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Servotel

Port-au-Prince , Route De L'aeroport, Zone Cargo (Show on Map)

7.2

Good

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1 room2 guests 1 room, 2 guests

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Summary of reviewsServotel is a great choice for those looking for a hotel near the airport with many guests describing the location as "very close" and "perfect." The hotel provides shuttle transportation, making travel even easier. The breakfast is a hit with guests with many describing it as good, great or wonderful and the fruit salad is particularly praised. While the dinner received mixed reviews, the quality of the food was generally considered good. The rooms have received mixed reviews, but many guests praised the cleanliness and comfort. The hotel's staff largely earns high marks from guests for their caring and professional demeanor. The wifi is generally reliable and the pool has mixed reviews with some guests appreciating it while others complain of cleanliness issues. Overall, Servotel is a good choice for those looking for a convenient location near the airport with good amenities.
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Categories

Hotel for Honeymoon,

Hotel with Swimming Pool,

Outdoor Pool

Hotel with Gym,

3-Star Hotel

Hotel with Outdoor Pool,

Room Types

About Servotel

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Guest Reviews

7.2

Good

Location

If you're looking for a hotel conveniently located near the airport, Servotel is definitely worth checking out. Guests rave about its proximity to the airport with many describing it as "very close" and "perfect." Not only is the location practical, but it's also safe and convenient for both business and leisure travelers. Plus, the hotel provides shuttle transportation to make your travels even easier. The breakfast offered is also a hit with guests, making for a stress-free start to your day. Overall, the hotel's location is definitely a big perk that guests appreciate.

Breakfast

The breakfast at Servotel has been reviewed positively by guests with many describing it as good, great or wonderful. The fruit salad offered as part of the buffet breakfast is particularly praised. While some reviewers note that the service can be slow, the food itself is generally described as tasty and diverse. Some reviewers mention specific dishes they enjoyed, such as the soup joumou. There are a few negative comments, including disappointment with the variety offered and trouble accessing breakfast for those with early flights. However, overall guests seem satisfied with the breakfast options provided with some even mentioning the added bonus of a free breakfast.

Dinner

When it comes to dining at Servotel, guests had a mixed experience. While some found the food to be good and recommended it to others, there were others who thought it was too expensive or did not like it at all. However, the general consensus was that the quality of the food was good. Some guests did find the restaurant staff to be mean or slow, while others mentioned that the service was very - very slow! Portion sizes were described as small and the wait times long, often over an hour. Despite these negatives, guests who enjoyed the food recommended the restaurant.

Rooms

The rooms at Servotel have received mixed reviews with some guests complaining about issues such as old carpet, substandard rooms and broken amenities. However, many guests have praised the cleanliness and comfort of the rooms, stating that they felt secure and enjoyed their stay. Some guests also enjoyed the windows view, the beds and the suite accommodations. While some guests had to request towels and deal with broken amenities, others appreciated the staff's responsiveness to their needs. The hotel has been described as needing some updating and better maintenance, but overall guests enjoyed the nice location, cool air and spacious rooms with good housekeeping.

Cleanliness

Guests of the Servotel have generally been impressed with the hotel's cleanliness with many describing the rooms and hotel overall as very clean. However, some guests have had issues with certain areas, such as the pool, which several reviewers noted was dirty. Additionally, some guests reported seeing insects, including mosquitoes and cockroaches, inside their rooms or around the hotel. Although several reviewers found the carpet to be dirty or smelly, the housekeeping staff received many compliments for their thorough cleaning. Despite some minor issues, many guests seemed satisfied overall with the hotel's level of cleanliness.

Staff

Servotel's staff receives mixed reviews from guests, but the majority express positive sentiments about their experiences with the hotel's personnel. Many guests highlight the welcoming, friendly and helpful attitude of the staff, particularly the front desk receptionists, shuttle drivers, & housekeeping staff. Some guests, however, express frustration with a perceived lack of professionalism from some of the restaurant and bar staff. Nonetheless, a number of guests give shoutouts to specific staff members, like Jean Baptiste, for their exceptional service. While there are some areas for improvement, Servotel's staff largely earns high marks from guests for their caring and professional demeanor.

Wi-Fi

If you're someone who needs to stay connected while traveling, you'll be happy to know that the wifi at Servotel is generally reliable. While there were some isolated incidents of weak or non-existent connections, the majority of guests reported no issues with staying online. A few guests did note that they would have liked to see wifi available in more areas of the hotel beyond just the rooms. But overall, it seems that Servotel's wifi service exceeded the expectations of many guests.

Pool

Guests have mixed feelings about the pool at Servotel. While some complain of cleanliness issues and suggest improvements like playing music or upgrading the furniture, others appreciate the outdoor pool and the convenient bar next to it. Unfortunately, rodents running around the pool are mentioned multiple times, which may deter some guests. Overall, it seems that the hotel could benefit from paying more attention to pool maintenance to ensure guests have a pleasant experience.

Yes, Servotel has pool(s) that belong to one or more of the following categories: Outdoor Pool.

No, a spa isn't available at Servotel.

No, Servotel doesn't allow dogs.

No, parking facilities aren't available at Servotel.

Yes, Servotel has a gym.

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