overall, Hotel Ciudad De Ponferrada is celebrated for its cleanliness, comfort and exceptional service, making it a highly recommended choice for travelers.
Staff
Parking
4 Star
No, Hotel Ciudad de Ponferrada, Ascend Hotel Collection doesn't have any pool.
No, a spa isn't available at Hotel Ciudad de Ponferrada, Ascend Hotel Collection.
No, Hotel Ciudad de Ponferrada, Ascend Hotel Collection doesn't allow dogs.
Yes, parking facilities are available at Hotel Ciudad de Ponferrada, Ascend Hotel Collection.
No, Hotel Ciudad de Ponferrada, Ascend Hotel Collection doesn't have a gym.
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