Hotel Temple Ponferrada

Ponferrada 42.54691500, -6.60539200 , Avenida Portugal, 2 (Show on Map)
7.4
Good


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Summary of reviewsHotel Temple Ponferrada garners positive feedback across several categories, making it a popular choice for visitors. The hotel is notably praised for its prime location, which is conveniently close to the train station and within walking distance of the historic center and Ponferrada Castle. Guests value the tranquil setting, ease of parking and proximity to various dining and shopping options, despite being slightly removed from the city's hustle and bustle.

The cleanliness of the hotel receives high marks with guests frequently complimenting the spotless rooms and bathrooms. The Templar-themed decor and spacious rooms add charm and a unique character to the stay, supporting a generally pleasant environment. However, the hotel does show signs of aging with outdated furniture and occasional maintenance issues like insufficient lighting and ineffective air conditioning.

The staff stands out as a highlight, characterized by their friendliness and professionalism. Numerous guests have commended their warm demeanor and helpfulness, contributing significantly to positive experiences. Special mentions of individual staff members underscore the attentive service provided.

When it comes to dining, the breakfast is well-received for its variety and abundance, offering a good start to the day with ample options. Despite sporadic organization issues and some quality concerns, most guests find the breakfast satisfactory and a good value. The dinner, however, draws mixed reviews with some applauding the tasty meals and good value, while others point out long waiting times, limited menu options and inconsistencies in food quality.

The in-room experience is a blend of comfort and inconsistencies. Beds are often described as very comfortable, although some guests have found them too soft or outdated. The Wi-Fi service presents a mixed bag with some enjoying a strong connection in the rooms, but several reviews highlight frequent connectivity issues.

For fitness enthusiasts, the gym is a welcomed amenity, described as functional and generally quiet, although better maintenance and ventilation would enhance the experience. Families find the hotel accommodating with spacious family rooms, but there's room for improvement in updating the furniture and clearer communication regarding room arrangements.

Lastly, the hotel's nightlife proximity is beneficial for those keen on exploring local entertainment, although it may result in nighttime noise, which can be disruptive.

Overall, Hotel Temple Ponferrada provides a compelling mix of comfort, friendly service and a strategic location, making it a suitable choice for a variety of travelers seeking to explore Ponferrada while enjoying a pleasant stay.
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Categories
Family Friendly Hotel
The hotel's location in Ponferrada makes it a convenient base for exploring family-friendly attractions. Comfortable rooms and amenities cater to families. It provides a pleasant stay for those visiting the city.

Hotel near Nightlife Spots
Located in Ponferrada, this hotel is situated on Avenida Portugal. The city is home to a variety of bars, clubs, and live music venues that come alive after sunset.

Business Hotel
This hotel features business amenities, including meeting rooms. It provides a functional option for business travelers in Ponferrada.

Hotel with Parking
This hotel offers parking for guests. It is conveniently located on Avenida Portugal.

EV charging stations  


Hotel with EV Charging Stations

Hotel for Honeymoon

Romantic Hotel

Accessible Hotel

Hotel with Gym

4-Star Hotel

Room Types
Double or Twin Room This air-conditioned room features a TV, a minibar and a private bathroom with bath and a hairdryer.

Doble Uso Individual The single room provides air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The single room features a wardrobe, a safe deposit box and heating. The unit offers 1 bed.

Habitación Triple The triple room features air conditioning, a minibar, as well as a private bathroom boasting a bath and a hairdryer. The unit has 3 beds.

Guest Reviews
7.4
Good
Location
Hotel Temple Ponferrada enjoys a highly praised location with guests frequently highlighting its proximity to key amenities. The hotel is notably close to the train station, making it convenient for travelers arriving by rail and is situated within walking distance to the historic center and the famed Ponferrada Castle. Many reviews mention the ease of parking available around the hotel, which is a significant advantage in a city setting.

The location strikes a balance by being near enough to the city center—about a 10 to 15-minute walk—to be accessible, yet far enough to offer tranquility and avoid the hustle and bustle. Visitors appreciate the proximity to local dining options, shopping centers and a supermarket.

Aside from location, the Templar-themed decoration and cleanliness of the hotel often receive accolades, alongside friendly and attentive staff. Although some guests note that the hotel is a bit removed from the historic center, the overall consensus is that it serves as an excellent base for both exploring Ponferrada and taking excursions to nearby attractions. The setting offers a pleasant, quiet environment that complements the overall experience of staying at Hotel Temple Ponferrada.

Breakfast
The breakfast experience at Hotel Temple Ponferrada is a mixed bag. Many guests have praised the breakfast for its variety and completeness with some even describing it as excellent and very delicious. It usually includes a wide range of options such as fresh juice, yogurts, various pastries, cured meats, cheese and even gluten-free options. The breakfast buffet is plentiful with many guests highlighting the abundance and diversity of the offerings.

However, some aspects fall short of the four-star expectation. Several guests have noted issues with the quality of certain items, such as packaged pastries, industrial coffee and pre-packaged juices. The breakfast service occasionally suffers from disorganization, especially during peak hours, leading to long queues and delays in replenishing food items. There have also been mentions of missing items, such as fresh vegetables or lactose-free milk and some guests felt that the offerings could be improved in terms of freshness and preparation.

Despite these occasional shortcomings, many guests have found the breakfast satisfactory and good value for the price. The morning meal is often highlighted as a good start to the day with some special mentions of staff members who have made the experience pleasant. While there is room for improvement, the varied and abundant offerings generally meet the expectations of most guests.

Dinner
Hotel Temple Ponferrada offers a dining experience that has left many guests with mixed feelings. On the positive side, some guests found the dinner to be delicious and praised the friendly dining room service. The New Year's Eve dinner, in particular, was appreciated for its inclusion of party favors and multiple course options. Others mentioned that the evening meal provided good value for the price and on occasion, the dinner quality was considered decent if basic.

However, the majority of the feedback suggests significant room for improvement. Guests frequently mentioned issues with the dinner service, including long waiting times, limited menu options and inconsistency in food quality. Some described their meals as reheated, dry or even tasteless and instances of food being served at a poor standard were noted, such as a reheated insect found in the meal.

Another recurring concern was that the dinner service often did not live up to the hotel's 4-star rating. The set menu lacked variety with some complaining that it remained the same over several days. In some cases, they experienced a lack of availability for dinner, even when it had been pre-booked. Additionally, the restaurant's operational hours were unreliable, leading to frustrations for guests unable to dine when planned.

Despite these drawbacks, the hotel’s friendly service attempts to compensate, though it seems that improving the meal quality and service reliability could significantly enhance the overall guest experience. Guests looking for a dependable dining experience may wish to explore the many alternative dining options available nearby.

Rooms
Hotel Temple Ponferrada offers a blend of charm and antiquity with rooms that are generally spacious and comfortable. Many guests appreciated the large room sizes, comfortable beds and the charming medieval decorations that give the rooms a unique character. Several rooms provide beautiful views of the park, adding to the appeal for those seeking a scenic outlook. Cleanliness in the rooms has been consistently praised, contributing to a positive stay for many.

However, the hotel’s age shows through in various aspects. The rooms and facilities are clearly outdated with furniture and decor often described as old and in need of renovation. Several reviews highlighted issues with lighting with rooms frequently described as dark or having insufficient natural light. There were also complaints about the heating and air conditioning systems with some guests finding them ineffective or too noisy. Additional concerns included poor insulation, leading to noise disturbances from adjacent rooms or the street and maintenance issues like broken fixtures and lack of essential amenities such as functional fridges or sufficient electrical outlets.

Despite these drawbacks, the hotel's unique, historic ambiance and spacious accommodations appeal to those who don’t mind the dated facilities. Overall, while Hotel Temple Ponferrada offers comfort and a distinctive style, it could greatly benefit from some updates to meet modern standards of convenience and luxury.

Beds
Reviews about the beds at Hotel Temple Ponferrada reveal mixed guest experiences. On the positive side, many guests have praised the hotel for having very comfortable beds with many expressing satisfaction over soft mattresses that contributed to a restful sleep. Cleanliness and comfort are frequently noted, suggesting that the hotel maintains a decent standard in this regard. Some guests specifically mentioned enjoying the excellent mattress quality and found the bedrooms to be a comfortable place to stay.

However, there are numerous mentions of issues as well. Some guests found their beds to be either too soft or too hard, describing the mattresses as outdated, deformed or in need of replacement. Several reviews pinpoint uncomfortable mattresses and bed sizes as a significant detractor from their stay. There were also comments on bed noise and structural issues like legs of storage beds being in poor condition with some beds even described as torturous or sagging in the middle.

Despite the comfort some guests experienced, others pointed out that the bedding and pillows were old and unsuitable, further complicating sleep quality. Given the contrasting feedback, it seems that while the hotel offers a number of comfortable sleeping arrangements, there is room for improvement in updating and standardizing the quality of their beds to ensure consistent guest satisfaction.

Cleanliness
Hotel Temple Ponferrada generally receives positive feedback for its cleanliness. Reviewers often describe the rooms and bathrooms as very clean and comfortable and the overall hotel as super clean and peaceful. Guests also appreciate the clean beds and towels and some highlight the meticulous attention to cleanliness, noting the pleasant smell of bleach in the rooms.

However, there are a few areas where guests have noted room for improvement. Some reviews mention issues like worn-out towels, outdated furniture and occasional dust in certain areas. A minor number of guests have experienced specific cleanliness concerns, such as dirty curtains or spiderwebs in the room. Despite these remarks, the general consensus leans towards the hotel maintaining a good standard of cleanliness, making it a suitable choice, especially for those in need of a clean and comfortable stopover.

Staff
Hotel Temple Ponferrada is widely praised for its friendly and professional staff with numerous reviews highlighting the team's exceptional attention and helpfulness. Guests repeatedly describe the reception and restaurant staff as particularly warm and accommodating with compliments extended to individuals like Julian, who stands out for his attentiveness. The overall atmosphere created by the staff is one of kindness and courtesy, ensuring a welcoming environment for travelers.

Despite the overwhelmingly positive feedback, a few reviews mention occasional lapses in service, such as unfriendly receptionists or understaffed areas during breakfast. Some guests noted that certain staff members do not speak English, which can pose communication challenges. However, these issues seem to be the exception rather than the rule.

Overall, the hotel's team consistently provides excellent customer service, contributing significantly to the positive experiences of their guests. Whether it's the cleanliness of the rooms or the personal attention from the staff, Hotel Temple Ponferrada's service maintains high standards, making it a standout choice for visitors to the area.

Wi-Fi
At Hotel Temple Ponferrada, guests have had mixed experiences with the Wi-Fi. While some found the Wi-Fi signal strong in the rooms and reported it working splendidly, others faced several issues. In many instances, the Wi-Fi was described as weak, problematic or simply not working with some guests pointing out that it either never worked or required frequent resets. The Wi-Fi was generally better in the common areas of the hotel, where it worked fine for a select few and was directly noted as being very good. However, others struggled with connectivity regardless of location, indicating that the internet network was very bad and the connection was unstable. At times, technical issues were compounded by difficulties in troubleshooting, even with attempts to resolve through the reception staff. Thus, while some guests could make the most of the Wi-Fi service, many experienced significant inconveniences.

Gym
Hotel Temple Ponferrada offers a gym that stands out as a valuable amenity for guests with several reviews highlighting it as good to very good for a hotel facility. While some guests found the gym small, it was functional and provided essential equipment, including sufficient free weights. The gym is often described as quite empty, ensuring a peaceful workout experience.

However, a few reviews noted that the gym area faced sporadic closures due to maintenance and some equipment was missing or insufficient. There were also comments mentioning the need for better ventilation and limited operational hours. Despite these issues, the gym staff received praise for being helpful and accommodating.

Family
Hotel Temple Ponferrada is generally viewed as a family-friendly destination, offering a quiet and comfortable environment for guests traveling with children. Families who stayed at the hotel appreciated the spacious and comfortable family rooms with some highlighting the exceptional service and friendliness of the staff. The hotel also features convenient amenities like bicycle parking. However, there are mentions that the bicycles need some fixing.

Despite these positives, a few reviews indicate some areas for improvement. The furniture in the hotel has been described as old and unkempt and the facilities require a bit of reform to meet current standards. Some guests also felt that the family room setup is misleading, as the family room is actually two connected rooms, which results in additional charges. Additionally, the hotel may not be very practical for guests with reduced mobility.

In summary, while Hotel Temple Ponferrada offers appealing options and a welcoming atmosphere for families, it would benefit from updates and clear communication about room arrangements.

Nightlife
Hotel Temple Ponferrada appears to be an excellent choice for those who enjoy an active nightlife. With its proximity to a buzzing nightlife scene, the location is perfect for party enthusiasts looking to explore the local entertainment. Guests have highlighted the hotel's ideal situation for nightlife, suggesting that various entertainment options are very close by, allowing for easy access to evening fun.

However, the vibrant party atmosphere does come with some drawbacks. Several guests noted that noise during the night, including party noises and the sound of air conditioning, can be annoying and disruptive to those seeking a quieter stay. Despite this, the hotel manages to provide excellent relaxation facilities with many guests praising the comfortable beds and superior relaxation in the spa area.

For those combining business and leisure, the hotel is well-suited with its combination of comfort and accessibility to nightlife. The area around the hotel, while lively, does offer moments of tranquility at night, balancing the excitement of city life with pockets of calm. The hotel's extremely friendly staff, particularly the waiter known for his beautiful smile, adds warmth to the overall experience.

In summary, Hotel Temple Ponferrada offers a strategic location for nightlife lovers, balancing its vibrant surroundings with comfort and excellent service, making it suitable for both relaxation and business needs despite some nighttime noise challenges.

4 Star
Hotel Temple Ponferrada with its unique Templar and medieval theme, initially projects an enticing and luxurious ambiance that aligns with its four-star rating. However, many guests feel that the hotel falls short of its four-star status due to outdated facilities and a general lack of modernization. The spacious rooms and comfortable beds, along with friendly staff, receive positive feedback. Still, the overall condition of the hotel, including worn-out décor, old towels and poor Wi-Fi connectivity, does not meet the expected standards of a four-star property.

Despite the historical and charming theme, the amenities offered are insufficient for a hotel of its category. Issues such as non-functioning minibars, basic breakfast offerings, unclean rooms and even a non-working elevator have been highlighted. Guests repeatedly mention that the hotel has not seen significant renovations in over four decades, which is evident in its outdated appearance and facilities. The lack of proper maintenance extends to cleanliness with reports of unhygienic conditions like hairs on the floor and poorly cleaned bathrooms.

While the price point might seem adjusted for a four-star rating, the actual experience indicates a property that many believe doesn't deserve such a classification. The staff's friendliness is a notable positive, but it's overshadowed by the need for a substantial overhaul to meet the expected standards of comfort and quality for its rating. Overall, the hotel presents an interesting theme but requires significant improvements to truly fulfill its four-star promise.

Business
Hotel Temple Ponferrada receives mixed reviews from business travelers but generally offers commendable facilities for those on work trips. The hotel is commended for its excellent value, making it an economical choice for business needs. The staff is frequently highlighted for being professional and pleasant, contributing to a welcoming atmosphere.

Despite its affordability and cleanliness, there are some limitations. The hotel is noted for lacking comprehensive business amenities and is not situated close to major business centers. However, it still offers essential business services and features like conference rooms and a business café, which are appreciated by many visitors. Parking is generally easy, though a few have mentioned issues.

The hotel has an appealing professional ambiance making it suitable for short business stays, though it might not suffice for more extended visits due to limited business amenities. The location, while convenient for exploring the city, may not be ideal for those needing direct access to business districts. Overall, Hotel Temple Ponferrada is a practical and cost-effective option for short-term business trips with core amenities that cater to professional needs.

Accessible
Hotel Temple Ponferrada offers a generally accessible experience for guests with disabilities, emphasizing a combination of convenience and accessibility. The hotel features accessible spaces and is well-situated, making it easy to reach the city center on foot. The public areas and rooms are spacious and well-lit, enhancing ease of movement. Notably, the hotel provides all necessary amenities for disabled individuals, including wheelchair access and accessible elevators.

However, there are areas where accessibility could be improved. For example, guests might need to navigate stairs to reach the reception and the parking access is not direct from the elevator. Additionally, parking for electric cars is sometimes occupied by non-electric vehicles. Despite these challenges, easy parking is generally available in the surrounding area. While access via public transport may require some effort, the overall design of the hotel is conducive to those with limited mobility. Nonetheless, the practicality for guests with severely reduced mobility may be less ideal due to the mentioned constraints.

Luxury
Hotel Temple Ponferrada stands out with its medieval style and luxurious interior, elegantly combining luxury and tradition. The lobby, adorned with luxurious decoration and furniture, offers a promising first impression of opulence. Visitors often praise the hotel's beautiful and luxurious facade, which complements its medieval-themed design.

However, there is a noticeable discrepancy between the hotel's grandiose appearance and the reality of its rooms and amenities. While the luxury rooms are visually appealing, there are signs that facility maintenance could be improved and some visitors note a lack of modern amenities. Despite its luxurious styling, the hotel's interior, particularly the rooms, appears outdated and in need of refreshing updates to meet contemporary expectations.

Though some aspects fall short of the luxurious promise, the overall ambiance and comfortable environment make the experience enjoyable for many guests.

Romantic
Hotel Temple Ponferrada offers a romantic experience characterized by its intimate and cozy atmosphere. The hotel features a medieval style decoration that adds to the romantic dark theme, creating a perfect setting for couples looking for a getaway. The dim, romantic lighting throughout the hotel enhances the intimate feel, making it a nice proposition for a couple's romantic weekend. Guests have appreciated the location and unique building style, as well as the Templar decoration that gives the hotel its distinctive charm. Additionally, the breakfast offers a free choice option, which adds to the overall positive experience.


No, Hotel Temple Ponferrada doesn't have any pool.

No, a spa isn't available at Hotel Temple Ponferrada.

No, Hotel Temple Ponferrada doesn't allow dogs.

Yes, parking facilities are available at Hotel Temple Ponferrada.

Yes, Hotel Temple Ponferrada has a gym.

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