Citadelle Mall Apartments

Port Louis -20.16167200, 57.50818000 , Sir Virgil Naz Street (Show on Map)
8.7
Very Good


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1 room2 guests 1 room, 2 guests
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Summary of reviewsCitadelle Mall Apartments, located in the heart of Port Louis, Mauritius, receive high praise for their exceptional location and outstanding service. Situated near key city attractions such as Chinatown, the bus terminal, and lively markets, the apartments offer guests an ideal base for exploring the vibrant capital. Guests relish the serene views of the harbor, Fort Adelaide, and the racetrack, as well as the convenience of being surrounded by shops and restaurants.

The apartments are noted for their spaciousness, boasting three bedrooms and two bathrooms, perfect for families or those desiring a roomy retreat. Cleanliness is a standout feature, with the spotless, well-maintained units receiving consistent commendation. Modern amenities like Wi-Fi, air conditioning, and laundry facilities, coupled with daily cleaning, ensure a comfortable and worry-free stay.

A key element enhancing the guest experience is the exceptional staff hospitality. The dedicated team, led by the accommodating building manager Ismael, along with staff members Ishmann and Champa, is commended for their friendliness, attentiveness, and readiness to assist. Their prompt and courteous service makes guests feel welcome and valued, fostering a warm and hospitable environment.

Parking is another advantage, with secure, free indoor parking available within the premises, easing the challenge of finding parking in a busy city. Despite the small size of the parking garage, its security is appreciated by guests.

Overall, Citadelle Mall Apartments provide good value for money with their combination of an advantageous location, spacious accommodations, and excellent service. While minor improvements in furnishings and comfort could enhance the experience, the apartments remain a noteworthy choice for travelers seeking convenience and quality amidst the bustling city backdrop.
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Apartment with Parking
Located on Sir Virgil Naz Street, this apartment provides parking. It is a straightforward choice for visitors needing parking facilities.

Accessible Apartment

Room Types
Apartment with Balcony This spacious apartment comprises 1 living room, 3 separate bedrooms and 1 bathroom with a walk-in shower and free toiletries. Meals can be prepared in the kitchen, which comes with a stovetop, a refrigerator, kitchenware and an oven. Featuring a terrace with sea views, this apartment also provides air conditioning and a flat-screen TV with streaming services. The unit offers 3 beds.

Guest Reviews
8.7
Very Good
Location
Citadelle Mall Apartments in Port Louis are lauded for their impeccable location. Nestled right in the heart of Mauritius’ vibrant capital, these apartments offer a superb setting with some of the city's most popular sights just a short stroll away. The proximity to the port and various tourist hotspots enriches the experience for guests, making it an excellent base for exploring the city. Visitors enjoy the convenience of being near Chinatown, the bus terminal, the bustling promenade, and lively markets, along with easy access to an array of shops and restaurants. The property's position allows guests to immerse themselves fully in the local culture, indeed the ideal choice for a stay in the bustling city center. Furthermore, the apartments provide remarkable views of the harbor, Fort Adelaide, and the racetrack, especially from the higher floors, adding a scenic backdrop to the already favorable setting. With spacious and secure accommodations complementing the central location, Citadelle Mall Apartments in Port Louis serve as an appealing choice for travelers seeking to experience the best of the city while enjoying modern amenities and beautiful urban panoramas.

Rooms
Located conveniently in the heart of the city, Citadelle Mall Apartments boast an exceptional blend of space and comfort. The apartments are impressively large, offering generous layouts with three bedrooms and two bathrooms, making them ideal for families or those seeking a roomy retreat. Guests frequently highlight the spaciousness of the accommodations which provide superb views of the city and waterfront, contributing to a relaxing and enjoyable stay.

The apartments are not only spacious but also well-maintained and stylishly built, offering every amenity needed for a comfortable stay. Cleanliness is consistently noted, providing visitors with peace of mind during their travels. Air conditioning is a standard feature, ensuring that guests remain comfortable, regardless of the external weather conditions.

Being situated in the city center means that everything guests might need is just a short walk away, adding convenience to the allure of the property. Overall, Citadelle Mall Apartments are recognized for their size, functionality, and location, creating an appealing option for those visiting the city.

Cleanliness
Citadelle Mall Apartments in the heart of the city consistently impress with their exceptional cleanliness, earning numerous praises from guests. Visitors highlight the spotlessly clean and modernly furnished apartments, complete with necessary amenities like Wi-Fi, air conditioning, and washing facilities, all contributing to a comfortable stay. Many reviewers emphasize the meticulous cleanliness of the linens, bathrooms, and overall property, pointing out that the apartments are cleaned daily and are extremely tidy.

The location is highly convenient, positioned within walking distance of local attractions such as the Central Market and Caudan Waterfront, which adds to the overall appeal. Guests appreciate the quiet surroundings and the beautiful views, including those of the nearby mountains, making the stay both tranquil and scenic.

Despite generally positive reviews, there are mentions of occasional maintenance issues, where some apartments have required better upkeep to meet expectations. However, these instances are not the norm, and guests mostly report an inviting atmosphere enhanced by attentive staff who are quick to assist.

Overall, Citadelle Mall Apartments offer a clean, comfortable, and conveniently located option for travelers exploring this lively part of the city.

Staff
Nestled in the vibrant Citadelle Mall, the Citadelle Mall Apartments are renowned not only for their cozy accommodations but also for the exceptional hospitality provided by their dedicated staff. Guests consistently highlight the kindness and friendliness extended by the hotel's reception and guards, creating an inviting atmosphere right from the start. The service is described as top-notch, with staff demonstrating attentiveness at every level and swiftly addressing any concerns without hesitation.

Special recognition is frequently given to Ismael, the building manager, who is praised for his accommodating nature, willingness to assist, and his ability to go above and beyond to ensure guests feel welcome and cared for. Alongside Ismael, staff members like Ishmann and Champa are acknowledged for their lovely demeanor and commitment to make every visitor's stay seamless and enjoyable.

The positive sentiments extend to the entire team, with numerous mentions of the friendliness and helpfulness displayed by all personnel. From the doorman to the management, each individual is devoted to providing excellent service, ensuring guests feel comfortable and valued. Flexibility and prompt communication further highlight the staff's dedication to addressing guests’ needs efficiently and courteously.

Overall, the staff at Citadelle Mall Apartments foster a warm and welcoming environment, making a significant impression on visitors, and contributing to memorable experiences at this lively destination.

Parking
Citadelle Mall Apartments offer guests the convenience of parking within the same building, making it exceptionally easy to access and secure. The accommodations include free parking in a garage that perfectly suits those looking to avoid the hassle of finding a spot in a bustling city. An effective security system with codes and keys ensures peace of mind, while a dedicated staff member, Mr. Ismael, is available to guide guests through the parking process, enhancing the overall experience. Despite the parking garage being described as extremely small, its features remain popular among visitors due to the security and privacy it offers. Overall, the indoor parking facility is a significant advantage, especially given the challenges of finding parking spaces in city environments.

3 Star
Citadelle Mall Apartments offers a pleasant stay with its advantageous location and spacious rooms, providing good value for money—a sentiment echoed by guests. The host, Mencha, is particularly noted for her kindness, contributing positively to the overall experience. While the accommodations are adequate, with basic and simple furnishings, some improvements could enhance guest satisfaction: more comfortable seating options and fresher furniture would elevate the comfort level. Practical advice for visitors includes storing food items like candy and cookies in airtight containers to prevent ant issues. While certain offerings, like in-unit water bottles, are currently affected by Covid-related regulations, guests recognize the limitations. Despite minor drawbacks, the value and service provided make Citadelle Mall Apartments a noteworthy option for travelers seeking economic and convenient lodging.


No, Citadelle Mall Apartments doesn't have any pool.

No, a spa isn't available at Citadelle Mall Apartments.

No, Citadelle Mall Apartments doesn't allow dogs.

Yes, parking facilities are available at Citadelle Mall Apartments.

No, Citadelle Mall Apartments doesn't have a gym.

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