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Summary of reviewsMarhaba Palace is highly praised for its outstanding beachfront location in Port El Kantaoui, Tunisia, offering magnificent sea views and convenient access to local attractions including a private beach with a charming beach bar. The hotel is especially noted for its tranquility, cleanliness, welcoming and professional staff and diverse facilities that cater to a variety of visitors, making it an appealing choice for both new and seasoned travelers.
The breakfast at Marhaba Palace is generally well-received for its variety and quantity, though some guests noted room for improvement in quality and options. Dinner is similarly regarded with positive remarks about the variety and quality of offerings, despite some criticisms about repetitiveness and service consistency.
Guests frequently commend the spacious, clean and well-decorated rooms, many of which feature breathtaking views of the sea or pool. The staff's friendliness and attentiveness further enhance the comfortable and welcoming experience. However, intermittent WiFi issues and occasional maintenance problems were pointed out by some guests.
Cleanliness is a strong point for Marhaba Palace with both rooms and common areas like the pool and gardens being exceptionally well-maintained. The staff is consistently highlighted for their professionalism, warmth and readiness to assist, significantly contributing to the hotel’s positive reputation.
The pool facilities are a highlight, featuring both freshwater and saltwater options and accommodating pool areas that are praised for their cleanliness and relaxing ambiance. The beach is also a major draw, appreciated for its clean sands and ample sunbeds with a beach bar providing an added convenience.
Families find Marhaba Palace particularly appealing with comfortable family rooms and a variety of activities for children overseen by friendly staff and animators. The beds at the hotel receive mixed feedback, generally regarded as comfortable, though some guests experienced issues with firmness and arrangement.
While Marhaba Palace is viewed favorably overall, mixed reviews regarding its five-star rating suggest some guests feel it aligns more with four-star or three-star standards. Nonetheless, the hotel's value, given its amenities and location, remains appreciated by most visitors.
In conclusion, Marhaba Palace provides a satisfying and enjoyable stay with its combination of an excellent location, clean and comfortable rooms, friendly staff and diverse facilities, making it a reliable choice for travelers seeking a quality beachfront experience in Tunisia. Show more
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Hotel near Golf Courses
Situated in the heart of Port El Kantaoui, this hotel is located near the sandy beach and within easy reach of Acqua Palace Water Park and Hannibal Parc. It is also close to the Port El Kantaoui golf course.
Beachfront Hotel
Situated in Port El Kantaoui, Marhaba Palace offers direct access to the beach, a large outdoor pool, and various dining options. Its location is ideal for enjoying both the beach and the nearby attractions.
Hotel near The Beach
This luxury resort is located right on the beach. It features a wide range of amenities, including a spa, swimming pool, and several restaurants. Guests love the sea view.
Hotel with Spa
Offers spa facilities. Provides a comfortable stay with a focus on relaxation and wellness.
Spa facilities:
Indoor pool(s)
Outdoor pool(s)
Heated pool(s)
Sauna(s)
Steam room(s) / Hammam(s)
Hot tub(s) / Jacuzzi(s)
Fitness area
Sun loungers
Spa services:
Facial treatments
Body treatments
Signature treatments
Hot stone massage
Jet hydro massage
Ayurvedic massage
Lymphatic drainage massage
Sports massage
Body wrap
Manicure
Pedicure
Answers last updated by our editors
Family Friendly Hotel
This hotel offers a private beach, swimming pools, and a night club. It provides varied entertainment options for all family members, making it a popular choice.
Hotel with Swimming Pool
Marhaba Palace features 5 swimming pools, including indoor and outdoor options, a jacuzzi, and a separate children's pool. It also offers a fitness center, spa, and various sports activities.
Heated Pool Indoor Pool Children's Pool Pool Lap Lanes Outdoor Pool
Business Hotel
Marhaba Hotels offer private and fully equipped meeting facilities and boardrooms that offer high class stylish business environments which gather to all your business needs: 1 Conference room for 300 person,1 commission room for 30 person,2 commission room for 20 person,1 commission room for 80 person.
Hotel with Parking
Marhaba Palace offers free private parking on site with a hotel parking area capable of accommodating 100 cars.
5-Star Hotel
This luxurious resort boasts a private beach, outdoor swimming pools, and a night club. The rooms are spacious and clean, and the breakfast is varied and delicious.
Hotel with Outdoor Pool
This luxurious resort boasts five swimming pools, including two outdoor pools, one seawater pool, and a children's pool. It is set directly on a sandy beach and offers a wide sun terrace surrounding the outdoor pool.
Hotel with Children's Pool
This hotel offers a separate children's pool among its five swimming pools. It also has a mini club, playground, and mini golf for children.
Hotel with Indoor Pool
The hotel offers two indoor heated swimming pools, one of which includes a jacuzzi and is located within the O' Fitness Club & Spa. This provides multiple options for indoor swimming and relaxation, with heating for comfort during cooler months.
Hotel with All Inclusive Packages
Luxury Hotel
Hotel for Honeymoon
Romantic Hotel
Hotel with Gym
Hotel with Tennis Courts
Hotel with Pool Lap Lanes
Hotel with Heated Pool
Room Types
Double Room with Garden ViewThe spacious double room provides air conditioning, a dressing room, heating, a flat-screen TV with satellite channels, as well as garden views. The unit offers 2 beds.
Double Room with Sea ViewThe spacious double room features air conditioning, a dressing room, heating, a flat-screen TV with satellite channels, as well as sea views. The unit has 2 beds.
Triple RoomBoasting a balcony with garden views, this triple room also features air conditioning and a flat-screen TV with satellite channels. The unit has 2 beds.
Deluxe SuiteThis suite features air conditioning, a dressing room, a flat-screen TV with satellite channels and a balcony. The unit offers 1 bed.
Family SuiteFeaturing a balcony, this family room also provides air conditioning, a dressing room and a flat-screen TV with satellite channels. The unit offers 3 beds.
Family RoomBoasting a balcony with garden views, this family room also features air conditioning and a flat-screen TV with satellite channels. The unit has 3 beds.
Guest Reviews
7.9
Good
Location
Marhaba Palace offers an outstanding beachfront location in Port El Kantaoui, just a few steps from the sea and close to various attractions. The proximity to the marina and port is particularly appreciated, making it easy for guests to explore the area. The hotel boasts magnificent sea views with many rooms offering balconies that overlook both the pool and the sea. Guests have praised the beautiful setting and convenient access to a private, white sandy beach complete with a lovely beach bar serving food and drinks.
The hotel's excellent location is noted as ideal for both newcomers to Tunisia and seasoned travelers. It's situated in a quiet yet central area that allows easy access to nearby attractions, including the amusement park and the city of Sousse. Marhaba Palace is also well-regarded for its cleanliness, welcoming and professional staff and reasonable pricing. The geographical location is highlighted as very convenient, providing both tranquility and accessibility.
The hotel features a variety of amenities such as swimming pools, sun loungers and a variety of activities and shows, which ensure an enjoyable stay for all types of visitors. Its secure environment and proximity to key points of interest make it a favorite among tourists. Overall, Marhaba Palace is praised for its location, cleanliness, staff and diverse facilities, providing a high-quality stay in a prime beachfront setting.
Breakfast
Marhaba Palace offers a breakfast experience that has received mixed feedback from its guests. On the positive side, many have praised the breakfast for its good quality, abundance and variety of choices. The breakfast buffet is described as plentiful, hearty and generous with a diverse selection that includes BBQ food every night. The buffet's delicious and varied options have been highlighted as a key positive with many noting the extensive selection available to satisfy different tastes.
However, some guests have found the breakfast offerings to be repetitive and lacking, particularly for a five-star hotel. There were mentions of limited breakfast menus and issues with the quality of certain items like cheese, cold meats and coffee. Some found the breakfast to be minimal, average or not up to their expectations. Despite these criticisms, many guests have still considered the breakfast to be good or very good, especially by local standards.
Overall, while Marhaba Palace's breakfast receives high marks for variety and quantity, some improvements in quality and additional options could enhance the overall breakfast experience.
Dinner
Marhaba Palace hotel's dinner offerings have received a mixed but generally favorable reception from its guests. Many reviewers appreciated the excellent and varied food with both international and homestyle Tunisian dishes being well-represented. The buffet is often praised for its large selection and abundant quantities, ensuring that there's plenty of choice for everyone. Guests also noted that the meals are self-service, which allows for flexibility in dining.
Despite the commendations, there are a few areas pointed out for improvement. Some guests found the food to be repetitive and lacking soul with certain dishes appearing frequently over consecutive days. The buffet, although diverse, could benefit from more local specialties to better showcase the regional cuisine. Moreover, the dinner service hours, typically from 6:30 PM to 8:30 PM, were considered early by some.
Service at the dinner buffet had mixed reviews as well; while certain members of the staff were noted for their kindness and helpfulness, consistency in service quality was a concern. The dinner experience is further enriched by the ambience with meals served at pool-view and beach-view restaurants and bolstered by an entertaining evening program.
In summary, the dinner at Marhaba Palace is generally well-received with commendable variety and quality, though there are areas where improvements could make the dining experience even better.
Rooms
Marhaba Palace offers guests impressive room accommodations that consistently receive high praise for their spaciousness, cleanliness and beautiful décor. Many guests enjoyed stunning views from their rooms, particularly those overlooking the sea or pool. The rooms are noted for being exceptionally clean and welcoming with crisp bed sheets and well-maintained furniture, though some reviewers mentioned that certain rooms could benefit from modernization.
Families appreciated the secure balconies and substantial room sizes, giving parents peace of mind and ensuring comfort for larger groups. The attentiveness of the staff, from the reception to the cleaning and waiting teams, adds to the positive experience with numerous mentions of their friendliness and efficiency.
However, not all aspects were perfect. A few guests pointed out issues such as inconsistent Wi-Fi, outdated facilities and occasional maintenance problems like faulty sanitary equipment and air conditioning issues. Despite these minor drawbacks, the overall feedback highlights a satisfying stay with many reviewers expressing their pleasure with the hotel's amenities and the general comfort and cleanliness of their rooms.
Beds
The beds at Marhaba Palace receive generally positive feedback from guests with many highlighting their comfort. Phrases such as "very comfortable," "super comfy beds," and "the beds are extremely comfortable" reflect a consistent satisfaction with the mattress quality. The bedding is often described as "very comfortable," "good," and "clean," which appears to be a strong point for the hotel. Guests have mentioned that the mattresses are "excellent" and the beds "5* and so comfy."
However, not all reviews are positive. Some guests noted issues with comments about the bed being "a bit worn out" and the bedding being "too hard" or causing "discomfort." Additionally, a few noted that the large double beds are actually made up of two large single beds put together, which may affect comfort.
In summation, while most guests find the beds at Marhaba Palace to be very comfortable and well-maintained, a few have experienced issues related to the hardness of the beds and the arrangement of the mattresses.
Cleanliness
Marhaba Palace impresses with its overall dedication to cleanliness and quality service. Guest feedback highlights the hotel's continuous efforts to maintain a clean and well-kept environment. Many reviews specifically mention the rooms as spacious, beautifully decorated and exceptionally clean with crisp bed sheets that add to the comfort. Common areas, including the pool and gardens, are regularly described as very clean and well-maintained, contributing to a relaxing and enjoyable atmosphere.
Visitors appreciate the staff's friendliness and attentiveness, playing a significant role in ensuring a pleasant stay. The hotel's various facilities, such as the beach and pool, also receive positive remarks for their cleanliness and overall upkeep. Although some reviews indicate areas for improvement, particularly in room cleanliness and bathroom maintenance, the majority opinion reflects a positive experience.
The attention to detail in cleaning and service, coupled with a welcoming environment, makes Marhaba Palace a reliable choice for travelers seeking a clean, comfortable and relaxing stay.
Staff
At Marhaba Palace, the staff consistently stands out for their exceptional service. Guests frequently highlight the warm and welcoming demeanor of the team with particular praise for their kindness, professionalism and attentiveness. The reception staff, in particular, is noted for always being on top of their game and ensuring a smooth check-in and check-out process. Housekeeping and the animation team also receive commendations for their friendliness and willingness to go the extra mile.
Many reviews emphasize the staff's readiness to accommodate requests and ensure a comfortable stay. The overall warmth and cleanliness of the hotel, complemented by the dedicated staff, create a home-like atmosphere for visitors.
Despite a few isolated comments about a lack of information or unfriendly encounters, the general consensus applauds the incredible staff, considering them the hotel's greatest strength. With a team that is friendly, efficient and always ready with a smile, Marhaba Palace seems well-regarded for its exceptional hospitality.
Wi-Fi
The WiFi at Marhaba Palace generally receives positive remarks with many guests highlighting excellent and good connectivity throughout the resort, including their rooms. Some reviews note a perfect internet connection and satisfactory performance that extends to various parts of the hotel. However, there are occasional mentions of poor Wi-Fi quality and very slow internet, indicating that the experience may vary for different visitors. Overall, the WiFi service is predominantly praised, suggesting reliable and extensive coverage for the most part.
Pool
Marhaba Palace boasts a variety of impressive pool options that cater to different preferences. The hotel features several large, comfortable and clean pools, both outdoor and indoor. Guests appreciated the two distinctive pools—one with fresh water and another with salt water—providing a unique swimming experience. The heated pool was especially appreciated during the cooler months, adding to the overall comfort.
Sunbathers will be pleased with the abundance of sun beds around the pool areas, ensuring a relaxing experience without the hassle of finding a spot. The outdoor pool, described as huge and clean, offers lovely views and a welcoming environment. Families with children will find the different depths in the outdoor pools particularly accommodating.
Additionally, the hotel provides great activities in the pool area, such as water polo and aqua gym, making it an engaging spot for both relaxation and fun. The nighttime atmosphere around the pools is notably relaxing.
While the indoor pool was praised for its beauty and spaciousness, some guests noted that it was small and the water temperature could be too cold at times. However, the outdoor pools received consistent praise for their quality and maintenance.
Overall, Marhaba Palace's pool facilities stand out as a highlight for many guests, thanks to their cleanliness, variety and the pleasant ambiance they offer.
Beach
The beach near Marhaba Palace is a highlight for many guests, praised for its clean and fine golden-white sand. The beach is conveniently located right in front of the hotel, providing direct access for easy enjoyment. Many appreciate the private beach equipped with plenty of sunbeds, ensuring a relaxing experience. The beach bar is a welcome amenity, offering food and drinks and the beach lunch area adds to the convenience.
Guests commonly highlight the beautiful sea view and the stunning nature of the beach itself. The well-kept and clean environment, coupled with extraordinarily nice staff, enhances the overall experience. Although some mention that the service by non-hotel personnel on the beach could be better and less expensive, this does not overshadow the largely positive feedback.
In addition to the beach, guests also note the proximity to the port and enjoy the hotel's nice outdoor and indoor pools. The welcoming and professional staff, along with the beautiful pools and rooms with separate toilets and sea or pool views, add to the charm of Marhaba Palace, making it a memorable destination.
Family
Marhaba Palace is a family-friendly hotel that has earned positive feedback from guests, particularly for its appeal to children. Families staying at the hotel have found the family rooms comfortable and conducive for group trips. Children have expressed great enjoyment with the activities provided, which have added to their overall experience. The staff and animators are noted for their friendliness and attentiveness, contributing significantly to a welcoming atmosphere. Although some reviewers suggest managing expectations regarding the variety of kids' activities available, the overall sentiment is that the hotel is a beautiful setting for family vacations. It is a recommended choice for families seeking a pleasant and accommodating stay.
5 Star
Marhaba Palace receives mixed reviews regarding its claimed five-star rating. While some guests found the hotel exceptional and consistent with its five-star reputation, many felt otherwise, suggesting it aligns more with a four-star or even a three-star standard. Several reviewers indicated that the finishes and overall experience fell short of five-star expectations with discrepancies in both the rooms and cuisine. Others mentioned that, despite the shortcomings, the hotel offers reasonable value for money. However, for those accustomed to higher standards of luxury, particularly in comparison to Italian hotels, the experience may be underwhelming. Overall, the feedback suggests the hotel provides a generally good experience but might not fully align with guests' five-star expectations.
Yes, Marhaba Palace has pool(s) that belong to one or more of the following categories: Heated Pool, Indoor Pool, Children's Pool, Pool Lap Lanes, Outdoor Pool.
Yes, a spa is available at Marhaba Palace. For more information, read the answers to the Spa questionnaire
No, Marhaba Palace doesn't allow dogs.
Yes, parking facilities are available at Marhaba Palace.