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Summary of reviewsEl Mouradi Palm Marina is celebrated for its prime beachfront location, offering guests easy access to beautiful sandy shores and creating a perfect retreat for both leisure and business travelers. The stunning seaside setting, enhanced by the hotel's inviting design, provides a tranquil atmosphere appreciated by many visitors. Guests praise the excellent positioning of the hotel as well as its attentive staff and enticing dining options, highlighting overall good value for money.
The breakfast experience receives mixed reviews, with guests enjoying the satisfactory buffet featuring a decent selection of pastries, although some find the variety and quality lacking. In contrast, dinner receives higher praise for its extensive variety and quality, pleasing guests with abundant options and enhancing the all-inclusive experience. The friendly and professional demeanor of the staff contributes positively to the dining atmosphere.
The rooms offer a mixed experience, with some guests enjoying spacious, comfortable accommodations with stunning sea views, while others note a need for updates and maintenance. Cleanliness remains a consistent concern throughout the hotel, overshadowing positives like spaciousness and interior decoration. The beach and pool areas, however, are well-maintained and offer a visually appealing environment, with the pool facilities noted as a highlight of many stays.
The staff is predominantly friendly and accommodating, often leaving a positive impression with guests. The reception team is particularly noted for their helpfulness, though some inconsistencies in service and communication have been reported. The Wi-Fi service presents challenges due to limited coverage and instability, which can be improved to meet guest expectations.
Overall, while El Mouradi Palm Marina offers a picturesque location and friendly service, certain areas such as room quality, cleanliness, and bed comfort could benefit from improvement. The property's current state falls short of typical five-star expectations, with many guests suggesting it aligns more closely with a three-star rating due to outdated facilities and hygiene concerns. Show more
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Hotel near Golf Courses
Located in the tourist zone of El Kantaoui, this 5-star hotel is situated in a beach area, dotted with gardens. It is also near the golf facilities in Port El Kantaoui.
Beachfront Hotel
Located in Zone Touristique El Kantaoui, this hotel features direct beach access, a large outdoor pool, and a variety of dining options. The location is ideal for enjoying the beach and nearby attractions.
What is between the hotel and the beach?
Nothing. The beach is directly accessible from the hotel
Answers last updated by our editors
Hotel near The Beach
Located in Zone Touristique El Kantaoui, this hotel offers proximity to the beach, making it convenient for guests to enjoy seaside activities. The hotel is situated in a prime tourist area with easy beach access.
Hotel Taking Steps Towards Sustainability
This hotel is listed as a 'Top Tunisia Green Hotel,' indicating a commitment to environmentally friendly practices. It is part of a selection of accommodations recognized for their dedication to sustainability within the Tunisian tourism sector.
Hotel with Spa
Located in Port El Kantaoui, this hotel features a spa and swimming pool. It also has a kids play area, making it suitable for families.
Family Friendly Hotel
El Mouradi Palm Marina provides family-friendly facilities and entertainment options. It is well-suited for families looking for a comfortable and engaging vacation.
Romantic Hotel
Located in Port El Kantaoui, this hotel offers a combination of relaxation and activities with its marina setting and various amenities. Couples can enjoy leisurely strolls and water-based activities.
Hotel with Swimming Pool
Situated in Port El Kantaoui, this hotel features a swimming pool and spa facilities. It's well-suited for guests looking for relaxation and convenient access to the marina area.
Indoor Pool Children's Pool Outdoor Pool
Business Hotel
Located in Port El Kantaoui, this hotel could be suitable for business travelers seeking a resort-style setting.
Hotel with Parking
This hotel includes parking and offers a beachfront location with multiple pools and dining options. The combination of location and amenities makes it a strong choice for a relaxing vacation.
Accessible Hotel
This hotel offers extensive wheelchair access throughout its grounds. It includes accessible bathrooms and toilets, provides facilities for disabled guests, and features wheelchair accessible lifts and parking.
Hotel with Tennis Courts
Located in Port El Kantaoui, this hotel provides guests with access to water sports and other activities. It features tennis courts for guests looking to engage in sports.
Hotel with Outdoor Pool
This hotel provides both an outdoor freshwater swimming pool and a dedicated children's swimming area, surrounded by a sun terrace furnished with loungers and parasols.
Hotel with Children's Pool
Offers a range of amenities suitable for families, including dedicated kids' areas and activities. The hotel aims to provide a comfortable and entertaining environment for both parents and children.
Hotel with Indoor Pool
This hotel offers both a freshwater indoor pool and a distinct seawater indoor pool located within its Thalasso center. The availability of a specialized seawater pool provides a unique and therapeutic indoor swimming option.
Luxury Hotel
Hotel for Honeymoon
5-Star Hotel
Room Types
Double RoomThis air-conditioned room has a Moorish décor and is equipped with a TV, a private bathroom and a minibar.
Single RoomThis air-conditioned room has a Moorish décor and is equipped with a TV, a private bathroom and a minibar.
Triple RoomThis air-conditioned room has a Moorish décor and is equipped with a TV, a private bathroom and a minibar.
SuiteOffering a balcony, this suite features a TV, a minibar and a private bathroom.
Double Room (1 Adult + 1 Child)The spacious double room offers air conditioning, a minibar, as well as a private bathroom featuring a bath and a hairdryer. The unit offers 1 bed.
Standard Triple RoomThis triple room offers a TV. The unit offers 2 beds.
Triple RoomThe unit offers 2 beds.
Standard Quadruple RoomThe unit offers 3 beds.
Quadruple RoomThe unit offers 3 beds.
Classic Quadruple RoomThe unit has 2 beds.
Standard Quadruple RoomThe unit offers 2 beds.
Single Room with Sea ViewThe unit offers 1 bed.
Double Room with Sea ViewThe unit has 1 bed.
Double Room with Balcony and Sea ViewThe unit has 2 beds.
Standard Triple Room with Sea ViewThe unit offers 3 beds.
Triple Room with Sea ViewThe unit has 3 beds.
Triple Room with Sea ViewThe unit has 2 beds.
Junior Suite with Sea ViewThe unit offers 2 beds.
Superior Double RoomThe unit offers 1 bed.
Superior Double RoomThe unit offers 2 beds.
Superior Triple RoomThe unit offers 2 beds.
Superior Triple RoomThe unit offers 2 beds.
Superior Triple RoomThe unit offers 2 beds.
Guest Reviews
7.0
Good
Location
Nestled right by the sea, El Mouradi Palm Marina boasts an excellent location that appeals to both leisure and business travelers. The hotel's prime beachfront position allows easy and immediate access to a stunning stretch of sand, making it a delightful retreat for beach lovers. The convenience of being just steps away from the water is a repetitive highlight, emphasizing the hotel’s appeal to those looking to enjoy the sun-soaked Tunisian coast. Guests frequently praise the hotel for its close proximity to the beach, providing an ideal setting for relaxation and scenic enjoyment.
In addition to its picturesque seaside locale, the hotel's surroundings cater well to those with specific business needs in the area, providing a balanced mix for both work and leisure. The establishment doesn’t just benefit from its geographic position; it also garners approval for its beautiful design and welcoming atmosphere. While some might find it slightly removed from downtown Sousse, many feel that the quality and tranquility of the location more than make up for it. Within this vibrant seaside setting, the attentive staff and enticing dining options further enhance the overall experience, underscoring the value for money that guests frequently mention.
Breakfast
The breakfast experience at El Mouradi Palm Marina receives a range of opinions from guests. Many appreciate the satisfactory breakfast buffet, highlighting the choice of pastries as a positive aspect. Some guests find the breakfast to be good, with a varied and suitable selection that offers a mixed assortment each day. However, others note a limited selection and occasional repetition of the same products. While the quality is generally acceptable, some guests mention aspects like fake cheese and coffee that do not meet expectations. The breakfast seems to be a reliable start to the day, but there is room for improvement in terms of variety and quality.
Dinner
At El Mouradi Palm Marina, the dinner experience generally receives positive feedback, with many guests praising the extensive variety and quality of the offerings. The buffet stands out as a noteworthy feature, described as varied and abundant with options that cater to various tastes. Guests appreciate the ample selection, particularly highlighting the desserts and pastries as excellent. Despite some criticism regarding the simplicity of the dinner menu, the overall consensus is that the food is a strongpoint of the hotel, providing good value and a pleasurable dining experience in an all-inclusive setting. The friendly staff also contribute positively to the dining atmosphere, enhancing the overall experience at the resort.
Rooms
The El Mouradi Palm Marina offers a mixed experience when it comes to its rooms. Guests appreciate the hotel's location offering direct access to the beach and rooms with beautiful sea views. Many reviews highlight the spaciousness and comfort of the rooms, with some guests describing them as very clean and akin to small apartments. However, there are several mentions of rooms requiring updates and maintenance. Many guests have noted that the facilities are outdated, with some rooms featuring old bathtubs, dusty carpets, and aging furniture. Room cleanliness has been inconsistent, with some reviews pointing out issues like ants and unclean conditions upon arrival. Despite these challenges, a few guests have found the rooms to be comfortable and well-arranged. Overall, while some rooms at the hotel maintain a decent level of cleanliness and spaciousness, the general sentiment suggests significant variance in room quality, highlighting a need for refurbishment and more consistent housekeeping.
Beds
Many guests at El Mouradi Palm Marina have found the beds to be less than comfortable, with several reviews noting issues with hard and uncomfortable mattresses and bedding of average quality. A few reviewers mentioned that the mattresses felt very hard and had deteriorated to the point where the structure beneath could be felt. There have also been some concerns regarding cleanliness, with reports of hair found in the beds. However, amid these criticisms, there is an indication that some guests did find the beds to be comfortable, which suggests that experiences may vary depending on the specific room or personal preferences. Overall, the beds seem to be an area with room for improvement at this otherwise well-regarded hotel.
Cleanliness
The reviews of El Mouradi Palm Marina highlight some significant concerns regarding cleanliness, which appears to be a consistent issue noted by guests. Despite having clean beach and pool areas, many guests found the elements of the hotel, including the rooms, hallways, and carpets, to be dirty and poorly maintained. Several reviews pointed out issues such as dusty and non-vacuumed rooms, old and unclean carpets, and even ants present in some rooms. Additionally, there were mentions of rooms being inadequately cleaned before guests' arrival and a lack of professionalism among some staff. It seems that while the spaciousness and interior decoration of the rooms, along with the views, were appreciated, these positives were overshadowed by the pervasive issues with cleanliness. The need for improved cleaning routines is clearly an area that guests felt needed urgent attention.
Staff
El Mouradi Palm Marina boasts a predominantly friendly and accommodating staff that many guests have found to be pleasant and courteous. The reception team is noted for their helpfulness and warm smiles, setting a welcoming tone for visitors. Guests often highlight the professionalism of key personnel like bartenders and restaurant staff, who contribute to the hotel’s high standard of service. The maid service is also commended for its kindness, while certain staff members are praised for going above and beyond to ensure a pleasant guest experience.
However, there are mixed reviews as well. Some guests have encountered staff behavior that can be inconsistent, with issues of aggressiveness, a desire for tips, or a selective service approach towards different groups of tourists. Instances of confusion and a lack of communication regarding services, such as dining options, have been mentioned. Despite these occasional setbacks, the majority of interactions with the hotel team leave a positive impression on visitors, thanks in large part to their friendliness and willingness to assist.
Wi-Fi
The Wi-Fi experience at El Mouradi Palm Marina presents several challenges. Guests have noted that internet access is primarily available only in the hotel's hall, leaving the rooms, pool area, and beach without coverage. The connection, even in accessible areas, tends to be unstable and weak, which could affect those who rely on constant internet connectivity. The lack of Wi-Fi in the rooms is a common point of feedback, indicating room for improvement in expanding and enhancing internet services throughout the hotel premises.
Pool
El Mouradi Palm Marina is celebrated for its stunning pool facilities, which seem to be a highlight of many guests' stays. The pool area is often described as superb and fantastic, offering a clean and visually appealing environment. Guests can find plenty of sun loungers without struggle, adding to the overall comfort and enjoyment of the area. The pool itself is large, well-maintained, and boasts crystal-clear waters, making it a pleasure to swim in. Competent staff ensure it's well-equipped and tidy, enhancing the overall experience. While the outdoor pool is occasionally noted as being too cold, there is a warm, clean alternative available, catering to different preferences. Recreation is enhanced by the availability of activities around the pool, making it a lively spot for relaxation and fun. Together with the inviting beach, the pool area contributes significantly to the pleasant external atmosphere of the hotel, providing a delightful oasis for guests.
Beach
The beach near El Mouradi Palm Marina offers guests a direct and convenient access to a well-maintained stretch of fine, sandy shores. A private beach ensures a more exclusive experience, allowing visitors to enjoy the sea and sand with ease. The entrance to the beach area is attractively landscaped with flowers, adding to the aesthetic appeal. Guests frequently commend the beach’s beauty, describing it as both very beautiful and comfortable. Alongside the picturesque shoreline, the property boasts clean pools that enhance the overall experience. While some note that the beach can become crowded, its appealing features such as excellent beach sections and good upkeep remain significant highlights for the visitors.
5 Star
El Mouradi Palm Marina seems to fall short of the expectations typically associated with a five-star establishment, based on guest feedback. The hotel is described as outdated, with many suggesting it more closely aligns with a three-star rating. Guests have expressed disappointment over the standard of food service and the state of the facilities, indicating a need for comprehensive renovations. Hygiene concerns have also been raised, further detracting from the anticipated level of luxury. Overall, the consensus leans towards a sentiment that the hotel does not match its advertised five-star status.
Yes, El Mouradi Palm Marina - Couple et Famille uniquement has pool(s) that belong to one or more of the following categories: Indoor Pool, Children's Pool, Outdoor Pool.
Yes, a spa is available at El Mouradi Palm Marina - Couple et Famille uniquement.
No, El Mouradi Palm Marina - Couple et Famille uniquement doesn't allow dogs.
Yes, parking facilities are available at El Mouradi Palm Marina - Couple et Famille uniquement.
No, El Mouradi Palm Marina - Couple et Famille uniquement doesn't have a gym.